Martyn Gerrard North Finchley Sales reviews

★★★★★ 4/5

Trustpilot

I had the pleasure of working with Lynsey

I had the pleasure of working with Lynsey for Martyn Gerrard Agent’s to rent out my property, and I couldn’t be happier with the experience. She was incredibly helpful in understanding the type of tenants I was looking for and was spot-on in helping me set a competitive rental rate. Lynsey’s deep knowledge of the area shone through as she brought in consistent viewings, almost every other day, until we found the perfect tenants. Her communication was always clear and to the point, making the entire process smooth and stress-free. I highly recommend Lynsey for anyone looking to rent their property.

Omar · 28 October 2024

★★★★★ 5/5

Trustpilot

Exceptional Service North Finchley Branch!

We are so impressed with the team's support with Ben, Craig and Fatmir. Their communication skills are excellent - they're always available and provides instant feedback, meaning we never have to chase them for updates.Fatmir is also an excellent negotiator, and we feel confident he's working hard to achieve the best possible outcome for us. Their proactive approach and genuine care make them truly outstanding estate agents. We wholeheartedly recommend them to anyone looking for a agency that combines professionalism, expertise, and a personal touch.

G.H · 27 October 2024

★★★★★ 5/5

Trustpilot

So far our experience finding and…

So far our experience finding and securing a rental in London has been a smooth and stress-free process because of Dan and MG. Would recommend to anyone!

Sophie · 2 May 2026

★★★★★ 5/5

Trustpilot

Martin Gerrard- Professional Service

I recently had the opportunity to work with "Martin Gerrard" and I couldn’t be more pleased with the experience I received from start to finish.Maria @ Martin Gerrard was incredibly professional & responsive. Communication was clear and timely, and she is always available to answer our questions or address any concerns. I truly felt supported every step of the way and appreciates her input. I highly recommend Martin Gerrard and the service provided by Maria. It was a pleasure working with them.

Madu · 16 October 2024

★★★★★ 5/5

Trustpilot

A Very Professional Firm

I have to say that dealing with Martyn Gerrard (Barnet) was a pleasant surprise based upon my previous experience of dealing with estate agents. Martyn Gerrard are a very professional firm.Bruvis and Jamie were excellent in keeping me updated throughout the whole process. Jamie dealt with all the viewings for me and kept me advised of upcoming viewings and provided early feedback.Once the property went under offer Bruvis took over. He has communicated with me regularly and kept me up to date. All my interactions with the team at Martyn Gerrard were positive. They are a very friendly team and very respectful of their clients. It's been a pleasure selling my property through Martyn Gerrard and I don't hesitate to recommend them.

Hadley · 15 October 2024

★★★★★ 5/5

Trustpilot

Craig Thompkins and his team were brilliant

Craig Thompkins and his team were absolutely amazing during our house sale. A simple sale turned into a nightmare as a result of the other solicitors. This caused us a great deal of stress. Without Craig on the other end of the phone, I and my wife, especially, would not have been able to get through. He was always available to answer calls and questions. He assisted in chasing the other side and placing pressure in the right way at the right time on the right parties to ensure we achieved our deadline to exchange and complete. He is extremely professional as well as empathetic and understanding. When he was personally not available, a member of his team was always on hand. I cannot thank and praise Craig highly enough. He definitely deserves a huge recognition. If you need your property sold, or if you are looking to buy then Craig is your man. He will not stop until the deal is done!

Nishan · 15 October 2024

★★★★★ 5/5

Trustpilot

I recently had the pleasure of working…

I recently had the pleasure of working with Tyler and Oliver at Martyn Gerrard Estate Agents, and I must say, their service was absolutely fantastic! From the moment I contacted them, they were attentive, professional, and genuinely interested in helping me find the perfect property to rent. Tyler and Oliver went above and beyond to accommodate my preferences and requirements, and their extensive knowledge of the North London area was incredibly helpful in guiding me through the entire process.

Nathalie · 30 October 2024

★★★★★ 5/5

Trustpilot

I have just completed on the sale of my…

I have just completed on the sale of my house which turned out to be complicated no fault of the agents. I found the team at Martyn Gerrard professional and respectful throughout the whole process beginning with Amanda who valued my home, providing good advice and giving me confidence to market the property when I believed it was depressed. Thank you Amanda.I especially want to thank Umit, who worked tirelessly throughout negotiating viewings and then providing excellent communication throughout the whole process of the sale. Umit is dedicated and has outstanding customer service skills; (in fact the whole team have excellent customer service skills) which goes along way through a stressful process.I would definitely recommend this estate agents for any customers thinking of buying and selling.Thank you Martyn Gerrard!

Gillian · 14 October 2024

★★★★★ 5/5

Trustpilot

Fantastic estate agents

I cannot praise the team at Martyn Gerrard high enough. Bruvis, Jamie and Alex were great from the start. Their communication is excellent, keeping me updated throughout the process. Jamie and Alex did the viewings for me and were always on time and respectful. Once the property went under offer Bruvis took over. He has communicated with me regularly and kept me up to date. He even took it upon himself to speak on several occasions to other estate agents and solicitors in the chain to find out the status of the sale. I couldn't have used a nicer group of people. They've all been so friendly. It's been a pleasure selling my home through them and I don't hesitate to recommend them.

Ms · 11 October 2024

★★★★★ 5/5

Trustpilot

Lynsey Humphreys-Lee was incredibly…

Lynsey Humphreys-Lee was incredibly helpful during my search for a rental property. She was professional, knowledgeable, and attentive to my needs. Lynsey took the time to understand what I was looking for and ensured I was shown properties that fit my criteria. Her insights about the neighborhoods and properties were invaluable, and her friendly demeanor made the process enjoyable and stress-free. Thanks to her support, I feel confident in my rental decision. I highly recommend her services to anyone looking for a rental property!

Noor · 10 October 2024

★★★★★ 5/5

Trustpilot

A Breath of Fresh Air in the Property Market

After struggling for two years with other estate agents who failed to secure tenants for my property, I was relieved to find Martyn Gerrard Estate Agents more specifically Anthony. His positive attitude and proactive approach were refreshing. Within a few months, he successfully found suitable tenants, taking care of all the necessary paperwork and ensuring a smooth transition. I'm extremely satisfied with the outcome and would wholeheartedly recommend Anthony to anyone seeking a reliable and efficient estate agent.

Gnanathushyanthy · 6 November 2024

★★★★★ 5/5

Google

Thank you to Ben at the N. Finchley branch of Martyn Gerrard. Selling the property was not as straight forward as we hoped, however, he was always quick to respond and seemed to work in the background to assist in getting things done when it wasn't going as smoothly as we hoped. PS From my Sister, one of the other sellers - "Many thanks to Ben Powers at Martyn Gerrard for all the hard work he put in to sell our house. He was motivated, efficient and negotiated well when we needed him to. Most importantly, he got the job done! Thanking James and Declan in the Whetstone branch too for all their hard work showing everyone round and updating us frequently before Ben found the right buyers."

Richard · 4 October 2024

★★★★★ 5/5

Trustpilot

Professional, and helpful

I approached three estate agents local to Barnet to view my property with a view to a sale. Of the three, the service I received from Martyn Gerrard at Whetstone (and, in particular, Stewart Willerton) was the best. Appointments kept on time, good but not intrusive followups and professional outputs for consideration. I eventually sold my home to a private buyer, but MG were attentive and available, even when it was becoming clear that I was going solo. I was very happy with the experience

Jim · 2 October 2024

★★★★★ 2/5

Trustpilot

Block Management: A Brick Wall of Inefficiency

The block management team and its leader are unfortunately doing a disservice to the company's reputation. With a significant number of homeowners already trusting their services for buying, selling, letting, and referrals, this block management team has the potential to cultivate a loyal customer base for years to come. it is imperative that they provide exceptional service.However, this team has fallen short in several key areas. Responses to inquiries have been consistently delayed, and when they do arrive, the reports lack essential details. There is a glaring absence of cost comparisons and clear explanations regarding how work will be carried out.It is essential that block management services prioritize transparency and open, timely communication with homeowners. The current performance of this team is unacceptable and needs to be addressed urgently.We can’t share specific details right now because we’re still hoping to work together. But it’s not just one or two isolated problems. A good company needs to keep a close eye on its employees, no matter how high up they are.Remember, clients in block management are long-term partners. They can bring in multiple transactions over time, making them much more valuable than one-time buyers, sellers, or renters.Investing in keeping your block management clients happy is a much smarter strategy for long-term success.Here are some things that could help:Regular meetings: Bosses should meet with clients in person.Check emails and reports: Make sure they’re done on time and are good quality.Ask for feedback: Hire an outside company to survey clients.Talk to people who leave: When clients stop working with you, ask them why.These things can help you keep your current clients and attract new ones.

Ham · 17 September 2024

★★★★★ 5/5

Trustpilot

I recently had the pleasure of working with Martyn Gerrard

I recently had the pleasure of working with Raph to purchase my new flat. From the very first meeting, he demonstrated a great level of professionalism, knowledge, and dedication. Raph took the time to understand exactly what I was looking for and provided valuable insights throughout the entire process.The communication was outstanding, and he was always available to answer my questions, no matter how small. Raph made sure that every detail was taken care of, making the entire process smooth, and I truly felt that he had my best interests at heart.

Letizia · 23 August 2024

★★★★★ 1/5

Trustpilot

Saddened by this service

I had had one valuation already of 535000 from another estate agent who sat down with me and discussed selling points, anything I had to tell him about my flat etc. He was very polite and focused on what was good about my property. Martin Gerard on the other hand, despite evaluating the same property type on my very same road at 535000, told me my flat was worth 500000, despite at least three rooms being significantly larger than the one they valued at 535000. They had had many viewings for the neighbour’s property and feedback was around the smaller sized rooms. Common sense prevailing, I would have thought my flat could have the same audience - and offer the larger sized rooms. There was no real interest in my home and in fact more questions were asked about the flat above me, that they were very excited about ! The process of a valuation can be quite personal - you are entering people’s homes and making comment, please consider people better and be consistent in your pricing of properties.

Maria · 19 August 2024

★★★★★ 5/5

Trustpilot

Martyn Gerrard is a great state agent…yes i agree

Martyn Gerrard is a great state agent with some great people on board i just want to say a big thank you in particular to (CLAUDIA) for being so helpful and on my experience she is so kind and friendly and amazing on explaining this that interested me on looking to buy so thank you so much Claudia be proud off yourself for the services you offer to people day and day out 🙏

Arzan · 18 November 2024

★★★★★ 5/5

Trustpilot

Daniel Harris

Daniel Harris! Helpful understanding approachable! I was nervous and unenthusiastic! Professional emails and made himself easy to contact! Almost made flat hunting fun!!

Elizabeth · 29 April 2026

★★★★★ 5/5

Google

I dealt with Nick from the North Finchley branch for the purchase of my first home. He provided a very friendly yet professional service throughout the entire process. Nick was always prompt in addressing all my queries and questions, making the experience smooth and stress free. Highly recommend!

Jacob · 22 September 2025

★★★★★ 5/5

Google

I'm an agent of 25 years experience across various parts of the UK. I recently dealt with Fatmir Dedei in an aftersales capacity and have been very impressed with his knowledge and tenacity in progressing a sale. Fatmir' s updates enabled …

Edward · 16 November 2025

★★★★★ 5/5

Google

We sold our flat last year with Martyn Gerrard and found them to be helpful, professional and knowledgable about the area and market. Thank you, Craig and team!

Georgina · 16 March 2026

★★★★★ 5/5

Trustpilot

Germano - Proactive & so helpful

I have had a very positive experience with Germano in the Property Management team. He is very responsive, helpful, and looks to resolve issues in a timely manner, while keeping me updated throughout the process. In particular, I was impressed with the level of proactiveness shown during the mid-term inspection, in addition to the report, he provided good feedback / observations about the property and made recommendations which helped me make the right decisions, he also got the quotes, and ensured the work was carried out properly. Thank you Germano, your service is very much appreciated.

Ifeoma · 25 July 2024

★★★★★ 5/5

Trustpilot

High quality letting experience with Martyn Gerrard Crouch End

The team at MG Crouch End were fantastic at getting my property let out promptly and very competitively.The high quality service provided by the whole Martyn Gerrard team made it a very smooth experience: from the initial contact with Usman, to Daniel who oversaw the transaction from end to end and Karine for all the documentation, and the area Director Anthony who provided sound advice.Highly recommend and look forward to working with the team again.

Nayeem · 11 October 2024

★★★★★ 5/5

Trustpilot

Shivali was brilliant throughout the…

Shivali was brilliant throughout the whole process. Really responsive, always happy to answer questions (even when I had quite a few!), and made everything feel straightforward. She kept us updated at every stage and was genuinely helpful. Would definitely recommend her to anyone looking to rent in the area. Thank you Shivali!

Ayberk · 8 May 2026