Every review we hold for the Barnet office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotGreat Experience and Friendly Service
We had a really positive experience with Martyn Gerrard. Alexia and Nayeem were both very helpful and responsive throughout the process. They supported us at every stage and made everything much easier. We really appreciate their help and would definitely recommend
CIHAN · 30 April 2026
Agent replied · 25 May 2026
Thank you for your glowing review of Alexia and Nayeem.
★★★★★ 5/5
TrustpilotExcellent service
Gabriella and Jay were fantastic throughout the process of our purchase - very communicative and supportive. Would highly recommend Martyn Gerrard
Lydia · 15 September 2026
Agent replied · 22 September 2026
Hi Lydia, thanks for taking the time to share your feedback. We are glad to hear that Gabriella and Jay provided excellent service throughout your purchase process.
★★★★★ 5/5
TrustpilotHarrison was incredible
Harrison was incredible. Seriously talented and a very organised guy. Made my whole move in very easy, definitely would suggest Harrison as an agent
Tyler · 25 August 2026
Agent replied · 22 September 2026
Hi Tyler, we're glad to hear that Harrison was incredible and made your move easy. Thank you for sharing your experience with us.
★★★★★ 5/5
GoogleNick and Craig from the North Finchley branch went above and beyond with helping us purchase our first home. Our main contact was Nick who was always quick to respond and kept the wheels moving. I felt that he was very honest and up front with us from the start and his warm/down to earth personality put me at ease. Thank you Nick
Ash · 15 October 2025
Agent replied · 22 October 2025
We deeply cherish your feedback about Nick and Craig. Thrilled they made your first home purchase smooth and welcoming.
★★★★★ 5/5
TrustpilotMartyn Gerrard’s letting process
Martyn Gerrard’s letting process is a very well thought through and an efficient one. As a result to the renters rights bill, the process of letting and renting has become even more uncertain and leaves room for misinterpretations. The Martyn Gerrard process is fair and upfront for tenants and landlords. It eliminates large areas of potential confusion and possible conflict and serves both tenants and landlords very well.
Tom · 15 September 2026
Agent replied · 22 September 2026
Hi Tom, your review is appreciated. We are thrilled to hear that you found Martyn Gerrard's letting process fair and upfront for both tenants and landlords. Thank you for sharing your experience.
★★★★★ 5/5
TrustpilotFergus and Antonio were very helpful…
Fergus and Antonio were very helpful and sorted out the problem in our property. It took some time but finally solved it.
Sato · 26 August 2026
Agent replied · 22 September 2026
We're overjoyed to hear that Fergus and Antonio were able to help you with the issue in your property. Thank you for sharing your experience with us.
★★★★★ 5/5
TrustpilotHarrison was extremely helpful
Harrison was extremely helpful throughout the whole process and a key reason we ended up renting the flat that we did.
Freddie · 26 August 2026
Agent replied · 22 September 2026
Hi Freddie, thank you immensely for your positive feedback. We deeply respect your experience with Harrison.
★★★★★ 5/5
TrustpilotWe had a really good experience…
We had a really good experience overall. Nayeem was especially helpful throughout the process always responsive, patient, and supportive. He made everything much smoother for us. We really appreciate the help and would definitely recommend
Ebru · 2 May 2026
Agent replied · 25 May 2026
Thank you for your review! We are glad Nayeem could be of help.
★★★★★ 5/5
TrustpilotKardine was kind polite and very helpful
Kardine was very helpful, polite, and kind. She was prompt in dealing with all our queries.
Anonymous · 10 September 2026
Agent replied · 23 November 2024
We are utterly delighted to hear about your positive experience with Kardine. Thank you for sharing your feedback.
★★★★★ 5/5
TrustpilotThe Gold Standard of Property Management: Gabriela Bachulska
Whilst Martyn Gerard is a premier property organization, Gabriela Bachulska is the gold standard for property management. Her professionalism is truly second to none; she guides tenants with a rare 'hand-holding' approach that ensures you never feel lost in the process. Gabriela doesn't just manage properties, she advocates for her tenants. You can rest assured that your interests are documented with precision and any concerns are mitigated with high-speed responsiveness and total accountability. If you are renting through Martyn Gerard, I cannot recommend highly enough that you insist on Gabriela as your manager. Speaking from firsthand experience, she is simply the best in the business.
Valentine · 22 December 2025
★★★★★ 5/5
TrustpilotGreat Experience
Working with MG was exceptional from the start. The experience was seamless , the manager Bruvish was particularly understanding of my circumstances and very professional. He took full ownership and responsibility for the entire sales process. Actively following up with all interested parties to ensure the sale was completed promptly, he kept me informed at every stage. I'll wholeheartedly recommend Martyn Gerard for anyone looking to sell their property . The best estate agent I've experienced in a long time . Thank You.
Rahmat · 16 December 2024
Agent replied · 24 December 2024
Hi Rahmat, thank you for your great review of our Sales Team.We wish you a Happy Holiday and a Happy New Year!
★★★★★ 5/5
TrustpilotWe cannot thank Maria enough for her…
We cannot thank Maria enough for her exceptional service in selling our house in Kentish Town. From start to finish, she was the epitome of efficiency and professionalism, making what can often be a stressful process feel seamless and straightforward. Her knowledge of the local market was invaluable, and her attention to detail ensured every step was handled impeccably. Maria kept us informed at every stage and was always available to answer our questions with clarity and patience.Thanks to her hard work, we achieved a fantastic result in our desired timelines, and we couldn’t be happier. Maria, thank you dearly for everything, you truly went above and beyond, and we would wholeheartedly recommend you to anyone looking to buy or sell in KT!
Alanah · 12 December 2024
Agent replied · 24 December 2024
Hi Alanah, thank you for your 5 stars, it's great to know our Sales Team gave you their very best!
★★★★★ 5/5
Trustpilotgreat service
All the staff appointed to us were helpful, but especially Annie and Maria at Kentish Town branch.
Deborah · 3 August 2026
Agent replied · 22 September 2026
We are ecstatic to hear about your great experience with Annie and Maria at our Kentish Town branch. Thank you for sharing your positive feedback!
★★★★★ 5/5
TrustpilotGreat experience
We recently just exchanged on a property we found through Martyn Gerrard. Afina Shalos was fantastic throughout the entire process from the initial search right through to exchange. Her professionalism and dedication were evident, and she went above and beyond to ensure we found the perfect home that met all our needs. Afina was always available to answer any questions and kept us informed throughout the process. She was always patient and supportive and her friendly and approachable manner made it easy to communicate and we really appreciated her ability to handle all the paperwork and logistics seamlessly once we had made an offer. Afina's commitment to providing excellent service made an otherwise stressful process that bit easier.
Pete · 23 November 2024
Agent replied · 24 December 2024
Hi Pete, thank you for your great review. It's great to hear you've exchanged and we hope you enjoy your new home!
★★★★★ 5/5
TrustpilotDefinitely a professional team
I was very pleased to work with the soughtgate Martyn Gerrard Estate Agents . I would like to thank Antony and Andrio his team members in particular. I received very fast responses on every issue, both by talking to us and also in written confirmations. It was my first experience, but I received a response in a short time and was pleased with the process. I definitely recommend working with this team. They will be my first address when I want to buy a house again.I am so happy. Thanks
Emel · 19 November 2024
Agent replied · 24 December 2024
Hi Emel, thank you for your good review, it's good to hear you were suitably supported through a new and major life experience!
★★★★★ 5/5
TrustpilotAmazing experience
I approached the agency and the response I got was very efficient and quick then others. Secondly they helped me through out the procees by remaining in touch and guiding me every step which i found very helpful. I specifically wanted to mention Mr. Mittio Mohammadian who is really nice person and i wish for him bright future.
Marina · 11 September 2026
Agent replied · 22 September 2026
Hi Marina, we're ecstatic to hear about your amazing experience with us. Thank you for mentioning Mittio; we appreciate your kind words.
★★★★★ 5/5
TrustpilotExcellent Experience Selling with Martyn Gerrard
We recently sold our property through Martyn Gerrard, and the experience was outstanding, thanks to Adriano and Antony. From day one, Adriano’s professionalism, clear communication, and deep market knowledge made the process smooth and stress-free. Antony’s negotiation skills secured us a fantastic offer, and both were always available to answer questions, keeping us informed every step of the way.The teamwork between Adriano and Antony was seamless, they truly went above and beyond to achieve the best result for us. We couldn’t be happier with the service and highly recommend them to anyone looking to sell their property!
Amelia · 18 November 2024
Agent replied · 23 November 2024
Hi Amelia, thank you for a leaving a 5 star review. We are pleased your sale has completed and that our Sales Team provided you the service needed!
★★★★★ 5/5
TrustpilotI cannot recommend Martyn Gerrard…
I cannot recommend Martyn Gerrard highly enough! From the moment we reached out in our search for a rental property, they were attentive, professional, and truly understood our needs. Lynsey took the time to listen to our preferences and budget, and within days, she presented us with an impressive selection of properties that perfectly matched what we were looking for. Their knowledge of the local market was evident, and they provided valuable insights that helped us make informed decisions.She even went the extra mile to facilitate viewings at times that suited our busy schedule, which we greatly appreciated.Thanks to Lynsey we found our dream rental property in no time! Their dedication and expertise made the entire experience smooth and stress-free. If you're looking for an estate agent who genuinely cares about their clients and delivers outstanding results, look no further. Thank you
Eli · 18 November 2024
Agent replied · 23 November 2024
Hi Eli, thank you for your 5 stars, finding your dream home is great to hear!
★★★★★ 5/5
TrustpilotLocked out of my apartment
I recently found myself locked out of my property and was incredibly fortunate to have Sophie Wilkins from Martyn Gerrard as one of the letting agents that assisted me. Sophie went to great lengths to help me get back in, she was extremely helpful, persistent, and didn’t stop until the issue was resolved.
Barvicksha · 16 October 2025
Agent replied · 22 October 2025
Thank you for sharing your experience. We're delighted Sophie provided such exceptional support during your lockout situation. Her persistence truly reflects our commitment.
★★★★★ 5/5
Trustpilotoutstanding service (and really lovely people)
Maria, Annie and the team in Kentish Town did a tremendous job of selling our flat for us. They were really open and transparent with us throughout the process, showed so many people round and gave us some really good advice. They were also really nice to deal with. I've dealt with estate agents before who made me feel a bit 'ugh' about the whole thing - but this was the complete opposite of that. I can't recommend them enough - thank you guys!
Lorna · 12 November 2024
Agent replied · 23 November 2024
Hi Lorna, thank you for your great review, we hope our Sales Team have helped change your mind on the subject of agents!
★★★★★ 5/5
TrustpilotYou won’t be disappointed
As you know trying to find a property can be difficult and stressful. My experience working with Martyn Gerrard Estates has been a blessing. Sheriaz in particular has been so accommodating throughout this whole process, he kept us up to date with the processes and guided us every step of the way. He kept us in the loop at all times and communicated well throughout. The whole process was smooth sailing and I couldn’t have asked for a better agent. I would highly recommend.
Kareema · 19 November 2025
★★★★★ 5/5
TrustpilotI've been letting a property through…
I've been letting a property through Martyn Gerrard for the past 15 years and find the team at Martyn Gerrard to be very efficient and professional in all matters from maintenance to rental renewals. I am confident in the knowledge that they are taking care of my property and my interests. With regards to rental renewals, Zoe Sophocles has been brilliant. She is very knowledgeable about the rental market, provides really sound advice and always has my interests in mind. I trust her judgement and would recommend Zoe and Martyn Gerrard as trusted property experts.
Rita · 3 November 2024
Agent replied · 23 November 2024
Hi Rita, thank you for your positive review, we are very pleased that you have stayed with us for such a long time!
★★★★★ 5/5
TrustpilotMathew was very helpful and always got…
Mathew was very helpful and always got back to me and very polite
Samaria · 15 August 2026
Agent replied · 22 September 2026
Thank you for your review!
★★★★★ 4/5
TrustpilotMatthew was super helpful and excellent…
Matthew was super helpful and excellent with communication. The property we were looking at wasn't quite the right fit but we appreciate the professionalism and responsiveness from Matthew!
Nicholas · 1 May 2026
Agent replied · 25 May 2026
Thank you for your review!
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