Trusted Agent profile · Barnet
★★★★★
2,151 reviews across 3 platforms
773 High Road, North Finchley, London, N12 8JY, Barnet, N12 8JY
Part of Martyn Gerrard, see every office.
Martyn Gerrard's office in Barnet, at 773 High Road, is rated 4.7 out of 5 across 2,151 reviews on three platforms, including 245 Google reviews rated 4.4.
245
Reviews on Google
This office
1
Reviews on Facebook
Business-wide
1,905
Reviews on Trustpilot
Business-wide
Every review we hold for the Barnet office, from every platform, shown as written. First names only.
5/5
TrustpilotDeclan was amazing
Declan was amazing! From start to finish, his advice, level of professionalism and service was extraordinary. Having worked in this industry, I know what good looks like and I have to say Declan exceeded my expectations. Thank You!
5/5
TrustpilotJay Yildirim, great estate agent
Jay Yildirim went above and beyond with his help, he even helped to find me a mortgage advisor. He was easy to contact and arranged a viewing for me the same day I enquired about a property. Also great to speak to someone genuine rather than feeling pressurised about a property!
5/5
TrustpilotArzu was so helpful and clear with us
Arzu was so helpful and clear with us. As first time buyers, she guided us through the process and kept it from getting too stressful. Arzu was honest, calm and always positive even when there were issues. We are very appreciative of all of her hard work.
5/5
TrustpilotAfina is an asset for martyn gerrards
Afina is an asset for martyn gerrards . She is helpful , approachable , professional, and reliable .
Thank you for taking the time to leave us a great review! We’re glad to hear you’ve had a positive experience with MG. Your feedback is valuable to us, as we strive to provide all our customers with a professional and reliable service. We wish you the best of luck and look forward to working with you again in the future.
5/5
TrustpilotMartyn Gerrard were amazing at finding…
Martyn Gerrard were amazing at finding me my tenants for my flat, who were renting there for 3 years. Anthony was very helpful every step of the way. Would definitely reccomend going through Martyn Gerrard if you are looking to rent your place.
1/5
TrustpilotThey are so unprofessional
They are so unprofessional. We had a property viewing twice and both of the times we didn’t see the property because they dont communicate with the landlord or they email you before the viewing that the property is not available anymore. They wasted my time and my money and they don’t care they find excuses every time.
Hi Dafni, really sorry to hear about your experience. We'll look at what happened and why our communication with you wasn't what it should have been.
5/5
TrustpilotA pleasant and smooth purchasing experience with Martyn Gerrard
With Martyn Gerrard we went through our purchasing process smoothly from the beginning up to completion. Jessica was so nice and friendly, always kin to help with her professional, accurate instructions. Surely we use them again if we have a chance to purchase another property.
5/5
TrustpilotI have know Antonio for nearly about…
I have know Antonio for nearly about six months. He is a very pleasant and always very helpful. I would recommend Him to any of my friend who is looking for Property. Keep up the good work and Antonio.
5/5
TrustpilotThank you so much Declan and Emily for…
Thank you so much Declan and Emily for taking the time to show me around properties. I found your advice very helpful.
Dear Mariko, thank you for taking the time to leave us a great review, we’re glad to hear you’ve had a positive experience with MG. Your feedback is valuable to us as we strive to provide all our customers with a professional and reliable service. We wish you the best of luck and look forward to working with you again in the future.
5/5
GoogleThe process of buying a house can be overwhelming however working with the North Finchley office made it much easier. Kyri was a big helping hand he got back to me at all times with any enquiries I had and did not give up till I got the house I wanted! Craig and Jess would always help if Kyri wasn't available and always kept me updated on any process. Friendly office. Would work with again.
5/5
TrustpilotJay is great and has made the whole…
Jay is great and has made the whole experience seamless so far! Wouldn’t hesitate to recommend.
Dear Natalie, thank you for taking the time to leave us a great review! We’re glad to hear you’ve had a positive experience with MG. Your feedback is valuable to us, as we strive to provide all our customers with a professional and reliable service.We wish you the best of luck and look forward to working with you again in the future.
5/5
TrustpilotOliver is great!!
Oliver was really helpful supporting us in finding a property. Communication was strong and he called/emailed us a number of times to provide updates on the most recent properties on the market.
1/5
TrustpilotLack of timing by One Hour
I arranged a 5pm viewing. I was advised that the viewing had moved to 17.30 when I was already at the property with my son. The agent didn't meet myself and the 2 other families waiting until 17.50 without any further call or even apology. Infact he had the audacity to argue with me about it.I have not experienced such an unprofessional service from an estate agent in 15 years.
Dear Yasmin. Martyn Gerrard prides itself on providing a professional and trustworthy service, we are truly sorry to hear about your negative experience and the lack of communication you received. If you would like to take this further, please contact us on ho@martyngerrard.co.uk we would be happy to assist.
5/5
Trustpilotvery good service
very good service, Adam tried his best to find what suits me. Although I could find a flat I like to rent finally, the service of Adam is excellent. I am sure I will find him to buy or rent again in the future.
5/5
TrustpilotOur estate agent was amazing!
Our estate agent Monica Naples was great, always pro-active in trying to find us a place and very friendly as well.
Thank you for taking the time to leave us a great review, we’re glad to hear you’ve had a positive experience with MG. Your feedback is valuable to us as we strive to provide all our customers with a professional and reliable service. We wish you the best of luck and look forward to working with you again in the future.
5/5
TrustpilotMy husband and I purchased a flat…
My husband and I purchased a flat recently through Martyn Gerrard, North Finchley. They were fantastic. Arzu kept us informed throughout the process and dealt with our queries promptly. Furthermore, as we were planning to rent out the property, the lettings agents, Faisal, got in touch with us very quickly and dealt with all our questions in a professional and efficient way. Very pleased with the service.
5/5
TrustpilotGreat Estate Agents
We had a great experience working with Maria Morar. She was incredibly nice, helpful, and responsive, arranging all the viewings and handling communication with the seller. We could really see the hard work she put in to help seal the deal. Highly recommend!
Hi DX, thank you for your second lovely review!
5/5
TrustpilotSuper helpful team
I recently rented a property, the agent Sophie was very helpful and lovely, answered all our questions and the team were super accommodating and made the process very simple, thank you!
5/5
TrustpilotLee Mckinson-English was very helpful
Lee Mckinson-English was very helpful, he is knowledgeable in his field, decisive but polite when we had a very tricky situation with our tenant. We are very thankful for his time and efforts.
5/5
TrustpilotSheriaz was very helpful in explaining…
Sheriaz was very helpful in explaining the process of letting my property and what Martyn Gerrard would do to assist in this process. He also took practical steps, beyond my expectations, to facilitate the smooth transition of getting the tenants in situ.
5/5
TrustpilotEleanor Palmer Partnership
I work on the Eleanor Palmer PTA chair group and with Martyn Gerrard as our partner sponsor. The team were really keen to start working with us and provide great support to the school via our Winter and Summer Fairs. They are always responsive, provide great artwork, raffle prizes and sponsorship. They have a genuine interest in Eleanor Palmer and the other schools they partner with and are a genuine pleasure to engage with. Without our additional fund raising the children would get no school trips, new climbing frames, music lessons, etc. so we are grateful for the work they do and support they provide. Long may it continue!
5/5
TrustpilotI have been dealing with Saad
I have been dealing with Saad, Jessica and the team at Martyn Gerrard since late 2023 and cannot praise them highly enough. Their professionalism, knowledge and sincere approach to business is in my mind second to none.
5/5
TrustpilotAmanda was extremely helpful during…
Amanda was extremely helpful during both the sale of our existing property and the purchase of our next. Friendly, professional and always responded in a timely fashion. It was a nice contrast to some of the teenage boy estate agents that seem to have become the norm.
5/5
GoogleAt short notice I required a valuation - just a valuation - of my house. Craig came very promptly and provided one the next morning. I was very impressed by MG’s outstanding response and am indeed more than happy to recommend MG’s customer and professional services.
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