Every review we hold for the Barnet office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotWhen we needed to sell our property...
When we needed to sell our property, we asked around our friends and neighbours and Martyn Gerrard was an estate agent whose name and reputation came up many times. When we met area sales manager Chris Fairclough, we were immediately put at ease with the processes of the property market and the in-depth knowledge which he holds of our area. Our thoughts have been guided and questions answered by an experienced approach which keeps a mindful eye on the current situations within the market, and all along we have felt listened to by Chris and his team of colleagues. I can thoroughly recommend that any prospective buyer or seller, approach Chris Fairclough at Martyn Gerrard for their property needs.
Melvyn · 28 November 2022
★★★★★ 5/5
TrustpilotMy agent Lynsey is a very nice lady
My agent Lynsey is a very nice lady! Very polite and warm welcoming when she saw us in the property, and very detailed and patient introduction about the house. After the viewing, she gave us a lot of useful advice for the offer letter process and reference check as well :) definitely recommend!
Katie · 6 September 2024
★★★★★ 5/5
TrustpilotAsk for Zac!
We were fortunate enough to have Zac help us through our property purchase - which made the whole process as smooth as it could have been, from start to finish! His communication was great and we felt fully informed through every step, and he was willing to go the extra mile to help us meet a strict deadline. I’d thoroughly recommend his services.
Hannah · 6 December 2024
Agent replied · 23 December 2024
Hi Hannah, thank you for your 5 stars and sharing your positive review!
★★★★★ 5/5
TrustpilotExcellent service
Martyn Gerrard were instructed after failing to sell with another High Barnet agent despite being on the market for 5 months. The property subsequently went under offer with MG before it had even reached the open market! The sale took a lot longer than anticipated through no fault of the agent however, Bruvis went above and beyond to keep the sale on track continually keeping us updated on developments as well as preventing us from losing our new purchase, I cannot highly recommend Bruvis and his team in Barnet enough. Thank you once again.
GRyan · 26 November 2022
★★★★★ 5/5
TrustpilotVery efficient and considerate
Our agent Sophie went above and beyond to find us exactly what we were looking for!
Luke · 18 November 2024
Agent replied · 23 December 2024
Hi Luke, thank you for your second positive review!
★★★★★ 5/5
TrustpilotMaria at Martyn Gerrard is outstanding
Maria at Martyn Gerrard is an outstanding communicative agent. She is responsive at all times and worked hard to ensure communication between all parties was efficient. She is super helpful in every way, and you know by her responses that she has years of experience. If she doesn't know something she will find out and come back within a few hours.
Hilary · 22 December 2025
★★★★★ 5/5
TrustpilotExcellent service
Daniel Harris was brilliant from start to finish, constantly keeping me updated and achieved an offer above asking. The whole process was quick and seamless. After having a terrible experience with another estate agent I was really impressed with the service I received from Martyn Gerrard
Joe · 14 December 2024
★★★★★ 5/5
TrustpilotRaj and the team are amazing…
Raj and the team did what they promised from the start. They held an open weekend for the sale of our mothers house immediately and within days they brought in a string of appointments for it which resulted in an offer. They not only helped us through negotiations but they had a list of contacts for clearance companies etc to make things easier. Myself and my family cannot speak more highly of them. They kept us in the loop at all times. Made a stressful situation stressfree - thanks guys
Clare · 7 November 2022
★★★★★ 5/5
TrustpilotWe had a very good experience with…
We had a very good experience with Martyn Gerrard. Treon was very friendly and helped us understand the process as first time buyers. He was very responsive and very proactive as he mediated between us and the sellers.
Luisa · 8 September 2023
Agent replied · 23 October 2024
Dear Luisa, thank you for taking the time to leave us a great review! We’re glad to hear you’ve had a positive experience with MG. Your feedback is valuable to us, as we strive to provide all our customers with a professional and reliable service. We wish you the best of luck and look forward to working with you again in the future.
★★★★★ 4/5
TrustpilotProfessional and action issues asap
Professional and action issues asap. Gabriela Bachulska and the team are attentive and wonderful!
Clientseven · 10 December 2024
Agent replied · 23 December 2024
Hi Clientseven, thank you for leaving a positive review for our Property Management Team.
★★★★★ 5/5
TrustpilotRenting from Martyn Gerrard
I have been renting from Martyn Gerrard for almost two years and i've just successfully completed the renewal of the contract for another 12 months. Thanks to Jessica, the renewal consultant, the process has been swift and set up in a way that required minimum input from my side. With equal efficiency Damla, the property manager, and Greg, the team's director, have been very helpful in resolving any issues with the property. I have no hesitation in recommending them as an efficient, helpful and reliable team.
Marco · 27 October 2022
★★★★★ 5/5
TrustpilotDaniel was amazing during our renting…
Daniel was amazing during our renting process. He was always available to respond any questions and help us with anything. Very kind and effective, I 100% recommend to work with Daniel if you are looking to rent a flat.
Tomas · 10 August 2023
Agent replied · 23 October 2024
Dear Tomas, thank you for taking the time to leave us a great review, we’re glad to hear you’ve had a positive experience with MG. Your feedback is valuable to us, as we strive to provide all our customers with a professional and reliable service. We wish you the best of luck and look forward to working with you again.
★★★★★ 5/5
GoogleHi,
as far as letting agencies go, Martin Gerard has been phenomenal, professional, friendly and understanding.
The agents I liaised with (Gintare, Andrew and Lee) have been amazing!
Gin went above and beyond to get a good deal between the landlord and myself.
their properties are spacious, new, safe, in good areas and compliant to health and safety standards.
their staff are great at follow ups, flexible, sending emails, and working with what i (the client) was looking for in a home.
All in all, this was an impressive agency to deal with.
:)PositiveResponsiveness, Quality, Professionalism
Chrome · 25 October 2022
★★★★★ 5/5
TrustpilotProfessional, honest and reliable!
We have been very impressed with Martyn Gerrard from the very first moment that we spoke to Declan when he contacted us about a house he thought we would be interested in. The subsequent communication, help and advice by all at the office really kept us going in what has been a lengthy and often challenging process, especially within today's market challenges. Staying positive at all times had been hard, but a few reality checks and good advice kept our heads up. Fantastically professional, honest and willing to understand all parties' situations to help get things across the line - thanks to all involved!!!
Elia · 24 October 2022
★★★★★ 5/5
TrustpilotI had a great experience to let my…
I had a great experience to let my property. Shervin & Fatmir were excellent in finding me a suitable tenant & they were extremely helpful in every step of the way.I highly recommend this estate agent to anyone who want to let out their properties.
Ebi · 8 February 2023
Agent replied · 23 October 2024
Thank you for taking the time to leave us a great review, we’re thrilled to hear you’ve had a positive experience. Your review is important to us, we want to make sure all our customers receive a professional and trustworthy service. Shervin and Fatmir wish you the best of luck and look forward to working with you in the future.
★★★★★ 5/5
TrustpilotLeona was super helpful and so kind…
Leona was super helpful and so kind throughout the process. The work was done swiftly, to a high standard, and for a fair price :)
Jonathan · 22 August 2025
★★★★★ 5/5
TrustpilotAs a buying agent I deal with agents…
As a buying agent I deal with agents every day. Annie was one of the best I have worked with for years, a credit to her firm and someone who understood her client and the job that was required.If you want to understand the merits of instructing a traditional High Street agent over a web based business, why a good agent will cost money but be great value then contact Annie & ask Martyn Gerrard for their advice on you sale or letting. A real pleasure to deal with. Thank you.
Henry · 14 October 2022
★★★★★ 5/5
TrustpilotI’ve been viewing apartments with Maria…
I’ve been viewing apartments with Maria for quite a few months and she is very organised and thoughtful. She understands what I am (and am not) looking for. I always felt that my time either viewing or discussing her recommendations was well spent. I cannot say that of most agents..
Mr · 20 March 2026
★★★★★ 5/5
TrustpilotDaniel Harris was excellent
Daniel Harris was excellent. He was helpful, friendly and always available to assist and resolve any issues. We have dealt with a number of agents over the last two months and Daniel was streets ahead of all others in terms of his attitude and efficiency.
John · 26 January 2023
Agent replied · 23 October 2024
Dear John. Thank you for taking the time to leave us a great review, we’re thrilled to hear you’ve had a positive experience. Your review is important to us, we want to make sure all our customers receive a professional and trustworthy service. Our Crouch End office wishes you the best of luck and looks forward to working with you in the future.
★★★★★ 5/5
TrustpilotI would like to thank Anthony Spittle…
I would like to thank Anthony Spittle MARLA, Area Lettings Manager at Martyn Gerrard (MG), for his excellent service provided through the years; in particular for his professional and reliable outlook as well as his expert advice with different tenancy matters. As a landlord, I could not recommend Anthony highly enough for going above and beyond the contracted services. He is always happy to be consulted and provide an honest opinion, as well as resolve any issue promptly and effectively. Having worked with other agencies for the last few years, I can confidently say that Anthony and his team offer a truly unique, personalised and top class service; they have been the only agency to instil confidence during the pandemic times and ensured I felt supported. Thank you very much for all your support, I am sure we will work together again in the near future.
VANESA · 21 September 2022
★★★★★ 5/5
GoogleWe would highly recommend Dan Millet @ MG. Whilst investigating a few potential areas, we popped into MG’s office.Dan gave great advice on the area, some solicitor recommendations and a few details of potential houses types to buy in the area. All round, excellent customer service.
When we’re ready to come to market would def use MG
David · 27 May 2024
★★★★★ 5/5
TrustpilotOliver is honestly amazing
Oliver is honestly amazing. He has gone above and beyond to help me find my perfect home.
Yasmin · 9 October 2024
Agent replied · 23 October 2024
Hi Yasmin, thank you for your review, it's always great to hear when our Teams found that perfect home for people.
★★★★★ 5/5
TrustpilotZoe is always on the case
Zoe is always on the case, and I always feel like she’s got my back and my tenants interest at heart as well. There is a reason why I’ve stayed with the same company so long.
Austin · 27 September 2023
Agent replied · 23 October 2024
Dear Austin, thank you for taking the time to leave us a great review! We’re glad to hear you’ve had a positive experience with MG. Your feedback is valuable to us, as we strive to provide all our customers with a professional and reliable service. We wish you the best of luck and look forward to working with you again in the future.
★★★★★ 5/5
TrustpilotEfficient and reliable managing agents.
I find Martyn Gerrard estate agents to be efficient and reliable. The staff in the various departments give the right mix of efficiency and personal service, especially Zoe in Renewals and Megan in Property Services, both of whom I have had dealings with recently.
Mary · 30 January 2023
Agent replied · 23 October 2024
Dear Mary. Thank you for taking the time to leave us a great review, we’re thrilled to hear you’ve had a positive experience. Your review is important to us, we want to make sure all our customers receive a professional and trustworthy service. Our renewals & property management team wish you the best of luck and looks forward to working with you in the future.
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