Trusted Agent profile · Barnet
★★★★★
2,155 reviews across 3 platforms
109 The Broadway, Mill Hill, London, NW7 3TG, Barnet, NW7 3TG
Part of Martyn Gerrard, see every office.
Martyn Gerrard's office in Barnet, at 109 The Broadway, is rated 4.7 out of 5 across 2,155 reviews on three platforms, including 233 Google reviews rated 4.8.
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Every review we hold for the Barnet office, from every platform, shown as written. First names only.
5/5
TrustpilotMartyn Gerrard Estate Agents Barnet
The Barnet team at Martyn Gerrard was just fantastic. Helpful, knowledgeable and professional. The team always did what they said they would do. Special thanks to Bruvis (the manager) for keeping us informed at every stage and for moving things along. We highly recommend them - don't go anywhere else.
5/5
TrustpilotGreat company
I had the pleasure of meeting Adam while searching for an apartment. I commend his professionalism and dedication. Adam was incredibly knowledgeable about the local market, attentive to my needs, and always prompt in arranging viewings and providing information. His friendly and patient demeanour made the viewing process enjoyable. I highly recommend his services to anyone in search of a real estate agent who goes above and beyond to assist their clients.
5/5
TrustpilotJay is great and so professional
Jay is great and so professionalJay is a proper old school estate agent offering a great service. He keeps in touch regularly and calls to see how things are going on the property search. This is how it used to be. Many don’t do this anymore.
Dear Natalie, thank you for taking the time to leave us a great review, we’re glad to hear you’ve had a positive experience with MG. Your feedback is valuable to us as we strive to provide all our customers with a professional and reliable service. We wish you the best of luck and look forward to working with you again in the future.
5/5
TrustpilotDan has been so great helping us find a…
Dan has been so great helping us find a property to rent in crouch end, he's been super communicative throughout and gone above and beyond to help us ahead of the move-in date (including taking a chair to the flat to help us get the electricity meter number!) Thanks so much, really appreciate it
5/5
TrustpilotAs a landlord
As a landlord, I find the team exceptionally responsive and helpful. They show an unusual level of drive and due diligence, in order to answer queries and to get business done. Jess was particularly communicative and professional as our Renewals contact.
Dear Harriet, thank you for taking the time to leave us a great review! We’re glad to hear you’ve had a positive experience with MG. Your feedback is valuable to us, as we strive to provide all our customers with a professional and reliable service. We wish you the best of luck and look forward to working with you again in the future.
5/5
TrustpilotAs a landlord
As a landlord, I find the team exceptionally responsive and helpful. They show an unusual level of drive and due diligence, in order to answer queries and to get business done. Jess was particularly communicative and professional as our Renewals contact.
Dear Harriet, thank you for taking the time to leave us a great review! We’re glad to hear you’ve had a positive experience with MG. Your feedback is valuable to us, as we strive to provide all our customers with a professional and reliable service. We wish you the best of luck and look forward to working with you again in the future.
1/5
TrustpilotBad experience, lost £2000
Our daughter was contacted by this estate agent as she was interested in a property which under offer. She was told the original buyer was out of the picture because of problems with their chain and as she was a first time buyer with no chain would she still be interested. She made an offer which was accepted by the seller. She was told by the agent to quickly organise a survey, Solicitor and sort out her mortgage which she did. We also went to view the property and asked the very same agent if the original buyer was still in the picture, we were assured they were not and there was no contract race. A few days ago our daughter was told the original buyer was back and they were going to exchange contract that week. Nothing illegal was done but we were left with a dirty used feeling. Not only has our daughter lost almost £2000, for a survey, solicitors fees and a mortgage broker but also time she could she have viewed other properties. She would definitely not have got involved if she knew there was a contract race, or the original buyer were still in the background.
Good morning. We are so sorry to hear about your experience. We have looked into what happened to find out what went wrong. As you say the property did have a sale going through, however, the buyer disappeared off the scene, and no one could contact him including his solicitor. The seller told us to put the property back on the market, and the contract with the previous buyer was withdrawn. This was when we contacted you, the sale was agreed and things started to move along. It was some time into the sale to you that the previous buyer re-appeared and through his solicitor approached the seller and offered to exchange contracts which the seller accepted. We can understand how incredibly upsetting and frustrating this is for you. But as the law stands no sale is guaranteed until contracts are exchanged. We are sorry that this happened but I hope you understand we were powerless in these circumstances.
5/5
TrustpilotGreat experience
Sophie was amazing to work with, super helpful, friendly, and always polite. She made everything easy and stress-free. Highly recommend!
5/5
TrustpilotThoroughly recommend Martyn Gerrard…
Thoroughly recommend Martyn Gerrard estate agents, especially Afina Shalos who was very professional and helpful with all our needs
Hi Talia, thank you leaving a 5 star review and sharing your positive experience.
5/5
TrustpilotTreon deserves a promotion
Treon is a professional who knows what he is doing !! He seems well experienced and knows exactly what a home buyer would need as it is my first house. He went out of his way to follow up with me in the end and assisted me with all questions without one complaint. Give him a promotion !! He deserves it.
5/5
TrustpilotNo place like home!
Just wanted to say a big thank you to Matt, Sophie and Adriano for helping me with the purchase of my new house. The team really made me feel comfortable throughout the purchase and I would highly recommend the N14 team.
Dear Lee, thank you for taking the time to leave us a great review, we’re glad to hear you’ve had a positive experience with MG. Your feedback is valuable to us, as we strive to provide all our customers with a professional and reliable service. We wish you the best of luck and look forward to working with you again.
5/5
GoogleWorking with Daniel Millet to help with the completion of purchasing a property has been a very positive experience. He is always on top of things and very helpful. Would definitely recommend.
We are happy to hear Daniel provided excellent service during your property purchase. Thank you for recommending us.
5/5
GoogleI’ve had a great experience with Dan Millet at MG. His customer service is excellent and he always keeps me updated on new opportunities, higher-end properties, and potential buy-to-lets. Would happily recommend.
Thank you immensely for recommending Daniel's excellent customer service and for highlighting his updates on opportunities and properties.
5/5
GoogleGregg at Martyn Gerard was patient, kind and very professional. He was also very honest from start to end which meant a lot to us after moving after such a long time. We highly recommend him. Thank you
Dear Kim. Thank you for taking the time to leave us a great review, we’re thrilled to hear you’ve had a positive experience. Your review is important to us, we want to make sure all our customers receive a professional and trustworthy service. Greg wishes you the best of luck and looks forward to working with you again in the future.
5/5
TrustpilotI recently had to leave my tenancy…
I recently had to leave my tenancy early and Nadia made the whole experience so easy. She made an already stressful experience much smoother and went beyond to help sort matters promptly and was a great support. Thank you for all your help!
Dear Tegen, thank you for taking the time to leave us a great review, we’re glad to hear you’ve had a positive experience with MG. Your feedback is valuable to us as we strive to provide all our customers with a professional and reliable service. We wish you the best of luck and look forward to working with you again in the future.
5/5
TrustpilotAnother Successful Tenancy Renewal
This is the fourth tenancy renewal that Jessica Haynes has completed for me and as with the previous renewals, Jessica made it as stressfree and simple as possible. This is greatly appreciated as is the excellent Property Management service that Martyn Gerrard provide.I always appreciate the excellent advice and guidance that Jessica gives to me and look forward to the next renewal.Thank you!
5/5
TrustpilotMonica Naples was fantastic to deal…
Monica Naples was fantastic to deal with. She was very welcoming and helpful, we felt we were in good hands. She gave us all the information about the property and the conditions on which we can rent it out. Was very nice working with her.
Dear Olga, thank you for taking the time to leave us a great review, we’re glad to hear you’ve had a positive experience with MG. Your review is important to us, we want to make sure all our customers receive a professional and trustworthy service. We wish you the best of luck and look forward to working with you again in the future
5/5
TrustpilotSelling cottage
I had a great connection on meeting shuhan And found his professional approach totally honest regarding the current property market Shuhan did his utmost to arrange viewings with buyers interested in our cottage style property - we have faith in him that the right buyer will come along ! Shuhan has always been readily available to respond to us with a charming and professional manner
Hi Michelle, thank you for 5 star review, and our Sales Team will certainly continue to seek the right buyer!
5/5
TrustpilotKelly Magee
Kelly has been great throughout the buying process and extremely helpful. Very responsive and accommodating throughout!
Hi Valeria, thank you for your 5 stars and appreciation of our Sales Team!
5/5
TrustpilotBruvis has been exceptional in handling…
Bruvis has been exceptional in handling our purchase over the past few months. He has been exceedingly patient and offered invaluable help in getting our property exchanged. We are in a long chain involving 3 properties, and Bruvis has been instrumental in tying up ends from all sides - communicating with solicitors, agents, buyers, and sellers. He is a Gold Star agent!
5/5
TrustpilotFriendly, professional top service!
Daniel has been absolutely wonderful in assisting me in my search for our new home. He did not try to be "the estate agent" or use the scare tactics so many letting agents use. He treated me as an intelligent adult who understands the market whilst also looking for the right home. He understand what I was looking for and was professional and very helpful.
5/5
TrustpilotOliver has been so helpful,I would be so grateful 🙏.
I wanted to extend my sincere thanks for your exceptional service.Oliver has been so helpfu,I would be grateful 🙏.
Hi Helen, thank you for our the 5 Stars and sharing your satisfaction with our Team.
5/5
TrustpilotHelpful and reliable
Matthew and Christian came to my property to resolve a plumbing leak my neighbour had because the neighbour was unreachable. It was causing damage to my property over a 3 week period. Once I spoke to Matthew who was acting on behalf of the freeholder, he organised for himself , Christian and another colleague to attend and fix the issue. They were helpful, friendly and practical, turned up when they said ans did a great job I really appreciate it as was at a loose end knowing what to do. Thank you
5/5
TrustpilotJade made my experience through this…
Jade made my experience through this whole journey really smoothly, really quick, and with lots of respect
Hi Sandra, thank you for taking the time to leave 5 starts, we are very pleased our Lettings Team found you a new home.
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