Martyn Gerrard Land & New Homes reviews in Barnet

★★★★★ 5/5

Trustpilot

We found that Adriano was most helpful…

We found that Adriano was most helpful and it was a joy to deal with him. He was very knowledgable, with a friendly disposition.

Neville · 8 August 2023

★★★★★ 5/5

Google

Was searching for a property since November. Used different letting agents, but none of them were as good as Martyn Gerrard . Especially Tyler Gorman. Tyler went above and beyond and did not give up when there were obstacles. He advised on every step, what and how we could sort out all the paperwork. He constantly kept me on the loop. There were moments where I could not care less, but he did not give up and by saying "We can do it!" "Almost there", he kept me on positive note and did not let me give up. I would and will reccomend MG and especially Tyler to everyone who needs to find a property, because they care about you and they go above and beyond to get you your perfect home.

Maarika · 11 November 2019

★★★★★ 5/5

Trustpilot

Great Customer Service

I would like to take this opportunity to thank the team at Martyn Gerrard for the excellent assistance provided throughout our rental process.

Eluisi · 22 June 2026

★★★★★ 5/5

Trustpilot

Great Service!

Yasemin was really helpful in finding us our next property to rent. She stuck to our budget and really understood the type of home we were looking for. The whole process of signing up as a tenant was so smooth. Really recommend this company.

Abigail · 3 May 2024

★★★★★ 5/5

Trustpilot

What a wonderful team of professionals

What a wonderful team of professionals. They walked me through everything from start to finish, keeping me fully informed and engaged at every stage of the sale. Annie Clarke was outstanding and could not have been more helpful or patient and was always responsive and helpful. Mark Hyde was exemplary in his professionalism and calmness through out. I have no hesitation in recommending them to any one wanting to sell or buy a property.

Tina · 30 June 2021

★★★★★ 5/5

Trustpilot

Letting

Sheriaz was true to his word and secured a tenant that matched the specification in the timeframe that was promised. The service was professional throughout and I was given regular updates throughout. I would definitely refer people to Martyn Gerrard Estate Agents.

Debbie · 8 June 2024

★★★★★ 5/5

Trustpilot

Martyn Gerrard sales managers

Martyn Gerrard staff, and in particular Gregg Cruder and David Mitchell, have been extremely helpful, patient, understanding, and highly professional in the sale of our property. Many thanks!

Andrei · 1 April 2023

★★★★★ 5/5

Trustpilot

A truly passionate estate agent

Thank you Declan for the recent valuation on my home, it was a pleasure dealing with such a good professional who really is passionate about what he does

Francesca · 28 March 2023

★★★★★ 5/5

Trustpilot

Thank you!

Gabriella is a superstar, not only did she source the property for me but she kept the process on track from beginning to end. She a fantastic agent who works hard, is fair and gets the job done. Priceless.

David · 25 July 2024

★★★★★ 5/5

Trustpilot

Absolute amazing service!

It was an absolute pleasure working with Martyn Gerrard Estate Agents. The team were wonderful, especially Hossain, Fatmir and Taylor. As whole they were all polite, honest and very helpful and I throughly enjoyed the whole process of working with them. Their communication was clear and concise throughout and we successful accomplished our goal. I look forward to working together in the future.Muyesira

Mujesira · 11 December 2022

★★★★★ 5/5

Trustpilot

Wonderful professional service provided…

Wonderful professional service provided by Saad and Manun. Kept me informed every step of the way. Everything went smoothly and as it should. Thank you

Androulla · 22 June 2023

★★★★★ 1/5

Trustpilot

PLEASE READ

PLEASE READ: Very unprofessional, canoodle with landlords to try and make a maximum profit possible off tenants. My boiler has not worked since the beginning of the tenancy resulting in my baby, teenage son, and partner all falling ill throughout the winter months. although this was highlighted on many occasions nothing was done until I began to LEGALLY hold back the rent for repairs. They are quite incompetent when it comes to advising you on your renting rights by law, and often make mistakes or change their advise by using another colleague as a scape-goat. Extremely dis-honest, and not worth renting with them as although they make it easier in the beginning stage to secure the contract it definitely ends up to be too much hassle. They tried to charge a ridiculous move out fee when exiting the property I had been fighting to leave from day 1 (as I had no boiler, the house was old, the furniture falling apart, along with other issues), I had the direct approval from the landlord who decided to change her mind almost immediately after discussing and being advised by the agents. Then it became a tit for tat game between the agency and the landlord for many many weeks. This eventually turned into a possession order (not sure why when I was being forced to stay in the property and threatened with a 1200 landlord commission fee to stop me from vacating weeks before). Upon exiting the property I know 200% that the property was left in a better condition then when it was let out to me. The landlords old grubby furniture was so tattered she even requested if we wanted the furniture removed when we first moved in. To my absolute horror and disgust they passed a bill over at the end of tenancy to say they would like me to renovate the old grubby accommodation by painting the entire house, removal and replacement of disgusting tattered sofas, and worn outdated carpets. Please bare in mind my tenancy was no more that 20 weeks and I am a worker barely in the house I rent and pay for, there is NO WAY this much damage could have been done within this amount of time. Fortunately their estimates were rejected on a number of occasions by an independent agency and they had no option but to reduce their ridiculous unrealistic amount.They also put a bill in for cleaning, I have my own company and have paid a qualified cleaner to clean the property. to add to the mess they created they also tried to add additional fees for this, but this too was rejected by the independent organisation as it was an unrealistic amount and the property was not clean when i moved in. There was damp in the bathroom, there was stains on the living room wall that the landlord was happy to authorize her permission for me to repaint, but when the walls were left in that original ugly looking state both the agent and landlord thought it would be smart putting a bill in to repaint her tattered mess.....I think that this is a callous move from both the landlord who has no shame to rent her property in such a disgusting state and then try and charge me and my family to renovate it. STAY AWAY!!!!!!!!!!!!!!!

Leigh-ann · 5 July 2019

★★★★★ 5/5

Trustpilot

A professional and thorough approach

We came to MG after a bad experience with another local agent, and were very impressed by their thorough and professional approach. They were very proactive in providing documents and explaining what we needed to do. The whole process has been very smooth and gives us confidence for the future.

Zoe · 11 October 2024

★★★★★ 5/5

Trustpilot

Satisfied and recommended - Scott and Jatin

Thank you for your professional advice and recommendations. Martyn Gerrard has a professional team that assisted us in the sale of our property. They kept us informed regularly of the sale status and recommended the sale process and legal requirements. You had the patience and endurance to fulfil our requirements. We appreciate your efforts and hope we have another opportunity to work together. Thank you and best regards. Gurdip, Amar and Joe. 11th April 2023

Amar · 11 April 2023

★★★★★ 5/5

Google

Claudia Tole dealt with the purchase of my son's flat, she was helpful, efficient and nothing was too much trouble. Would highly recommend both Claudia and the agency.

Tracy · 22 July 2025

★★★★★ 5/5

Trustpilot

Would highly recommend Declan

Would highly recommend Declan. Very polite and professional. Will definitely be recommending to friends and family. Thank you so much for a great service.

Tony · 7 July 2023

★★★★★ 5/5

Trustpilot

Great estate agent

The Winchmore Hill team gave an excellent service. Both Dinesh and Afina were helpful and reassuring throughout the sale of my property. They were proactive and kept me up to date. It made the whole experience a lot less stressful.

London · 27 June 2024

★★★★★ 5/5

Trustpilot

Great experience

Oliver was so helpful, well presented and polite. He kept in touch and really went out of his way to help me out. In the end I found something better suited but Oliver really made the experience just that extra mile. I really appreciate everything he did to help me out.

Brett · 10 November 2023

★★★★★ 5/5

Trustpilot

Zoe is a loyal help and making the renewal process easy!

Zoe has been an excellent help making the transitions smooth every year with new/ or existing tenants. We’ve been a customer of MG for a long time now and Zoe has helped us along the way, it’s highly appreciated!

Emre · 9 July 2024

★★★★★ 5/5

Trustpilot

Jay was extremely helpful throughout…

Jay was extremely helpful throughout the process of getting our offer accepted and went above and beyond to help in any way he could.

Jack · 26 June 2023

★★★★★ 4/5

Trustpilot

Reliable

I've been working with Lynsey and she has been helpful in finding homes for us. She is reasonable in understanding the property condition and tries to look for homes that suits our needs. Thanks and I will look for M&G help should I need to find another home again.

Lin · 16 October 2024

★★★★★ 5/5

Trustpilot

Fantastic experience buying through Jenna at Martyn Gerrard

We are about to complete on our house purchase and have to say that Jenna, who has managed the entire process from the beginning, has been absolutely fantastic. She is a true professional, responsive, direct and honest and has gone above and beyond to keep the process moving forward whilst supporting us each step of the way. She is exactly the type of professional everyone needs when trying to buy or sell their home!

S · 27 April 2023

★★★★★ 5/5

Trustpilot

Highly satisfying services

Very professional real estate services. They are so transparent with the clients. Unlike other RE agents, Martin Gerrard agents promptly responds. Titas Juskevicius was super helpful and responsive. He did his best to smoothen the process. Much appreciated.

Waleed · 25 July 2024

★★★★★ 5/5

Trustpilot

Fantastic agent

Fantastic agent, definitely the best letting agent I've dealt with in the area! Panikos has been great from day 1.

Phill · 4 October 2023