Trusted Agent profile · Barnet
★★★★★
195 reviews across 1 platform
41 High Street, Barnet, EN5 5UW, EN5 5UW
Hunters Residential Sales and Lettings's office in Barnet, at 41 High Street, is rated 4.6 out of 5 across 195 reviews on 1 platform, including 195 Google reviews rated 4.6.
Every review we hold for the Barnet office, from every platform, shown as written. First names only.
5/5
GoogleI am a first time buyer and I found my beautiful one bedroom flat through hunters. Jeanette, my agent has been absolutely brilliant throughout the process. She has been in close communication with me and kept up to date with everything. Any queries and requests I have directed to her they have been promptly answered to help me move with my purchase and give me confidence to navigate through this very new stage in my life. Totally satisfied 😊
1/5
GoogleI had the displeasure of dealing with Jeanette Singh when trying to submit an offer on a property. She asked me three times to submit details that I had already submitted because she wasn’t bothered to put them in the format she wanted herself. Then said that she required it in that format to put the offer forward to the vendor. Once I reminded her that it was her legal obligation to put forward any offer she received, she quickly called me and rudely talked over me in an attempt to convince me i was mistaken.
5/5
GoogleWe found Hunters friendly, helpful, responsive and conscientious in dealing with the sale of our property.
Thank you for adding your review in respect of the sale of your property. We are delighted that all went well and was successful.
5/5
GoogleMy husband and I purchased a house through Elliot earlier this year. The entire process was smooth and pleasant. Elliot provided amazing service. He was very patient and understanding. I believe he did an excellent job facilitating communication between us and the seller. I would highly recommend Hunters to our friends when they are searching for properties in the same area in the future.
Thank you. Eliot and our team would love to help your friends.
5/5
GoogleNot having moved home for 32 years, it was all a bit daunting and was a rollercoaster of a journey, but Michael and his team were there the whole way and really helpful, so would definitely recommend.PositiveResponsiveness, Quality, Professionalism, Value
It was a pleasure to get you moved and good luck for the future.
5/5
GoogleAn excellent service from Hunters on selling our property. We wanted a quick sale and the house was priced accordingly. We had several offers at the asking price and then further offers above the asking price in a second round. Very satisfied when dealing with Michael who valued the property and dealt with the sale and then Ercan who liaised between us and the buyers when progress to exchange seemed to be going very slowly or getting bogged down.
5/5
GoogleWould 100% recommend Hunters. All of the staff were great but I mostly dealt with Jeanette who was very professional and so helpful. She always kept me updated and offered great advice when needed.
5/5
GoogleAs a first time buyer the process could not have been made easier by hunters. Ercan has been great throughout the process. Would highly recommend!
5/5
GoogleEstate agents have a bad reputation and it’s hard to find a good one, but a good estate agent is worth their weight in gold. Ercan Aziz of Hunters is worth his weight in gold. I was lucky to come across him in my flat search and ultimate purchase. He gives good, straightforward advice, knows his craft, doesn’t misrepresent, and gave me the contacts for an extremely good, thorough conveyancer (again, difficult to find), I am in his gratitude for that. He is a down-to-earth guy who excels at liaising between the parties and has made such a difference. When I wanted to know what was going on I went straight to Ercan, and he always knew. If you want a good estate agent, go to Hunters, ask for Ercan.
5/5
GoogleAfter a number of months with another agent we switched to Hunters and were immediately struck by the hard work and excellent communication from the team. It didn't take long before we started to have solid offers for our property and have now sold it successfully. We were very pleased with the service we received from the first day of contacting them until the day of sale. We will be using them again!
Many thanks Nick. Glad our team could help and look forward to working with you again.
1/5
GoogleThis agency decided to advertise a property that was never legally registered. After my partner and I moved in we were told by Hunters that we would have to pay the council tax direct to the landlord. Although we found this strange we took it at face value as this was coming from a so called reputable agency. After moving in the property and trying to register for a parking permit this led to us being cross examined by the council. We soon realised via the post office, BT and Barnet council that this property was never LEGALLY registered. When we then rang Hunters to ask why this was the case they went straight on the defence. After I accused the landlord being 'dodgy' I was told not to say that. Two days later we were told that we could be refunded all of our rent paid so far, electricity and deposit and therefore be able to break a 12 month lease 11 and half months early. The cowboy of agents, Avoid Hunters how you would avoid covid 19. *** although I was a living tenant and named in your 'illegal' tenancy agreement. Not to worry I will get 'HERSELF' to write a really 100% accurate & honest review tonight with no stone left unturned on google, yell, trust a pilot and any other review system that will give us the option to let the public know what kind of company you really are! #honestyisthebestpolicy! #Staytuned!NegativeQuality, Professionalism, Value
We reported the issue to the landlord when it was brought to our attention who dealt with the matter, refunding monies and rescinding the tenancy . As a result our procedures have been reviewed and new measures put in place. As an agency we pride ourselves on our level of service and professionalism and all our legal obligations were carried out in full, including gas safety, electrical reports and an EPC. The reference to cowboy agents and covid-19 is inappropriate and insensitive as the many satisfied clients will attest to- incidentally this review was not placed by the tenant herself who signed the tenancy agreement and was aware of the terms.
1/5
GoogleWANT TO FEEL LIKE A STAR IN THE WILD WEST! These bunch of cowboys will lease you a property not fit for purpose with mouldy carpets, marks on floors/walls and appliances that are not secured (washing machine fell out when we had a baby). At the end of your tenancy they will then try and claim your deposit for the same things, carpets frayed at the edges because of it being incorrectly fitted. Repeated appointments, missed appointments (when you've taken time off work). I received more than one jobsheet with someone else's details on, I presume that other tenants received incorrect jobsheets with my personal details on. As good a gunslingers as they are, they're not too bright, if they try and take your deposit then be sure in contesting it with the DPS. They most likely will try it on, thankfully I'd kept evidence and received most of my deposit back. Save yourself the hassle and go elsewhere. More professional outfits further up the high street. Furthermore, in response to yours. I have never received such an affront whereby a company has tried to claim for damages for a carpet laid incorrectly by their incompetent sub-contractors. If this was a damning inaccurate review then the DPS made a mistake awarding us back our deposit for the claims you made. I will leave it to others to draw their own conclusions. No contact with the ombudsman as of yet but I shall consider it!
As partner in charge of lettings and having been in this business for over 30 years I have never received such a personal affront and am sure anyone reading the above will realise that this is an incorrect review of our level of service. This particular tenancy was a flat in a brand new development so had never been lived in before. An inventory check in and check out was instructed by us and this is relied upon by us and indeed the Deposit Protection Scheme in adjudicating any deductions. We are surprised and disappointed that you posted such a damning inaccurate review having rented this property for 4 years through us and previously having raised a complaint over a tenancy fee, before the tenant fee ban came in- which you took to the ombudsman and lost so I will leave it to others to draw their own conclusions.
5/5
GoogleEasy to deal with and the letting process went thru smoothly without any issues.
Thank you for your taking the time to review our service and glad we could help.
5/5
GoogleLuke Salvi supported us on the recent sale of our 4 bedroom property in Whetstone. On the day of his visit Luke discussed the local market/pricing/strategy and we …
5/5
GoogleHad a wonderful experience of purchasing a property via Hunters. Working with Elliot was a very pleasant experience. His professionalism , promptness, efficiency and kindness stand out . Highly recommended!
5/5
GoogleErcan has been a great help in my first time buying experience. Extremely easy to get in touch with and super helpful in answering all of my questions quickly and painlessly. Thank you!!
5/5
GoogleGreat service from start to finish. The team was professional, responsive, and made renting out my property a smooth and hassle-free experience. Highly recommended.
5/5
GoogleWorked with Navid on a difficult chain which we got through to exchange today..great result which was supported by constant communication and updates with Navid. Thank you Navid hopefully will work with you again in the future
Thank you Tracy. Chains can be complex & this is an area where the experience of a good High Street agent stands out from the crowd to facilitate a successful completion.
5/5
GoogleErcan was wonderful will our property search and getting our house on the market. He was always helpful and quick to respond to our questions. Thank you to the whole team at Hunters!
5/5
GooglePersonally had great experience with them. I dealt with Navid who is a top agent! Very helpful, always responsive and extremely professional. I would love to deal with him again in the future.
Thank you Hassan.
5/5
GoogleWhen I was selling my house in New Barnet, I chose Hunters as my estate agents, as they had sold a lot of properties in my area. They were very pleasant to deal with, professional, and produced a nice listing for my house. A good number of viewings were promptly arranged, plus an open day which was very successful. When I had some setbacks (a pipe burst in my home resulted in delays putting it back on the market), the team were supportive and understanding. Once the repairs were complete, Hunters were very quick to get it back on the market and arrange new viewings. These led to a successful sale, which went very smoothly. Thank you!
1/5
GoogleI wouldn’t recommend listing with them.
If this review is not intended for Hunters Barnet, please could it be removed? We are a private, independent family owned firm and are not in any way connected to the Hunters Group. If your feedback relates to another Hunters office, we kindly ask that you redirect your review to them, as this is having a negative impact on our business. However, if your comments do concern Hunters Barnet, please contact me directly so I can understand where our service may have fallen short and work to resolve the issue. I can be reached on 020 3871 225 (Direct Dial) or via email at michael@hunters-barnet.co.uk Thank you for your understanding. Kind regards, Michael
5/5
GoogleHunters were very supportive in selling an apartment in a block of flats in New Barnet. It was being sold by trustees of an estate & the property was in poor condition. The process was protracted and Hunters stood by us all the way to a successful sale. I half expected them to give up on the project but not a bit of it. We are very appreciative of their excellent service, their patience & the outcome of the sale.
5/5
GoogleWe chose Hunters over a number of competitors and we have been very satisfied with their service and proactive approach. To date their commitment to sell the property has been fantastic. We are particularly pleased with the level of communication. Michael and Jeanette have always been available for consultation and advice. Highly recommend.
Thank you Stefan and we'll keep on doing what we do.
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Hunters Residential Sales and Lettings's Barnet office has 195 reviews across 1 platform: 195 on Google.
Hunters Residential Sales and Lettings Barnet is rated 4.6 out of 5 across all 195 reviews, and 4.6 out of 5 on Google from 195 reviews.
Hunters Residential Sales and Lettings Barnet, 41 High Street, Barnet, EN5 5UW, EN5 5UW.
