Every review we hold for the Barnet office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotOverall we have had a good experience…
Overall we have had a good experience selling our house with Dexters. I can recommend Peter Gobey whose straightforward and positive approach got us there in the end. He was not over bearing, but courteous and helpful. We were reassured by his professional experience and attention to detail. As well as Peter, we would like thank Paul Samuels, both for their dedication and professional practice.
Lucy · 15 November 2021
Agent replied · 25 October 2024
Dear Lucy, Thank you so much for your comments, the team will be delighted you have taken the time to post these and award us a 5* review. I wish you well and hope that we can be of assistance in the future. Kind regards Asma Chughtai Customer Relations Team
★★★★★ 5/5
TrustpilotGreat communication
Great communication. The communication with Nabeel has been excellent. He is really helpful, and always came back to us so quickly. We are happy that we can reach him for any problem or question that we have.
Manuela · 3 May 2024
Agent replied · 25 October 2024
Dear Manuela, Thank you for taking the time to leave a wonderful 5* review. Nabeel will be thrilled to read your kind comments. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
TrustpilotI have had a really great experience…
I have had a really great experience with Dexters. I would particularly like to mention Ana Ferreira as she has been so helpful and lovely working through any issues we have had and I am honestly so grateful she is our property manager. Thank you Ana!
Molly · 18 October 2023
Agent replied · 25 October 2024
Dear Molly, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotDexters of Surbiton
Dexters have given us an excellent service when selling our apartment. Joshua Smith was very helpful in everyway liaising with both the buyer and solicitors to ensure a smooth sale/purchase went through in a very quick timescale. We were very pleased with his professionalism and his friendly demeanor. Would highly recommend Dexters as an all round good estate agent.
Jayne · 27 August 2022
Agent replied · 25 October 2024
Dear Jayne, Thank you for taking the time to leave a review regarding your experience with Joshua in our Surbiton office. Feedback is greatly appreciated by the teams and comments like this makes all their hard work worthwhile. Enjoy your new home. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleDexters as a real estate agent were really
good as they were very friendly and helpful in helping me search for a flat to rent. In particular, Georgia from Dexters hendon came across as not only kind and helpful but very much open to the different requests and the many questions i had asked about the property. Im glad that she was the one helping me in my search for a flat to rent. Definitely recommend going for dexters to find a home, especially through georgia as she is really friendly
Akshay · 26 July 2024
Agent replied · 23 November 2024
Dear Akshay, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Georgia. Please do not hesitate to contact us again. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
TrustpilotJoe Read at Dexters really does go…
Joe Read at Dexters really does go above and beyond for his clients and tenants. Joe is incredibly responsive, even on a Sunday when there was an issue. He does what he says he's going to do and more. I recommend him and Dexters.
Nicole · 28 November 2023
Agent replied · 25 October 2024
Dear Nicole, Thank you for taking the time to leave a lovely review regarding Joe. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotVery responsive
Very responsive, get things done properly and no messing around! Grace Solan was extremely helpful, patient and friendly so made the discussion around signing our new contract as easy and smooth as possible. Also wanna give credit to Poppy Russell who also looks after the property and is very helpful.
MARTIN · 23 June 2023
Agent replied · 25 October 2024
Dear Martin, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 1/5
TrustpilotMy partner lives in a Dexter's managed…
My partner lives in a Dexter's managed building which frequency loses hot water in the winter with no help over weekends to report/fix this. Not to mention mould lasting over 2 month, dangerous neighbour's getting arrested by police and constant need for repairs. Not recommended
Ahmad · 18 October 2025
Agent replied · 22 October 2025
Dear Ahmad, I am sorry to read your 1* review. I am unable to locate you on our database. If you could provide us with more information at info@customerrelationsteam.co.uk. I can look into this further for you. Kind regards, Asma, Customer Relations
★★★★★ 1/5
TrustpilotI never knew it would end up like this...
I was an employee of Howsy from the Philippines, that Dexters acquired years ago. Then this year Dexters decided to discontinue our employment with them. We knew this would happen, and I personally didn't take it against Dexters, so long as they and QQI (which is the acting HR side of Dexters here in Manila site) to pay us the separation pay that is accordance to the labor code, and this should include the number of years I stayed as an employee of Howsy which was year 2019.A lot of things happened already from the moment QQI announced the discontinuation of our employment with Dexters. And the experience that me and my colleagues are STILL experiencing is VERY CHAOTIC! This QQI hasn't released our separation yet! They refuse to honor the original hire date from Howsy - which by the way they stated from their meeting with us that will definitely be granted - just like what happened to the first batch of employees of Howsy that were also got redundated. I wouldn't want to step too low for this if only me and my colleagues were treated professionally and respectfully. They're all LIARS! The pay is now long overdue. So, please DEXTERS, help your MANILA team to raise this issue with QQI. We were your once a helping hand with your jobs, especially with repairs. We hope that this small favor from us could at least lessen the burden from us financially, after you decided to leave us all now jobless! Thank you.
Luisa · 23 July 2024
Agent replied · 25 October 2024
Dear Luisa, We are sorry to read of your unhappiness. We are not aware of any outstanding payments due to ex Howsy colleagues, and have urgently requested further information from QQI relating to this. Please do contact us directly at info@customerrelationsteam.co.uk or 020 8614 1230 and ask for customer relations so that we can discuss your concerns in more detail. Kind regards, Customer Relations Team
★★★★★ 5/5
TrustpilotFeedback
I have dealt with Yasmin who has been extremely helpful. She has been very friendly, highly responsive and accurate with the detail in that I have only been shown properties that fit my requirements. This helps to avoid time-wasting at both ends.
Frank · 9 January 2024
Agent replied · 25 October 2024
Dear Frank, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotDexters (Kentish Town) review
As a landlord, overall I’m pleased with the service of Dexters across offices. They are professional and their people are good.
Max · 11 May 2026
Agent replied · 25 May 2026
Dear Max, we really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and please do not hesitate to contact us if you have any queries. Kind regards, Asma
★★★★★ 5/5
GoogleRafi is a very helpful sales, while I found so many issues coming out, he is patient helping me sort it out gradually.
Phoebe · 12 December 2024
Agent replied · 11 January 2025
Dear Vivian, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma
★★★★★ 5/5
TrustpilotDiligent and professional
Rare is it that I have experienced a really diligent real estate. Dexters on Ballard’s Lane in Finchley have been diligent in looking after the property we are renting. Monika is always very supportive and organised.All the things we’ve needed fixed have used great contractors, which in my experience is hard to get. Thank you!
Kristin · 11 December 2024
★★★★★ 5/5
TrustpilotI want to express a big thank you to…
I want to express a big thank you to the Dexter team, and especially to Donalina who deals with the property I rented, a very polite and friendly young lady. All deficiencies and issues in the property were resolved in time. Lady who definitely understands and loves her job. Thank you Kind Regards Zlatozar.
Zlatozar · 9 February 2023
Agent replied · 25 October 2024
Dear Zlatozar, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotWe rent a flat via Dexter Twickenham
We rent a flat via Dexter Twickenham, colleagues are very supportive, patient, professional and helpful for the renting process. I also want to say big thanks to the property team members who help us to fix the issues in the new flat , especially Mr NabiSubHani. Nabi followed several issues with landlord and arrange some people fix them in our flat. without his help, we cannot live in this flat so comfortably. Thanks again.
Xizhuang · 25 October 2024
Agent replied · 23 November 2024
Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma
★★★★★ 5/5
TrustpilotGreat experience over a number of years…
Great experience over a number of years letting a property through Dexters. Very responsive and clear communication, and I've found any issues that arise with the property are quickly addressed. Natasha Bedenik is a go-to contact but all the team have been professional and helpful.
Craig · 24 October 2023
Agent replied · 25 October 2024
Dear Craig, Thank you for taking the time to leave a lovely review regarding Natasha. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 1/5
TrustpilotConstant spam via post.
Constant spam via post.If you're a tenant in a property, looking around the market, Dexters will take the information they demand off you before they'll even discuss a property and then use this for their own marketing.Sending repeated and constant letters to the address, despite you still living there.The last one today is so ignorant."By now you will have received a number of letters from me, which I hope demonstrates my proactive approach".No, Bobby, it demonstrates that you don't get the message and your letters go straight in the bin. "I am surprised that a property like yours is still on the market [..]"Wrong again, Bobby, it is not on the market.Completely and utterly clueless and borders on harassment. Not a good advertisement for your business. Not just the letters, the assumptions made but also using data provided for another purpose to be used for this reason.This is in relation to your branch covering SE10.
My · 17 July 2024
Agent replied · 25 October 2024
Thank you for your feedback, we’re sorry to hear your experience wasn’t as we would have expected it to be. All feedback is very important to us and we appreciate you bringing this to our attention. We have requested for Marketing to remove your property from receiving letters going forward. If you would kindly contact me at customerrelations@dexters.co.uk if there are any further issues. Kind regards, Asma, Customer Relations Team
★★★★★ 1/5
TrustpilotNEVER choose the Blackheath Office of this Firm
It was 7 1/2 months of utter hell. It all started with the marketing period. Challenging would be a "nice way of saying it." A buyer was found on the last day of the contract. I managed the progression for at 80% of the time on my own, learning about conveyancing law, chartered surveying, lender underwriting conditions, national real estate law, ombudsman processes, and more that I should have never had to learn. Almost 1000 emails, many of which remain unanswered, underscore the difficulty they had in communications. Their selection of mortgage broker and buyers solicitor form made the entire process even worse.If I knew then what I know now I would have done the whole thing on my own. It was a complete waste of money. If you're considering selling, my recommendation (based upon my experience) is to not include them in your short list of possible agencies.I couldn't be happier to see the back of this experience and each one of the actors in this farce. I wouldn't wish this upon anyone.
Dale · 16 July 2024
Agent replied · 25 October 2024
Hi, I have passed this on to the Area Director to review. Thanks, Asma, Customer Relations Team
★★★★★ 5/5
TrustpilotRecommend Rachel Bedwell, Senior Property Manager
Rachel Bedwell in the Chiswick office, has been incredibly helpful with managing the various needs of our let property. She is always professional and swift in her communications. Would highly recommend working with her.
Mrs · 18 September 2026
★★★★★ 5/5
GoogleRafi is a very helpful sales, while I found so many issues coming out, he is patient helping me sort it out gradually.
Vivian · 6 December 2024
Agent replied · 9 December 2024
Dear Vivian, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma
★★★★★ 5/5
TrustpilotExceptional Support in a Time of Crisis
I don’t have enough words to say about Monika Piszczyk. Even though I am a stranger to her, she treated me as if I were family. When I experienced a scary visit from our rodent friends in the middle of the night, I understandably woke up in a panic. What followed was a series of events that, without Monika’s support, I wouldn’t have managed.Monika got on the phone with me to calm me down and liaised with the landlady to get my expenses approved, even though I didn’t follow the standard method by getting a contractor outside of the agency. She could have easily stuck to procedural components, but instead, she saw past that and empathized with me as a human being. Her kindness and efficiency resolved an incredibly stressful situation and for that I can’t thank her enough!
Joanna · 15 July 2024
Agent replied · 25 October 2024
Dear Joanna, I am delighted to hear that you have had a brilliant experience with Monika and the Property Management team. Please do not hesitate to contact us again. Kind regards, Asma, Customer Relations Team.
★★★★★ 5/5
TrustpilotDexters Tooting 5*
We have recently completed on our purchase of our house in Tooting. The property was going through probate and the sellers were only willing to proceed if we moved quickly.Michael took us through the process from the initial viewing on Day 1 up to completion 10 weeks later. We had an issue with our conveyancer leaving the business and Michael assisted in chasing and closing out a lot complications caused by this, ultimately allowing us to exchange on the original target date.Post purchase Michael has provided further advice and I would recommend thoroughly recommend using Michael and Dexters for any sale or purchase.
Mark · 15 July 2024
Agent replied · 25 October 2024
Dear Mark, Thank you for your kind comments regarding the team and your 5* review. We really appreciate you taking the time to leave a review and wish you all the best in your new home. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
TrustpilotProperty inspection with Huseyin Tas
Had an inspection with Huseyin Tas. He arrived on time, was thorough, and finished quickly. Smooth experience overall, no issues.
Jaswinder · 13 May 2026
Agent replied · 25 May 2026
Thank you for the 5* Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma
★★★★★ 4/5
TrustpilotAfter a rough start with the agents we…
After a rough start with the agents we were able to found some common grounds as we have issues with our Landlord. Dexter's did put a big effort to get this resolved, and it was a relief for us. Thank you Sheikh, James and Tallulah.
Nancy · 11 October 2023
Agent replied · 25 October 2024
Dear Nancy, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. We would like to wish you all the best. Kind regards, Asma Chughtai, Customer Relations Team
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