Trusted Agent profile · Barnet
★★★★★
2,120 reviews across 3 platforms
18 Central Circus, London,, NW4 3AS, Barnet, NW4 3AS
Dexters Hendon Estate Agents's office in Barnet, at 18 Central Circus, is rated 4.3 out of 5 across 2,120 reviews on three platforms, including 264 Google reviews rated 4.8. It won Trusted Agent in The Trusted Agent 2026 awards.
264
Reviews on Google
This office
2
Reviews on Facebook
Business-wide
1,854
Reviews on Trustpilot
Business-wide
Every review we hold for the Barnet office, from every platform, shown as written. First names only.
5/5
TrustpilotAn Excellent Property Manager: Jessica-Joy Beau-Wright
Jessica is one of the best property managers I've seen, who does her job very well, providing convenience in every aspect to her followers and customers! Dexters and Jessica should be your choice for both rentals and sales in the real estate business!
Dear Serhat, Thank you for taking the time to leave a lovely review regarding Jessica. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotProperty Management Dept 👍
Handing over management of my portfolio to Viraj and Charlotte was one of the best decisions I have made in my 20 year buy-to-let career. Approachable and professional with ready access to some excellent contractors I would encourage others to do the same.
Dear Simon, Thank you for your kind words and for leaving a 5* review. We are so pleased that your experience with us couldn’t have been any better and the team will be thrilled to read this. We hope that we can assist you in the future. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotI dealt with Alistair Mclean at Dexters…
I dealt with Alistair Mclean at Dexters and he was very helpful throughout the process, as a solicitor acting to have great team work makes the transaction a dream for all parties involved. I very much hope to work with Alistair again as the clients are very happy with the process which is our main objective
Dear Sarah, Thank you for taking the time to leave a wonderful 5 star Trustpilot review. Alistair will be thrilled to read your kind comments. Kind regards, Asma Chughtai, Customer Relations Team
1/5
TrustpilotThe agent will ask you for bank account details
The agent will ask you for private information and also your bank account details including your CVV. If you don't give it to them, they won't present your offer to the landlord.They will run the auction and let you bid. Since they have taken your bank account to make the offer, if they don't reject you, or let you know you are rejected, you cannot be sure if landlord will later accept your offer or not, so you lose your time to look for other flats in the markets, and have to join the bid and make them happy. It is really annoying. Full of skills to squeeze your pocket, without any care and sincere attitude in the business.
Dear Sheryl, I am sorry to read your 1* review. I am unable to locate you on our database. If you could provide us with more information at customerrelations@dexters.co.uk. I can look into this further for you. Kind regards, Asma, Customer Relations Team
5/5
TrustpilotLee Porter is amazing
Lee Porter is amazing, she has helped me with all my requests. She is professional, empathetic and thorough. I am happy to have Lee in my corner when it comes to day to day management/maintenance of the property.Steven Hewitt is also good.
Dear Ayo, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotDexters have managed my properties for…
Dexters have managed my properties for over 20 years and I’m very happy with their management service. Sheikh Moksin and his team are great and I value their advice.
Dear Alieen, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations Team
1/5
GoogleSorry for writing in Hungarian, but I'm so nervous that I can't describe it in English!!!! We have had a good relationship with our Landlord for 15 years, we have always solved everything on time, there was a pipe break and we solved it within 2-3 hours so that the Landlord did not have to do anything, and it was cheap for £25!!!!!! Dexters have been managing their houses for our Landlord for a month now. The one who lives above us has a broken pipe, water is dripping from the ceiling. We said a week ago that we should call in an emergency because the problem is getting worse!!! Nothing happens!!! Our washing machine broke down a week ago, I already asked to buy a new one because we can't wash clothes!!! A week and a half ago, they promised to repair the washing machine which, when you turn it on, turns off the fuse box, so it is life-threatening!!! Our gas has been shut off for a week, we have no hot water, we can't heat, we can't even bathe!!!! Terrible customer service!!! They only look out for their own interests, they don't care about the seriousness of the problem!!! Think carefully about whether you want to make any deal!! I do not recommend!!!
Dear Csaba, Thank you for sharing your feedback. We set high service standards and are very sorry to hear things have not gone as planned. We will be in contact as we’d like to make things right. Kind regards, Asma, Customer Relations Team
5/5
TrustpilotExcellent communication at the end of…
Excellent communication at the end of our tenancy. Everything is resolved and agreed incredibly quickly with no deductions or anything. They even helped us sort out the problem with the cleaners who failed to clean the property adequately. Thank you Olivier Babylone
Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotPurchased a property through the…
Purchased a property through the Surbiton sales office and this was handle by Joshua as the sales negotiator and Nina (sales progression). Both were helpful, courteous and persistent in ensuring the sale went through smoothly through to completion. Always contacts or and reliable in returning calls, I would recommend them both to buyers and vendors alike. Thank you
Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotOn point
Petros was always on top of any enquiries we made throughout our tenancy. Dexters as a whole was always accommodating and communication was thorough and swift. This was also down to Petros as well
Dear Craig Thank you for taking the time to leave a lovely review regarding Petros. Kind regards, Asma, Customer Relations Team
5/5
TrustpilotAmazing people and human interactions
Amazing people and human interactions. Suzy Salah is a credit to her team and always there when we need her. Dexters really know how to choose their people and it goes to show with the great team behind her. Thank you all
Dear Mahmoud, Thank you for taking the time to leave a wonderful 5* Google review. Suzy will be thrilled to read your kind comments. Kind regards, Asma Chughtai, Customer Relations Team
4/5
TrustpilotDexter’s West Hampstead are recommended!
Dexter’s West Hampstead have been great to deal with, especially Petros in the North Property Mgt team. He has been super responsive to my initial queries which has made a huge difference during the initial stages of my move. Would highly recommend!
Dear Ali, Thank you for taking the time to leave such a great review, your comments are really appreciated. Kind regards, Asma Chughtai, Customer Relations Team
1/5
TrustpilotJust lazy
Just lazy! They don't do viewings on Mondays and only at certain times of day during the rest of the week. They should work for us not the other way around. Someone probably made a lot of money for coming up with this rubbish customer-unfriendly idea. The other agents work so hard and these people sit and drink tea all day on Mondays. I would NEVER use them to sell my property. So many better agents in London. I agree with those reviews that say AVOID!After reading the response from DextersI am not sure what you would like me to add. I don't wish to take this debate offline. It's very straightforward, does Dexters offer viewings on Mondays at client's convenience - yes or no? I was refused viewings on my only day off this week. I was also told during other days viewings could only take place at certain times of the day. This is truly unacceptable and ridiculous.
Dear Ramon, I am sorry to read your 1* review. I am unable to locate you on our database. If you could provide us with more information at customerrelations@dexters.co.uk. I can look into this further for you. Kind regards, Asma, Customer Relations Team
4/5
TrustpilotLetting our property...
We are letting our property and our property manager Shazia Khan has been great - she is organised, responsive and friendly. We feel that any issues with our property are dealt with quickly and effectively, which gives us peace of mind.
Dear Steph, Thank you for your kind comments regarding the team and your feedback. We really appreciate you taking the time to leave a review and wish you all the best in your new home. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleMy agent Anthony Ranabahu was amazing. He walked me through the process of property management with patience and evident expertise which I was grateful for. The property was let incredibly quickly and has been quick to respond and supportive there after.
Dear Ange, Thank you for your lovely words and for leaving a 5* review. We are delighted that your experience with us couldn’t have been any better and the team in our Hendon office will be so pleased to read this. Kind regards, Asma Chughtai, Customer Relations Team
1/5
TrustpilotThis real estate agent's St Margarets…
This real estate agent's St Margarets office is the worst company I have ever dealt with, and I would definitely not recommend renting a house from them!I rented a house from this company in March 2024, signed a contract, and made the deposit along with the first rent payment. Throughout this process, they constantly pressured me to make the payments as soon as possible.After signing the contract, we planned to move in during the week of May 15, 2024. However, they informed me that the house was not ready and that I would need to postpone my move.I have a daughter who goes to school, and I had arranged everything, including her school transfer. Just 3-4 days before our move, I was told that we could not move in. Despite obtaining a parking permit for my car and making necessary changes to utilities and other arrangements, I could not move into the house I had paid for two months in advance.Due to this company's negligence, my daughter's school transfer was delayed, and I had to cancel all other moving arrangements. They did not pay the legal interest on the money I paid 2-3 months in advance, nor did they offer to cover the cost of the parking permit I purchased.I strongly advise against working with this company. I also reported the situation to Dexter's headquarters, but there was no response from them either.
Dear Cem, I am sorry to read your 1* review comments. I have passed them to our Area Director as we are keen to discuss this further with you and will be in contact. Kind regards, Asma, Customer Relations Team
5/5
TrustpilotExcellent estate agent…
I had the opportunity to work with Alistair Maclean concerning a sale transaction. He was consistently excellent throughout the matter and we managed to exchange contracts soon. I have no hesitation in recommending Alistair and his team to anyone
Dear Sanjee, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotFantastic experience
Really fantastic overall service from Dexters with quick engaging responses to all our needs. Particular thanks to Jhodi Fisher and Annie Hagon, for expert communication and services. Used a few letting agents before and Dexters has surpassed all of them for my Fiancée and I! Very pleased!
Dear Jake, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleVery pleased with the service and efforts of Paul Seegal and his team in all efforts towards achieving a great tenant for my property much appreciated guys.
Dear Bekim, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma, Customer Relations Team
1/5
TrustpilotWorst experience with Dexters…
Worst experience with Dexters Westbourne Grove sales team. They were unprofessional, misleading and deceptive. They did not disclose the true seller or that there was a restriction on title preventing the sale of the property they were marketing for sale, even after our offer was accepted. This caused us great delay, costs, stress and anxiety. When the seller pulled out of the sale they continued to market a property that could not be sold even after the restrictions were brought to their attention (and which they should have known prior to marketing the property). I would give them zero stars if I could. Extremely unhappy with the service. Expect much better from a firm like Dexters.
Dear TJ, I am sorry to read your 1* review. I am unable to locate you on our database. If you could provide us with more information at customerrelations@dexters.co.uk. I can look into this further for you. Kind regards, Asma, Customer Relations Team
5/5
TrustpilotPetros and Angelo have both been…
Petros and Angelo have both been exceptional throughout our experience with Dexters as tenants. Always helpful, welcoming and available to provide immediate and efficient support to any enquiry we have had. Both assets to the agency. Keep up the good work guys!
Dear Katie, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma
5/5
GoogleGeorgia Windess provided excellent service during my rental property search. Georgia was friendly, helpful, understood our requirements and most importantly for me, was always responsive to my calls and emails. Thanks very much for all of your help!
Dear Dan, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Georgia, and hope we can help again in the future. Kind regards, Asma , Customer Relations Team.
1/5
GoogleSorry for writing in Hungarian, but I'm so nervous that I can't describe it in English!!!! We have had a good relationship with our Landlord for 15 years, we have always solved everything on time, there was a pipe break and we solved it within 2-3 hours so that the Landlord did not have to do anything, and it was cheap for £25!!!!!! Dexters have been managing their houses for our Landlord for a month now. The one who lives above us has a broken pipe, water is dripping from the ceiling. We said a week ago that we should call in an emergency because the problem is getting worse!!! Nothing happens!!! Our washing machine broke down a week ago, I already asked to buy a new one because we can't wash clothes!!! A week and a half ago, they promised to repair the washing machine which, when you turn it on, turns off the fuse box, so it is life-threatening!!! Our gas has been shut off for a week, we have no hot water, we can't heat, we can't even bathe!!!! Terrible customer service!!! They only look out for their own interests, they don't care about the seriousness of the problem!!! Think carefully about whether you want to make any deal!! I do not recommend!!!
Dear Csaba, Thank you for sharing your feedback. We set high service standards and are very sorry to hear things have not gone as planned. We will be in contact as we’d like to make things right. Kind regards, Asma, Customer Relations Team
1/5
TrustpilotPressure you for SECURITY details over the phone!
We got all the way to securing an accepted offer on an apartment in north London, and then asked me to provide my SECURITY no. over the phone, with account details. I requested any other secure payment link or we can’t progress, and the lady (quite obnoxiously) said “this is how the process is” - it’s normal. Been renting for over half a decade in London - definitely not normal. Guys, please don’t give security details over the phone.
Dear Mike, I am sorry to read your 1* review. I am unable to locate you on our database. If you could provide us with more information at customerrelations@dexters.co.uk. I can look into this further for you. Kind regards, Asma, Customer Relations Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
The Trusted Agent 2026 results for Dexters Hendon Estate Agents, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Tell us what you need and we'll put you in touch. Dexters Hendon Estate Agents hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Barnet.
Yes. Dexters Hendon Estate Agents won Trusted Agent in The Trusted Agent 2026 awards.
