Dexters Hendon Estate Agents Barnet reviews

★★★★★ 1/5

Trustpilot

Terrible experience

The house was handed over to us in disastrous conditions regarding dirt, garbage left by the previous tenants that was never taken away, humidity on the walls, and a bad smell. After several emails completely ignored by the agency, we had to spend our own money to restore the premises to a livable condition (additional professional cleaning and purchase of a dehumidifier).During the rental period, we suffered a water leak that flooded the house. Dexter left us in these conditions for almost a month because, according to them, it was not their responsibility. When we left the house 2 months before the end of the contract out of desperation, the agency, at the end of the rental period, asked to withhold a huge amount from the deposit, accusing us of leaving the house dirty and damaged. Despite the physical and moral damages we suffered, we still cleaned the house before leaving. In conclusion, I highly recommend staying away from such people who, in addition to being unprofessional, unavailable when it comes to their responsibilities, and greedy, only care about the customer when they have to sell, abandoning them immediately after to face problems alone and only making themselves heard to collect payments.

Domizia · 27 August 2024

★★★★★ 5/5

Trustpilot

Shayan Waziri made my experince a 5*…

Shayan Waziri made my experince a 5* experience, he has helped me with my inquiries and he is extremely professional and helpful. Shayan is a big credit to the company and because of this experience, I am very satisfied with the service and will continue working with Dexters as a tenant.

Mr · 19 July 2023

★★★★★ 5/5

Google

I've had the absolute most pleasure and an amazing experience working with Georgia. She is incredibly friendly, dedicated, and always keeps me in the loop with updates and answers any and all of my questions promptly. Her attention to detail and commitment to ensuring everything goes smoothly has made the entire process stress-free. I highly recommend her to anyone looking for a reliable estate agent. Give the girl a promotion please, she is by far the best agent I have ever worked with.

Aimee · 25 August 2024

★★★★★ 5/5

Trustpilot

Selling and buying

They kept us up to date with everything on hand to help with any problems.Alistair and Kate made our move go very smoothly and hassle free,Yes we would recommend them to any.

Robert · 24 August 2024

★★★★★ 5/5

Google

Georgia was extremely helpful and gracious, They sure do how to follow-up on a deal I'll give you that, as well as Benjamin, the agency is beautifully unified

COLLINS · 26 October 2024

★★★★★ 1/5

Trustpilot

My experience with Dexters was really…

My experience with Dexters was really BAD!First they lied about the property in the ads, mentioned there are free parking, no service charge and only when we received the property report by waiting for 5 month then realised its not the case. On top of that, we were suggested to take incentive from seller offline in order to close the purchase sooner and at the end of the day, we didn't receive the agreed cheque even though it was written in email by seller. After the completion date, agent just said it's betwen you and seller, they cannot do anything and unwilling to provide contact information with us. Agent suppose to protect buyer's right but it apparently was not our case. Be careful with who you are dealing with. My experience was with Dexters Dartmouth Park Estate Agents.

JJ · 23 August 2024

★★★★★ 1/5

Trustpilot

Incompetence writ large

We were recommended to use an agent that had been taken over by Dexter's. Since engaging Dexter's Finchely to let our property we have had numerous issues namely; 35% of monthly payments have been incorrect, over charges on agreed management fees and unauthorized letting board.On every occasion it has taken us to highlight the errors before they were rectified despite repeated (hollow) assurances that the Company highly values it's relationships. Avoid these cowboys at all costs.

Tony · 25 October 2024

★★★★★ 5/5

Trustpilot

Thank you, Mark Dixon

Special thanks to Mark Dixon from Dexter Blackheath who recently secured tenants for my flat within about 10 days time. He knows what we want and solved problem during the whole course and delivered to our satisfaction. Hope your property management team can manage the contracts to the same professional level.

Julia · 11 July 2023

★★★★★ 5/5

Trustpilot

5/5 Service

In my opinion, i am surprised on how amazing coming to dexters truly was. The staff are top notch. Khadija and her team, city and east team 3 are recommended by me massively. The work they put in to solve my problems are of high status.

Musa · 15 November 2023

★★★★★ 5/5

Google

I would like to say a big thank you to Dominic for his professionalism and friendly manner, as a first time renter he has helped me and my partner find the perfect fit, if you pop down to Dexter’s I would highly recommend Dominic.

Shaquoi · 29 December 2023

★★★★★ 5/5

Trustpilot

Full manged letting service

We have used Dexters for many years for a fully managed letting service and have never had any problems with there service

Mr · 15 May 2026

★★★★★ 5/5

Google

Thanks to Blair and the rest of the team, who handled our sale very professionally. It wasn't the easiest, especially dealing with the lawyers, but Blair communicated well and got us through in the end.

Mike · 26 June 2024

★★★★★ 5/5

Trustpilot

Exceptional client focus

We have terrific experience from the Prime Team at the Chelsea office - Lee and Steven were among the most professional agents I have worked with in 25 years. I could not rate their attentions to detail and their commitment to client satisfaction more highly.

Gitte · 4 December 2023

★★★★★ 5/5

Trustpilot

Responsive experience for renters

Dominic has been very responsive in managing my experience in a new flat. Very proactive in communicating with the landlord and getting issues resolved as quickly as possible. Thanks very much!

JF · 2 September 2024

★★★★★ 5/5

Trustpilot

The whole team in Dexter is super…

The whole team in Dexter is super helpful and always very attentive to our needs. Daragh, in a particular moment of challenge, was very thoughtful and thorough. Thank you so much for taking care of us!

Carlotta · 5 June 2024

★★★★★ 5/5

Trustpilot

George Calderara manager of the Hendon…

George Calderara manager of the Hendon agency and Daniel Grossman were supper efficient in makin the sale process progress so quickly. Our offer was made on the 6th November and we exchanged on the 19th December. Thank you to the team. We are delighted

Joe · 21 December 2023

★★★★★ 5/5

Trustpilot

Joe has been very friendly and has…

Joe has been very friendly and has great knowledge of the rental sector in our area. He is approachable and very positive, efficient and effective. He communicates well and keeps us informed at all stages . We could thoroughly recommend Joe for all rental needs.

Laura · 28 November 2023

★★★★★ 5/5

Trustpilot

Dexters North Property Management Team…

Dexters North Property Management Team are great and have sorted out any issues for me within a reasonable amount of time of me moving in.Petros Giorganios has been extremely helpful and polite and I would definitely recommend him to anyone that wish to uses Dexters Property Management.

Rekha · 11 October 2023

★★★★★ 5/5

Trustpilot

Zen in Battersea

I would like to commend Zen Sinclair at the Battersea office for the excellent service she provided to us in securing an apartment in Theatre street. She was efficient, quick to respond and very attentive and her assistance since we moved in has been huge. Thanks Zen!

Rosie2009 · 11 October 2023

★★★★★ 5/5

Trustpilot

Alistair Maclean was superb

Alistair Maclean was superb - he ensured we were fully informed throughout the house purchase process and kept us up to date with every piece of information during a complex scenario and answered all queries promptly - Kudos to him and our thanks ! Simon

Simon · 27 November 2023

★★★★★ 5/5

Trustpilot

Great experience with Dexters Islington

Great experience with Dexters Islington, very prompt answers, helpful to find solution / professional to fix issues with the flat, and most importantly, no bad surprises during the tenancy journey. A special thank you to Jude and Jamie from the renting team, and to Karen from the selling one, her advices have always been very precious, she knows the area very well.

Walid · 20 May 2022

★★★★★ 5/5

Google

Just spoke to George reference a property. His insights were very useful indeed. He exceeded my expectations and was a consummate professional. Highly recommended.

Khush · 12 December 2024

★★★★★ 5/5

Trustpilot

Jessica is simply the best

I recently had the renewal of contract with the help of Jessica Carson at Dexters.Jessica was very efficient and professional in negotiating with the landlord. The deal was closed in one day with a satisfactory outcome. I am very happy with Dexters and Jessica is just brilliant. Thank you for all.

A · 16 June 2023

★★★★★ 5/5

Google

I’ve been blessed to have had Isabelle from Dexters look after me through my 1st time purchase. She held my hand from start to finish, I wasn’t experienced in buying a home. Not only did she put my mind at ease throughout this stressful period, she also went above and beyond. Her communication style is on point. She is extremely empathetic and helpful. I’m really lucky to have found her as my sales agent. Highly recommend :)

Pria · 24 September 2024