Every review we hold for the Barnet office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotGreat communication
Communication was great. Lisa was very helpful throughout the whole process and answered any questions we had.
Matt · 27 September 2023
Agent replied · 25 October 2024
Hi Matt, thank you for the five star review. Great to see Lisa was on hand to help you throughout your experience with Andrews, we really appreciate your feedback. Thanks, Rhys
★★★★★ 5/5
TrustpilotWe have been dealing with Louise…
We have been dealing with Louise Gonella from Andrews Letting Agents, always a pleasure to deal with Louise as she is aways on point with the works that are need for her client's, communication is great.would highly recommend dealing with Louise in the future.
Andy · 31 October 2024
Agent replied · 23 December 2024
Thank you, Andy! We're happy to hear about your positive experience with Louise. Your recommendation means a lot to us. Best wishes, Jake
★★★★★ 5/5
TrustpilotExcellent service and communication
I spoke to Drew (Andrew Palmer) and was really impressed by his professional and courteous manner. He was able to give some really helpful advice and I felt I could trust his expertise with my property. Andrew even followed-up with further contact, as promised and I appreciate the attention to detail, during the discussion.
Kay · 28 April 2023
★★★★★ 5/5
TrustpilotNabeeha
Hi. I'm Nabeeha. My experience so far with Andrews has been great. The team is lovely to speak with and they are always available ti clarify all sorts of doubts and work effeciently . I came here to rent and they have guided me well and have found my just the right flat as I have wanted. HIGHLY RECOMMENDED!
Nabeeha · 31 January 2024
Agent replied · 25 October 2024
Hi Nabeeha, thank you for taking the time to write us a five star review. Amazing to hear you have had a great experience with us so far and the team have been able to assist you. Thank you for the recommendation too and all the best in your new flat, Laura.
★★★★★ 5/5
TrustpilotI was most impressed with the service…
I was most impressed with the service Andrews provided, through all the challenges we faced they remained professional at all times ensuring I was kept up to date with the information as the sale progressed.I am very grateful for their perseverance and for the end result.
Mrs · 23 September 2024
Agent replied · 25 October 2024
Thank you for your kind words! We're thrilled to hear you had a positive experience with us. Your satisfaction is our priority, and we're glad we could assist you through the process.
★★★★★ 5/5
GoogleI had a fantastic experience with the Andrews Estate Barnet. The staffs were very responsive and helped me to find a perfect property. Ms.Lorna helped throughout the entire process. They were very friendly and I highly recommend them to anyone looking for top-notch real estate services.
Sam · 22 September 2024
Agent replied · 22 October 2024
Hi, Sam. Thanks so much for your feedback and recommendation. We're happy to have helped your find the perfect property.
★★★★★ 5/5
GoogleTenancy renewal time again. the whole process was handled smoothly within less than a week by Monika and Tara, liaising between the tenants and me and all the paper work being completed through Andrews efficient online documentation system.
Brooks · 15 January 2025
Agent replied · 22 January 2025
Thank you Brooks, for your wonderful review! We're thrilled to hear that Monika and Tara made your tenancy renewal process smooth and efficient. We appreciate your feedback and look forward to serving you again at Andrews. Best wishes, Jake
★★★★★ 5/5
TrustpilotFantastic estate agents, friendly staff
Fantastic from start to finish. Not only was Connor fantastic during his viewings and his knowledge was great, the whole team was equally as great when we enquired about properties. It sounds like the whole team work together to make the end consumer happy and it was honestly a great experienceThank you so much
Consumer · 1 May 2024
Agent replied · 25 October 2024
Hi there, thank you for your five star review to Connor. Brilliant to see Connor provided you with his excellent knowledge and the team were able to make it a great experience for yourself! Thanks again and all the best, Laura.
★★★★★ 5/5
TrustpilotOne of the trustworthy company where…
One of the trustworthy company where they had supported for the house viewing for multiple attempts within quicker duration with fast and prompt response . Especially zyad is quite supporting in following up closely and support the customer needs..thank you for that
Mohammed · 14 November 2024
Agent replied · 23 December 2024
Thank you, Mohammed! We're so pleased to hear about your positive experience with our team, especially Zyad. Your kind words and trust mean a lot to us. Best wishes, Jake
★★★★★ 5/5
TrustpilotGreat Professional Service
It was such a pleasure working with Mr.Isaac Biggerstaff from Andrews Property Group. Thanks to his professional and friendly service. Always keeps us informed about the latest and helps us to see through to the end. Thanks again to Isaac and his team for their service in this matter.
Nanda · 21 August 2023
★★★★★ 5/5
GoogleThai Henry is very professional and helpful and was amazing to deal with!
Raj · 27 November 2023
Agent replied · 22 October 2024
Hi Raj, thank you for taking the time to write Tai such a nice review. Fantastic to hear Tai has been so helpful and I am sure Tai will love to hear this! All the best for the future and thanks again, Laura.
★★★★★ 5/5
TrustpilotLouise Gonella
Louise Gonella , the property manager was so helpful and organised an engineer to fix my hot water and heating as a matter of urgency and it was fixed the next morning . I’m so grateful to her for getting on to it so quickly .
Melanie · 10 September 2024
Agent replied · 25 October 2024
Thank you, Melanie! We're thrilled to hear Louise was able to assist you promptly. Your satisfaction is our priority!
★★★★★ 5/5
TrustpilotFriendly and efficient service
A big thank you to all the staff at the Bear Flat Branch, in particular Emma Mussert. From the start we received friendly and enthusiastic advice, our enquiries were always dealt with promptly, in a friendly manner and we received regular feedback during which turned out to be a long and protracted sale.
John · 21 April 2023
★★★★★ 5/5
TrustpilotGreat estate agent!
Elliot, the estate agent that has helped us secure an offer on a house has been great. He’s friendly and approachable and is easily reachable. He is also very quick to respond to enquiries and appears to do what he can to update you on news. Would definitely recommend him to others trying to buy a house!
Beth · 12 February 2024
Agent replied · 25 October 2024
Hi Beth, we certainly know that Elliot will love seeing your feedback and it's brilliant for us to see all his hard work and efforts recognised. Thanks for spreading the word about the fantastic work he does. Thanks again, Rhys
★★★★★ 5/5
TrustpilotSearching for a flat
I am searching for renting a flat and came across this estate agency. I contacted them by email about a flat and the day after I received a call from them. The estate agent, Kiana, was very nice and helpful answering to my enquiries. Easy to talk and friendly.
Africa · 10 July 2024
Agent replied · 25 October 2024
Thank you for taking the time to share your experience and leave a review. Fantastic to see that Kiana was such a source of help throughout your dealings with us. Thanks again, Rhys
★★★★★ 5/5
TrustpilotQuick and reliable service guaranteed
Shannon has been incredible, from the moment we said we wanted to put our property on the rental market she actioned the request quickly, provided relevant documentation swiftly and kept us informed at every opportunity. The house had new tenants in within a couple of weeks. Thank you for all your help.
Lauren · 29 April 2023
★★★★★ 5/5
TrustpilotVery good customer service
Andrews emailed a property that matched our criteria and I met with Shamiya today at the property for a viewing, she was very professional and friendly and was able to answer all our questions and explained the next steps.Communication has been good throughout and I would highly recommend Andrews.
Diane · 2 July 2024
Agent replied · 25 October 2024
Hi Diane, thank you for taking the time to leave us a review. Amazing to see Shamiya matched you with a suitable property and then booked you in for a viewing too, we know it's a competitive market so it's great to see Andrews Downend are on your side! Thanks, Rhys
★★★★★ 4/5
TrustpilotOverall good to deal with
Overall good. Communications is sometimes hit and miss
Alex · 13 February 2024
Agent replied · 25 October 2024
Hi Alex, thank you for the four star review. If there was anything else we could have done to make your experience five star, please let me know. RMessengern@AndrewsOnline.co.uk, thanks, Rhys
★★★★★ 5/5
TrustpilotOutstanding service
First estate agent I contacted. Polite, efficient and made understanding all the legality simple and straightforward. Contact via, SMS, email and phone easy, always prompt and what made it more easy, I got tenants within weeks - no wait. Staff very professional and knew exactly what their client wanted. Fantastic service - Thank you to all but especially Nathan.
Rahman · 3 August 2022
★★★★★ 5/5
TrustpilotJas was really nice on the viewing and…
Jas was really nice on the viewing and helpful explaining everything!
Rhys · 7 December 2023
Agent replied · 25 October 2024
Hi Rhys, thank you so much for taking the time to leave us a five star review. Great to see you had such a positive experience with Jas on your viewings.
★★★★★ 5/5
TrustpilotIt was seamless
It was seamless, Nicole was really helpful in providing accurate information quickly.
Damilola · 13 November 2023
Agent replied · 25 October 2024
Hi Damilola, fantastic to hear it was a seamless process for yourself! Thank you for taking the time to share your experience and all the best, Laura.
★★★★★ 5/5
TrustpilotPositive experience of Andrews as a landlord
I've been working with Andrews, and specifically Michelle Smethurst for close to 20 years. It's been a fantastic experience! During that time she's partnered in finding long term tenants, helped managed repairs, dealing with the council and the ongoing relationship with tenants. She's my trusted partner!
Robin · 12 August 2024
Agent replied · 25 October 2024
Thank you, Robin! We're thrilled to hear about your positive experience with Michelle over the years. Your trust and satisfaction mean a lot to us.
★★★★★ 5/5
TrustpilotNancy has been extremely helpful in our…
Nancy has been extremely helpful in our viewings. The way she provided all details really helps us as Tenant. I am placing the offer for the property today itself as pleasantly happy on overall experience.Thank you Nancy and Andrews Team for accommodating our requirement of viewing as well. Regards Swati Singh
Swati · 27 April 2023
★★★★★ 5/5
TrustpilotLisa and Robbie were great
Ruth · 2 April 2024
Agent replied · 25 October 2024
Hi Ruth, thank you for the five star review. Brilliant to see that Robbie & Lisa from Andrews Southville have been able to provide an excellent service to you. Thank you, Rhys
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