Every review we hold for the Barnet office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotI have rented a property through Andrews in Putney
I have rented a property through Andrews in Putney for at least a decade and have always found their service to be prompt and efficient. I have particularly high regard for Michelle Smethurst who has always helped me with any issues and treated me with respect. I would highly recommend them.
Guy · 9 May 2024
Agent replied · 25 October 2024
Hi Guy, thank you for taking the time to write a lovely five star review. Fantastic to see your have rented with us for at least a decade now and it is fantastic to hear the team have been there to assist you every step of the way.Thanks again and all the best, Laura.
★★★★★ 5/5
TrustpilotMove On Removals and Storage
From a business-to-business perspective I can't recommend Andrews in Westbury on trim highly enough.Fantastic communication, great personal service, Claire stayed in touch with us throughout the whole moving process and gave us all of the right information at the right time. A true asset to the business, we are now looking forward to working together more in the future.
Rik · 21 November 2023
Agent replied · 25 October 2024
Hi Rik, thank you for taking the time to write a five star review. Great to hear you had fantastic service from our Westbury On Trym branch and received excellent communication from Claire. Fantastic to hear your looking forward to working together in the future! Thank you again and all the best, Laura.
★★★★★ 1/5
TrustpilotFormer employee have asked for a copy…
Former employee have asked for a copy of my P45 for weeks and nothing happens. They are useless from head office to the branches themselves. I am glad I have recorded their calls and promises! I didn’t even want to give a star but I had no choice. Instead of replying to my message please just get a copy of my p45, but it can’t be that hard surely for such a successful agent like yourselves??
Ja · 12 May 2022
Agent replied · 25 October 2024
Thank you for your feedback. We just completed a systems upgrade that affected our ability to process requests for copy documents whilst we continued to issue originals, however we are now clearing any outstanding requests and this will be resolved for you shortly.
★★★★★ 5/5
TrustpilotGreat Enquiry Experience
My experience regarding an enquiry into letting our a property was improved by Karen in the Wallingfon office. She took her time to listen to my queries and answered in great detail, with a lot of patience. Overall she was lovely to speak to and has helped positively aid my decisions moving forward.
Customer · 26 March 2024
Agent replied · 25 October 2024
Thank you for the five star review. We know Karen will really appreciate seeing your fantastic feedback. Thank you for sharing your experience with us, Rhys.
★★★★★ 5/5
GoogleHave been with Andrews for a number of years now. All the team have always been helpful especially Tara, who has been overseeing my property from the start and always provided excellent advice and management.PositiveResponsiveness, Quality, Professionalism
H · 26 March 2024
★★★★★ 4/5
TrustpilotOur experience with Andrews has been…very positive
Our experience with Andrews has been very positive. Complicated by Covid, we had a difficult end-of-tenancy when we needed to regain our property for our own use. The staff at Andrews, particularly Mike, were extremely helpful in finding us alternative accommodation at very short notice and have been available and supportive throughout. We would not hesitate to use them again.
James · 3 May 2022
★★★★★ 5/5
TrustpilotJas was brilliant
Jas was brilliant, did a great job and very welcoming!
JJ · 7 December 2023
Agent replied · 25 October 2024
Thank you for the positive review, great to see you had a five star experience with us!
★★★★★ 5/5
TrustpilotAs a contractor I have been dealing…
As a contractor I have been dealing with Sarah at Andrews for a number of years now. She is a pleasure to work with when responding to and managing maintenance works orders. She is always professional and quick to reply to any queries and has a great sense of humor with it :)
Victoria · 21 March 2024
Agent replied · 25 October 2024
Hi Victoria, thanks for the review. Fantastic to see you've built such a strong relationship with Sarah over the years and are collectively able to assist our tenants and landlords alike in a prompt manner. Thanks again, Rhys
★★★★★ 5/5
TrustpilotPURCHASE
Have exchanged contracts on a residential purchase. The services from Graeme and Issac has been first class. I can not thank them enough for thier professionalism, efficiency and excellent client care they have provided. They made the purchase seem less daunting than i was expecting and looking forward to dealing with them moving forward on differant transactions. Highly recommended.
Premal · 1 June 2022
★★★★★ 5/5
TrustpilotExcellent service
I had a real good experience with Andrews property group in Barnet. I was new to the country, so not much familiar with the procedures in renting a home, but they supported me through it really well. Special mention to Bozhidar and Tara for their support all the time.Thank you so much.
Sony · 27 February 2023
★★★★★ 4/5
TrustpilotNancy is a friendly and energetic…
Nancy is a friendly and energetic estate agent.
Samiran · 11 January 2024
Agent replied · 25 October 2024
Thank you for your review Samiran. I am glad that you had a good experience with our negotiator Nancy. Would love to know if there is anything more we can do for you as a customer.Kind regardsCarl HowardGroup Chief ExecutiveAndrews & Partners
★★★★★ 5/5
TrustpilotI have to say that Michelle…
I have to say that Michelle Smethurstis great . She is the most professional and friendly person and ready for help when ne need about the flat we rented from Andrews. We loved her service. Her responses and suggestions were always very timely and helpful. So grateful.
Shenay · 2 July 2024
Agent replied · 25 October 2024
Hi Shenay. Brilliant to see that Michelle has been so helpful to you. Thanks again, Rhys
★★★★★ 5/5
TrustpilotFantastic company
We have been receiving service from Southfield Andrews for a long time. I think we've been together for 4 years. Whenever we have problems with the flat, Michelle Smethurst takes care of us immediately. We thank you very much for everything. Michelle, you are perfect for Andrews.
Ugur · 2 July 2024
Agent replied · 25 October 2024
Thank you so much for taking the time to leave us a review. It's great to see that Michelle and the team have been able to provide a brilliant service to you. We know she will really appreciate seeing your kind feedback. Thanks, Rhys
★★★★★ 5/5
TrustpilotProfessional and helpful
Kamilija and Kish are two great people to have on your side when selling your property. They are professional, empathetic, helpful, knowledgeable and super conscientious, and will give you good advice and support the whole way through. The service they give is personal and attentive. You couldn't ask for better advisers. Thank you!
Ruth · 8 March 2024
Agent replied · 25 October 2024
Hi Ruth, thank you for the review. Amazing to see that Kish & Kamilija have been on hand to help you with each step of your sale, fantastic to see them sharing their wealth of knowledge with you along the way. Thanks again, we know they will really appreciated reading your feedback, Rhys.
★★★★★ 5/5
TrustpilotHouse sale review
Lisa Bird Parsons and the team at Andrews have been brilliant in the sale of our house. They've given us sensible, effective advice and as a result we have been very pleased with the process. We are very pleased to have decided to go with Lisa and her team.
Rachael · 24 April 2023
★★★★★ 5/5
TrustpilotA day worth talking about #andrews property
It was a wonderful experience with the Letting Team as they are really competent and professional. And must acknowledge Shamiya who was incharge of the viewing i went for today. She was well coordinated and also a good communicator. Indeed Andrews made my day.
Sarah · 5 August 2024
Agent replied · 25 October 2024
Thank you, Sarah! We're thrilled to hear about your positive experience with our Letting Team and Shamiya. Your kind words mean a lot to us. We're glad we could make your day!
★★★★★ 5/5
GoogleAs a solicitor I would happily recommend Tai from Andrews estate agents for anybody interested in selling or purchasing their property. He has been very proactive and helpful which helped us achieve a nice smooth transaction. Definitely an asset to the team!
Afshan · 23 October 2023
★★★★★ 5/5
TrustpilotWonderful property viewing
Shamiya gave a welcoming and charismatic tour of the property. She was very helpful with any questions I had and answered many before I could ask them, showing how well she knows the properties she is showing and what tenants are looking for.
Jodie · 15 August 2024
Agent replied · 25 October 2024
Thank you, Jodie. It's great to hear Shamiya provided such a welcoming and informative property viewing. Your feedback is much appreciated.
★★★★★ 5/5
TrustpilotExcellent costumer approach
Thank you Mukul for being so patient and explaining everything to me, breaking everything down and making it clear and understandable. Buying a house is a very complex and scary process but it's wonderful to find people who can make it a bit easier along the way.
Maria · 6 June 2023
★★★★★ 4/5
TrustpilotGreat viewing with Harpindar at…
Great viewing with Harpindar at Andrew’s Bristol , very kind and professional
Esra · 15 September 2025
Agent replied · 22 September 2025
Hi Esra, thank you for your kind words and feedback! We're thrilled to hear about your positive experience with Harpindar at our Bristol location. Your satisfaction is important to us, and we look forward to serving you again. Best wishes , Lisa
★★★★★ 5/5
TrustpilotAndrews are always professional
Andrews are always professional, and act fairly on behalf of both the tenant and landlord. They have managed my properties for years and I would highly recommend them. Rebekah, my property manager and the team are always on hand to offer support and advice and act quickly on any issues raised by tenants.
Janey · 2 February 2024
Agent replied · 25 October 2024
Hi Janey, thank you for the five star review and sharing your experience with Andrews. Brilliant to see that you've trusted us with your properties for years and that you've received such brilliant service, we know Rebekah plus the team will really appreciate seeing your feedback. Thanks, Rhys
★★★★★ 4/5
TrustpilotGreat viewing with Nancy Henley
I was met by Nancy Henley to be shown around the property. The viewing was on time and I was able to receive all the information I needed. Nancy was able to answer all the questions. The agency was quick with their responses and booking the viewing slot.
Hanna · 28 April 2023
★★★★★ 5/5
TrustpilotFantastic service
Andrews have been fantastic - from arranging two very busy open days to securing me the best offer and helping me to arrange my mortgage. The sale went through very smoothly. The communication was excellent and they managed the chain very well. The team are very friendly and professional.
Natalie · 22 April 2024
Agent replied · 25 October 2024
Hi Natalie, we appreciate you taking the time to leave us a five star review. Amazing to see that we were able to help you with your sale and your mortgage too. Glad to see all went well and we know the team really appreciate your positive feedback, many thanks, Rhys.
★★★★★ 5/5
TrustpilotShanon was very friendly.
Shanon was lovely and friendly.
Joanne · 30 January 2024
Agent replied · 25 October 2024
Hi Joanne, thank you for the review. Great to see you had such a nice experience with Shannon. Thanks, Rhys
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
