Trusted Agent profile · Barnet
★★★★★
2,370 reviews across 2 platforms
69 High Street, Barnet, EN5 5UR
Part of Andrews, see every office.
Andrews's office in Barnet, at 69 High Street, is rated 4.7 out of 5 across 2,370 reviews on two platforms, including 234 Google reviews rated 4.6.
Every review we hold for the Barnet office, from every platform, shown as written. First names only.
5/5
Trustpilot5 stars for Antony Perez
Antony looked after us every step of the way..from start to completion..He was awesome (and so was Mark Hambridge from I am sold)Many thanks to you both
Hi Gill, thank you so much for the review. Fantastic to see that Charlotte was so helpful to you when out viewing properties. Thanks again, Rhys
5/5
TrustpilotThe service always top Molly and Freya…
The service always top Molly and Freya both of them nice every time I come to the agency they help me a lot for everything ⭐️⭐️⭐️⭐️⭐️
Hi Abdou, thank you for the five star review. Fantastic to see that Molly & Freya have been so helpful every time you need assistance.Thanks, Rhys
5/5
TrustpilotTara and her team is great..reasonable…
Tara and her team is great..reasonable charges. Using Andrews letting service for over a decade.
1/5
TrustpilotAbsolutely would not recommend to rent…
Absolutely would not recommend to rent from Andrews - The Abingdon branch was completely unprofessional the whole way through. From start to finish it was impossible to communicate with them and on the first day of moving into the property it was filthy and things had not been organised ahead of time. They were so unprofessional to the point Dawn picked up the phone to us thinking it was our landlord and began speaking about us in a disrespectful way. Would not recommend at all and glad to no longer be renting through them
5/5
TrustpilotMatt Wood
Matt Wood, was really professional and was more than happy to answer any questions i had. thank you !
Hi Amy, thanks for the five star review. Brilliant to see that Matt was able to help you with all your property needs! Thanks, Rhys
5/5
TrustpilotMortgage advisor - first time buyers
Russell (Bristol branch) has been our mortgage advisor as first time buyers. We have been exceptionally pleased with the service he has provided. Always on hand, happy to answer any and all questions we have had throughout the whole process. I have had complete trust that Russ has prioritised our best interests. We couldn’t have asked for a better service.
5/5
TrustpilotHelpful
Janine provided a very good service especially by helping us out when we didn’t quite understand everything. Don’t get old!
Hi there, thank you for taking the time to write us a five star review. Fantastic to hear Janine was able to help you out and provide good service. Thank you for sharing and all the best, Laura.
5/5
TrustpilotIsaac Biggerstaff - estate agent
Isaac was very professional when showing us around the property, maintaining a friendly and informative manner throughout. He was very knowledgeable about the property.
5/5
TrustpilotAgent shamiya was on time
Agent shamiya was on time. And her communication skills were perfect.
Thanks for the brilliant review! Great to see Shamiya was able to help you with everything you needed.
5/5
TrustpilotAgent shamiya was on time
Agent shamiya was on time. And her communication skills were perfect.
Thanks for the brilliant review! Great to see Shamiya was able to help you with everything you needed.
5/5
TrustpilotRichard hi is very good person very…
Richard hi is very good person very helpfull and frendly thanks for everything. Eryk
Thank you for the positive review, we know Richard will really appreciate seeing your feedback. Thanks again, Rhys
1/5
TrustpilotRenting a home - AWFUL
If i could give 0 stars i would.The absolute worst experience i have had. renting a property and given no good reason why we had to leave after a year with the home not being fit to live for many months (they have their own property management team) having moved out 2 months ago they still have not given us back our deposit for reasons so ridiculous i cant imagine who could sit and think of them. Would absolutely not recommend and causing so much grief getting responding emails only every 7-10 days if we are lucky. We continue to not receive our money back after being promised its return and all required banking information given to them.over 2 months delaying our deposit returned is in breach of the contract we and them signed.overall - Disgusted
5/5
TrustpilotCustomer friendly staff
Customer friendly staff, spoke with Richard, he was super helpful and nice
Hi Jennifer, we really appreciate you taking the time to leave us a review. Thanks you for sharing your experience, we know Richard will be so pleased to see your feedback. Thanks, Rhys
1/5
Trustpilotif i could give zero stars i would
if i could give zero stars i would. trying to sell a house no contact for over 5 weeks - then no explanation as to why, suddenly 3 viewings but no feed back. had numerous calls about buying their conveyancing tho even after i had terminated the contract. so they dont communicate with each other.dont waste your time, they never pick up the phone, return messages or speak to thier clients, walk awaywish i'd read these reviews before signing up with them
5/5
TrustpilotKind and welcoming staffs
The staffs are kind, professional and and very helpful. Always there to provide answers to all questions and proffer practicable advise to client challenges.
Hi Ruth, we really appreciate you leaving us a five star review, it's certainly a great way to start our day! Thank you, Rhys.
5/5
TrustpilotDan was fantastic
Dan was fantastic! He really used his initiative during the sale to make sure we got the best price, he is wise beyond his years!
5/5
TrustpilotAlways a Quick response from Louise and…
Always a Quick response from Louise and very friendly with my situation. Definitely happy with my experience.
Thank you for the five star review. Fantastic to see that Louise has been able to help you with everything so far and that you've had a brilliant experience. Thanks again, Rhys
5/5
TrustpilotViewing experience for a studio
Arranged a viewing promptly without any fuss. Listened to my requirements. Excellent service.
Hi Sue, thank you for the five star review. Brilliant the team in Reigate have been on hand to provide you with an excellent service. Thanks, Lisa
5/5
TrustpilotExcellent service
There could not be a bad word to be said about the service that Mukul provided my family and I. Despite the ups and downs of the process of moving house, Mukul remained informative and knowledgeable, in constant contact with updates, proactive in seeking different solutions and was a source of reassurance throughout the long process. We could not say enough thanks for his help and highly recommend him.
5/5
GoogleLorna & Tara have been most helpful in processing my letting at Oakleigh Court. Practical & prompt.
Hi John, thank you for the five star review. Brilliant to see that Lorna, Tara and the team in Barnet delivered such a good service to you. Thanks for sharing your experience, Rhys.
1/5
TrustpilotIf I could give 0 stars I would
If I could give 0 stars I would. The process of letting with them has been disappointing, no communication, no answering of emails, and having to revise the contract multiple times as they keep making mistakes (e.g. firstly the wrong rent amount, and then the rent amount on paper copy was different from online version!). Also no communication with their landlords, as we heard different information every time we spoke to an agent and the landlord. The process of letting has taken over a month, to the point where contracts haven't been signed a week before moving in, whereas with other agencies it was sorted within a week.
5/5
TrustpilotHi i was treated with kindness and…
Hi i was treated with kindness and respect and very good listening peoples
Hi Nicolae, thank you for the kind review. Brilliant to see the team treated you as we'd expect, with kindness and respect. Thanks, Rhys
5/5
TrustpilotThank you Lisa Bird-Parsons for all of…
Thank you Lisa Bird-Parsons for all of your help and kindness throughout the process!
5/5
TrustpilotGregs had been amazing and very…
Gregs had been amazing and very supportiveGloucester branch
Hi Rishav, great to see Sarah has always been on hand to help when required. Thank you for the five star review, Rhys.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Andrews Letting and Management hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Barnet.
