Every review we hold for the Barnet office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotIt was a nice experience with Isabelle
It was a nice experience with Isabelle. Today's viewing was great.Thankyou
Linta · 22 October 2024
Agent replied · 28 October 2024
Thank you, Linta! We're thrilled to hear you had a great experience with Isabelle and enjoyed the viewing. Your feedback is much appreciated! Best wishes , Lisa
★★★★★ 5/5
TrustpilotGreg was really helpful and helped me…
Greg was really helpful and helped me complete my registration I couldn’t have done it without his help
Andrew · 4 July 2023
★★★★★ 5/5
Trustpilot100% professional
At each step in the whole viewing process, Connor came through with his commitment to excellence. We’re pleased with the service we received.
Alan · 18 March 2024
Agent replied · 12 June 2024
Hi Alan , thank you for taking the time to write us a five star review. Glad to see that Connor has delivered you great service throughout your viewing process. Thanks, Lisa
★★★★★ 5/5
Trustpilotgreat service from andrews when…
great service from andrews when purchasing a property would definitely recommend! many thanks again, gemma
Gemma · 12 August 2024
Agent replied · 24 August 2024
Thank you, Gemma! We’re thrilled to hear you had a great experience with us. Your recommendation means a lot. Best wishes in your new home!
★★★★★ 4/5
TrustpilotWell done...
Shannon organized the house viewing efficiently. So far, everything has been handled promptly and professionally. I am looking forward to giving it five stars.
Omotayo · 24 February 2024
Agent replied · 12 June 2024
Hi Omotayo, thank you for the review. Fantastic to see that you've had a brilliant experience so far, hopefully we can earn the full five stars from you soon! Thanks again, Rhys
★★★★★ 5/5
TrustpilotThe processing was quick and easy
The processing was quick and easy. The staff were very helpful and informative ( especially Jasmine).
Vineetha · 18 August 2023
★★★★★ 5/5
TrustpilotGood, professional service.
Professional service, good communications and helpful staff.
David · 13 December 2024
Agent replied · 23 December 2024
Thank you, David, for your kind words! We're thrilled to hear you appreciated our professional service and helpful staff. We look forward to serving you again soon! Best wishes, Jake
★★★★★ 5/5
TrustpilotFreya Alford was very helpful with…
Freya Alford was very helpful with showing us around the property and had all the answers to our questions :)
Arianne · 19 April 2023
★★★★★ 5/5
TrustpilotFirst time buyer
I contacted Andrew’s as I was Interested in a property they had for sale. Spoke with Nancy and arranged a viewing. Fell in love with the property so ended up putting an offer forward. Being a first time buyer can be quite nerve racking but with the service I received from Nancy this was made a lot easier and put me at ease. Great, friendly customer service which made me feel comfortable and confident with the purchase.
Jessica · 28 April 2022
★★★★★ 5/5
TrustpilotExcellent work All things are done like…
Excellent work All things are done like professional and explained every thing very nicely
Ms · 20 August 2024
Agent replied · 24 August 2024
Thank you, Mandeep. We appreciate your feedback.
★★★★★ 5/5
TrustpilotSelling our property and buying at the…
Selling our property and buying at the same time through Andrews we thought would work well. They did well to connect with potential purchasers and worked hard to secure the sale.It was the post sale team who connected all the dots and followed up on all the solicitors enquiries which made a real difference to ensuring it all actually went through.Great team, communication spot on, they really did go to work once we signed up.Thank you
Mark · 9 June 2022
★★★★★ 1/5
TrustpilotUseless company
Useless company - not worth their high fees. Mis-managed our building and terrible communication.
Sofia · 20 August 2024
Agent replied · 24 August 2024
Thank you for your review Sofia . Sorry you felt the need to leave a 1 star review. I understand that you have been in communication directly with the relevant team and they have been working with you to resolve your issues. We take every review seriously and are always looking to how we can improve customer experience.
★★★★★ 5/5
TrustpilotWe have seen an improvement over the…
We have seen an improvement over the past couple of years in customer service and prompt responses.
VD · 27 June 2024
Agent replied · 24 August 2024
Thank you for leaving us a review, it's fantastic to see that our level of service has continued to improve and impress over the years. Thanks again, Rhys
★★★★★ 5/5
TrustpilotNicole was lovely made our viewings a…
Nicole was lovely made our viewings a great experience and answered questions we had. Thanks NicoleKerry
Kerry · 2 August 2023
★★★★★ 5/5
TrustpilotTara Barne branch
We have used Tara from the Barnet branch for a number of years for rental. She has never been anything short of utterly professional and super helpful. Would highly recommend.
Tom · 21 September 2023
Agent replied · 12 June 2024
Hi Tom, thank you for the fantastic feedback for the team in Barnet, specifically for Tara. We know she works incredibly hard to keep all our customers informed and is always aiming to get any issues resolved as quickly as she can, great to see that she's been able to do that for you over the last few years. Thanks, Rhys.
★★★★★ 5/5
TrustpilotThank you soooo much sammi for your…
Thank you soooo much sammi for your wonderful service
W · 3 November 2024
Agent replied · 22 November 2024
Thank you very much for your feedback on the great service Sammi has provided.
★★★★★ 5/5
TrustpilotThey are always ready to help you and…
They are always ready to help you and to give you a solution to your queries and doubts.
Maria · 4 June 2024
Agent replied · 12 June 2024
Hi Maria , Thank you for the five star review. It is great to hear that we have always been ready to help and provide solutions. Thanks , Lisa
★★★★★ 5/5
GoogleHave used Tara as our letting agent for the past 20years, she has always been helpful and looked after us as landlords.
Bally · 19 March 2024
Agent replied · 17 June 2024
Hi Bally, what an amazing review! Thank you for your continued trust in our services over the years, with particular mention to Tara, we know she will really appreciate seeing your feedback. Thanks again, Rhys
★★★★★ 5/5
TrustpilotGood agent and lovely property
The agenr, Sammi, was prompt and informative - really helpful and answered all the questions I had.
RA · 22 June 2024
Agent replied · 24 August 2024
Thank you for taking the time to leave us a review! We know that Sammi will really appreciate seeing your feedback. Thanks, Rhys
★★★★★ 5/5
TrustpilotExcellent work from Sumita & team,Kingsbury
Sumita and team in Kingsbury were excellent. Helpful and knowledgeable at all times. Would definitely recommend them for letting.
B · 27 April 2023
★★★★★ 1/5
TrustpilotBorderline Harassment
I liked at two properties and They harass you with constant phone calls . When I expressed interest in a property they use Pressure sales techniques like ‘should I inform the sellers you’re making an offer’ without me explicitly saying such . I have multiple voicemails from this company . Do not advice to use their services if can be avoided. I’m aware all estate agents will chase buyers but Andrews were particularly pushy more than any agency I’ve come across
Antalya · 12 October 2021
★★★★★ 5/5
TrustpilotThank you Andrews
Andrews dealt well with a difficult sale and Zoey in particular was very helpful. Thank you Zoey.
Alistair · 23 June 2023
★★★★★ 5/5
TrustpilotJunior was helpful and knowledgeable
Junior Zziwa was helpful and knowledgeable about the property we viewed which was the perfect fit for us
Gracie · 23 May 2023
★★★★★ 5/5
TrustpilotVery professional
Very professional, honest and excellent communication from Tanya, Thankyou
Julie · 29 October 2024
Agent replied · 22 November 2024
Thank you, Julie! We're thrilled to hear about your positive experience with Tanya. Your kind words mean a lot to us. Best wishes , Lisa
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