Trusted Agent profile · Barnet
★★★★★
2,371 reviews across 2 platforms
69 High Street, Barnet, EN5 5UR
Part of Andrews, see every office.
Andrews's office in Barnet, at 69 High Street, is rated 4.7 out of 5 across 2,371 reviews on two platforms, including 234 Google reviews rated 4.6.
Every review we hold for the Barnet office, from every platform, shown as written. First names only.
5/5
TrustpilotGreat first experience
We signed up to Andrews with Stephen Edwards who was really efficient and helpful. a week later we were shown around a property by Nancy Henley, she was waiting outside to greet us. She was really helpful and friendly and made sure we knew the next steps to take if we wanted to make an offer. Any questions we had were answered quickly and would recommend these guys
5/5
TrustpilotTop service
Shoneil was exceptionally helpful in facilitating tenancy arrangements, efficient, fast and responsive in coordinating between myself and landlord. Really helpful.
5/5
TrustpilotAndrews provide a fantastic service
Andrews provide a fantastic service, their staff are kind and caring and a cut above other estate agents. The staff have shown great empathy and they really seem to care about their clients and their outcomes. They are by far the best Estate agent I have had the pleasure working with. From start to finish they have been brilliant. Their mortgage team are extremely knowledgeable and are able to explain things clearly and concisely. Its a pleasure to work with them and I will continue to do so moving forwards. I would recommend their service to all my friends and family.
5/5
TrustpilotGood professionals
Issy at downend was prompt, and seemed very down to earth and easy to talk to. Good service
Thank you, Rahim! We're thrilled to hear that Issy provided prompt and friendly service. Your feedback is greatly appreciated!
5/5
TrustpilotMy purchase through Andrews at the cheam branch
My purchase through Andrews at the cheam branch.Steven was always very prompt at replying to my emails and phone calls and chasing different queries.
1/5
TrustpilotAwful Awful Awful
Awful Awful AwfulI am not even a direct client but part of a chain and without doubt every hold up has been Andrews and as soon as their client uses DC Law - well we are in a land of no hope!!! AWFUL
I am sorry for you experience with Andrews.We became aware of challenges with some customers experience and addressed these as quickly as we could with our conveyancing partner.These issues were exacerbated by a peak of demand in conveyancing during 2022, compounded by behaviour changes during and after Covid lockdowns. I am sorry that this impacted upon your chain.Carl HowardGroup Chief Executive
5/5
TrustpilotThe team work good and useful monika is…
The team work good and useful monika is helping us all the time !🥰
Thank you for your kind words! We're thrilled to hear that Monika has been so helpful. Your satisfaction is our priority.
5/5
TrustpilotExcellent knowledge
Nick has helped me with my recent enquiry. I pleasure to speak to and nothing was to much trouble
Thank you for the five star review. Fantastic to see Nick has been so helpful to you. Thanks, Rhys
5/5
TrustpilotShannon was very helpful in showing…
Shannon was very helpful in showing around the property. She was very informative and helpful during the viewing.
1/5
TrustpilotThese guys are incredibly greedy and…
These guys are incredibly greedy and have more than played their part in the ridiculously high rents in Bristol. They have called up friends of mine who let properties through them constantly telling them they should increase the rent that they charge to their tenants. These guys are disgusting and have no souls. A friend of mine who has an 11 year old child has been made homeless because of them. She was paying £1400 per month for a 3 bedroom house but they wanted the rent to meet other rents in the area which have been pushed up to over £2000 per month due to the housing crisis in Bristol..rents which have been pushed up by people like them! Please don't do business with these people
5/5
TrustpilotFantastic service
Fantastic service given by Mikesh and Samir. nothing was too much for them. Any query I had they were always on hand to manage this. Highly recommended.
Hi Karina, thank you for the five star review, we really appreciate the feedback, brilliant to see Mikesh & Samir have been on hand to help you every step of the way, with any issues you may have had. Thanks, Rhys
5/5
TrustpilotQuick responses and resolutions
Rebekah and Chemaine always respond quickly and fix any problems I have. Very friendly and professional service.
Thank you, Erin! We're thrilled to hear that Rebekah and Chemaine provided you with friendly and professional service. Your feedback is greatly appreciated!
5/5
TrustpilotFeedback for Sandiya- Andrews property
Sandiya was really helpful, she has helped us in finding the right property and we are really grateful for her help and support.Thanks again 5 stars all the way
5/5
TrustpilotGreat Company
Andrew’s are great with my group getting everything sorted for our student house this September. We have Nicole and she is amazing. So lovely and always helpful.
Hi Faith, thank you for your five star review, great to see Nicole and the team have been able to assist you with your student house. Thank you for your kind words, we appreciate it! All the best for the move in September, thank you, Laura.
5/5
TrustpilotOn your side
Honest, open and realistic dealings from start to finish. Good advice. I have been impressed and delighted by their proactive approach.
Hi there, thank you for taking the time to write us a lovely five star review. Fantastic to see you have been impressed by us and we provided you with good advice. Thank you for sharing your experience and all the best, Laura.
5/5
GoogleExcellent service from Lorna and Tara. All quires dealt promptly .
Thank you, Manoj! We're thrilled to hear that Lorna and Tara provided excellent service and addressed all your queries promptly. Your feedback is greatly appreciated! Best wishes , Lisa
5/5
TrustpilotJunior Zziwa is an excellent estate…
Junior Zziwa is an excellent estate agent and made my experience of searching and finding a flat to buy ever so pleasant
5/5
TrustpilotThanks Andrews!
Robbie helped us buying our first house, guiding us through every step of the process. He answered all our questions promptly and helped everything run smoothly. Highly recommended.
Hi Ed, we really appreciate you sharing your positive experience with us. We are so pleased that Robbie has been able to help you throughout your first purchase, we hope you're settled in! Thanks, Rhys
1/5
TrustpilotAbsolute Clowns
By the grace of God I am now free of this agency/landlord and living in a lovely house that is not consumed by an all year round indoor tropical climate. From the beginning we were lied to and fobbed off all the way up the chain. Our flat suffered severe damp issues, including black mould (amongst other problems) and barely anything was rectified (by agency and landlord) in the time that we were tenants. Even in the twilight moments of our tenancy, they tried taking a chunk of our deposit money, until I raised a case with MyDeposit and then the landlord "suddenly" let it go. The agency staff we dealt with used tactics such as continuous gaslighting and swapping staff (via email and occasionally phone calls) to deal with us, in effect amounting to a never ending con job. So much so, that Trotters independent Traders could learn a thing or two from this lot. I never want to experience this level of evil genius or incompetence (I really couldn't decide which it was) again and although at times I seriously considered driving off a cliff just to break free of them, in the end they didn't win and I learned a lot in that short depressing time as their tenant. I rarely write any reviews online but after my experience with these fiends, I feel I have to share my experience. Just be careful if you decide to enter into a CONtract with these hucksters, because you'll be stuck with it.
5/5
GoogleThe team at Andrews in Barnet are so helpful,caring & kind. Lorna has gone out of her way to offer me so much advice. The most trustworthy estate agents!
Hi Tia, thank you for taking the time to write us such a lovely five star review. Great to see Lorna and the team at Barnet have been so helpful, caring and kind and offered you the best advice. Being the most trustworthy is what we value and it is really good to see you say that! Thank you again and all the best, Laura.
5/5
TrustpilotWonderful estate agent she was through…
Wonderful estate agent she was through without being pushy and knowledgeable I loved the fact they gave you information on the area it really helped highly recommend Nancy
5/5
TrustpilotThe agent was very professional and…
The agent was very professional and client-orientated with great listening skills. This made my experience very positive.
Hi Monique, thank you for the review. Great to see you had such a brilliant experience, thanks.
5/5
TrustpilotThe company got me a good deal
The company got me a good deal. They are quite helpful guided me through the journey. Their consultants are quite exceptional good customer care.
Hi Margret. Great to see you've had a fantastic experience with Andrews, we look forward to help you again in the future! Thanks, Rhys.
5/5
GoogleMonika Prompt and professional. Highly recommended
Thank you for your wonderful feedback about Monika! We're thrilled to hear you had a great experience. Your recommendation means a lot to us. Looking forward to serving you again! Best wishes, Jake
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Andrews Letting and Management hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Barnet.
