Trusted Agent profile · Barming

Simon Miller & Company Barming reviews

4.7

★★★★★ Excellent

426 reviews across 3 platforms

384 Tonbridge Road, Barming, ME16 8TR

Simon Miller & Company's office in Barming, at 384 Tonbridge Road, is rated 4.7 out of 5 across 426 reviews on three platforms, including 5 Google reviews rated 4.0.

Google logo

4.0 / 5

5

Reviews on Google

This office

Facebook logo

3.8 / 5

37

Reviews on Facebook

Business-wide

Trustpilot logo

384

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Barming office, from every platform, shown as written. First names only.

4/5

Trustpilot

Thanks Dan Osborne, we owe you a beer!

We have just exchanged at the end of a very stressful purchase process and I must say that the support from Simon Miller only improved as the situation dragged on. The Larkfield office has proven to be very patient and client orientated, although that wasn't our initial impression but it seems that is due more to the system than the agent. Dan Osborne has dealt with my waffling, ranting, naivety, frustrations, elations and everything in between in the most professional manner and I must say that, even though there were times I felt we weren't getting anywhere at all, with hindsight I now know that's the system and that Dan was doing his utmost to move a very complicated process along.I'd like to think we'll see Dan around and when we do we owe him a beer as a genuine thanks for his efforts and for putting up with me calling/emailing almost every day for the past 7 months!

Sam · 16 May 2018

5/5

Trustpilot

I used Simon Miller (Bearsted Branch)…

I used Simon Miller (Bearsted Branch) for the sale of my property in January 2018.Richard and Lucy were in short amazing, I could not have asked for better customer service and commitment to ensuring things went well. During the actual sale Lucy went well above and beyond to keep the chain progressing and I believe was key to the completion going through on time.We have now been in our new home for just over a couple of months and are absolutely loving it!!Richard and Lucy are a real credit to Simon Miller, the people make the organisation, and I would not hesitate to use them again.

Karl · 10 April 2018

5/5

Trustpilot

I used Simon Miller (Bearsted Branch)…

I used Simon Miller (Bearsted Branch) for the sale of my property in January 2018.Richard and Lucy were in short amazing, I could not have asked for better customer service and commitment to ensuring things went well. During the actual sale Lucy went well above and beyond to keep the chain progressing and I believe was key to the completion going through on time.We have now been in our new home for just over a couple of months and are absolutely loving it!!Richard and Lucy are a real credit to Simon Miller, the people make the organisation, and I would not hesitate to use them again.

KB · 10 April 2018

5/5

Trustpilot

Georgie & the team at Larkfield have…

Georgie & the team at Larkfield have been absolutely amazing. From helping us to find a property that we loved right through to keeping us up to date every step of the way when we were waiting for the sale to go through.I loved how even when Georgie was out of the office someone else always knew the situation and was able to help.I would definitely use Simon Miller for any future sales and if I ever needed to find another property.

Lisa · 19 February 2018

5/5

Trustpilot

Patricia and her team have been…

Patricia and her team have been excellent throughout my purchase of the property. The process became quite tricky due to the vendor's totally useless conveyancer but Patricia continuously pushed things along on behalf of the vendor and went above and beyond what would be expected of an estate agent. Even to the point of hiring a van and helping the elderly lady move out when she was let down by the removal company at the last minute! Highly recommended.

Murray · 7 November 2018

5/5

Trustpilot

Having lived in our home in Bearsted …

Having lived in our home in Bearsted for 35 years, it was a huge decision to move to West Sussex to be nearer our children and grandchildren. We are so pleased we chose Simon Miller to help with the emotional process of selling our beloved family home, as it was a long process from 30th July 2017, until January 2018, due to both ends of our long chain having problems. However, we retained our buyers, who were introduced by Simon Miller, and successfully purchased the property we'd chosen in May 2017. Richard Long was very professional in managing our expectations with regard to a realistic selling price. The staff in general were all very helpful, but Lucy White was brilliant in making us feel confident that all would be well. She regularly kept us informed of any progress, and always returned phone calls promptly, and actually recognised our voices so knew our case without our having to explain the details every time we called. She was very professional and positive when conducting viewings, and we had no negative feedback from prospective buyers, only that the house didn't quite meet their particular needs. We are thrilled that Simon Miller introduced us to a lovely young family with two daughters under 5 years old, who have "stuck with us" since their offer in October 2017. They will replicate our family unit when we moved here, except our daughters were 7 and 5 years old. They absolutely love our property as much as we do, and can't wait to move in. We now look forward to the next chapter of our lives, knowing our home is in good hands.

Sandra · 13 January 2018

5/5

Trustpilot

From start to finish dealing with Simon …

From start to finish dealing with Simon Miller and Lucy in particular has been nothing but a pleasure. We found our perfect first home on Right Move at the eleventh hour contacted Simon Miller to try and view the property there and then, without hesitation Lucy agreed and met us there. We have made all sorts of silly requests and to be honest very fussy and potentially even pushy but Lucy has acted with such professionalism and I genuinely believe she truly cares about each individual person involved. I would recommend Simon Miller to everyone if asked but would recommend Lucy specifically to anyone and everyone. A true professional and a genuinely nice person. 10/10 for Lucy.

Steven · 2 November 2017

5/5

Trustpilot

Brilliant!

Lucy has been a shining light in what has been a very tricky sale. My house had three other parties involved; Maidstone Borough Council, Kingswood Parish Council and Orbit Housing Association. She was able to communicate clear and concisely to my eventual buyers the situation and kept them on-side at all times, something that lesser agents I think would have just given up on. My sale was different to many others and Lucy showed her ability to deal with a confusing situation that was essentially out of her hands. Her kindness, positivity and good communication made me feel confident throughout and I think she deserves special commendation for her tenacity and professionalism. She has been brilliant!!

Mark · 30 October 2017

5/5

Facebook

Sam has been hugely valuable in helping me through the purchase of my first home. He is extrememly knowledgeable of the industry's rules and regulations and was always quick to let you know of any updates. Clued up to the specifics you are looking for; Sam rang me first regarding a property that came on the market and within 3 days I had made an offer. Since placing a bid on the house Sam has been flexible with timings to view the house again and used his knowledge and experience to offer advice on the different stages. When the time comes to sell the house I would seriously consider employing Sam to take on the job.

Nick · 6 October 2017

5/5

Trustpilot

Outstanding Service

Our house sale was handled in the main by Wasim Amir. The whole process was efficient and went very well. When issues were encountered they were dealt with in a very professional manner. Thank you Wasim and team!

Chris · 23 August 2021

Agent replied · 4 June 2023

Another fantastic 5 Star review for Wasim and his team. Thank you!

5/5

Trustpilot

Just like to thank Simon Miller & Co

Just like to thank Simon Miller & Co, and in particular Wasmin Amir, for the effort he put in to getting my move back on the cards after the lockdown. It's what you pay your money for and no regrets.

Howard · 9 December 2020

Agent replied · 4 June 2023

I'm pleased that you felt our service provided by Wasim and his team offered good value for money. We hope will recommend us to friend and family in the future. Thank you.

5/5

Trustpilot

I was very pleased with the way my…House selling

I was very pleased with the way my house was sold. I am particularly grateful to Harry for not being on my back with the slowness of The solicitors. That is the second time I went with Simon Miller and I would recommend them.

Judy · 22 July 2019

Agent replied · 4 June 2023

I'm pleased to hear you entrusted us with the sale of your property for a second time. We are always delighted to help returning customers as repeat business is key to our continued success.

5/5

Trustpilot

I would recommend Simon Miller & Company Maidstone

I would recommend Simon Miller & Company 100%. I found a property that I wanted to buy, made an offer and was told it had been accepted on the 5th August on the 27th August I exchanged contracts to complete in September. I am so pleased with the efficient service I received and all the staff have been very helpful. Thank you all so much you have made my move so easy. Layla, Jane, Gemma, Jeremy and Wasim Thank you

Ann · 28 August 2024

5/5

Trustpilot

Excellent service

Really happy with the excellent service provided from Simon Miller. Jeremy was very helpful and professional whenever we had any questions during the process, and kept us well informed. Thanks so much for your help. Would highly recommend.

Liza · 4 February 2021

Agent replied · 4 June 2023

Thank you for taking the time to write a review. Jeremy does everything possible to keep his customers updated and well informed. Strong communication is essential when buying or selling a property. We sincerely hope you will recommend our company to friends and family.

5/5

Trustpilot

Having not moved house for over 25…

Having not moved house for over 25 years I was dreading the process. This was made incredibly easy by the whole team at West Malling. Tony works tirelessly to keep everyone in the loop at all times. Kelly and Hayley were always so well informed and extremely helpful and professional nothing was too much trouble for them. Their online portal for viewings and feedback was extremely useful. I cannot thank them all enough.

Jilly · 19 March 2020

5/5

Trustpilot

I can not thank Wasim and his team…

I can not thank Wasim and his team enough Excellent estate agent from start to finish Professional and nothing was too much for the staff to help the sale go through so smoothly Many thanks again All 5****Jan Stonley

Mrs · 7 October 2020

Agent replied · 4 June 2023

What a lovely endorsement for Wasim and his team. Thank you so mush for taking the time to leave such a positive review!

5/5

Trustpilot

Jeremy Bancroft was very helpful and…

Jeremy Bancroft was very helpful and generous with his advice and guidance to locate the right property and did a great job of then ensuring that the purchase went through in a timely way.

Tracey · 11 October 2021

Agent replied · 4 June 2023

Thank you for taking the time to leave such a positive 5 star review! I hope we can be of assistance again at some point in the future.

5/5

Trustpilot

Our Home in the Country

Jeremy showed us round the property that we ended up buying. He kept us well informed about progress and was especially helpful towards the end of the sale when some of the progress was particularly slow. Thanks to Jeremy and those at Simon Miller, we are moving next Wednesday to our home in the country.

Sue · 3 February 2023

5/5

Trustpilot

Professionalism at it’s best

After the terrible experience of Purple Bricks we turned to Simon Miller. From the minute I telephoned to make an enquiry to the minute we handed over the keys on completion we were treated professionally, respectfully and felt safe in their hands. Feedback was given after every viewing both positive and negative. Nothing was ever too much trouble and all telephone calls and emails were responded to without delay. Definitely recommend you guys. Thank you

Wendy · 20 October 2018

5/5

Trustpilot

Stayed for the long haul.

It took some time to sell my house, but Jeremy and his team stayed with me for the long haul. When I was actually on the market there was never a shortage of people asking to view; we actually sold the house at least 4 times, but through no fault of SM&Co a number of these sales fell through (well all of them except the last one, obviously)

Tim · 3 April 2021

5/5

Trustpilot

Sold our property through Simon Miller

Sold our property through Simon Miller. Absolutely brilliant service. Special mention to Gemma who was extremely polite over the phone. Absolute credit to your company. Will definitely recommend this company to anyone looking to buy or sell

Mr · 30 November 2020

Agent replied · 4 June 2023

Gemma is extremely polite and professional and is highly regarded by her peers. I'm pleased to hear you would be happy to recommend our services to others.

5/5

Trustpilot

10/10

Lovely experience with Simon Miller. Andrew was very approachable, friendly and dedicated. Will definitely be using them again in the future. After nearly purchasing through a different Estate Agents, whos service we found very disappointing, Simon Miller were a breathe of fresh air.

Aimee · 6 April 2018

Agent replied · 4 June 2023

Thanks for taking the time to post such a positive review highlighting the recent service experienced by Andy at the Larkfield office. Should you ever require the services of an Estate Agent in the future, I hope you will contact Simon Miller & Company in the first instance!

5/5

Trustpilot

Pro-active and will find the best buyer for your needs

Wasim and his Team are very pro-active. Negotiated a great price for our sale which wasnt the highest offer but was the best buyer...the buyer was that perfect for us Simon Miller supported our solicitors to complete the sale in just 5 weeks, yes 5 weeks!! We had a very bad experience with Your Move that ended up costing us thousands so avoid at all costs. If Simon Miller cover your area then do not look anywhere else, best in the area.

Graham · 22 November 2021

Agent replied · 4 June 2023

Thanks for leaving such a positive endorsement of our company. 5 Weeks from sale agreed to completion is exceptional. Congratulations !

5/5

Trustpilot

Fantastic personal service from start…

Fantastic personal service from start to finish. The team were professional, courteous and friendly and we are beyond grateful to them all, especially Wasim and Libby, for helping us find our forever home

Michelle · 10 September 2021

Agent replied · 4 June 2023

I'm pleased we were able to assist you with finding your forever home. Wasim and Libby will be delighted that you took the time to leave them a 5 star review. Thank you

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