Every review we hold for the Barming office, from every platform, shown as written. First names only.
★★★★★ 4/5
TrustpilotHappy with service.
Happy with service.Overall happy with service I received. Appreciate with Covid and all the restrictions this process could have been a lot longer and more painful but Andrew, Dan and Molly were helpful and got this across the line for me at the price I was looking for.
Mike · 9 November 2020
Agent replied · 4 June 2023
Great to hear Andy and the team were successful in securing you the price you were hoping for. The Covid restrictions have impacted everyone in one way or another. Regrettably the sales process seems to be taking longer and longer owing to pent up demand. Nonetheless, I'm pleased to hear the Larkfield team helped get the sale through in the end. Thank you
★★★★★ 5/5
TrustpilotThree helpful members of Maidstone branch.
I ha e a good review to write for Jeremy Bancroft, Wasim Amir and Gemma Reynolds. Between them they have managed the sale of my cottage and the purchase of a new apartment Jeremy Bancroft has been helpful and patient In finding a good number of viewers for my cottage and patiently finding a new home to move to,It was Wasim Amir who managed to negotiatea good offer for my home and a fair price for me as a buyer. I was very grateful for his businesslike and competent arrangements made so promptly.Gemma Reynolds each time on the telephone has a very helpful, kindly manner and nothing is too much trouble.
Mrs · 8 November 2020
★★★★★ 5/5
TrustpilotKing Richard
Firstly let me thank all at simonmiller but in particular Richard.It’s been a difficult time what with initially selling our house at the beginning of COVID pandemic. Slow start and reduced staff members was challenging for us and Simon Miller.However since dealing with Richard, our opinion on Simonmiller has massively changed. I truly believe Richard has gone above and beyond. All we’ve ever wanted is honesty, and communication. Richard gave us positive updates, updates even if there was nothing to report. Negative updates and relayed information to us, this was reassuring and made what was quite a strange sale to a difficult buyer as least stressful as possible.Richard did not sugar coat things and was honest and professional this I believe is what all customers want.The customer service Richard gave us was great, I would recommend simonmiller to anyone, I will also use simonmiller in the future. We are very happy with the sale of our house Thank you
FlopFishHD · 30 October 2020
★★★★★ 2/5
TrustpilotWas expecting a better service
I was informed by Tony that he had lots of people looking for property in the area, vetted buyers were ready to view the moment the contract was signed. It was all put in a very positive light. I was really disappointed when this did not happen and no potential buyers viewed in the early stages. All the viewings came much later down the line and to my knowledge only from the online advert. Getting updates was an issue and i had to chase on several occasions. I would have given a much higher score if I had been given updates from day 1, everything just went quiet. On the bright side Kelly was my key contact in the final weeks before the sale was completed, she was by far the most helpful, great to work with and called me weekly with updates.
John · 29 October 2020
★★★★★ 5/5
TrustpilotWasim at Simon Miller
We chose Wasim from Simon Miller to sell our house after interviewing most of the local agents. Wasim was grounded and very competent. He held our hand through the whole process and knew exactly how to get us through the minor bumps. Our house sold in two weeks and Wasim took every one of our phone calls or got back to us within an hour or so. He has a great team of people behind him which was very evident through the process. We would not think twice to use Wasim again. Thank you Wasim
David · 20 October 2020
★★★★★ 5/5
TrustpilotExcellent service from Simon Miller
Had to sell my late fathers bungalow during the Lockdown. Wassim and his team were professional from start to finish. They had the keys to show people around, and during the Covid crisis they ensured that they adhered to their risk assessments and made sure that their staff, the clients and the property were safe at all times. Wassim kept in contact all throughout the lockdown to ensure that everyting was OK and to update me. I would recommend Simon Miller to anyone looking to sell their property
Matt · 19 October 2020
★★★★★ 5/5
TrustpilotSimon Miller every time thanks to Wasim!
Wasim is quite literally unbelievable. From the moment I picked up the phone to enquire about a valuation, to completing on my sale, Wasim has been a shining example of what an Estate Agent in this day and age should be. Always available, always helpful and forever pushing my sale through, to the very end. Forget worrying about saving 1% extra on a fee and pay this man what he’s worth - He got me nearly 10% over market value for my property and I’m so happy with how the entire process went. Give this man a pay rise. In fact no, give this man a bloody knighthood!!
John · 27 June 2020
★★★★★ 5/5
TrustpilotI couldn’t have asked for anything more
Wasim has assisted me throughout the whole process of my sale, above and beyond, where possible, to help me in anyway.! I couldn’t thank you enough for a smoother purchase. Particularly during times such as Covid-19, where businesses involved in the process of a sale aren’t quite working to the norm; Wasim has been patient, professional in chasing loose ends through and more so, very helpful along the way which has shown a great customer care and service.I shall also add, I sold my previous property with Simon Miller which was also a pleasure to have done business with them, to satisfactory. Thank you all
Abby · 15 April 2020
★★★★★ 5/5
TrustpilotThis company was absolutely fantastic…
This company was absolutely fantastic getting us sorted out being first time buyers. They were very punctual and catered for all of our needs along the whole process. Being a first time buyer there are obviously a number of stresses and worries that you have, Wasim Amir and his team also recommended a solicitor that was absolutely fantastic. The whole team and the solicitor was great during this time of the corona virus and even with that going on everything continued smoothly as it should and we were kept fully updated at all times. We are now moved in and very happy with our home. Top marks.
Rancid1987 · 11 April 2020
★★★★★ 5/5
TrustpilotWasim from the Barming Branch
We have just completed on the sale of our house which went through very quickly. We put our house on the market with Wasim on Christmas Eve and by Jan 13th we had a buyer and completed the 27th March. Wasim was there with at every moment answering all of our queries, his in-depth knowledge of the market knows no bounds and is a wealth of information.We would definitely recommend Simon Miller Estate Agents for selling your house, nothing is too much trouble. We also wanted to thank Ben who was always very courteous and always took our calls with the utmost professionalism. Very well done to all of you.
Rebekah · 31 March 2020
★★★★★ 5/5
TrustpilotBought a property from Simon Miller
We bought our property last year which was being marketed by Simon Miller. Wasim was very professional and kept us in the loop during the negotiations and was kind enough to arrange multiple viewings. Will definitely be using him again in the future.Regards,Jawad and Bushra
Jawad · 2 February 2021
Agent replied · 4 June 2023
We certainly hope you will use our services again in the future.Thank you for taking the time to leave us a 5 star review.
★★★★★ 5/5
TrustpilotExcellent customer service from a team that really makes a difference
The whole team at Simon Miller, West Malling were never anything less than fantastic when selling my home. They stepped in when I was completely failed by another estate agent and worked hard to get my property back on the market as quickly as possible. As a bit of a novice when it comes to buying and selling properties they supported me every step of the way. I was always filled with confidence that they were doing everything needed to get the right people viewing my property through to getting the right offer. At the end of the process they really helped chase all parties solicitors involved in the chain, making the process a lot easier for me. I couldn’t fault any part of my experience with all the team at the West Malling branch in particular Kelly and Isabella and am so grateful for all the hard work they all put into the sale of my property.
Lauren · 20 February 2020
★★★★★ 5/5
TrustpilotEfficient Service
Used Simon Miller a while back when considering moving house. Gemma was very efficient in sending us suitable properties and very polite and helpful on the telephone. We decided to stay put but will definitely be back should we decide to move in the future.
Mark · 30 November 2020
Agent replied · 4 June 2023
We hope that you will allow us to assist you when you eventually decide to move. In the meantime, I would like to thank you for taking the time to leave such positive comments about one of our valued staff members.
★★★★★ 5/5
TrustpilotPaige at Simon Miller keeps me in touch
Paige has been exceptional at keeping me informed about my sale. Many agents just don’t bother to pass on feedback but Paige does this every time and helps me feel connected. She is always cheerful and professional so is a joy to work with.
Ms · 2 February 2021
Agent replied · 4 June 2023
Paige is such an integral member of the Maidstone team. She works tirelessly to keep everyone well informed throughout the sales process and always does so with a smile on her face. She will be delighted that you took the time to mention her by name. Thank you
★★★★★ 5/5
TrustpilotExcellent service
Mollie and Paige were involved with arranging viewings and were friendly and professional in all their dealings.Dan was great in progressing the sale once an acceptable offer had been received. He kept in touch and managed to keep the sale on track despite the difficult situation.Thanks.
Martin · 17 April 2020
Agent replied · 4 June 2023
Great to hear such positive comments about several members of the Larkfield team. They all work very hard to ensure their exceptional service standards are maintained at all times.
★★★★★ 5/5
TrustpilotSimon Miller West Malling - excellent service
Simon Miller West Malling have just helped us sell and buy a house and I have to say their service has been excellent. We first dealt with Tony who was friendly, professional and courteous. He valued our house realistically and got as a very good offer from reliable buyers very quickly. He was also responsive and helpful with the house we bought as well. Great service Kelly then took our projects to completion and I was hugely impressed by the service we received. She is friendly, efficient, communicative and kept right on top of everything. The process was a long, slow one (no fault of the agents) but Kelly’s hard work and determination was instrumental to seeing this to a closeWhen we next move I have no doubt whatsoever that we’d use these guys again. Thank you
Nick · 8 June 2019
★★★★★ 5/5
TrustpilotSimon Miller Snodland . Very professional . And go the extra mile to help !
A huge big Thank you to Simon Miller in Snodland Kent . The experience of selling and buying a property can be very stressful but the staff here were so helpful every step of the way from start to finish . Special Thanks to Mike Stewart who worked so very hard on our behalf , contacting all of the solicitors , keeping us fully updated every moment of the day and eventually pulling the whole sale together for us on a very tight time frame . He was amazing ! Even on his day off , he still worked for us. Also Thanks to Harry Longfield who was in constant contact with us and taking us to visit the empty property on several occasions without a problem . Very professional and patient whilst we measured etc . A very professional helpful branch of Simon Miller who really do go the extra mile ! Thanks Linda & Mark
Linda · 11 May 2019
★★★★★ 5/5
TrustpilotMany estate agents have a bad…
Many estate agents have a bad reputation but the staff at Simon Miller really are second to none. The professionalism, customer service, super fast communication and market knowledge of these guys really did amaze me. The buyers solicitor was absolutely terrible but these guys kept pursuing and overcoming many problems. Special thanks to Samuel Edmonds, a true credit to the company whose communication was impeccable and really did put me at ease at every stage, regardless of what problems arose, which was no fault of him or Simon Miller. This genuinely is the easiest review I have ever written and I have already recommended one friend to them who was close to going with the dreaded Purple Bricks (steer clear). Thanks guys and gals.
Christopher · 20 April 2019
★★★★★ 5/5
TrustpilotExcellent Service and People
From the first contact when we needed a probate valuation to completing a successful sale of the property, Wasim and his team have been professional, efficient and a joy to deal with.Contact in the early stages was perfect, especially at such a sad time for us and with the service offered ( and executed ) we had no hesitation in choosing Simon Miller to market the property and were very glad we did.
Richard · 18 June 2021
★★★★★ 5/5
TrustpilotAmazing from Simon Miller
As in tune there were many bumps along the way from solicitors and other people in the chain. However, Simon Miller and especially Richard Long in the sales progression team were amazing. Without Richard I am positive it would have all fallen apart.
James · 9 December 2020
Agent replied · 4 June 2023
Richard is an expert at keeping sales together! The sales process can be fraught with issues arising at the last minute which can increase stress and anxiety. Thankfully, you were in safe hands. Thank you for taking the time to leave a review.
★★★★★ 5/5
TrustpilotRichard Long was very helpful in…
Richard Long was very helpful in communicating with the vendors, and giving guidance throughout the whole buying process. As first time buyers we found the experience quite daunting, but Richard was great at guiding us through the purchase. We are very grateful!
Evija · 15 February 2021
Agent replied · 4 June 2023
I'm pleased to hear Richard was able to offer you guidance throughout your purchase. I hope you will entrust us with your sales should you choose to move at some stage in the future. Thank you.
★★★★★ 5/5
TrustpilotA Big Thank You
I am so grateful to Richard Long, its been a stressful time pushing this move through what with my first buyer pulling out and having to contend with 2 lockdowns, Richard has been supportive and professional the whole way through. Thank you.
Michelle · 15 February 2021
Agent replied · 4 June 2023
I'm sorry to hear your first buyer pulled out but am pleased to understand we were able to secure another buyer who successfully purchased your property. Moving can be very stressful so to have an experienced Sales Progressor such as Richard keeping you updated must have been ver reassuring. I hope you will recommend our services to others. Thank you
★★★★★ 5/5
TrustpilotSimon Miller - Cannot thank them enough
With no exaggeration we cannot thank Samuel Edmonds in paticular enough for his hard work in keeping us informed on all matters, at times going even beyond his duty to make sure we were satisfied.All of the staff at Simon Miller were so helpful and made what is so often a very stressful situation into a pleasure to have real caring people helping to get through the moving process.Clearly if we were to move again or have the opportunity to make a recommendation then Simon Miller would be first choice.
Stephen · 16 November 2018
★★★★★ 5/5
TrustpilotI would just like to say how well Wasim…
I would just like to say how well Wasim Amir has been while selling a piece of my land he has been very efficient and polite and helpful all through the process Thankyou to all your team Lorna Ansley
Lorna · 27 August 2021
Agent replied · 4 June 2023
Wasim is always very polite and efficient when dealing with customers. That said, its very kind of you to highlight this fact in your review. I can assure Wasim will be delighted!
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