Trusted Agent profile · Banstead

Williams Harlow Banstead reviews

4.8

★★★★★ Excellent

230 reviews across 3 platforms

31 High Street, Banstead, SM7 2NH

Williams Harlow's office in Banstead, at 31 High Street, is rated 4.8 out of 5 across 230 reviews on three platforms, including 227 Google reviews rated 4.8.

Google logo

4.8 / 5

227

Reviews on Google

This office

Yell logo

5.0 / 5

1

Reviews on Yell

This office

Trustpilot logo

2

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Banstead office, from every platform, shown as written. First names only.

5/5

Google

Ryan was really helpful during our purchase and always answered any questions we had and kept us in the loop

Katie · 25 August 2024

Agent replied · 24 October 2024

Thanks so much Katie, I wish you all the very best for the future :) regards Ryan

5/5

Google

We have just purchased our new home through Williams Harlow in Banstead. They were extremely helpful at all times throughout the experience and very professional. Ryan was our main point of contact and always returned our calls and queries promptly and efficiently. We would highly recommend this company, Ryan did go above and beyond for us on moving day.PositiveProfessionalism

Paula · 25 October 2020

Agent replied · 16 June 2024

Thanks so much for the feedback Paula it means a lot to us, the very best in your new home and I hope you are very happy there

5/5

Google

The principal choice of using Williams Harlow, as our Estate Agents, was based upon the success rate that they had in selling similar properties in the area. From the point of contact, through to the valuation of the property, including the market expectations and approach to achieving a buyer, was professionally and expertly explained, planned and implemented. The process from arranging and accompanying viewings through to the acceptance of an offer on the property was handled with due care and diligence to us as sellers, to ensure that there was minimal disruption to our daily routine, yet acknowledging that we were looking to sell the property. The service provided by Williams Harlow, specifically Barry Hinton as lead negotiator along with his wider colleagues, ensured that the selling process went as smoothly as possible and any queries raised were dealt with promptly and efficiently right through until completion. We would have no hesitation in recommending Williams Harlow to other potential sellers; or buyers, and would use their services again in the event that we would need to sell another property.

David · 19 December 2023

Agent replied · 16 June 2024

Dear David, Thank you so much for the review and words , best wishes to you both for your future plans. Regards Barry

5/5

Google

A truly professional company with excellent customer relations. Our sincere thanks to Barry Hinton and his team for trying to reduce the stress of selling and buying in today's environment. We have already made recomendations to 2 friends who are thinking of changing properties. Thank you Equipe W&H !!

Anthony · 17 June 2022

Agent replied · 16 June 2024

Hi Anthony, big thanks for the review and glad we got there in the end. Your recommendations are appreciated this is the way we have always like to do business. If you ever need me again just get in touch, regards Barry

5/5

Google

Ryan was great to deal with throughout our purchase - I will recommend Williams Harlow and Ryan.

Sam · 25 August 2024

Agent replied · 24 October 2024

Thanks Sam, was a pleasure dealing with you, we hope you enjoy the new home!, regards Ryan

5/5

Google

Andrew, Steve and the team at Williams Harlow have been brilliant. They dealt with our sale and also our purchase, we were kept us up to date constantly and ensured the stressful moving process was as easy as possible. We would give Andrew and his team 10/10 and would not hesitate in using them again for our next house sale.

Thomas · 18 June 2019

Agent replied · 16 June 2024

Thank you for your review and the very best of luck with your new home. We look forward to seeing the property and you once you have completed your works, all the best !

5/5

Google

We were very pleased with the service received throughout the sale process for our property. Barry kept us properly updated at all times and the team were all polite, efficient, knowledgable and courteous.

Mark · 20 September 2023

Agent replied · 16 June 2024

Dear Mark, thanks for the review and glad you found the service from us good. I wish you all the very best for the future, regards Barry @ team

5/5

Google

We bought our lovely new house through Williams Harlow. Barry Hinton was the agent we dealt with. He was attentive to our questions from start to finish. It was a good experience.

Marie-Claire · 20 September 2023

Agent replied · 16 June 2024

Dear Marie-Claire, it was a delight to deal with you and I hope you are happy in your new home, enjoy it ! regards Barry

5/5

Google

I wanted to take a moment to express our satisfaction with Russell’s services. His dedication and professionalism truly made a difference throughout the rent process. From the outset, Russell’s attentiveness was remarkable. Notably, he arranged apartment viewing for both my husband and me promptly, demonstrating a high level of commitment. Moreover, his positive demeanor and willingness to assist were very much appreciated. It helped made the entire experience much smoother.We will certainly recommend to anyone. Thanks for the outstanding support! Tamires

Tamires · 20 September 2023

Agent replied · 16 June 2024

Hi Tamires, Thank you for your review and it was a pleasure dealing with you and your husband. We hope that you will enjoy your new home for years to come. Kind regards Russell

5/5

Google

Sale of our flat went very smoothly. I felt we were given good, realistic advice reflecting the current market. We were selling our buy to let property and managed to do the whole thing without stepping foot in Banstead, such was the trust we felt we could place in Williams Harlow. I wasn’t expecting such an easy, stress-free process. Communication was very good throughout. If you are selling in or around Banstead then I can highly recommend Williams Harlow.

Richard · 20 September 2023

Agent replied · 16 June 2024

Hi Richard, thanks for the review and its good to hear things went smoothly for you. If you ever need us again please get in touch, regards Andrew

5/5

Google

Barry and Anita were always professional , friendly , and approachable. We were very pleased with our experience , and would thoroughly recommend them

Philip · 17 February 2024

Agent replied · 16 June 2024

Thanks so much for the review, all the very best and thanks for your kind words from Barry and Anita @ Williams Harlow Banstead

5/5

Google

We wanted to thank Barry Hinton for his professionalism and support throughout our purchase, he really made all the difference, such a pleasure to deal with him, thanks again!!

Mark · 20 October 2023

Agent replied · 16 June 2024

Thanks for your kind work Mark, if you need me again you know where I am, take care and all the best Barry @ Williams Harlow

5/5

Google

Barry has been extremely professional during a very difficult time for my family. He has kept us updated every step of the way. Thank you

Sue · 18 January 2024

Agent replied · 16 June 2024

Thank you for the review , it has been a pleasure dealing with you both during the sale, regards Barry @ Williams Harlow

5/5

Google

Russell helped us move into our new apartment, couldn't have been a smoother journey, we were constantly updated in regards to what the next steps would be, as first time buyers we couldn't have asked for a better team to help us out with our moving process. Thanks to Russell and the team at Williams Harlow!

John · 26 October 2019

Agent replied · 24 October 2024

Thanks so much for your feedback and review

5/5

Google

I was very pleased with the service that I received from Andrew Bull and the team, namely Barry & Steve, and would have no hesitation in using their services again.

Chas · 21 August 2023

Agent replied · 16 June 2024

Thanks Chas, pleasure to deal with you and thanks for the review. If you need me again please give me a call, all the best Andrew

5/5

Google

Ryan was a brilliant agent for us. He was exceptionally efficient and excellent and keeping in touch, even out side of normal working hours. Thanks very much for all the help Ryan!

Luke · 17 June 2023

Agent replied · 16 June 2024

Hi Luke, it was a pleasure seeing you through to completion and we hope you both are happy in your new home! All the best Ryan

5/5

Google

Our agents name was Barry he was very pleasant although he would not except my offer on a house without my wife viewing it first, which was fine. After the offer was accepted we requested an additional viewing to allow us to take some measurements. A middle aged woman in a Mercedes let us into the property whilst showing the house next door. She returned 15 min later and said 'right you have 5min left'. We hurried out in disbelief and she looked annoyed. We bought the house anyway but I would not use them again. It is a sellers market but no reason to treat potential buyers badly. Nice offices, conveniently positioned with ample parking on the high street is about the only positive thing I can say. Update : We just had an agent round (Andrew) to do a valuation and give some advice on potentially expanding the property. He was incredible and exceeded expectations on every level. So professional and knowledgeable... very good, Selling Sunset good... Definitely restored my faith in this business and gladly give them 5 stars for my most recent dealings with them.

Gareth · 17 June 2023

Agent replied · 16 June 2024

Thank you for bringing this matter you encountered in the summer of 2015 to our attention. We have spoken to the staff members in question. It was explained at the time of booking that due to a very busy diary on that day we would only be able to offer a 20 minute appointment. The property was vacant so it was essential a staff member be present to open and secure the property before and after your visit respectively. It is important for all of our appointments to have strict allocated times as if we overrun it causes our other customers on the day to be affected. We would have been pleased to allow you further access to the property at a time convenient to you had you booked another appointment. Williams Harlow strive to give the best possible service and it is unfortunate we did not meet your expectations this time, however we are pleased you are happy in your new home.

5/5

Google

We sold our family home of over 55 years with Williams Harlow. We found them to be friendly, professional and efficient and always had time for us. They were not pushy when hoping for our business (unlike another local estate agent we could mention), which was really appreciated as we were planning the funeral of our dear father at the time (the reason for the sale). We dealt mainly with Steven Jones, but also Ryan Smith when close to completion. Can't recommend these guys enough. They made the whole process as easy as possible during this difficult time.

John · 17 June 2023

Agent replied · 16 June 2024

Dear John, that's great to hear. We're glad we could be of help to you at this difficult time. We wish you all the best for the future, regards Steve and Ryan @ WIlliams Harlow

5/5

Google

Recently I had to sell a family property in Banstead. I am not resident in the UK and knew nothing about Estate Agents in the area. How did I chose Williams Harlow, thankfully they were the nearest Agent to where I parked. I met Barry and explained my situation, not only did he give me excellent advice but over the following months when there were legal delays, he ensured the unoccupied property was regularly checked and kept me updated. The property was professionally marketed and advertised. I was advised of each viewing and within 2 weeks the sale was agreed. The entire experience was friendly, efficient and professional. If you are looking for an Estate Agent in Banstead Williams Harlow should be your first call.

Martin · 17 June 2023

Agent replied · 16 June 2024

Dear Martin, It was a pleasure dealing with you during the marketing and sale of the property , once again thank you so much for using Williams Harlow as your preferred estate agent in Banstead. Best Regards Barry

5/5

Google

Just wanted to send you, Steve, our thanks for helping to get everyone over the line! It's been somewhat challenging to get everyone in the chain to agree a completion date and then to actually achieve exchange: Steve has been particularly helpful in helping us achieve this milestone.

Andrew · 17 June 2021

Agent replied · 16 June 2024

This is great to hear and thanks so much for the review. I passed your feedback on to the office this morning and all the very best for the future

5/5

Google

Many thanks to Andrew and his team for their Professional and Dedicated Service in managing the sale of my property. They ensured that everything ran very smoothly for me. Thanks again!

Declan · 17 June 2023

Agent replied · 16 June 2024

Thanks Declan thanks for using us for your two sales and hope your very happy with your new home, regards Andrew

5/5

Google

Just completed on our purchase this week and must say the service provided by William Harlow has been exceptional especially Barry (our first line of contact at the office) who spent the whole morning showing us around various properties. Service like this is very hard to come by these days. Keep up the good work.

Sai · 18 June 2018

Agent replied · 16 June 2024

Thanks so much for your feedback and review

5/5

Google

Williams Harlow have been a great agency to deal with. Barry has been excellent since day one and guided us through a stressful process with professionalism and excellent communication. Thank you for all your hard work and would highly recommend.PositiveResponsiveness, Professionalism

Alice · 25 October 2021

Agent replied · 16 June 2024

Thanks for the review Alice do glad your pleased, these reviews really help us so thanks very much and all the best regards Barry

5/5

Yell

Great Job Williams Harlow

We have been looking for a House in Banstead for a Long time, however when we contacted Williams Harlow and spoke to Barry he was more that helpful. He gave us different options and fully understood what I was looking for. He eventually came up with a House that we fell in love with. Barry was very informative throughout the buying process and kept us up to date with everything that was going on. If you are looking for a House in Banstead and surrounding areas I would give them a call. Great job Barry, Many thanks.

TonyG-310 · 26 November 2019

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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