Trusted Agent profile · Banstead
★★★★★
230 reviews across 3 platforms
31 High Street, Banstead, SM7 2NH
Williams Harlow's office in Banstead, at 31 High Street, is rated 4.8 out of 5 across 230 reviews on three platforms, including 227 Google reviews rated 4.8.
Every review we hold for the Banstead office, from every platform, shown as written. First names only.
5/5
GoogleRussell was so helpful in every aspect of our new rental process even when I got stuck with technology trying to send documents, he was very prompt with replies and kept us updated well. The whole process was very smooth even on a quick process.
Dear Gemma thanks for your kind review, we hope your happy with your new home and we look forward to looking after you during your tenancy Regards Russell
5/5
GoogleA great company and great Agency! I have rented from the Williams Harlow for over a year ago i am in my 2nd year with them, any problems i have they get sorted right away. I have dealt with Russell and Claire most of the time, they have been great and so have the other staff i have spoken to. The move was smooth and everything was done so quickly i never had to chase anything, i highly recommend the Williams Harlow to anyone and would like to thank you for such a great service
Thanks so much for your feedback and review
5/5
GoogleI have had the pleasure of using Williams and Harlow on a number of occasions. First was with a rental property for my father. This was a smooth and easy affair. Their team were fantastic and made this process very straightforward. The second was for the sale of my property. In error I went on with the same agent of whom I purchased the property. Unfortunately they over priced my property and over sold my expectations. After 4 months on the market and one viewing I went and saw Andrew at Williams Harlow. He valued my property and managed my expectations and put my wife and I at ease. Within 24hrs I was on the market with them and within 48 hours I had two viewings and one offer. After one week we had agreed a sale which was over the advertised price. After this milestone the rest was as they say history. A seemless and stress free sale thanks to the WH team lead by Andrew. If you are looking for a professional agent who will have your interests at heart look no further than Williams Harlow. Since my sale Andrew has offered me plenty of advice regarding my onward purchases. Which just goes to show that the aftercare is just as important to them as the sale. Thank you all.
Thanks so much for your feedback and review
5/5
GoogleRussell was so helpful in every aspect of our new rental process even when I got stuck with technology trying to send documents, he was very prompt with replies and kept us updated well. The whole process was very smooth even on a quick process.
Dear Gemma thanks for your kind review, we hope your happy with your new home and we look forward to looking after you during your tenancy Regards Russell
5/5
GoogleWe recently bought through Williams Harlow and had a positive experience with Ryan and Ollie - many thanks
Thank you for your review Ross, we are pleased you had a positive experience with us! We hope you and the family enjoy your new home. Kind Regards, Ryan & Ollie
5/5
GoogleRyan Smith was exceptional in helping us find our new home, and in doing so went above and beyond. He was friendly, professional and honest. He quickly followed up anything he said he was going to do. We felt we could ask him anything. We highly recommend Ryan and his team.
So happy for you and the family Dora! I hope you make it feel like home.. here whenever you need me next. Best Ryan
5/5
GoogleVery happy with the service. From the initial valuation, which was honest and, ultimately, spot on, through the sales process, Steven and Ryan were always available. When things got difficult, they were able to keep me calm and smooth things out. Would happily recommend.
Sean it was a pleasure dealing with you thank you for your valued business. We hope you are happy in the new home and are settling in well! All the best Ryan
5/5
GoogleGreat experience speaking with Carol very helpful
Thanks so much Sophie, from Carol
5/5
GoogleFrom start to finish, professional, efficient, honest and straight talking. Above all, their passionate and personal approach is hard to find these days. I dealt with Steve mostly, who is very efficient, extremely helpful and supportive with his unbiased advice. Steve proactively drove everyone in the chain, worked hard and went out of his way to overcome barriers with our purchase, kept us informed and was easy to get in touch with. I really appreciate how friendly and totally professional he had been throughout the entire process. I was also constantly reassured and supported by Reece, who initially showed us the property that we finally bought. Throughout the process Reece was very friendly and approachable and dealt with the queries with patience and personal care. Overall, the Team at Williams Harlow are just about as good as it gets. I have also dealt with other agencies but they really are head and shoulders above the rest. I would highly recommend them as the best firm of estate agents I have had dealings with.
Thank you for your kind review. We wish you all the very best in your new home.
5/5
GoogleWe were pleasantly surprised by how accurate the photos on the website were of the property. Amanda was very nice and helpful and answered all of our questions
Dear Lex, many thanks for your review. I shall certainly make sure your comments are passed onto our photography team, kind regards Williams Harlow Banstead
5/5
GoogleRyan was very friendly approachable and professional. Answered all our questions and queries we had on the house
Thank Borja, I'll pass that back to Ryan and thanks for your feedback, regards Andrew
5/5
GoogleReally grateful for all the hard work Ryan Smith and the team at Williams Harlow in Banstead put in to help us buy our first home. Communication was great and support throughout was appreciated. Would highly recommend them.
Hi Dan, thanks for the great review much appreciated. We all hope you enjoy your new and first home, all the best Ryan and all @ Williams Harlow
5/5
GoogleVery effective Sales Team in Steve and Ryan. The marketing of the property was very professional and highly effective with offers within a few days of listing. Good negotiators and great on comms. Particularly appreciated as we were selling UK property from overseas.
Hi Neil thanks for the review its always great to hear comments like this its what we strive for on a daily basis and if you ever need us again pop in or call, best regards Steve and Ryan
5/5
GoogleJust wanted to say Thank you to Williams Harlow Banstead for a very professional and caring sale of our property. Barry and his team did an excellent job keeping us informed and progressing our sale in a timely manner. Thank you all. Terry & Gloria Wilson
Hello Terry and Gloria, your very welcome and thanks for your review. May I wish you both all the very best for the future from Andrew and the team
5/5
GoogleBarry Hinton was prompt and professional, also quick to liaise between both parties from start to completion with all the queries. He was honest and quick to respond to our requests. We would like to express thanks to Barry for making it a pleasant process for us as a first time buyer.PositiveResponsiveness, Professionalism
Hello Geeta, thanks for the words its very kind all the very best Barry and do call if you need me again
5/5
GoogleRussell was a brilliant lettings agent. He answered all our questions quickly and thoroughly and provided us with multiple property options to view. We can’t thank Russell and Williams Harlow enough for finding us the lovely property we are in now.
Thank you Hannah and we are glad you and Kieran are enjoying your new home. regards Russell and Claire @ Williams Harlow Lettings
4/5
GoogleMy partner and I purchased our first property through Williams Harlow and we found them to be professional and friendly. We mainly dealt with Reece and Steve who were both really helpful during the process. I wouldn't hesitate to recommend this agent, and after bad experiences with other estate agents when we first started looking at properties Williams Harlow were by far the better choice. Thanks for all your help.
Many thanks for your positive review and we hope you are happy in your new home.
5/5
GoogleSteve was my port of call at WH. On all occasions he acted professionally and went out of his way to address any issues that needed attention. He was polite and courteous at all times and kept me updated continually during the selling process. I would highly recommend him and WH.PositiveResponsiveness, Quality, Professionalism, Value
Thanks George for the great review its appreciated all the best for the future, regards Steve
5/5
GoogleRyan and the team went above and beyond to help the process of selling our property run as smoothly as possible. Brilliant service, thank you
Thank you for your kind words Sue... It was a pleasure seeing you through to completion. Hope you and the family are enjoying the new home! Best Ryan
5/5
GoogleWe are so grateful to Andrew for all his help and the super quick turn around of finding a buyer for our flat and us our first family home all within a week! The whole team at Williams Harlow have been so helpful, great at communicating and very quick to respond to any queries.
Dear Chloe, thanks for the review and glad we were able to agree a sale on your property quickly and find you your new one. There will be much to do but I'm sure when you get the keys, but it will be a wonderful family home for you all, regards Andrew and all @ WIlliams Harlow
5/5
GoogleWilliams Harlow sold our home in Woodmansterne in Dec 2017, and I would use them again without hesitation. They found buyers just right for the house at a price above my initial expectations, and very quickly too (exactly 9 weeks from valuation to completion). Thanks to Reece, Andrew, Barry and Steven in particular for making what can be a very stressful time instead a relatively painless one.
Dear Caspar thanks for your great review ! we are so happy with the service it means a great deal. Good luck for the future and thanks for doing all you did with the house presentation as it helped hugely
5/5
GoogleWilliams Harlow were extremely helpful throughout our purchase. Steven was instrumental keeping the chain in line and ensuring each party in the chain was up to date. We could not have asked for a better service. Thank you Steven and Williams Harlow!
Dear Shivita, thanks for your email and really glad your pleased and we wish you well in your beautiful new home, regards Steve
5/5
GoogleExcellent, professional service. In-depth experience of the housing market was valued, as was the guidance and advice provided for the seller (and likely for the buyer too). Thank you to Andrew Bull and Ryan Smith. I thoroughly recommend Williams Harlow, Banstead.
Thanks Jill that means an awful lot to us for your kind words, from Andrew and Ryan
5/5
TrustpilotI have used Williams Harlow as a…
I have used Williams Harlow as a letting agent in 2020, they have been great, always on hand when things need sorting, a breath of fresh air
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