★★★★★ 5/5
The Trusted Agent SellerSimply the best
1st class service by all. Always made to feel welcome and all the staff knew what was happending with my property. Once a buyer was found Julia made sure the sale went through smoothly. Can't thank them enough.
Sandra · 16 February 2018
Agent replied · 17 February 2018
Thank you Sandra for your lovely comments, wishing you and Evan all the best in your new home.
★★★★★ 5/5
The Trusted Agent TenantGreat
I was mostly in contact with Kelvin at the property I was living at, and he was great. He was really quick responding to any queries I had and fast to sort anything that needed doing, he made both moving in and moving out easy and as stress free as possible.
Just want to say a massive thank you to all at the Bangor office again, I felt really looked after and knew I could count on things getting done.
Many many thanks again
Sally · 4 September 2017
Agent replied · 23 October 2017
Thank you for your fantastic 5 star review for Kelvin & The Bangor Team, we really appreciate you taking the time to place a review.
Kind regards
Nadine
★★★★★ 5/5
The Trusted Agent BuyerThe only people to keep me sane during this transaction
I have just bought a house. I chose the wrong solicitor to do the conveyancing. Glaciers move faster. Of course it was always "someone else's fault" when I got in touch with my solicitor. W&G were absolutely first class. They chased and cajoled and did everything else possible to make the deal happen ASAP. They could not have been more helpful. I was tearing my hair out by the end of the transaction because it was time specific. They were super supportive, kept me informed and just did their best to keep things moving. I never thought I would be writing a glowing review for an estate agent, but here I am and I could not be happier to do it. Next time I will even take advice from them about solicitors, because let's face it, the prices are bound to be in the same ball park (or am I being naive again) but they will actually know who can move efficiently. Top job W&G!
Owen · 5 April 2017
Agent replied · 23 October 2017
Thank you for your fantastic 5 star review for W&G TPP Team in Bangor, we really appreciate you taking the time to place a review.
Kind regards
Nadine
★★★★★ 5/5
The Trusted Agent SellerEfficient , friendly and professional service
Tim Goodwin gave us excellent advice on when to market our property . The house had been let for many years and needed
a substantial face lift and tidy up. We were just in the process of starting the work when Tim and his staff found us a buyer. The
subsequent negotiations with our buyer achieved a very realistic
price for our property without any work being carried out.
Well done Williams and Goodwin. We would thoroughly recommend them to you.
Stuart · 1 October 2016
Agent replied · 3 October 2016
Thanks for the review Stuart, not only were we pleased to be able to generate a sale in such a short period of marketing, thus saving you the time and expense involved in renovating the property, but it was great to see that with our regular and proactive sales progressing this sale exchanged within less than one month from the acceptable offer.
Regards
Tim
★★★★★ 5/5
The Trusted Agent Sellerhassle-free, excellent
I've been dealing with 'vanessa davies' whilst looking for a house, and she has been an absolute star! I feel so comfortable with her.. Like nothing is trouble for her and she's even stayed in work late one night for me whilst we were going through my house prefrences.
She keeps me updated with my prefrences all the time through email which is brilliant.
She really does go the extra mile for people!
Very professional, friendly and an excellent staff member, I would recommend W&G to anyone looking for a home.
Thanks guys
Emma · 27 September 2016
Agent replied · 28 September 2016
Some great praise for Vanessa which I have passed onto her. She takes a great deal of pride in her job in trying to find people a home to suit their needs, and I am delighted that you felt the service received seemed effortless.
Regards Tim
★★★★★ 5/5
The Trusted Agent SellerImpeccable service
We have bought and sold many properties in the last 15 years and therefore have encountered many estate agents, Williams and Goodwin stand head and shoulders above the rest. From the moment Tim Goodwin came to value our house we where made to feel at ease and confident in the team. The turnaround from when we instructed them to our first viewing was a matter of days - as busy self employed people we where unable to do viewings so the team undertook all viewings for us - completely hassle free for us! The team has communicated throughly and consistently with us and the buyer leading to a speedy sale. We have felt comfortable in contacting and speeking to all the team at the Bangor branch and we will not hesitate in using them again and we will certainly recommend to our family and friend
Christina · 17 June 2016
Agent replied · 18 June 2016
Christina and Guy thank you so much for going to the trouble of posting a review. You had done such a fantastic job of. renovating the house it was a pleasure to show people around and I am delighted we achieved such a quick exchange for you. Also a big thank you for the recommendation in Lon y Bedw, this week.
We received an acceptable offer today. Here's to the next project.
★★★★★ 5/5
The Trusted Agent BuyerProfessional, personal and helpful,
Just bought our new home through Williams & Goodwin. The house we wished to view was arranged for the next day at a time convenient to us. We were met at the property and we're professionally shown around, the agent was knowledgeable, he didn't rush us and most importantly he wasn't pushy. He knew the property and surrounding area inside out, (it was in fact Mr Goodwin himself).
We loved the property so much we made a realistic offer, the agent taking the call was enthusiastic and resourceful, I felt that she was genuinely interested in helping us get this property, after some negotiations we agreed on a price and from that moment on from offer to completion the same agent dealt with us, we were kept up to date with the whole process, when the solicitors were felt to be not moving as quickly as expected the agent was able to quickly intervene and guide both us the buyers and the seller to speed things up.
In summary we have been extremely impressed with Williams & Goodwin estate agents. And wouldn't hesitate to use them in the future to buy or sell a property.
Nicholas · 14 June 2016
Agent replied · 14 June 2016
Thank you so much for going to the trouble of writing such a glowing review Nicholas. I was particularly pleased to see that you managed to get this house as you had missed out on a previous purchase, and this property was not only convenient for your work, but also close to your parents. I trust you will have many happy years in the property and I am glad we eventually managed to find the plumbing for the washing machine in the garage!
Regards
Tim
★★★★★ 5/5
The Trusted Agent SellerHassle-free, professional and friendly
I decided to place my home for sale with Williams and Goodwin estate agents. I met with Tim Goodwin at my home and he was friendly, professional and knowledgeable about the current housing market.
Within one week I received an offer on my home and secured a sale! Very impressed with the service provided. All of the team at Williams and Goodwin are brilliant and I would recommend them to anybody wanting to sell their property. Thanks very much! C Williams xD
Anonymous · 1 June 2016
Agent replied · 7 June 2016
Thank you for giving us the opportunity to offer your property for sale, myself and the team were delighted when we successfully secured a buyer for you within the first week! We pride ourselves in customer service especially in keeping both buyers and sellers updated on every step of the way through the selling process.
★★★★★ 5/5
The Trusted Agent SellerFantastic
Thank you so much to Nadine for everything she did for us. She was always on the other end of the phone and would keep us updated on every matter. Thank you.
Heulwen · 29 April 2016
Agent replied · 19 May 2016
Heulwen I know Nadine prides herself on keeping both buyers and sellers updated on every step of the way through the selling process. We are delighted to have helped you with your move and wish you every happiness in your new home.
★★★★★ 5/5
The Trusted Agent SellerExpert, professional and personal
I am delighted with the service I have received from Williams & Goodwin's All Wales Auction arm. Never having offered a property for auction before, I was truly impressed with the skill and expertise of the team, with their professional approach and their personal attention, all of which gave me confidence in this specialised area of the property market. I was kept informed at regular intervals of the numbers of viewings, all of which were accompanied and conducted by the very knowledgeable Peter and I felt in control but supported most ably by Gwennan in the office, who always responded to any of my queries with assurance and understanding. Thank you to the whole team for an excellent outcome and brilliant service..
Mary · 15 April 2016
Agent replied · 19 April 2016
Mary we are delighted in the outcome that we managed to achieve for you at last weeks auction. It is nice of you to have recognised our professionalism and expertise. We firmly believe that by spending so much time on training staff with such a critical transaction as a house sale, this helps us provide best advice, and as was seen in your case achieve the maximum exposure to reach your best price.
★★★★★ 5/5
The Trusted Agent BuyerAmazing staff and an amazing Estate Agent
From the very beginning The Property People have not only been incredible, but so helpful and kind. to both me and my partner during our journey to buy our property, I can honestly say that they are the best estate agents we have ever used! Nothing is too much trouble and they were with us every step of the way, we are so grateful to all of the staff for helping us get our dream home! Thank you so much :)
Holly · 11 April 2016
Agent replied · 14 April 2016
I could immediately see when I showed your partner around the property how keen he was on the house, and your words of praise are really appreciated. It is very reassuring to hear that your experience with us has been helpful and supportive, and I hope you will enjoy your dream home for years to come.
★★★★★ 5/5
The Trusted Agent BuyerBought house through this agent
Really helpful. They did everything they could to accommodate all our requests and need for frequent visits. Special thank you to Vanessa and Claire who were very patient with us!!
Sharon · 16 August 2017
Agent replied · 23 October 2017
Thank you for your fantastic 5 star review and the lovely comments, we really appreciate you taking the time to place a review and hope you have settled into your new home.
★★★★★ 5/5
The Trusted Agent BuyerBuyer only review
As with most house buyers, I'm becoming intimately involved with many estate agents, desperate to find my 'forever home'. This particular estate agent's team has gone out of their way time and time again to look for houses that may suit me and my husband. At every viewing, our encounter has been positive; their agents seem genuine, friendly people who listen to us, are knowledgable and sincere. I have every faith they'll find us our dream home soon!
Zoe · 15 May 2017
Agent replied · 16 May 2017
Whilst it is always nice to hear from our vendors, purchasers, landlords or tenants, i think this is the first review we have received from a client who has yet to complete a property transaction with us. To read such praise is a great reflection on the time and effort we all put in to helping clients fulfill their dreams, and it is kind of you to take the time to acknowledge the care taken in listening to clients needs which we feel is so important. I hope that through these efforts we can find you a suitable property as with our staff spending so much effort in getting to know both our stock of properties and what they offer as well as your needs we can often put forward suggestions that help encourage you to view a property which may not immediately appear suitable
★★★★★ 5/5
The Trusted Agent LandlordFlat rental
Thanks to Nadine and Vanessa for getting a tenant for my flat , excellent tenant found , quick and efficient service.
All staff very helpful and knowledgeable .
Thank you
Andy · 27 September 2016
Agent replied · 28 September 2016
Really pleased that we managed to get you a suitable tenant so quickly Andy, and good to see the appreciation that the training we place so much importance on, has been shown through the knowledge of everyone you have dealt with.
★★★★★ 5/5
The Trusted AgentReally good, for letting and selling
I have let my house using W&G as agents for 7 years. They are always very professional yet easy to work with. When required, they have found suitable tenants quickly and with the minimum of fuss. Communication has always been good, friendly yet courteous.
I have now sold the house, using W&G as agents and they have found a buyer very quickly. All round excellent service, I have no hesitation recommending them for letting and for selling.
PO · 12 December 2015
Agent replied · 23 October 2017
Thank you for your fantastic 5 star review for W&G TPP Team in Bangor, we really appreciate you taking the time to place a review
★★★★★ 5/5
The Trusted Agent SellerBangor office Williams and Goodwin
had my property on the market with the Bangor office and would like to praise the staff at the branch who were helpful , attentive and nothing was too much trouble .
They kept me informed with every step of the process and were very informative and knowledgeable and pleasant to deal with .
Nadine and venessa are a huge credit to the company and were so accommodating and professional at all times , Excellent
Paul · 27 September 2016
Agent replied · 28 September 2016
Thanks for the comments Paul, we place a great deal of importance on training our staff so delighted to see that results are being shown with the knowledge that Vanessa & Nadine are seen be customers as assets
★★★★★ 5/5
The Trusted Agent SellerN/A
Efficient, friendly staff, from the start. Kept us informed through the whole process of selling our late Mother’s home.
We would definitely use them again in the future should they need arise.
Christine · 13 April 2024
Agent replied · 25 April 2024
Thank you very much for your kind words Christine, it was a pleasure to assist you and your family. I am sure the new owners will make the property another lovely family home. Best wishes, Emily
★★★★★ 5/5
The Trusted Agent SellerExcellent service
A huge thank you to Tim, Claire and Vanessa for a truly exceptional service when handling the sale of my mother’s property
Gwenan · 18 October 2017
Agent replied · 19 October 2017
Thank you for your kind words Gwenan I recall the day we took the instruction when I couldn't believe you helping mum put the house on the market, at the same time as finalising your daughters wedding. i bet your are relieved both events have now been successfully completed. I know how hard it must have been for mum to move on from a home she has occupied for so long but I trust she settles into Llanfair quickly, and finds the new garden a little easier to manage.
★★★★★ 5/5
The Trusted Agent BuyerHouse sale
Just want to say a big thank you to everyone at Williams and Goodwin for helping make the purchase of my first home so smooth and straightforward. Can’t thank you enough for your help.
Emma · 21 December 2023
Agent replied · 22 December 2023
Thank you so much for your kind words, Emma! We are so pleased to have been able to help you purchase your first home and are delighted to hear that everything went so smoothly. We hope that you enjoy your new home and that you are very happy there.
★★★★★ 3/5
The Trusted Agent SellerThank you to Vanessa, Nadine and Jonathon for your courteous manner at all times.
Bangor Btanch.
Nerys · 9 June 2016
Agent replied · 10 June 2016
Nerys
Thank you for going to the trouble of reviewing our service, I am pleased to see that the sale of the property has now been completed, and your courteous comments have been passed onto all the staff concerned. We wish you all the happiness in your new home.
Regards
Tim
★★★★★ 5/5
The Trusted Agent BuyerHelpful friendly staff, great communication
We dealt with this agent as a buyer and had great service from them. As I guess with a lot of house purchases things don't always go smoothly and the team here (particular mention to Vanessa) were really helpful and supportive to resolve outstanding issues and get answers to questions, great communication and always returned phone calls / emails when they said they would.
Chris · 4 April 2016
Agent replied · 5 April 2016
Chris. I am pleased to see this purchase has now gone through for you, and that we managed to deliver a good service, in not only answering queries, but returning calls as promised. We pride ourselves on keeping all our customers informed and your praise to Vanessa has been passed on.
★★★★★ 5/5
The Trusted AgentExcellent team
Vanessa Davies was very helpful when I went into the office to arrange a viewing
James · 13 July 2016
Agent replied · 14 July 2016
James, it is so rewarding to hear praise even at the earliest stages of the house moving process, and good of you to identify professional help from Vanessa. I trust the viewing proves successful and we can help you further with identifying a suitable property for you
★★★★★ 5/5
The Trusted Agent LandlordBrillaint
Absolutely brilliant in every way - thank you so much for helping us with our first BTL house by answering the million questions I had on a daily basis. I hope I didn't test your patience to much.
Thank you again, couldn't have done it without you - we'll be back as soon as I can find some more pennies :)
Martin · 1 August 2017
Agent replied · 3 August 2017
Thank you Martin for your fantastic review and your comments have been p[assed to both Vanessa & Jonathan. We look forward to assisting you in your next purchase! and should you need our assistance with this property please give us a shout
★★★★★ 5/5
The Trusted Agent SellerExcellent service
We recently sold our house with Williams and Goodwin and could not fault the service. They called me back when they said they would ans always kept in contact throughout the selling. Emails were answered within minutes of me sending them! Would definitely recommend.
Tesni · 20 April 2018
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.