Trusted Agent profile Β· Bangor

Pinkertons Bangor reviews

β˜…β˜…β˜…β˜…β˜… Excellent

264 reviews across 2 platforms

125 Main Street, Bangor, BT20 4AE

Pinkertons's office in Bangor, at 125 Main Street, is rated 4.6 out of 5 across 264 reviews on two platforms, including 263 Google reviews rated 4.7. It won Trusted Agent in The Trusted Agent 2026 awards.

Google logo

4.7 / 5

263

Reviews on Google

This office

Trustpilot logo

1

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Pinkertons, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Bangor office, from every platform, shown as written. First names only.

5/5

Google

It has taken us 14 months and 56 houses to have finally found our forever home. During those months we had been in contact with many estate agents asking " what is coming on?", and making viewing appointments on a daily basis . I began to know the staff inside out from each estate agent and most knew me as soon as I only gave my first name. πŸ˜†. Pinkertons Bangor are an excellent Team. Aimee and Nikki always went that extra mile and nothing was ever too much trouble. Aimee even went out of her way to contact me regarding houses that were listed with other estate agents just incase I missed " the special one". The Pinkertons Team were very enthusiastic and always to hand anytime you needed them. They were polite, friendly, helpful, professional and most of all, took the time to help us with any queries we had. I would highly recommend Pinkertons Bangor. Karen from Bangor

Karen Β· 7 June 2022

Agent replied Β· 7 June 2023

Thank you for your positive words Karen. The service you have experienced from our team epitomises what we are trying to achieve at Pinkertons. The team we have are super ambassadors for Pinkertons and your highlight of Nikki and Aimee in particular has not come as a surprise. Thank you again for your comments and I hope you settle in to your new home when that time comes.

5/5

Google

The entire team at Pinkertons were fantastic throughout the sale of my apartment. Everything went so smoothly from start to finish. They all have a friendly and professional manner and made the whole process so easy for me, the seller. I highly recommend them for selling your home!

Debbie Β· 23 October 2023

5/5

Google

Pinkertons estate agency service is exemplar in every way. Amazing high level of customer service and attention to detail. Big thank you to Richard, Christina and Nikki. Highly recommended!!!PositiveProfessionalism

Mark Β· 25 August 2022

Agent replied Β· 7 June 2023

Hi Mark, thank you for your feedback. I'm glad you had a super experience and I will pass on your comments to Richard, Christina and Nikki.

5/5

Google

1st class. Excellent customer service. Very attentive even though I was buying from Pinkertons. Sandra and Aimee I have to say were so approachable and easy to chat too when I had a query. If I ever move again it will be definitely Pinkertons selling my property and hopefully would be Pinkertons I would buy from.

Stephanie Β· 26 February 2024

Agent replied Β· 24 August 2024

Thank you for your glowing review! We're thrilled to hear that you experienced 1st class service and excellent customer care during your interaction with us. Sandra and Aimee will be delighted to hear that their approachability and dedication made such a positive impression on you. Thank you again.

1/5

Trustpilot

Disgraceful Property Handover

I am writing to formally express my disappointment and concern regarding the handling of the recent property transaction. As established, you are not acting as my agents in this matter, and therefore I am requesting that you urgently forward me the contact details of the previous owner. All I was given at your office were the keys, with no further information or support.

Mario Β· 27 March 2025

5/5

Google

From the initial valuation to the day of completion, we were so pleased with the amazing service we received from all the staff at Pinkertons. Our regular contacts were the lovely Nikki and Aimee, they were so polite, professional and approachable. A special thank you also to Richard for putting us at ease at the outset and reassuring us we would be in good hands. All in all, a wonderful team effort which we appreciate.

Darren Β· 7 June 2022

Agent replied Β· 7 June 2023

Thank you Darren. It means a lot to the team to hear we've done a fantastic job!

5/5

Google

I have just purchased a flat via Pinkertons (Bangor) and they were excellent - working hard to ensure that the sale went through smoothy. Great service, well done and thank you Nikki.PositiveProfessionalism

Paddy Β· 25 August 2021

Agent replied Β· 7 June 2023

Thank you for taking the time to leave us a review Paddy. Hopefully it will not be too long before you are settled in. Thank you again :)

5/5

Google

We recently bought our first home with pinkertons and from the very first phone call with them we felt so at ease and the whole process made buying a home so less daunting. They talked us through every step and everything went so smoothly and stress free. We couldn't recommend pinkertons enough the whole team are so friendly and helpful:)

Nicole Β· 9 October 2023

Agent replied Β· 30 October 2023

Thank you so much for your wonderful review! We’re thrilled to hear that your experience with Pinkertons was positive from the very beginning. Making the home buying process less daunting and stress-free is our goal, and we’re glad we could achieve that for you. Our team appreciates your kind words and recommendation. If you ever need anything in the future, please don’t hesitate to reach out. Enjoy your new home!

5/5

Google

Richard fell in love with our house the minute he saw it - knew it was one of a kinda and needed special treatment! Couldn’t have asked for better service - even when there where bumps in the road , he worked tirelessly to finally get there ! Whole team kept us informed at all stages - loved the online properly file to keep track of all movements Very well done

Annie Β· 10 September 2022

Agent replied Β· 7 June 2023

Thank you Annie! Your review is super. Richard was smiling from ear to ear when he read it:)

5/5

Google

A very professional and friendly experience when buying my new home. A huge thank you to Nikki and Richard and team who were simply fantastic!

Bobby Β· 7 June 2022

Agent replied Β· 7 June 2023

Thank you for taking the time to leave a review Bobby. It is greatly appreciated.

5/5

Google

Really pleasant experience buying first time home. Sandra and the whole team at Pinkertons Bangor were always very helpful and prompt responding. Couldn't recommend them any higher!

Simon Β· 25 July 2024

5/5

Google

We bought our recent home through Victoria Pinkertons and couldn’t have been happier with their service and follow ups. I would mention individuals but don’t want to miss anyone out, so from myself and Lorraine, a massive thank you to you …

Andrew Β· 14 September 2025

5/5

Google

Excellent team that always go the extra mile. Erin, Peter & Jenny went above and beyond to ensure everything was completed promptly regarding our home sale. Thoroughly recommended.PositiveProfessionalism

Michael Β· 25 August 2021

Agent replied Β· 7 June 2023

Thank you for leaving a review. I will make sure to pass this on to Erin, Jenny and Peter who will be delighted to hear your positive comments. Thank you again!

5/5

Google

Sold my house through pinkertons. Peter and the team could not have been anymore helpful everything ran smoothly. Have recommended to friends who are thinking of selling. Would not hesitate to use again

John Β· 7 June 2020

Agent replied Β· 7 June 2023

Thank you for recommending us to your friends John. Hopefully at the end of their sale they will say their experience of Pinkertons was as great as yours was!!

5/5

Google

Buying a house through Pinkertons was a good experience the staff were all so friendly and helped us with many of our questions and were usually very quick to respond. Which at such an anxious time was very helpful. We primarily dealt with …

Scott Β· 14 August 2025

5/5

Google

I would highly recommend Pinkertons Estate Agents to anyone regarding property sales or rental. I am currently going through the sale of a property with Mr Peter Morrison and all the staff in both the Comber and Bangor branches. I have been very impressed with the level of professionalism and response handling the viewings and keeping me appraised about feedback and offers. Best wishes for continued success in the future to all at PinkertonsPositiveResponsiveness, Professionalism

Colin Β· 25 August 2021

Agent replied Β· 7 June 2023

Hi Colin, thank you for taking time out to leave a review for the team. We agree, the professionalism of Peter is second to none! I will ensure I pass your comments on to him and the rest of the team.

5/5

Google

I was very pleased with the service I received from the team. In particular, a big thank you to Colin, for his advice and attention to detail.

Glenn Β· 7 June 2021

Agent replied Β· 7 June 2023

Hi Glenn, thank you for your feedback. We agree, Colin is a font of knowledge and a great asset to our team.

5/5

Google

Used Pinkertons on a recent sale. Service from start to finish was exceptional. Richard provided great advice from initial contact and was calming during sale when I had the odd wobble. The team were very efficient, professional and supportive and kept us fully informed and dealt with any queries without hesitation. I would highly recommend - just wish I had used them previously!

Colleen Β· 8 January 2023

Agent replied Β· 7 June 2023

Thank you Colleen. We are so glad you had a wonderful experience with us.

5/5

Google

I had an excellent experience with Pinkertons. The staff were kind and courteous throughout my house purchase. The process was really smooth and I felt they always tried their best to keep me informed. I'd definitely recommend this agency and would use them in the future myself as well.

Damien Β· 19 December 2023

Agent replied Β· 2 January 2024

Thank you so much for your wonderful review, Damien! We're ecstatic to hear that you had an excellent experience with Pinkertons. Providing kind and courteous service throughout the house purchase process is extremely important to us, and we're thrilled that we were able to meet your expectations. We genuinely appreciate your recommendation and look forward to assisting you in the future. Thank you for choosing Pinkertons!

5/5

Google

Colin and Jenny were brilliant helping me rent my property, very good at their job

Matthew Β· 9 November 2022

Agent replied Β· 7 June 2023

Thank you Matthew. I would agree, both Jenny and Colin are super at what they do!

5/5

Google

I really can’t praise this Pinkertons team highly enough! From the viewing stage, through the offer process and beyond they were professional, informative and supportive, regularly updating us on the progress. Even when the purchase fell through because the vendors took their property off the market, Pinkertons have continued to help us in our search. Such a wonderfully warm sales team who definitely deserve 5 stars!!

Deborah Β· 7 June 2022

Agent replied Β· 7 June 2023

I am glad you were delighted with our service Deborah :)

5/5

Google

We viewed a property with Victoria Pinkerton and found all staff exceptionally personable and responsive. Thanks!

Leah Β· 14 March 2026

5/5

Google

Bought our new home trough Pinkertons and we could not recommend them enough. Every single person from start to finish in their office was so wonderful. I felt like they were on the journey with us together. They are so fantastic with their …

Helen Β· 14 June 2025

5/5

Google

Since the minute I met Victoria, to the last phone call with Aimee (& numerous conversations in between with Nikki), the service has been exceptional. They followed up with every part of the sale process & kept the buyers equally informed. I will be using Pinkertons again when I next move.

Sharon Β· 16 March 2025

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about Pinkertons Bangor

How many reviews does Pinkertons Bangor have?

Pinkertons's Bangor office has 264 reviews across two platforms: 263 on Google, 1 on Trustpilot (across the whole business).

What is Pinkertons Bangor's rating?

Pinkertons Bangor is rated 4.6 out of 5 across all 264 reviews, and 4.7 out of 5 on Google from 263 reviews.

Has Pinkertons won any awards?

Yes. In The Trusted Agent 2026 awards: Pinkertons, Bangor won Trusted Agent.

Where is Pinkertons's Bangor office?

Pinkertons Bangor, 125 Main Street, Bangor, BT20 4AE.

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