5/5
GoogleThe team were always extremely helpful and their customer service excellent especially Colin from the Bangor office. Thank you so much for your assistance and kindness.
Trusted Agent profile · Bangor
Pinkertons Bangor reviews
★★★★★
264 reviews across 2 platforms
125 Main Street, Bangor, BT20 4AE
Pinkertons's office in Bangor, at 125 Main Street, is rated 4.6 out of 5 across 264 reviews on two platforms, including 263 Google reviews rated 4.7. It won Trusted Agent in The Trusted Agent 2026 awards.
Awards
The Trusted Agent 2026 results for Pinkertons, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the Bangor office, from every platform, shown as written. First names only.
Google1/5
GoogleDisgusted in their service and attitude toward people. They discriminate against families who need housing benfits to back up their income, they don't return calls and many times won't even give you a viewing.
Agent replied · 2 October 2023
Dear GamingNISickboy Thank you for taking the time to share your feedback, although we're sorry to hear about your experience. We appreciate your understanding and would like to clarify our position regarding tenants in receipt of benefits. At Pinkertons, we understand the importance of providing equal opportunities to all prospective tenants. However, it's important to note that the eligibility criteria for tenancies can vary based on several factors, including the preferences and requirements of property owners, as well as regulations set by mortgage companies. In many cases, the decision to rent to tenants in receipt of benefits is not determined by Pinkertons but is influenced by the property owner's mortgage agreement, which may have restrictions in place. We always strive to inform our clients about such stipulations and work to find the most suitable properties for prospective tenants based on their needs and preferences. We appreciate your understanding of this matter, and we remain committed to assisting you in finding a property that aligns with your requirements and preferences. Please do not hesitate to contact us if you have any further questions or if we can be of assistance in the future. Sincerely, The Pinkertons Team
5/5
GooglePinkertons were everything you expect in an estate agent. Courteous, precise and prompt. Despite the added issue of our being overseas purchasers, they were aware of time differences and nothing was too much trouble. Would highly recommend
Agent replied · 23 June 2023
Thank you for sharing your positive experience with Pinkertons! We greatly appreciate your kind words and are delighted to hear that we met your expectations as an estate agent. It's fantastic to know that our team was courteous, precise, and prompt in assisting you throughout the process. We understand the unique challenges that can arise when working with overseas purchasers, and we're thrilled that we were able to navigate the time differences and ensure a smooth experience for you. We believe in going above and beyond for our customers, and we're glad that nothing was too much trouble for our team. Your high recommendation means a lot to us, and we truly value your trust in our services. If there's anything else we can assist you with in the future, please don't hesitate to reach out. We're here to help. Thank you once again for choosing Pinkertons. We wish you all the best with your overseas purchase and any future endeavors.
5/5
GoogleWe purchased a property from Pinkertons and found them very professional, helpful and approachable. As we were so impressed we used them to rent out a property and they found us great tenants. I would certainly recommend them and would use them again.
Agent replied · 7 June 2023
Hi Dawn, thank you for leaving your thoughts on our service. We're thrilled you were so delighted.
4/5
GoogleSales team worked hard and Erin was particularly helpful.
Agent replied · 7 June 2023
Hi William, thank you for leaving great feedback for us. I will pass on your positive comments to Erin.
5/5
GoogleAfter renting our property for the previous 10 years to buying it. Pinkertons Bangor have been a great help in everything we've needed as tenants and buyers. Can't thank them enough. The current team is a credit to their industry.
5/5
GoogleSold my house with pinkertons recently. Staff are excellent and leave nothing for you to worry about. Always checking with your own sale and purchase. Great at communicating with solicitors, other estate agents etc and keeping you updated. Couldn't recommend them enough. Thank you
Agent replied · 7 June 2023
Hi Gareth, thank you for your lovely comments and taking the time to leave us a review!
5/5
GoogleExcellent service from start to finish ! We were kept well informed during a complicated sales process (long chain) and relied on the team’s excellent advice throughout. The whole team went the extra mile and I would not hesitate to recommend them.
Agent replied · 7 June 2023
Thank you for taking the time to leave us a review :)
5/5
GoogleHelp and advice was spot on, incredibly professional, knowledgeable and reliable. Definitely made our investment journey really easy. Wouldn’t want anyone else to take care of our properties. 11/10
Agent replied · 2 October 2023
We're absolutely thrilled by your 5-star Google review! It's a pleasure serving customers like you. Your feedback is invaluable, and we're excited to continue exceeding your expectations.
5/5
GoogleFirst class from pinkertons throughout the purchase of our home. Kept us up to date regularly and pushed the sale through. There Web portal in very good you can login and see what stage your sale is at. Would highly recommend pinkertons for selling or buying a home.
5/5
GooglePinkertons offer a friendly, efficient, professional service. I would highly recommend them. Pinkertons offered expert advice and engaged with us throughout the whole process. Nothing was too much trouble. We have had a wonderful experience, thank you team Pinkerton.PositiveResponsiveness, Quality, Professionalism
Agent replied · 7 June 2023
Hi Heather, thank you for taking the time to leave us a review - It is greatly appreciated.
5/5
GoogleExcellent customer service, kept me up to date and great advice whenever I needed it. Very grateful the Bangor team who made the process as easy as possible.
Agent replied · 2 October 2023
Thank you for the stellar 5-star review! We're so grateful for your support and trust in us. We look forward to serving you again in the future!
5/5
GoogleColin and Jenny at Pinkerton's were very good. They got me a tenant extremely quickly and were extremely knowledgeable. The price was very reasonable too and they responded to my e mails and phonecalls promptly. Good service by Pinkerton's!
Agent replied · 7 June 2023
Thank you for taking the time to leave a review for us Barry, and I am glad the team looked after you so well.
5/5
GoogleThey understood my maintenance issue immediately and suggested a fix even though I wasn't, technically, a customer - thank you!
Agent replied · 24 August 2024
Thank you so much for your fantastic review, Richard! We're thrilled to hear that we were able to understand your maintenance issue and suggest a fix. Providing helpful and prompt service is important to us, and we're glad we could assist you. If you ever need any further assistance in the future, please don't hesitate to reach out. Thank you for choosing Pinkertons!
5/5
GoogleExceptional from start to finish, from first contact to viewing, offers and completion the staff at Pinkertons could literally not have done anymore to help, inform or reassure us as buyers. I can’t think of an email or call which wasn’t answered almost immediately with all the info needed, Fantastic service.
Agent replied · 7 June 2023
Hi Colm, thank you for taking the time to leave a review and for your comments. I know the team set themselves very tight targets for returning calls and emails and its lovely that it is noticed.
5/5
GoogleHaving used Pinkertons for the sale of our family home we cannot recommend them highly enough. A thoroughly professional service from start to finish, always keeping us updated on the progress of the sale and extremely pleasant and knowledgeable staff.
Agent replied · 7 June 2023
Thank you Stephen. It was an absolute pleasure dealing with you and thank you for choosing to use Pinkertons. We really do appreciate the business.
5/5
GoogleJust sold my property with Pinkertons, couldn't fault them. They where very attentive, where updating me on a weekly basis on what was happening and where making the process as stress free as possible. I would very much recommend and would use them again.PositiveResponsiveness, Professionalism
Agent replied · 7 June 2023
Hi Ryan, thank you for leaving a review for us. Delighted you had a great experience with our team.
5/5
GoogleFrom the start to finish the staff at Pinkertons couldn't be more helpful. They constantly kept us in the loop with how the whole process was getting on. Within two months we had bought our first house.
Agent replied · 7 June 2023
Hi Glenn, thank you for your review. We really do pride ourselves on the service we give. We hope you are enjoying being homeowners.
5/5
GoogleStaff in the Bangor branch once again have been exceptionally helpful, professional and efficient. Communication is excellent, and the team provide great personalised customer service. Thank you!
Agent replied · 27 July 2023
Thank you for your kind words and the outstanding five-star review you left for the staff at our Bangor branch. We greatly appreciate your feedback. We are thrilled to hear that our team in Bangor continues to provide exceptional help, professionalism, and efficiency. Maintaining excellent communication and delivering personalised customer service are core values we strive for, and we are delighted to know that we met your expectations.
5/5
GoogleVery professional. Of particular note were Peter and Erin who were a great help throughout the sale. A very efficient process throughout and will definitely be using their services again in the near future.
Agent replied · 7 June 2023
Thank you Keith :)
5/5
GoogleRecently purchased through Pinkertons, really happy with the service. Great communication through the whole process, kept everything moving along!
5/5
GoogleExcellent estate agent that prioritises your wants and needs to make the process as smooth as possible!
5/5
GoogleI had the privilege of dealing with Peter and Erin who work from Pinkertons, Comber. They provided a frist class service when selling my house and always had a friendly helpful can-do attitude throughout the process. I would highly recommend people use them when its time to sell a house.
Agent replied · 7 June 2023
Great words David! I will pass on your comments to Peter and Erin who will be delighted that they did an excellent job. Thanks for taking the time to leave a review :)
5/5
GoogleGreat team at Pinkertons, I wouldn't hesitate to used them again for both sales and lettings
Agent replied · 24 August 2024
Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with our team at Pinkertons.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Pinkertons Bangor
How many reviews does Pinkertons Bangor have?
Pinkertons's Bangor office has 264 reviews across two platforms: 263 on Google, 1 on Trustpilot (across the whole business).
What is Pinkertons Bangor's rating?
Pinkertons Bangor is rated 4.6 out of 5 across all 264 reviews, and 4.7 out of 5 on Google from 263 reviews.
Has Pinkertons won any awards?
Yes. In The Trusted Agent 2026 awards: Pinkertons, Bangor won Trusted Agent.
Where is Pinkertons's Bangor office?
Pinkertons Bangor, 125 Main Street, Bangor, BT20 4AE.
