Every review we hold for the Bangor office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleCould not recommend this agent highly enough! The staffs are friendly, especially Matthew. Thank you guys for your help.PositiveResponsiveness, Professionalism
Ammar · 26 August 2021
Agent replied
Thank you for your thoughtful 5* review and recommendation! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleHad a great experience with Beresford Adams renting my first property. The whole process was stress free- Mathew was very helpful. Would recommend to anyone
Ethan · 6 December 2019
Agent replied
Thank you for taking the time to leave us your wonderful comments. I will make sure the local team are made aware of your 5* review and recommendation. Kind regards, Donna
★★★★★ 5/5
GoogleWorking with Beresford Adams was very easy and effortless, from house search to moving in. We would like to say a massive thank you to the letting negotiator Lauren for all her help throughout the process, she was super helpful, very friendly and her communication was excellent. Also to Matthew for finalising paperwork efficiently. Highly recommend working with this agency!
Georgia · 30 July 2022
Agent replied · 30 July 2023
Thank you for your amazing 5* review and kind words of our dedicated team. It is great to see that you would recommend them. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleAbsolutely brilliant service from Mandy at Beresford Adams. Mandy handled the sale of my late sister’s house for us with compassion and was so professional. She was excellent at helping us with local knowledge as we didn’t live in the area and kept in touch, we never had to chase anything up. Truly fantastic, 5 stars just isn’t enough.
Rose · 30 July 2022
Agent replied · 30 July 2023
Thank you for your glowing 5* review. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleMatt and Hannah and everyone at Beresford Adams have been a joy to deal with from the beginning to end. They have made it simple and straight forward and I hope to continue working with them in the future.
Barbora · 11 October 2023
Agent replied · 30 July 2023
Many thanks for the fantastic 5* review. Kind regards, Lucy, Customer Relations.
★★★★★ 4/5
GoogleVery happy with the support that Beresford Adams gave to both myself and my sellers
Valerie · 30 November 2024
Agent replied · 10 November 2024
Thank you for your lovely review Valerie. Best wishes, Lucy, Customer Relations.
★★★★★ 4/5
GoogleLisa made my first time house buy a breeze. Well recommend her. So helpful and professional.
Penny · 28 July 2019
Agent replied
Many thanks Penny for the kind review and recommendation. Kind regards, Lucy
★★★★★ 5/5
GoogleVery proactive, communicative and friendly lettings team (Bangor). Their onboarding apps made it very easy to connect with the right utility services in time for when we needed it - handy. We'd def recommend these guys.
Kevin · 11 October 2023
Agent replied · 30 July 2023
Thank you Kevin for such wonderful comments about our local team! Best Wishes, Scott @ Customer Care.
★★★★★ 5/5
GoogleLauren, Hannah, and Mathew at Beresford Adams were absolutely brilliant and incredibly helpful. Finding a place to rent in the area with a dog is a real challenge, but they made it possible. Without a doubt the best estate agent around. Thanks so much, Will
Will · 1 January 2023
Agent replied · 30 July 2023
Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleThank you so much for marketing and selling our property in Y Felinheli
Johnny · 30 November 2024
Agent replied · 10 November 2024
Thanks Johnny for your great 5* review. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleFantastic letting staff! Helped me and my son to find a lovely home☺️
Megan · 30 November 2024
Agent replied · 8 December 2024
Thank you for taking the time to leave us this great 5* review Megan. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleMatthew was nothing but helpful in the viewing and the whole moving process also!
Arthur · 28 July 2019
Agent replied
Thank you for your great 5* review and kind words. Kind regards, Scott
★★★★★ 5/5
GoogleThe service from beresford adams was second to none. Great staff who kept me informed about the progress with letting my property. I’ve used other agents in the past but none as professional as beresford adams. Would recommend them to anyone who is looking for good service.PositiveProfessionalism
Georgina · 26 August 2022
Agent replied · 30 July 2023
Many thanks for your outstanding recommendation and 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleA big thanks to everyone at Beresford Adams for finding great tenants for my rental. From start to finish I was kept informed throughrought. Would recommend to anyone looking to let out their property!!
Angela · 11 October 2023
Agent replied · 30 July 2023
Wonderful to read your 5* review and thank you for taking the time to leave our local team such brilliant comments! - Kind Regards, Scott @ Customer Care
★★★★★ 5/5
GoogleLauren and Hannah have been very helpful, efficient and responsive throughout the process of letting my flat.
Peter · 1 September 2024
Agent replied · 25 August 2024
Thank you for leaving us your superb 5* review Peter. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleBeresford Adam's Bangor are excellent, very professional and helpful in all correspondance. Clear communication, efficient and went above in meeting me at the property to sign tenancy over and obtain keys, which saved me journey time and mileage travelling from NorthWest England. Very impressed and would highly recommend.PositiveResponsiveness, Quality, Professionalism
Jasmine · 26 August 2021
Agent replied
Thank you Jasmine for taking the time to leave us this great 5* review and recommendation. Kind regards Lucy, Customer Relations
★★★★★ 5/5
GoogleRefreshingly open and customer service focused team! They appear to be focused on ensuring that all parties are protected and supported. Cannot recommend them highly enough, their mortgage broker is absolutely sensational too, he cannot do enough to support you during your purchase!
George · 30 July 2022
Agent replied · 30 July 2023
Thank you for taking the time to share your experience and for your wonderful 5* review and recommendation! Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleCan’t thank beresford adams enough! They made the moving process so easy and help with any questions. Made moving into my first place a breeze. Thank you guys :)
Louise · 11 October 2023
Agent replied · 30 July 2023
Thank you for taking the time to leave us your 5* review! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI’d like to thank the letting teams Matthew, Lauren and Hannah for making renting my property such an easy process. Very responsive to any questions I had and gave me peace of mind throughout! Thank you all.
Barbara · 31 January 2023
Agent replied · 30 July 2023
Thank you for the fantastic 5* review and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
Googlehad my property up for sale and to let. Decided to rent t and the agent found tenant and moved in in less than a week. Top rate!
David · 11 October 2023
Agent replied · 27 August 2023
Thank you for your terrific 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 1/5
GoogleWhen renting a house, nobody told you about the house is for sale. They rented a house where I lived with my children and my partner for 6 months when they had another house for us 0 emails, 0 suggestions as if we were not. Now that we have …
Paulina · 28 July 2019
Agent replied
Good Morning, We are deeply sorry to hear this. Please be assured that the health , safety and happiness of our customers is extremely important and it is imperative that 5* service and communication is provided at all times. I would like to assure you that all feedback is taken very seriously and thank you for bringing these issues to our attention . If you would like this matter to be investigated further, please send more details to customercare@countrywide.co.uk and this will be looked into further. Thank you again for taking the time to leave this feedback. Kind regards, Regan
★★★★★ 5/5
GoogleExcellent support and service from Natalie in the lettings section. A breath of fresh air when compared with the previous incumbent to the post, determined, informative and with good communication skillls. She literally ‘Does what it says on the tin’ and keeps you informed along the way. Much appreciated.
Keith · 28 July 2019
Agent replied
Many thanks Keith for the fantastic 5* review of your experience with Natalie and our Beresford Adams team.
Kind regards, Lucy
★★★★★ 5/5
GoogleThe Bangor Beresford Adams team was always extremely helpful and professional during the sale of our house. We would recommend them without hesitation. Thank you very much to everyone for your help and excellent service.
Robin · 30 July 2022
Agent replied
Many thanks for your outstanding recommendation and 5* review. Best wishes, Lucy, Customer Relations
★★★★★ 5/5
GoogleVery professional and quick to respond .
Managed to find me a tenant with no stress to myself.
Would definitely recommend.
Jill · 11 October 2023
Agent replied · 30 July 2023
Many thanks for the fantastic recommendation and 5* review. Kind regards, Lucy, Customer Relations.
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