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Beresford Adams Bangor reviews

4.6

★★★★★ Excellent

150 reviews across 1 platform

282 High Street, Bangor, Gwynedd, LL57 1UL

Part of Beresford Adams, see every office.

Beresford Adams's office in Bangor, Gwynedd, at 282 High Street, is rated 4.6 out of 5 across 150 reviews on 1 platform, including 150 Google reviews rated 4.6.

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4.6 / 5

150

Reviews on Google

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Bangor office, from every platform, shown as written. First names only.

5/5

Google

I can't thank Beresford and Adams enough for helping us to find a great place to live in Bangor. We have been trying to arrange viewing for properties without any luck for quite a few weeks. With only days left until our moving date, Susie and Matt were incredibly helpful not only in finding the property and also work beyond their normal hours to make it possible for us to move in on our desired date.PositiveResponsiveness, Quality, Professionalism, Value

H · 26 August 2021

Agent replied

Thanks so much for this fantastic 5* review! It means so much to the team who really work hard for their customers! Enjoy your new home. Best wishes Graham @ Customer Relations

5/5

Google

Would highly recommend Beresford Adams Letting Team in Bangor. They went out of their way to make moving into my new home as smooth and problem free as possible. A huge thank you to Lauren, and Hannah too.

Mandy · 11 October 2024

Agent replied · 25 November 2023

Thank you for taking the time to leave us this tremendous 5* review and recommendation. Kind regards, Lucy, Customer Relations

5/5

Google

The Bangor letting office were so helpful when I was looking for my first let. They were responsive and friendly at any time of day and always came back with a solution or suggestion to any issues that arose. They made the experience of letting easy to understand and helpful, and I would really reccommend getting in touch with them for lettings!

Sophie · 15 July 2025

Agent replied · 13 April 2026

Thank you for taking the time to leave us this tremendous 5* review and recommendation. Kind regards, Lucy, Customer Feedback and Support Team.

5/5

Google

After struggling to find a letting agent that would help us find a property to rent as we were relocating from Essex to North Wales, Beresford Adams couldn't have been anymore helpful! Lauren was absolutely amazing, she responded to emails/phonecalls quickly and made our whole process so smooth! Thank you for everything x

Claire · 11 October 2023

Agent replied · 30 July 2023

Thank you for the fantastic 5* review and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.

5/5

Google

Hannah Denham is right property agent helping me find the right property. Good communication skills , and great house recommendations Thank you help us I will choose always Bresford Adams in future Thank you.

Simrat · 11 October 2024

Agent replied · 25 November 2023

It is wonderful to read your kind words and comments! Thank you for the 5* review! - Best Wishes, Scott @ Customer Care.

5/5

Google

We did not have a proper check-in when we took over the property and discovered a number of issues that needed to be resolved. However, Kimberley Dafern from Beresford Adams Property Management Department visited the house to see the problems for herself and took prompt action together with the landlord to resolve them. Kimberley was understanding and efficient with a commendable sense of urgency in her desire to have a satisfied tenant. There are still a few residual inconveniences, but in general we are very happy with the service received.

Caroline · 31 July 2019

Agent replied

Hi Caroline, many thanks for your 5* review. Despite some issues, I am pleased to read that Kimberley was both professional and effective in addressing the issues you had and hope any continuing concerns are also promptly dealt with. Best wishes, Tracey.

5/5

Google

Lauren and the team at Bangor Branch have been nothing but helpful! Always giving prompt, detailed and informative responses to all calls and emails made within the process of securing a property. Their efforts and professionality made what would usually be a stressful time a pleasure. I very much look forward to renting my new home with them.

Sean · 1 April 2023

Agent replied · 30 July 2023

Thank you for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Relations.

5/5

Google

We first contacted the Bangor office of Beresford Adams by phone and the Agent, Alex, was so polite and professional. This continued throughout the whole process, with Alex following us closely all the way. He was very knowledgeable and demonstrated his competence several times over, making suggestions on points we had not taken into consideration giving advice when needed, and was a valuable asset to the negotiations. We were very impressed by the whole staff in general, who were always available and helpful. We could not be happier for our choice of Estate Agent, and will make Beresford Adams our first point of contact for any future requirements. Thank you Beresford Adams for your excellent service.

Martin · 11 October 2024

Agent replied · 25 March 2024

Many thanks for your fantastic 5* review Martin. Best wishes, Lucy, Customer Relations.

5/5

Google

Just rented a property through this agent. Smooth experience overall. Hannah and Alex were great at keeping me informed. The welcome kit with discounts and reminders for utility registrations, DVLA updates, and other authorities was a nice touch.

Ahmed · 3 June 2024

Agent replied · 25 August 2024

Ahmed Ali thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.

5/5

Google

The staff at Beresford Adams in Bangor are highly efficient and in my case have taken a great weight off my mind managing my property while I live overseas, keeping me up to date whenever needed. Great work, team! And especially Mandy, she's brilliant!

Deb · 11 October 2023

Agent replied

Thank you for taking the time to leave us this amazing 5* review. Kind regards Lucy, Customer Relations.

5/5

Google

Sian and Mandy were exceptional in not only helping me find the right property but throughout the entire process. Smooth communication, and great house recommendations. This is the second house I have bought through them now and will use them again in the future.

Scott · 11 October 2023

Agent replied · 27 August 2023

Thank you for the fantastic 5* review and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.

5/5

Google

Since we are now based in the South East, Beresford Adams worked with us to make sure we could get all testing and certificates completed without us having to do any more than organise the various engineers to collect and drop the keys off at the office. They were also very helpful and quick to find us a new buyer when our initial one dropped out at the very last minute.

Rish · 11 October 2024

Agent replied · 25 March 2024

Hello Rish, Wonderful to read your kind review and thank you for your 5*!

5/5

Google

I had the pleasure of being assisted by Naomi throughout the process, and even with the challenge of helping me find the right property to rent that would also allow my dog and be in the right area, Naomi went above and beyond to assist me and has really made what was a daunting experience, rather stress free and exciting! Could not recommend Beresford Adams Bangor enough!! Thank you!

Tamsyn · 31 July 2019

Agent replied

Hi Tamsyn, it was a pleasure to read that Naomi helped you so much and went above and beyond to ease your experience. It sounds like she deserves each one of those 5 stars! Best wishes to you and your dog in your new home. Best wishes Emma

5/5

Google

Cannot thank Ashley, Shan and Mandy enough! They have been nothing but professional and kind throughout this process. We will always use Beresford Adams with any of our properties. Always a good atmosphere when you go into the Branch 👍 …

Trish · 11 October 2023

Agent replied · 27 August 2023

Many thanks for your outstanding 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

Had to find accommodation urgently for work in Anglesey, even during the Xmas break and new covid lockdown Beresford Adams was extremely helpful in finding us a place to live at short notice. Matthew Owen was outstanding in the service he provided, even staying late to get us the keys and facilitate our move... highly recommend Estate Agents in BangorPositiveProfessionalism

Neil · 26 August 2021

Agent replied

Thank you for taking the time to leave us this great 5* review and recommendation. Kind regards Lucy, Customer Relations

5/5

Google

Whilst dealing with the Beresford Adams Bangor Branch as a buyer; I was treated in a very professional manner by staff and would have no hesitation in doing business with them again. Thanks for all your hard work Mandy.

Dylan · 13 October 2025

Agent replied · 13 April 2026

Thank you for your 5* review. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team! Best wishes, Lucy, Customer Feedback and Support Team.

5/5

Google

Matthew, Hannah and the team at Beresford Adams Bangor are superb. They have just let a property for us and were attentive, went the proverbial extra mile and always engaging and professional. I would highly recommend dealing with the team for all your property letting needs.

Scotty · 2 March 2023

Agent replied · 30 July 2023

Thank you for your thoughtful 5* review and recommendation! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.

5/5

Google

From start to finish Ashley and Sian at Beresford Adams Bangor were always available for all our enquiries. Our purchase went smoothly and they always responded to queries super quickly and they even gave us a moving in goody bag which came in super handy. Would highly recommend.

Morwenna · 2 December 2022

Agent replied · 30 July 2023

Thank you for taking the time to leave us this tremendous 5* review and recommendation. Kind regards, Lucy, Customer Relations

5/5

Google

Lauren and Matthew at Beresford Adams lettings in Bangor were always very helpful. First name basis which put me at ease. I can not fault these pair! Super friendly, chatty, answer the phones / emails very quickly. Great knowledge about lettings and areas. Safe to say I'll miss them!

Jameson · 30 July 2022

Agent replied · 30 July 2023

Thank you for your terrific 5* review and your kind words. Best wishes, Lucy, Customer Relations.

5/5

Google

I wanted to rent my property out as I was moving house, the whole process was very quick and easy from start to finish. Matthew Owen was especially helpful, very organized and would reply to any queries straight away. I would definitely recommend this estate agent if you are looking to let your property.PositiveResponsiveness

Gwen · 26 August 2021

Agent replied

Thank you for taking the time to leave us this great 5* review and recommendation. Kind regards Lucy, Customer Relations

5/5

Google

The Beresford Adams Bangor office were amazing with my first let. The team were friendly, responsive, and always had helpful advice. They made the whole process simple and stress-free. I’d definitely recommend them for lettings!

Hamza · 13 September 2025

Agent replied · 13 April 2026

"Thank you so much for taking the time to share your positive experience with our Bangor office! We strive to make the letting process stress-free and it's wonderful to hear that the team went above and beyond to provide helpful advice. We truly appreciate your recommendation! Kind regards, Lucy, Customer Feedback and Support Team

1/5

Google

*update, they claim it’s tenant error not ventilating the property. Very strange when the whole house was drafts due to ill fitting windows also two couldn’t be closed. They refuse to accept responsibility even when an independent report insisted by the EHO condemned the property. 44 Mill Lodge Estate, LL59 5YB Do not use this company for anything. They let totally substandard properties out then try to blame the tenant and attempt to cover up their shortcomings. The house is riddled from black mould and damp in every room. Numerous complaints fell on deaf ears, resulting in two children being hospitalised with one placed in an induced coma in Alder hey . Caused by living in a substandard property. They hid the specialists reports that recommended “ It would be cheaper to knock the house down and rebuild it, there is nothing the tenant could of done to prevent any of the damp.” UPDATE… Customer services still refuse to accept that the house is condemned to the point EHO and Alder Hey wouldn’t allow the tenant to return to the above property due to the hazardous risks. They even expected the tenant to clean the hazardous black mould ..!!!!

Dave · 11 October 2023

Agent replied · 30 July 2023

Hello, please contact us via review@countrywide.co.uk with full details so that we can look into this concern further for you. Kind regards, Lucy, Customer Relations.

5/5

Google

We let our house on a long term basis using Beresford Adams in Bangor who are one of a very small number of agents who deal with lettings in North Wales. Matthew and Hannah have both been superb in dealing quickly with all issue. We had absolutely no experience and were helped through the process very smoothly. They advertised for tennants and showed people the property getting a very suitable tennant in a matter of a few days. Highly recommened

Mike · 11 October 2023

Agent replied · 30 July 2023

Thank you for your brilliant 5* review and thank you for your recommendation. Best wishes, Lucy, Customer Relations.

5/5

Google

I had a property to let, and on a whim walked into the Bangor office of Beresford Adams to see if they could help me. They couldn't have been more helpful, and the staff were exceptionally friendly. I was sat down, talked through the process and given clear information about the various levels of support and service they could offer. Best of all, they were significantly more competitive price wise than the other companies I'd tried beforehand. Within two hours (!) they'd not only visited the property, but also found a perfect tenant, who moved in a week and a half later. All in all, an excellent service which I'd recommend to anyone looking to let a property.

Jeremy · 11 October 2023

Agent replied · 25 November 2023

Thank you for your terrific 5* review and recommendation. Best wishes, Lucy, Customer Relations.

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