4/5
GoogleThe estate agents themselves were really good. Made the process of buying our house very smooth. We had a bad experience with their in house mortgage advisor, Martin. Would not recommend using him.
Trusted Agent profile · Bangor · Gwynedd
Verified
Beresford Adams Bangor reviews
★★★★★
150 reviews across 1 platform
282 High Street, Bangor, Gwynedd, LL57 1UL
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Beresford Adams's office in Bangor, Gwynedd, at 282 High Street, is rated 4.6 out of 5 across 150 reviews on 1 platform, including 150 Google reviews rated 4.6.
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Reviews
Every review we hold for the Bangor office, from every platform, shown as written. First names only.
Google5/5
GoogleMoving house is always a stressful and difficult experience but the Beresford Adams - Bangor office staff were extremely helpful, communicative and professional throughout the process and I would definitely recommend to anyone looking to rent a property in the Bangor/Gwynedd Area. 5*PositiveResponsiveness, Professionalism
Agent replied
Thank you for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Scott @ Customer Relations.
5/5
GoogleThe team at Beresford Adams have been great having used them now for lettings the past 3 years. They are swift to respond to emails and very fluid with comms.
Agent replied · 30 July 2023
Thank you for taking the time to leave us this tremendous 5* review. Kind regards, Lucy, Customer Relations
1/5
GoogleDreadful estate agency, poor customer service, and back covering when they get it wrong. We were in a rented property and they were instructed by the landlord to carry out the handover, report, and photographs. Prior to and at the handover …
Agent replied
Hi Cara, I am disappointed to read about the service you have received. Please be assured all feedback is taken extremely seriously and will be passed onto the relevant people to highlight and look into any failings in service. Please could you provide the details to the customer care team who will look into this for you customercare@countrywide.co.uk. Many Thanks. Regan.
5/5
GoogleAmazong experience, susie helped so much to find.myself and.collegue a place after so many rejectioms she stuck by us and got us a home, so supportive, could ask for a better letting agentsPositiveResponsiveness, Professionalism
Agent replied
Thank you for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
5/5
GoogleExcellent service from the team.
Agent replied · 25 March 2024
Thank you for taking the time to leave us this amazing 5* review Andrew Owen. Kind regards Lucy, Customer Relations.
5/5
GoogleRecently moved into a house in n menai bridge area with the assistance of Matthew who was extremely helpful with this process. Good communication throughout, friends and professional. Would highly recommend.PositiveResponsiveness, Professionalism
Agent replied
Thank you for taking the time to share your experience and for your wonderful 5*'s! Kind regards, Scott @ Customer Relations
5/5
GoogleHouse purchase. The team was fantastic. They kept me updated, explained everything clearly and the whole process was stress free. Really friendly and efficient - and fully bilingual service. I cannot recommend them highly enough. Diolch, Sian a Martin!
Agent replied
Thanks Eirini for the wonderful 5* review and recommendation! It's great to see that Martin and the Beresford Adams team once again provided a professional, efficient and friendly service. I will of course pass on your kind words to all involved at the branch. Best wishes, Lucy
5/5
GoogleWe’re relocating to Anglesey and found a property for my dad through Beresford Adams in Bangor. The team have been amazing from start to finish and have really made it all a stress free experience. Would highly recommend
Agent replied
Thank you Abi for taking the time to leave such a kind review. Best wishes with the move. Kind regards, Mark
5/5
GoogleExcellent service and super helpful! They have made the process of moving a lot easier by their support.
Agent replied · 30 July 2023
Many thanks for the fantastic 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleVery happy with the service. Rented my house out through BA, very efficient and kept me informed all the away and nothing was too much trouble. Thank you. Would recommend to any other landlord 5/5
Agent replied
Thank you for taking the time to leave us your wonderful comments. I will make sure the local team are made aware of your 5* review and recommendation! Best wishes, Donna (Customer Relations).
1/5
GoogleAvoid like the plague. Reliably incompetent, devious and money grabbing. I used the Bangor Branch of Beresford Adams to fully manage my property for 9 … More
5/5
GoogleHad a great experience when dealing with Beresford Adams Bangor, very helpful and great staff.
Agent replied · 8 January 2025
Thank you for your brilliant 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleGood communication - very efficient
Agent replied · 27 August 2023
Thank you for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Relations.
5/5
GoogleDealt with a gentleman called matthew and he was an absolute pleasure to deal with. He is extremely polite and well mannered and has superb customer service. Would definitely recommend to others.
Agent replied
Thank you Donya for your superb 5* review of the great service you received and it is a pleasure to read that you would thoroughly recommend Matthew and the Beresford Adams team. Best wishes, Lucy.
5/5
GoogleSales team at Bangor are excellent. They worked hard to get the best price for my sale. Recommended.
Agent replied · 30 July 2023
Many thanks for the great recommendation, 5* review and your kind words. Best wishes, Lucy, Customer Relations.
5/5
GoogleThe team were a pleasure to deal with, everything was completed with the absolute minimum of hassle. I can highly recommend.PositiveResponsiveness, Professionalism
Agent replied
Many thanks for your fantastic 5* review and recommendation. Best wishes, Lucy, Customer Relations.
5/5
GoogleHad a great experience when dealing with Beresford Adams Bangor, very helpful and great staff.
Agent replied · 30 July 2023
Thank you for your brilliant 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleLovely people, excellent service. Always prepared to help, no matter how silly the question!
Agent replied · 30 July 2023
Thank you for taking the time to leave us this amazing 5* review. Kind regards Lucy, Customer Relations.
5/5
GoogleBrilliant attention to detail from Natalie, the Lettings Manager at Beresford Adams, Bangor. An effective, efficient, friendly and professional problem solver. She operates at a different level.
Agent replied
Thank you for your fantastic 5* review of your experience with our dedicated team. Best wishes, Lucy.
5/5
GoogleFab service from the lettings staff . Very efficient in securing a new tenant for me. 5/5!PositiveQuality, Professionalism
Agent replied
Thank you for your kind 5* review!
5/5
GoogleMade moving slightly less stressful and had a very quick turn-around from viewing the property and submitting references, to moving in
Agent replied
Thank you for your great 5* review and kind words. Kind regards, Scott
5/5
GoogleStress free house purchase.
Agent replied · 30 July 2023
Thanks for the wonderful 5* review! Best wishes, Lucy, Customer Relations.
5/5
GoogleThe staff made things very simple and less stressful. They were helpful and friendly, and went above and beyond for me.
Agent replied
Thank you for your wonderful 5* review, It is great to read that you are more than happy with the service provided by our local team. Kind regards, Scott
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