Trusted Agent profile Β· Banbury

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Northwood Banbury reviews

β˜…β˜…β˜…β˜…β˜… Excellent

317 reviews across 2 platforms

20 High Street, Banbury, OX16 5EE

Part of Northwood, see every office.

Northwood's office in Banbury, at 20 High Street, is rated 4.8 out of 5 across 317 reviews on two platforms, including 310 Google reviews rated 4.8. It won Trusted Agent in The Trusted Agent 2026 awards, one of seven awards Northwood won in 2026.

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4.8 / 5

310

Reviews on Google

This office

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7

Reviews on allAgents

This office

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Northwood, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Banbury office, from every platform, shown as written. First names only.

5/5

Google

I fully recommend them. The best agency I have ever met. Very quick, easy process to rent a property from them. Marian is the most helpful and most professional lady I have ever met. When I had any questions she replied me in 10 minutes. If you are thinking on letting a property don't hesitate to call her. Thank you so much for everything we are very happy in our new house.

Peter Β· 2 January 2019

5/5

Google

Jessie Duggan, our Property Administrator at Northwood Banbury, is such a lovely person to deal with. She is so kind and helpful, very professional and very efficient. Thank you for all your help Jessie.

Ann Β· 1 January 2021

Agent replied Β· 31 December 2024

Dear Ann Thank you for your kind review Jessie is really please that she provides you with an excellent service and we have passed on your comments to her.

5/5

Google

Highly recommend 100% Northwood have sold two properties for us and were helpful, friendly and did a good job at bringing in the viewings. We felt the communication was excellent unlike some of the previous agents we had used in Banbury and would update us regularly. Sam, Johnathan and Liam were all wonderful and would have no doubt recommending them to anyone. Well Done Northwood for being fab. Emma & Paul.

E Β· 2 January 2019

5/5

Google

The customer service at Northwood was excellent! Monica dealt with our request and she was superb, helpful and responsive! The flat was in a very good state and beautifully decorated. We are very happy so far!

Dana Β· 1 December 2024

Agent replied Β· 31 December 2024

Dear Dana, Monica and the team work really hard to ensure excellent customer service for both tenants and landlords and we thank you for your 5 star review!!! Kind regards Northwood Banbury Estate and Lettings Agency in Banbury

5/5

Google

Jonathan is the best!!! The best.

Elhadji Β· 1 January 2024

Agent replied Β· 31 December 2024

Dear El Hadji, Thank you - it was a pleasure to help you sort the bills for your move in and hope you enjoy your new home. Kind Regards, Northwood Banbury - Estate and Lettings Agency in Banbury

5/5

Google

What a great agency to work with. Been renting with them for almost 4 years now, and must say that I am very impressed with their respond to all my requests regarding the property. Never waited more than 24 hours for anything to be fixed or replaced, always someone on the other side of the line. Well done Northwood Banbury, GREAT JOB 😊

Vania Β· 1 January 2021

5/5

Google

Have rented my property from Northwood for over a year with absolute first class service, everyone has been very professional, helpful and with genuine care and concern. I would really recommend them for all your letting and buying needs. Nothing was ever too much hassle which is what I wanted when looking for property to rent while relocating. We used video calling for ease of viewing and the whole process was just so plain sailing. Great company great people.

Vicky Β· 1 January 2021

Agent replied Β· 31 December 2024

Hi Vicky thank you very much for your lovely review we have very much enjoyed working with you and I`m glad we've provided you with an excellent service.

5/5

Google

Extremely helpful staff made the process really smooth, especially since we were new to the area. Monica ensured that we had all the information and support we needed with the process of renting a property and would recommend using Northwood to everyone looking to move to the Banbury area!

Abhay Β· 1 January 2023

5/5

Google

We had a very positive experience renting from Northwood. Mariana was extremely helpful and professional the entire time we lived in the property. She also made sure we had clear, positive communication with the landlord. I highly recommend Mariana as a property manager and Northwood as a letting agency.

Christian Β· 1 January 2023

5/5

Google

Great experience! Very fast and professional guidance & support! Both Samantha and Holly have super positive energy and I'm glad our paths crossed!

Hamza Β· 12 April 2025

Agent replied Β· 16 May 2025

Dear Hamza, Great feedback for Sam and Holly - thank you!!! A pleasure to have helped and wishing the best! Northwood Banbury Estate and Lettings Agency in Banbury

5/5

Google

northwood is perfect,always helpful,fair and professional agency. Our property manager Mariana M.is always there for us,getting responses within same day,and sorts all the issues and problems promptly. recommend northwood definitely. big thanks Mariana πŸ‘πŸ‘ …

Erik Β· 1 January 2024

5/5

Google

Northwood have been amazing going over and above in their service to help us selling our home. To ensure the sale went through Northwood helped the buyers and acted as an advocate with the solicitors. This was an extremely stressful time that was made much easier for us, thank you Northwood.

Janet Β· 1 January 2024

Agent replied Β· 31 December 2024

Dear Janet and Steve, Thank you for your kind comments. We are so happy for you both. You now have a wonderful garden view!!! Kind regards, Northwood Banbury Estate and Lettings agents in Banbury

5/5

Google

Both me and my partner found our first new home recently with Northwood Banbury. All the staff were ever so helpful, friendly, polite and really quick at sorting out all our paperwork. Even when replying to emails they are quick. They even got us a little card for our new flat! They have really made the process of moving out a lot easier and with little stress. M

Marcela Β· 2 January 2018

5/5

Google

Excellent professional service, fantastic friendly staff. Rental and selling service carried out very swiftly without hassle. Fully recommend for renting and selling service

Dawn Β· 1 April 2025

Agent replied Β· 2 April 2025

Dear Dawn It’s been a pleasure to work together the last few years on the rental and now successful sale of your property. We wish you well and will still see you from time to time! And thank you for the bubbles for everyone!!! πŸ˜„ Kind Regards Northwood Banbury Estate and Lettings Agency in Banbury

5/5

Google

The setup was quick and easy to follow , communicating to the letting company was easy and fast to reply , amazing thank you

Tyler Β· 19 March 2025

Agent replied Β· 2 April 2025

Dear Tyler Thank you for your review. Communication is important to us so your comments gratefully received! Kind Regards Northwood Banbury Estate and Lettings Agency in Banbury

5/5

Google

Jonathon and the team worked tirelessly to sell my property. He handled negotiations in a professional manner at all times, always working with my best interests at heart.

Alan Β· 1 January 2021

Agent replied Β· 31 December 2024

Hi Alan thank you very much for your kind review and we`re very glad we provided you with excellent service through out your house move. Good luck in you new house.

5/5

Google

Northwood Estate agents have always been very helpful and efficient when marketing my rental properties . I look forward to dealing with them in the future , they have always been super quick to let my properties in a friendly and professional way , I highly recommend them .

Phil Β· 1 January 2024

Agent replied Β· 31 December 2024

Dear Phil - we have enjoyed working together for the last few years and thank you for your comments and review! And thank you for helping Cy learn to drive!!! Kind Regards, Northwood Banbury Estate Agents and Lettings Agents in Banbury

5/5

Google

Matt showed me round a house that Northwood were selling. He was there on time, answered every question that was asked to him and was very helpful throughout. I couldn’t have asked for a better experience whilst viewing a property.

Barney Β· 22 August 2025

1/5

Google

I only wish I could give 0 stars. Called and spoke to a lady with really poor English but eventually managed to book a viewing for today. Arrived at the right place and time to find a tenant who had no idea of the viewing. Total waste of time and petrol. Called Northwood who queried whether I had actually called them (check my phone log - it wasn’t a dream). God knows what they hadn’t managed to do but I wasn’t asking a lot. Why can’t companies be remotely professional any more?

Liam Β· 1 January 2024

5/5

Google

Northwood has been referred by my sister-in-law. Their professionalism and expertise in property management are excellent. I’m very grateful for all the staff who were prompt and diligent in answering all our queries. They supported us all the way to move in to our first house to rent.

Ginalyn Β· 1 January 2024

Agent replied Β· 31 December 2024

Dear Ginlayn - thank you for your review and comments - much appreciated. Kind regards, Northwood Banbury Estate and Lettings agents in Banbury

5/5

Google

I recently had the pleasure of working with Northwood to find a house to rent, and I can't say enough positive things about my experience. From the moment I reached out to them, their professionalism and kindness were evident. Northwood's team is incredibly knowledgeable about the local real estate market and took the time to understand my specific needs and preferences. They were attentive listeners, which made me feel valued and understood as a client. Their expertise was evident as they provided me with a range of options that fit my requirements, saving me a great deal of time and effort. What truly set Northwood apart, however, was their exceptional level of kindness and customer service. Throughout the entire process, they remained patient and supportive, addressing all my questions and concerns promptly. Their warm and friendly demeanor made me feel at ease, and I never felt rushed or pressured into making a decision. Additionally, Northwood's professionalism was consistently apparent. They were thorough in explaining all the details, terms, and conditions related to the rental process, ensuring that I was well-informed at every step. Their attention to detail and commitment to transparency helped build a strong sense of trust. In the end, Northwood helped me find the perfect rental house that met all my criteria. Their dedication to their clients' satisfaction was evident in the way they went above and beyond to make the entire experience smooth and enjoyable. I wholeheartedly recommend Northwood to anyone in search of a rental property. Their kindness, professionalism, and expertise make them a standout choice in the real estate industry. I am truly grateful for their assistance and couldn't be happier with the outcome of my rental search.

Amneesh Β· 1 January 2024

5/5

Google

The team at Northwood, specifically Monica, were ever so helpful in our search to rent a property. Monica went above and beyond her role, was incredibly supportive and provided exceptional customer service. Her attention to detail was fantastic and I cannot thank her enough!

Sophie Β· 8 February 2023

5/5

Google

Northwood have been managing my properties for nearly two years now and have been fantastic. They are readily available to sort any issues, and are friendly to deal with. I liaise mainly with Sam, Mariana and Faye and they are all great. I'd highly recommend the team

Imogen Β· 1 January 2024

Agent replied Β· 31 December 2024

Dear Imogen, Thank you for your comments and we will continue to work hard together - a real pleasure. Kind Regards, Northwood Banbury - Estate and Lettings Agents in Banbury

5/5

Google

Jonathan and the team at Northwood were brilliant. As customers we felt respected and despite ending up with a complicated sale, their continued professionalism and their ability to keep it real made us feel like we were in good hands. Thank you!

Emma Β· 1 January 2023

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about Northwood Banbury

Has Northwood won any awards?

Yes. In The Trusted Agent 2026 awards: Northwood, Banbury won Trusted Agent; Northwood, Leeds won Gold; Northwood, Maidenhead won Gold; Northwood, Bristol won Gold; Northwood, Portsmouth won Gold; Northwood, St Albans won Trusted Agent; Northwood, Oldham & East Manchester won Trusted Agent.

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