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Northwood Banbury reviews

★★★★★ Excellent

282 reviews across 2 platforms

20 High Street, Banbury OX16 5EE

Part of Northwood, see every office.

Northwood's Banbury office at 20 High Street is rated 4.8 out of 5 across 282 reviews on two platforms, including 275 Google reviews rated 4.8. It won Trusted Agent in The Trusted Agent 2026 awards, one of seven awards Northwood won in 2026. Checked 9 October 2026.

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4.8 / 5

275

Reviews on Google

This office

AllAgents logo

7

Reviews on AllAgents

This office

Reviews may appear on more than one platform.

Awards

Trusted Agent 2026 results for Northwood. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Banbury office, from every platform, shown as written. First names only.

5/5

Google

We recently bought our new home with the help of Northwood banbury and we couldn’t be happier with the experience. From start to finish, they were professional, approachable, and always willing to go the extra mile to make the process as smooth as possible. Communication was excellent, every question we had was answered quickly and clearly, and we were kept informed at every stage of the purchase. Buying a house can often feel stressful, but thanks to their support and guidance, everything felt much easier and more manageable. Their knowledge of the local market and attention to detail really gave us confidence, and we truly felt that they had our best interests at heart throughout. We are now happily settled in our new home, and it wouldn’t have been possible without their dedication. I would highly recommend Northwwod banbury to anyone looking to buy or sell their property.

Mohsin · 4 October 2025

Agent replied · 4 October 2025

What a lovely review, thank you! We are so pleased we could help you find and purchase your new home. It was a pleasure to work with you, and we're thrilled that our support, guidance, and communication made the process feel smooth and manageable. Congratulations on settling in! We truly appreciate your high recommendation Kind regards Northwood Banbury

5/5

Google

Had Matt show me around a house must say he was so polite and friendly. As a first time buyer at my age I had lost of concerns and questions Matt couldn’t have been more helpful. He had so much patience with me and my questions. Just thought I should say how nice to have a young man with such a polite manner and respectful manner of my age taking time with me. Thank you Matt. Hope your teammates realise what an asset you are. I will definitely be in touch again soon.

Rhona · 19 February 2025

Agent replied · 18 February 2025

Dear Rhona, Thank you for your comments about Matt and he is a valued member of our team for sure. Always polite and helpful! Kind regards, Northwood Banbury Estate and Lettings Agency in Banbury

5/5

Google

"I had an outstanding experience purchasing my home! From start to finish, the process was smooth, professional, and stress-free. The team was incredibly knowledgeable, responsive, and supportive, ensuring I found the perfect home within my budget. Every step, from viewing properties to closing the deal, was handled with transparency and efficiency. I highly recommend them to anyone looking for a seamless and enjoyable home-buying experience! Thank you Jonathan and the entire team at the Banbury branch.

Rosanna · 4 April 2025

Agent replied · 6 April 2025

Hi Rosanna - pleased you have a lovely new home now and thank you for leaving a review and your comments!!! Kind regards Jonathan and the team Northwood Banbury Estate and Lettings Agency in Banbury

5/5

Google

Great team to work with. Mariana and the team made my entire rental process smooth and stress free from move in to move out. They are friendly, quick to respond and very supportive. Honestly I couldn’t have asked for a better experience. I highly recommend Northwood Banbury 💯 …

Ilerioluwa · 13 November 2025

Agent replied · 16 November 2025

Thank you so much for your review and feedback. Mariana and the whole team do our best to help at all times and we wish you all the best in the future! Kind Regards Northwood Banbury Estate and Lettings Agency in Banbury

5/5

Google

We sold both properties through Northwood in order to buy one larger one. It was a complex sale with 2 chains on both houses, however Jonathan and Holly did their best to make the process as easy as possible. We decided to use Northwood after we were very impressed with Holly who showed us a potential purchase property before we were on the market. Her calm and down to earth manner was really refreshing and I knew we would be in safe hands. Thank you Holly and Jonathan for all your help.

Emily · 1 November 2024

Agent replied · 31 December 2024

Deer Emily and Ian Thank you for your lovely review and we were all delighted to get this chain over the line!!! Wishing you many new memories together!!! Kind regards Northwood Banbury Estate and Lettings Agent in Banbury

5/5

Google

We have just finished buying a house in Banbury and moving here from out of the County. Jonathan and the other staff were excellent and kept us informed particularly about the progress of our seller in finding a property. Excellent customer service.

Michael · 13 December 2025

Agent replied · 14 December 2025

Dear Michael - thank you so much for your review and we were all delighted to get the sale completed in time for Christmas! We wish you many happy memories here. Kind Regards Northwood Banbury Estate and Lettings Agency in Banbury

5/5

Google

I recently visited Northwood, I was looking for a property for my family. I was supported by a young man, I think he said his name was Matt, he was very helpful in answering my questions. I wanted to review because young people don’t get enough positive feedback these days, Matt is a credit to the company and he seems to naturally have a way with people.

Bartek · 19 March 2025

Agent replied · 2 April 2025

Dear Bartek Thank you for your comments about Matt and your review. We all appreciate Matt’s work ethic and attitude a lot and pleased he could help. Kind Regards Northwood Banbury Estate and Lettings Agency in Banbury

1/5

Google

We have a good service with north wood Banbury before. Now there is a lady called marina she is very rude and customer service is very bad. I talk with before holly and Monica staff they are very helpful and guiding as properly. I never expect this from northwood . Please give a good customer service to people they need help. Her rude way of talking is hurt for us.

Arya · 1 November 2024

Agent replied · 31 December 2024

Dear Arya, We take your comments seriously and on this occasion understand Mariana had to point out some issues regarding maintaining the property to a suitable standard. We understand that going forward this will help you and the property both be happy there. We are always happy to discuss any matters and thank you for coming in to the office to go over everything.

5/5

Google

The team at Northwood have been nothing but wonderful with my process. When I called to enquiry on one of their rental properties they arranged my viewing same day as I needed to move quickly. The process from arranging the viewing, to collection of the keys, and speaking to the landlord with a query already has been a pleasure. I cannot fault the communication, as this has been fantastic. The team have shown nothing but professionalism throughout. Special thanks to Aimee, Holly and Monica

Gareth · 5 April 2024

Agent replied · 31 December 2024

Dear Gareth, It’s great to hear such nice comments about the team here at Northwood Banbury. Kind Regards, Northwood Banbury: Estate and Lettings Agents in Banbury

5/5

Google

'Holly' showed me around a property near Banbury, and as a first-time buyer, I wasn't sure what I was looking for or what to expect. She explained everything clearly and was incredibly helpful. She showed me the property and explained things in a way I understood. I didn't end up making an offer on this property, however, her kindness, professionalism and helpfulness mean that I would not hesitate in recommending Northwoods to anyone in my life.

Lucie · 4 June 2024

Agent replied · 31 December 2024

Dear Lucie, Thank you for your comments and Holly is fabulous and very knowledgeable. Good luck in your property search!!! Kind regards Northwood Banbury Estate and Lettings Agents in Banbury

5/5

Google

Matt was a lovely bloke, answered any questions I asked with professionalism and totally took on board the requirements we require for our next home purchase.. Hopefully keeping an eye out for any others that come onto the market that may be what we require if we fail to secure the one we’re interested in

Karen · 4 March 2025

Agent replied · 5 March 2025

Dear Karen, Thank you for your comments about Matt and we’ll keep trying hard to help you find a home! Kind regards Northwood Banbury Estate and Lettings Agents in Banbury

5/5

Google

Jonathan at Northwood Banbury provided me with an excellent service while selling my house. He found my first buyer within one week but they pulled out the process after a few weeks, then Jonathan was quick to secure another offer. Jonathan was professional, kept me up to date in the process, good advice, secured a good offer, and helped me resolve a complex issue in the legal process. 5 stars to Jonathan and his team, I would highly recommend.

Ben · 1 January 2024

Agent replied · 31 December 2024

Dear Ben, Thank you so much for your comments and we are delighted to have progressed the sale through to completion! A real pleasure working together. Kind regards, Northwood Banbury Estate and Lettings Agents in Banbury

5/5

Google

I moved away from the UK and the first house I ever owned. Northwood were great stewards as I rented it out. I am not a property investor, so it was all daunting to me. When it came to putting it up for sale, Holly Hale was brilliant in helping me, reassuring me and keeping everything in order as I sold my house to become someone's home.

Pete · 4 July 2024

Agent replied · 31 December 2024

Dear Pete, It has been a pleasure to work together and help over the past few years - both with the rental and now sale of Broome Way. We wish you well and thank you for your kind comments and review for Holly and the team. Kind regards, Northwood Banbury Estate and Lettings Agents in Bannury

5/5

Google

⭐⭐⭐⭐⭐ Mariana has been very helpful and supportive. She always responds quickly and solves problems kindly and professionally. I really appreciate her support. Highly recommended!

Zahra · 28 November 2025

Agent replied · 29 November 2025

Dear Zahra Thank you for leaving such a positive review and your comments about Mariana and the team. We always do our utmost to find solutions! Kind Regards Northwood Banbury Estate and Lettings Agency in Banbury

5/5

Google

I was meant to do this a while ago and totally forgot. My partner needed somewhere to live and fast, as the people buying his house set a moving date. He contacted Northwood about viewing a property and they arranged a same day viewing for him. They were nothing but helpful and accommodating from the get go! I couldn’t recommend them enough. The ladies in Banbury were wonderful!

Amie · 5 May 2024

Agent replied · 31 December 2024

Hi Amie, We always try our best and thank you for feeding back to us! Kind Regards Northwood Banbury Estate agents in Banbury

5/5

Google

I was desperately looking for accommodation for family. After series of viewings that didn't yield any positive results, I turned to Northwood in Banbury. They welcomed me warmly and gave me assurance that they will get me suitable property for me and my family. Within weeks, they delivered on their promise. The team was just excellent. Ms. Monica Ong was amazingly helpful. Thank you Northwood.

Francis · 5 May 2024

Agent replied · 31 December 2024

Dear Francis, Happy to help and thank you for your kind review! Kind regards Northwood Banbury Estate and Lettings agents in Banbury

5/5

Google

The whole team has been Fantastic - huge thanks to everyone throughout the whole process, namely Matt has been fantastic throughout

George · 25 November 2025

Agent replied · 29 November 2025

Dear George Thank you for leaving us a review as we do everything we can to ensure a great and professional service and sales progression! Kind Regards Northwood Banbury Estate and Lettings Agency in Banbury

5/5

Google

Got the keys of our new property, cannot recommend enough for their service and professionalism. Thanks Jonathan and team for all their efforts towards our purchase.

Maleeha · 4 October 2025

Agent replied · 11 October 2025

Dear Maleeha Congratulations and thank you for leaving us a five star google review! Kind Regards Northwood Banbury Estate and Lettings Agency in Banbury

5/5

Google

Marianna is always helpful and she’s been supportive througout my move in process and after. Thank you Marianna

Katarina · 16 December 2025

Agent replied · 18 December 2025

Dear Katarina, Thank you for your comments about Mariana and the team and we are pleased your move in has gone well. Wishing a Happy Christmas to you!!! Kind Regards Northwood Banbury Estate and Lettings Agency in Banbury

5/5

Google

Holly & Jonathan and the team! THANK YOU for your friendly help and patience in helping with my move several months ago! I’m always welcomed back so warmly when I pop in as I pass by! I hope to continue popping in to chat and I remain very grateful always! Such a lovely team! 🧡🙏🏼💚🙏🏼❤️ …

Rachel · 2 September 2024

Agent replied · 31 December 2024

Dear Rachel, It is so good to see you moved in well and lovely you find the time to pop in to see us from time to time / and thank you for your review today! Keep up all your good work! Northwood Banbury Estates and Lettings Agents in Banbury

5/5

Google

Just completed the purchase process, Jonathan and team did the great job through the whole process. Thank you Northwood Banbury.

Anastasija · 4 October 2025

Agent replied · 11 October 2025

Dear Anastasija We wish you many happy memories in your new home and pleased we worked hard to help you - thank you! Kind Regards Northwood Banbury Estate and Lettings Agency in Banbury

5/5

Google

The team at Northwood have been amazing. Thank you to Jonathan from showing me around and explaining everything to me in a friendly and professional manner. Also to Monica who I have been communicating with. The process was very straight forward and easy, they have accommodated my needs and are very considerate. Overall very pleasant and satisfied with the service. Thank you so much.

R · 1 January 2024

Agent replied · 31 December 2024

Dear Pavel Thank you for your 5 star review we are glad that the service you received from Jonathan and Monica was great. We hope you settle into your new home quickly. Kind Regards Northwood Banbury - Estate and Lettings Agents in Banbury

5/5

Google

I got my house completion a month ago. Everything still looks fine. Thanks for Jonathan jn Northwood Banbury. He helped to achieve the proposed completion date since he is very responsive to enquiries every time.

Chu · 9 April 2025

Agent replied · 16 May 2025

Hi Stanley - thank you for taking the time to write a review and we wish you many wonderful times in your new home! Kind Regards Northwood Banbury Estate and Lettings Agency in Banbury

5/5

Google

I rent a property from Northwood. Matt has been super helpful when it’s come to arranging bookings and showing people round the property. I feel really safe when he’s here which is great as I rent alone. Thanks Matt

Tian · 12 February 2025

Agent replied · 14 February 2025

Dear Tian, What lovely comments about Matthew - really appreciated and thank you for taking the time to write a review here. Kind regards Northwood Banbury Estate and Lettings agency in Banbury

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Questions about Northwood Banbury

How many reviews does Northwood Banbury have?

Northwood's Banbury office has 282 reviews across two platforms: 275 on Google, 7 on AllAgents. Reviews may appear on more than one platform. Checked 9 October 2026.

What is Northwood Banbury's rating?

Northwood Banbury is rated 4.8 out of 5 across all 282 reviews, and 4.8 out of 5 on Google from 275 reviews, checked 9 October 2026.

Has Northwood won any awards?

Yes. In The Trusted Agent 2026 awards: Northwood, Banbury won Trusted Agent; Northwood, Leeds won Gold; Northwood, Maidenhead won Gold; Northwood, Bristol won Gold; Northwood, Portsmouth won Gold; Northwood, St Albans won Trusted Agent; Northwood, Oldham & East Manchester won Trusted Agent.

Where is Northwood's Banbury office?

Northwood Banbury, 20 High Street, Banbury OX16 5EE.

The Trusted Agent

Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.