5/5
FacebookThanks Sian for all your help, great customer care. Will definitely return.
Trusted Agent profile · Banbury, Oxfordshire
Verified
Chancellors Banbury reviews
★★★★★
693 reviews across 2 platforms
1 Horse Fair, Banbury, Oxfordshire, OX16 0AA
Part of Chancellors, see every office.
Chancellors's office in Banbury, Oxfordshire, at 1 Horse Fair, is rated 4.1 out of 5 across 693 reviews on two platforms, including 339 Google reviews rated 4.3.
Reviews
Every review we hold for the Banbury office, from every platform, shown as written. First names only.
Facebook5/5
GoogleVery thorough & helpful service
Agent replied
Thank you for leaving us this great review James, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.
1/5
FacebookSteer clear of chancellors estate agents quite happy to take your money and then let you down at the last minute.
Agent replied
Yep me too, shocking service will not recommend them at all
5/5
FacebookThank you Paul Folley for your help today & support.
5/5
GoogleExcellence Services, fast response.
Agent replied
Hi Pedro, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
5/5
GoogleSam at Banbury Chancellors was very good and informative. Would highly recommend.
Agent replied
Thank you for leaving us this great review Gemma, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.
5/5
FacebookHad a perfect experience with Lauren Perks. What a star employee, put herself out to make my life as easy as possible! Thanks so much!
Agent replied
Thank you for your kind comments!
1/5
FacebookVery poor service: Constantly lied to, ignored and disregarded. Nothing in comparison to other sales agents that I've used before. Would never use Chancellors again.
Agent replied
Hello Melissa, we're really sorry to hear that. Could you drop us an email to seniorsupport@chancellors.co.uk with all the details and we'll look into what's gone wrong. -James
5/5
FacebookLauren Perks has is my Property Manager and she has been a pleasure to deal with. Courteous, professional and efficient. Highly recommend the service.
Agent replied
Thank you for your kind comments!
5/5
GoogleVery good customer service really responsive
Agent replied
Hi Mazen, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
5/5
FacebookThe services provided by South East property Management team has been excellent. The services of Ms Kerri Harrison in particular have been splendid. Especially, when there is a problem in the property and the landlord needs to be contacted for consent. We are very happy with the service that we have received from Chancellors.
5/5
FacebookFantastic service by all, we dealt primarily with Craig who has been a pleasure to deal with! Will recommend to one and all!
Agent replied
Thanks lizee. Appreciate the review 🖒😁
1/5
FacebookI would like to say that I have found chancellors shockingly bad as a tenant. I will never be using them again
Agent replied
Good Morning Cheryl, I am sorry to read that you have not received the service you would have expected from Chancellors. Please could you email us at seniorsupport@chancellors.co.uk with further details so that we can investigate this matter for you?
1/5
FacebookThe worst service I've ever come across. Total lack of respect for me, my property and the tenants.
Agent replied
Thank you for reaching out to us Simon, we understand your frustration. To enable us to look into the matter for you please send an email to customercare@chancellors.co.uk. Thank you.
1/5
FacebookSimple the most rude and unprofessional company I have ever dealt with In the process of taking legal action against this company Renting a property with no gas cert to be told turn heating off and don’t cook unbelievable I have now moved and are refusing to return my deposit
5/5
FacebookBeen renting for a just under a week, much better communication and professionalism than my agents before hand. Have sent questions, they respond quickly and provided me with all the details I needed, highly recommend! Casey Grams on was the staff member who helped me, great guy very nice to communicate to.
5/5
GoogleI really recommend Chancellors Agency. I felt everyone was taking care of my requests emailing me and calling me back almost on a daily base. Callum Horne and Daisy Andrews especially did a great job, looking after me and my peculiar needs. I will recommend it to all my friends.
5/5
FacebookCraig from the thatcham branch has been dealing with my sale, he has been extremely helpfu! Nothing has been to much hassle for him. He has done a lot of chasing for me (slow solicitor). He always returns my calls within the hour and is very knowledgeable. Thanks again Craig !!
5/5
GoogleTop Lads, Richard, Callum and Aamir, I have met with a very professional team here. I highly recommend to everyone to contact with them if they want to move out. Their customer obsession is excellent and they were always keen on, especially in difficult times. Thank you guys.
1/5
FacebookJust awful. In our experience their property management service is shockingly bad.
Agent replied
Hi Louise, thank you for taking the time to get in touch, we are very disappointed to read of your concerns. So that we can investigate this, please could you contact us via directors@chancellors.co.uk with the details? Many thanks.
5/5
FacebookI have had excellent 5 star service from Isabelle Jakovljevic of Southern Properties Management. She has been very professional in her handling of issues arising with the property and has been helpful, polite and patient in all her dealings with me. I very much appreciate her support and commitment.
5/5
FacebookWe've used Chancellors to manage our property for several years. The whole Chancellors team has always provided a good service; we are currently dealing with Emily Harris and she has always maintained the highest standards of the company. We can't imagine going anywhere else for our property management services.
1/5
FacebookShockingly bad communication from every part involved. Particularly lettings Hub. Would never use them!!!
Agent replied
Hi Samantha, thank you for taking the time to get in touch, we are disappointed to read of your concerns. So that we can investigate this, please could you contact us via customercare@chancellors.co.uk with the details? Many thanks.
5/5
FacebookA wonderful team of professional people that helped me though this difficult move in a difficult time in my life! They helped take some of the stress away from me and were always around whenever I got frantic. Thank you for all your hard work, patience and kindness.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Chancellors Banbury
How many reviews does Chancellors Banbury have?
Chancellors's Banbury office has 693 reviews across two platforms: 339 on Google, 354 on Facebook (across the whole business).
What is Chancellors Banbury's rating?
Chancellors Banbury is rated 4.1 out of 5 across all 693 reviews, and 4.3 out of 5 on Google from 339 reviews.
Where is Chancellors's Banbury office?
Chancellors Banbury, 1 Horse Fair, Banbury, Oxfordshire, OX16 0AA.
