Trusted Agent profile · Banbury, Oxfordshire
Verified
★★★★★
693 reviews across 2 platforms
1 Horse Fair, Banbury, Oxfordshire, OX16 0AA
Part of Chancellors, see every office.
Chancellors's office in Banbury, Oxfordshire, at 1 Horse Fair, is rated 4.1 out of 5 across 693 reviews on two platforms, including 339 Google reviews rated 4.3.
Every review we hold for the Banbury office, from every platform, shown as written. First names only.
5/5
GoogleI am very happy to use Chancellor Banbury branch. Richard Chaudry guided us through the whole process and was very helpful in providing all the information that we needed. It was a very smooth process and we are happy to use their services in future.
1/5
FacebookTerrible service Would never recommend or use in the future .
Hi Kelly, thank you for taking the time to get in touch, we are disappointed to read of your concerns. So that we can investigate this, please could you contact us via customercare@chancellors.co.uk with the details? Many thanks.
5/5
GoogleHave to say that Matt and Harry gave a great service and turned what could have been a disaster into the best news my partner and I could have had. Really can't thank them enough for their professionalism and customer service, thank you guys.
5/5
GoogleCharlotte and Chancellors Banbury staff are very keen to help with my enquiry and feedback, recommend to anyone who has property enquiries, try with the Chancellors Banbury team.PositiveResponsiveness, Quality, Professionalism, Value
1/5
FacebookJust avoid specially reading nracknel branch
Hi Aiman, thank you for taking the time to get in touch, we are very disappointed to read of your concerns. So that we can investigate this, please could you contact us via directors@chancellors.co.uk with the details? Many thanks.
5/5
FacebookBeing new to the area and looking for a property, I went into your Aylesbury branch and was greeted by the whole team. I was passed on to Harry who went to extreme lengths to help me find my first property. His customer service was fantastic.
5/5
GoogleI cannot speak highly enough of the support and advice given by Emily. She is knowledgable, friendly and nothing ever seems too much trouble. A truly first class service. She is a credit to the company, which cannot be said about the lettings department in Brackley
1/5
FacebookTHe only way they could improve is by closing
Hi Sam, thank you for taking the time to get in touch, we are disappointed to read of your concerns. So that we can investigate this, please could you contact us via customercare@chancellors.co.uk with the details? Many thanks.
1/5
FacebookAvoid at any cost unprofessional
Hi AL Momani Ayman, thank you for taking the time to get in touch, we are very disappointed to read of your concerns. So that we can investigate this, please could you contact us via directors@chancellors.co.uk with the details? Many thanks.
5/5
FacebookPopped in as a friend was looking for a place we were introduced by a very polite lady called Sian Sagoo she was Very helpful and took time to listen to what my friend was looking for great service from this young lady well done
1/5
GoogleNo Health and Safety consideration for tenants - moved me into a property with no heating or hot water, violated health and safety guidelines, broke my tenancy agreement , shocking service , only want the money, dont care about tenants AVOID!!!
5/5
FacebookI visited your shop yesterday for some information and was greeted by a young lady called sian sagoo. She was so helpful and polite I felt I had to let you know what a lovely member of staff you have in your aylesbury shop.
5/5
FacebookGreat customer service from Sian Sagoo. Thank you for your help!
Thank you for your kind words Gill now let's getting selling!!
1/5
FacebookRubbish! Centralised service and changing staff so lack of consistency.
Hi Bethany, I am sorry to read that you have not received the service you would have expected from Chancellors. Please could you contact us at seniorsupport@chancellors.co.uk with further details so that we can investigate this for you? Many thanks.
1/5
GooglePoor, unprofessional!
Thank you for reaching out to us Beata, we are sorry to hear of your current frustration. To enable us to look into the matter and try to resolve these frustrations for you please send an email to directors@chancellors.co.uk. Thank you.
5/5
GoogleNice apartment, close to town centre with a lovely basement.
5/5
FacebookI’ve always been lucky enough to have any queries answered quickly and efficiently, I have had to go through their accounts department on a few occasions and Lauren seems to go above and beyond to help me quickly and professionally!
5/5
FacebookMy partner and I visited your Henley branch recently and were really impressed! We had been looking online but had lots of questions as first time buyers. The man we spoke with, Jon, was very helpful and informative. Would definitely recommend!
5/5
FacebookI've recently started to view properties as a first time buyer and have been so impressed with the staff at Chancellors, Oliver Marsden had been nothing but helpful and knowledgable throughout the whole process with us and would highly recommend! �
1/5
FacebookAvoid! Rude, pushy, incompetent staff.
Hi Aminah, thank you for taking the time to get in touch, we are disappointed to read of your concerns. So that we can investigate this, please could you contact us via customercare@chancellors.co.uk with the details? Many thanks
5/5
FacebookGreat advice Jemma, really useful and very professional!
Thank you Sara, always happy to help.
5/5
FacebookI used Chancellors letting agency for my current accommodation .I want to commend Lucy Reeves for the good service that She gave.She did a very good job for me . I feel she is a very good letting manager.
1/5
GoogleRating only, no written review.
Hello Luke, we are disappointed that you have rated us only one star with no explanation as to the reason. We always seek to deliver quality service, as our overall scores and many 5* ratings on Google and other review sites demonstrate. Please contact directors@chancellors.co.uk.co.uk if you have any questions we can assist with. Many thanks.
5/5
GoogleRating only, no written review.
Thank you for your 5-star review! We are delighted to hear that you had a great experience with us and that you were satisfied with the service we provided. If you need any further assistance, please do not hesitate to contact us. We appreciate your feedback!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Chancellors's Banbury office has 693 reviews across two platforms: 339 on Google, 354 on Facebook (across the whole business).
Chancellors Banbury is rated 4.1 out of 5 across all 693 reviews, and 4.3 out of 5 on Google from 339 reviews.
Chancellors Banbury, 1 Horse Fair, Banbury, Oxfordshire, OX16 0AA.
