Atkinson Stilgoe Balsall Common reviews

★★★★★ 5/5

Google

I'm not one who normally drops reviews online but the service I got from the lettings team was really amazing and I just have to talk about it. Lianne was very friendly during the viewing and she took her time to explain whatever question I might have and she also gave me a proper rundown on the apartment and the entire renting process. After submitting an offer, I was in contact with Matthew and he's one of the most pleasant, nice, and friendly gentleman I've ever dealt with. He was more than happy to answer whatever questions I have, and he was really helpful during the whole letting process as well. Atkinson Stilgoe's lettings team is made up of fantastic individuals who take exceptional pride in what they do. I would recommend 100%

Akintomide · 7 July 2022

★★★★★ 5/5

Google

Heather Broome was excellent throughout the whole experience, she kept us informed every step of the way, reassured us when it all got too much and every time we contacted Heather she responded within the hour if she wasn’t able to take the call at the time. When we first viewed the property her knowledge of the house was very impressive, she is clearly very passionate and committed to her role. Thank you Heather for all your support.PositiveProfessionalism

Mark · 24 August 2022

★★★★★ 5/5

Google

We recently rented out our flat in Kenilworth through Atkinson Stilgoe, and the experience couldn’t have been smoother. Within just a week of marketing the property, Adam and Abby had secured two lovely new tenants. After a challenging time …

Kirsty · 15 July 2025

★★★★★ 5/5

Google

Abbie-Mae and Shoana proved to be excellent in finding me a professional couple for one of my rental properties and within 36 hours of meeting me for the first time. …

Ann · 15 October 2025

★★★★★ 1/5

Trustpilot

Not a reputable company

I always thought Atkinson Stilgoe were a very reputable local company that I have used to sell our properties. However when it comes to the Lettings department it’s a different story completely and if you’re looking for an agent for Lettings be it Atkinsons or Connells they are not at all reliable. We have been waiting 3 months for our deposit to be returned and still no word. No one Ever gets back or replies to your phone calls or emails and to this date I would never recommend them

B · 27 March 2025

★★★★★ 5/5

Google

We recently purchased a house and Anita looked after us It was not easy the vendors had moved to another country and it was our first move in 20 years and in the middle of a lockdown When our original removal company could longer make our date for the move Anita was on the case and came up with several alternative companies, that’s just the type of response we needed in what is a stressful period Throughout the process Anita communicated with us and although the sale went through Anita is till in contact to make sure any new questions are answered Excellent servicePositiveResponsiveness

Danny · 24 August 2021

★★★★★ 5/5

Google

We have recently taken a property to Let through Atkinson Stilgoe. From Enquiry to Let Agreed, the service had been second to none. Matthew was the Agent that we dealt with from cradle to grave. He even allowed us to view a property on one of his days off really showing his commitment to not only his role, but also to helping others. The letting process was very simple throughout application to the referencing checks and contracts being signed. Atkinson Stligoe's Letting team really know how to communicate and keep you informed throughout the process. I would highly recommend using the team here at the Balsall Common branch whether you're a tenant looking for your next home or a Landlord looking for a top tier Letting Agent. All the best to the team there.PositiveResponsiveness, Quality, Professionalism

Owen · 24 August 2021

★★★★★ 5/5

Google

I have recently been involved with Atkins Stilgoe ( Balsall Common) lettings team in reletting my property. Mathew and Emily were responsive and professional in all of the dealings I had with them. Throughout the process I felt they had my interest at heart as well as always providing sound advice. Emily dealt with a lot of the day to day matters which can arise ; on every occasion she was prompt friendly and helpful in the way she responded. Thank you to both of themPositiveResponsiveness

Alex · 24 August 2021

★★★★★ 5/5

Google

We have recently rented with Atkinson stilgoe. Matthew was extremely helpful from the outset. We had been looking for a number of weeks and had contacted agents about a number of properties often never recieving a reply. Matthew listened to our situation and provided helpful advice and suggested a few properties that might have suited us. We looked at the initial property the next day, he was honest about the property and was supportive through the entire letting process, always keeping us informed of the situation. Once agreed our tenancy agreement was sorted quickly as we wished to move just over a week later. Excellent service and very friendly agent, would highly recommend to anyone looking in the area.PositiveResponsiveness, Professionalism

Nicole · 24 August 2021

★★★★★ 5/5

Google

The Lettings Team at Atkinson Stilgoe, Balsall Common are absolutely outstanding! Mathew ensured that our every need was catered for. He was incredibly professional, compassionate, caring and helpful throughout the entire process. He helped my elderly uncles to move home. This was no mean feat as they are not familiar with modern administrative requirements and they haven’t moved in over 50 years! Nothing was too much trouble. They have found the perfect home and thanks to Mathew’s patience and attention to detail, everything ran smoothly ! I certainly think that Mathew deserves an award and a huge bonus. I cannot recommend the Lettings Team highly enoughPositiveResponsiveness, Quality, Professionalism, Value

Jeanette · 24 August 2021

★★★★★ 5/5

Google

We would like to emphasise the professionalism of Atkinson Stilgoe team and especially Emily who acted as our negotiator. She was with us through the whole process of letting, beginning with the viewing appointment up to the contract signing and follow up correspondence. She was understanding and supportive and we felt that our case was taken with great care. Special thanks to Matthew whose professional advice helped us take some important decisions and gave the sense of security. To sum up, it is a company of high professional standards, offering a great range of services and treating its clients with respect. We recommend this agency with confidence. It was a really pleasant experience!PositiveResponsiveness, Quality, Professionalism

Olga · 24 August 2021

★★★★★ 5/5

Google

From my first call with Emily, my experience with Atkinson Stilgoe, was of high quality. Having at first thought I'd missed out on a farmhouse property, I was so pleased to hear from Emily that she had been able to arrange a meeting at my new amazing home!! In very short time the administration and checks meant that I was able to plan my move. I had always scheduled to move between Xmas/New Year, I was very impressed that the team worked through the New Year period to ensure that my check-in was a smooth as possible. I was so impressed with the service offered that I have been back to Atkinson Stilgoe for potential future letting opportunity that I may have. Well done Emily and the team, keep the good work up. Paul F.PositiveProfessionalism

Paul · 24 August 2021

★★★★★ 5/5

Google

Matthew and his Lettings team have just completed a very stress free and successful letting for me. Matthew is outstanding; exceptionally personable, efficient, enthusiastic and genuinely caring and truly went above and beyond for my new tenant. Matthew has the ability to remember every detail of the property, landlord and tenant making an established and long term relationship of letting via Atkinsons invaluable. You really couldn't do better than let your property with Matthew!

Rebecca · 7 July 2022

★★★★★ 5/5

Google

Excellent service from the letting team, Abbie May and Shauna, with their help and assistance with letting my flat out.

Jane · 15 December 2025

★★★★★ 5/5

Google

We recently moved home with Atkinson Stilgoe where Emily was our agent. Emily managed to book us in to the chosen properties that we wanted to view very quickly and on the only day that we were available. She ensured that when we visited the properties all COVID regulations and measures were followed and therefore we felt safe throughout. We had never rented before and did not know much about it, Emily gave us all of the information we needed and more. I communicated with Emily mainly on email and every email was responded to in a timely, polite and an informative manner. We feel that Emily made the process very easy and quick as our move date was only 1 week after our application. If Emily was ever out of the office, she made sure I had contact details for her colleagues so that they could answer any questions / queries that we may have had. Since moving in to the property Emily has set up our contents insurance, answered further questions about the appliances etc, again all very quickly and confidently. We could not recommend Emily enough, she is a credit to the business and I’m sure she will be very successful at the company.

Edward · 7 July 2021

★★★★★ 5/5

Google

Our experience in purchasing a house via Atkinson Stilgoe, Balsall Common was very positive. Primarily this is a reflection of Heather’s professionalism and commitment to seeing things through from start to finish. At all times she was quick, efficient, and effective in achieving results, which, in the context of encounters with other local estate agents, was a breath of fresh air. We would strongly recommend working with her.PositiveResponsiveness, Quality, Professionalism

Nick · 24 August 2022

★★★★★ 5/5

Google

We have recently moved into a rental in Meriden and highly recommend Emily Gray from Atkinson Stilgoe at Balsall Common. She was the only agent out of many we contacted who took the time to follow up to see if we had found something suitable, and happily took us to view what she had available. We also found other members of staff in the office helpful when we called in with queries.

Lisa · 7 July 2022

★★★★★ 5/5

Google

Great from start to finish 😊 …

Georgia · 15 March 2026

★★★★★ 5/5

Google

Great service with plenty of communication. Thanks for your help

Mark · 15 February 2026

★★★★★ 5/5

Google

We had been looking at various properties and dealing with a number of different agents over the space of a couple of months and received terrible service and responses throughout. We were close to giving up after being let down several times. Then the lettings team from Atkinson Stilgoe contacted us and gave us a completely different opinion on agents. From the first call from Sharon, they were 100% on the ball and were keen to work at a similar pace to what we were hoping for. Matthew took over from there and we were viewing the property within an hour of first contact. From that point it took a mere 2 days to get contracts and all other required paperwork done and complete! (Something that had taken other agents 2 weeks to manage) Emily was also prompt and professional and nothing seemed to much effort to these guys. We would like to thank all of you for making this happen and at the pace you did. Matthew you're a star and had it not been for your hard work, our family wouldn't be sat in our perfect home right now. Anybody looking to let a property, do not pass up on this company. They are a breath of fresh air and go above and beyond any expectations. Again, thank you. Wesley and Fiona.PositiveResponsiveness, Quality, Professionalism, Value

Wesley · 24 August 2020

★★★★★ 5/5

Google

Me and my partner were both first time buyers and had no idea how to go about buying a house. We were recommended Atkinson Stilgoe and got introduced to Leanne. Leanne was incredible. She talked us through the whole buying process, and helped us every step of the way! Each meeting with her was enjoyable, and given that I am a complicated customer, (I'm half self employed/ half employed), Leanne found us the best mortgage with complete ease. I could not recommend Leanne enough to anyone! If any of our friends are looking for a mortgage adviser, we would 100% recommend Leanne and Atkinson Stilgoe!

The · 7 July 2020

★★★★★ 5/5

Google

I just want to say thank you to Emily and Matthew from Atkinson Stilgoe at Balsall Common. I had a two bedroom flat for rental. Emily and Matthew met me on the Friday. On Saturday prospective tenants viewed the flat and by the following Monday tenants agreed to let. The agents kept us informed at all times and were very proactive, friendly and efficient. I would highly recommend their services. Stephen Lewis.PositiveResponsiveness, Quality, Professionalism, Value

Cathy/stephen · 24 August 2021

★★★★★ 5/5

Google

This was my first letting as a landlord and Emily and Matthew were so helpful and professional. They found me a tenant quickly and helped me through all the stages of become a landlord. I would Highly recommend Atkinson Stilgoe LettingsPositiveResponsiveness, Professionalism

Alison · 24 August 2021

★★★★★ 5/5

Trustpilot

Very professional and efficient

Thanks to Anita and the team at Balsall Common for all their help. Very professional service!

Andew · 4 June 2025