Every review we hold for the Balsall Common office, from every platform, shown as written. First names only.
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5/5
GoogleI had a really positive experience with Atkinson Stilgoe from start to finish. When I first enquired about the apartment, they managed to fit me in for a viewing the very same day, which I really appreciated as the market was quite competitive at the time.
Abbie was fantastic throughout my tenancy and always helpful with any queries I had. Communication was clear, professional and friendly, which made everything straightforward and stress-free.
I genuinely loved the apartment and the area, it was a great place to live and a chapter Iβll look back on positively.
Thank you again to Abbie and the team for all your support.
Luke Β· 15 February 2026
Agent replied Β· 11 November 2024
Thank you so much for taking the time to share your positive experience with Atkinson Stilgoe! We are thrilled to hear that our team, especially Abbie, provided exceptional service throughout your tenancy and helped make your living experience stress-free. We appreciate your kind words. Best wishes, Lucy, Customer Feedback and Support Team
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5/5
GoogleI didn't think I'd ever write anything positive regarding an estate agent, yet here I am just about to do so. We would like to thank everyone at ASBC. You've really done well and kept us informed all the way through the selling process of our house. My partner has mostly dealt with Summer who is a lot better than the usual British summer.... Summer has been pleasant throughout the autumn and winter and has been a superb person to deal with, she has really kept us in the loop with no chasing by us. Thanks ππ. We think everyone has been great, which is not what we have experienced previously with estate agencies. ASBC have genuinely gone over and above to deliver. We feel that this estate agency has worked for their fee, whilst another local agency talked much and delivered close to nothing. So thank you to everyone at ASBC! I am nearly moved enough to drop a thank you card in..... We can wholeheartedly say give them a try as we think you'll be pleasantly surprised!
Stuart Β· 15 February 2026
Agent replied Β· 15 April 2026
Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that our team, especially Summer, has provided exceptional service throughout your home selling process. We always strive to go above and beyond for our clients and your kind words mean the world to us. Best wishes, Lucy, Customer Feedback and Support Team.
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5/5
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We cannot thank Lewis enough for everything he did during our incredibly challenging house move. He truly went above and beyond from start to finish. Lewis kept in constant contact, always updating us without needing to be asked, and consistently chased all the necessary parties on our behalf. His professionalism, dedication, and calm reassurance made a stressful process so much easier. We genuinely couldnβt have done it without him and would highly recommend Lewis to anyone looking for an estate agent who truly cares.
Beth Β· 15 December 2025
Agent replied Β· 15 April 2026
Thank you for your kind words! We are so happy to hear that Lewis went above and beyond for you during your challenging house move. At our agency, we take pride in providing exceptional service and we are glad to have been a part of your journey. Thank you for recommending us! Kind regards, Lucy, Customer Feedback and Support Team
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5/5
GoogleWe recently sold our old home and bought our new one through Atkinsons Stilgoe in Balsall Common. Summer Riggs handled our sale and was diligent, organised and genuinely committed to keeping things on track. She kept us updated throughout, and her calm approach was especially helpful when a few bumps cropped up along the way.
The wider team also worked hard behind the scenes to make sure both our sale and purchase progressed, and we appreciated their persistence in getting everything over the line. Although the process had its stressful moments, we were well supported overall and are really pleased with the end result.
Weβre grateful to Summer and the team for helping us secure our new home.
Divya Β· 15 December 2025
Agent replied Β· 15 April 2026
Thank you for entrusting Atkinsons Stilgoe in Balsall Common with your home sale and purchase. We are extremely happy to hear that Summer and our team provided diligent and organized support throughout the process. Our goal is to make your experience as stress-free as possible. Kind regards, Lucy, Customer Feedback and Support Team.
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5/5
GoogleA huge thank you to Atkinson Stilgoe for supporting us with the purchase of our dream home. Despite the chain breaking and difficulties at times in communication from other agents, Atkinson Stilgoe were great from the moment we put our offer in. We must thank Summer Riggs for her professionalism, friendliness and rigour in ensuring the sale went through as smoothly as possible. If Summer is your agent- you are very lucky and you are in great hands! Thank you. Kelly and Jack (The Farmhouse) X
Kelly Β· 15 December 2025
Agent replied Β· 15 April 2026
Thank you Kelly and Jack for your kind words! We are so happy we could help you purchase your dream home. Our team strives to provide exceptional service and we are thrilled that Summer's professionalism and dedication made a positive impact on your experience. Kind regards, Lucy, Customer Feedback and Support Team.
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5/5
GoogleEstate agents sometimes get a hard time but the team at Atkinson Stilgoe made our move to exactly the right home for us possible. Special thanks to Summer - it was obvious she really wanted to help us find the right place and she was constantly in touch and chasing to make it work. They even made collecting our keys feel special!
Liz Β· 15 November 2025
Agent replied Β· 15 April 2026
Thank you for taking the time to leave this amazing review! We are thrilled to hear that our team, especially Summer, was able to make your move a positive experience. We strive to provide exceptional service to all our clients and we are so glad that you found your perfect home through us. Kind regards, Lucy, Customer Feedback and Support Team
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5/5
GoogleShauna was our estate agent and she was fantastic! Excellent communication and made the process of renting really smooth as it was our first time renting and she answered all our questions and provided us with lots of information. Really happy with our flat! Thank you π
Emma and Lloyd β¦
Emma Β· 15 February 2026
Agent replied Β· 15 April 2026
Thank you for sharing your positive experience with Shauna! We are thrilled to hear that she provided excellent communication and made your first renting experience smooth. We are glad that you are happy with your flat and we appreciate your business. Kind regards, Lucy, Customer Feedback and Support Team.
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5/5
GoogleI would like to say a very big thank you to Abbie-Mae Ross she has always been very helpful with everything all the support easy communication and very quick organisation for all, I moved to my new home Flat, has been really professional all this time. Thank you for the amazing gift box too. I am so happy and I look forward to working with these excellent great people I'm so positive that if I need help you will be there.
Massive Thank you all Atkinson Stiloge.
Brilliant workers, I recommend 100%
Attila Β· 29 April 2025
Agent replied Β· 28 May 2025
Thank you for your brilliant 5* review and thank you for your recommendation. Best wishes, Lucy, Customer Relations.
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5/5
GoogleOur move to Balsall Common was quite involved due to delays and complications on our legal side. Lewis however was fantastic in the support and help he give us to enable the move to be completed. He worked tirelessly in keeping us informed and helped to keep all the relevant parties engaged enabling a complicated purchase to be finalised in a timely manner.
Thanks very much for all your help Lewis - it was much appreciated.
Ciaran Β· 25 March 2026
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5/5
GoogleAmazing staff. Shauna was kind and helpful the entire rental process. I was on a very tight deadline to move in and she responded all my emails very promptly, easing all of my concerns. Definitely a go-to if you're renting in the area.
Lam Β· 15 February 2026
Agent replied Β· 15 April 2026
Thank you for your kind words! Our team is dedicated to providing exceptional customer service and we're thrilled to hear that Shauna was able to make your rental process a smooth and stress-free experience. Kind regards, Lucy, Customer Feedback and Support Team.
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5/5
GoogleAtkinson Stilgoe are a marvelous company to deal with, be it property sales or purchases. Promptly responding to any queries with comprehensive information, swiftly organising viewings and proactive in reaching out to their large client base to maximise sales. Property marketing is first class, and their extensive social media presence is invaluable in reaching the biggest potential market. Worthy of particular praise is Tomas Alma, a highly motivated, thoroughly professional and diligent Sales Manager. Extremely knowledgeable and experienced, he is relentless in his pursuit of ensuring that the best price is obtained for your property, whilst closely monitoring property portfolios to ensure you are aware of any suitable homes as they become available. Leanne Tovey is a highly experienced Mortgage Services Manager with an exceptional breadth of industry knowledge who is able to provide market leading advice as she steers you through the daunting mortgage maze with ease. If you need to sell or buy a home, call Atkinson Stilgoe - you will not be disappointed!
Gareth Β· 15 January 2025
Agent replied Β· 9 January 2025
Hello Gareth,
Thank you so much for your glowing 5* review! We're thrilled to hear about your positive experience with Atkinson Stilgoe, and we greatly appreciate your kind words about Tomas Alma and Leanne Tovey. Your feedback is invaluable to us, and we're delighted to have been able to assist you effectively.
Best regards, Lucy, Customer Relations Team
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5/5
GoogleI had a great experience with Atkinson Stilgoe when purchasing our property. Shauna was extremely helpful and helped ease my mind as a first time buyer. She supported us through the whole process and even followed up after to check we were settling in okay. Thanks Shauna for the support.
Also if you need a mortgage broker would highly recommend Leanne, we had issues with our previous one and within days Leanne had secured us a mortgage.
Thanks both!
Haley Β· 16 December 2024
Agent replied Β· 11 December 2024
Thank you Haley for the fantastic 5* review and it is great to read that you would recommend us and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.
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5/5
GoogleAfter a truly awful experience with another letting agency in Solihull, I'm so glad I met Atkinson Stilgoe, and specifically Abbie and Ben, were an absolute dream to work with.
From the first meeting, Abbie was professional, friendly, and incredibly helpful. They listened to my concerns and went above and beyond to help me with a great property. The whole process was smooth and stress-free, a complete contrast to my previous experience.
Abbie and Ben were always available to answer any questions and kept me informed every step of the way. I can't recommend them highly enough! If you're looking for a letting agency in the area, look no further than Atkinson Stilgoe.
Kyriakos Β· 16 November 2024
Agent replied Β· 11 November 2024
Hi Kyriakos,
Thank you so much for your wonderful 5* review! We're thrilled to hear that Abbie and Ben made your experience smooth and stress-free. Your kind words mean a lot to us.
Best regards,
Lucy, Customer Relations Team
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5/5
GoogleAngel has been helping us look for our forever home and has been amazing so far. Although we've not managed to find the one yet, we are confident that with Angel on the case it won't be long. Angel goes above and beyond when she's showed us properties and knows our tastes very well and also very honest and down to earth.
She is definitely someone you want on your side when looking for a property and fingers crossed we will secure our forever home with her help soon π€π½
Harraj Β· 10 October 2024
Agent replied Β· 24 October 2024
Hello Harraj,
Thank you so much for your wonderful 5* review! We're thrilled to hear that Angel has been amazing in helping you search for your forever home. Your confidence in her dedication and expertise means a lot to us.
Best regards,
Lucy, Customer Relations Team
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5/5
GoogleI recently had an outstanding experience with Atkinson Stilgoe whilst purchasing our new home. From start to finish, they were incredibly proactive, ensuring everything was handled efficiently and effectively. They kept me well-informed throughout the entire process, which really put my mind at ease. A special thank you to Shauna and Angel for going above and beyond, your dedication and support made all the difference. I highly recommend Atkinson Stilgoe to anyone looking to buy or sell a home!
Carl Β· 17 October 2024
Agent replied Β· 24 October 2024
Thank you Carl for taking the time to leave us this amazing 5* review and recommendation. Kind regards Lucy, Customer Relations.
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5/5
GoogleAfter months of hunting for a rental property all the way from Spain without viewing i finally found the perfect new home thanks to Ben and Abbie. They made a very stressful situation so much easier for me finding calm supportive solutions to every problem. And their service and support has continued since moving into the property. ...so much so, i will now be using them as an agent to my property rental! :-)
i would recommend 100%. Thankyou Ben and Abbie!
Elizabeth Β· 25 August 2024
Agent replied Β· 22 November 2024
Thank you for leaving us your superb 5* review and recommendation Becky. Best wishes, Lucy, Customer Relations.
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5/5
GoogleAfter months of hunting for a rental property all the way from Spain without viewing i finally found the perfect new home thanks to Ben and Abbie. They made a very stressful situation so much easier for me finding calm supportive solutions to every problem. And their service and support has continued since moving into the property. ...so much so, i will now be using them as an agent to my property rental! :-)
i would recommend 100%. Thankyou Ben and Abbie!
Becky Β· 22 August 2024
Agent replied Β· 23 August 2024
Thank you for leaving us your superb 5* review and recommendation Becky. Best wishes, Lucy, Customer Relations.
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5/5
GoogleAtkinson satilgoe have been amazing to us!
We needed to move from 1 property to another pretty quick, and Ben made that happen. They are very efficient and quick to get us into the new property within 2 weeks all checks and paper work was done within a couple of weeks communication is great.
They also gave us a moving in gift whitch is a very nice touch.
I would highly recommend Atkinson stilgoe in balsall common.
Fay Β· 24 July 2024
Agent replied Β· 23 August 2024
Many thanks for the fantastic recommendation and 5* review Fay. Kind regards, Lucy, Customer Relations.
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5/5
GoogleThe service was excellent. Summer was really helpful explaining every detail about the property and negotiate answering all our questions. Thank you for your help.
M Β· 15 February 2026
Agent replied Β· 15 April 2026
Thank you so much for your review! We are thrilled to hear that Summer provided excellent service and was able to answer all of your questions. We pride ourselves on making our customers' experience as smooth and informed as possible. Kind regards, Lucy, Customer Feedback and Support Team
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5/5
GoogleMyself and my husband viewed a property to rent on the 9th March, as we're relocating from another part of the country. Ben was very professional and incredibly friendly. He answered all our questions and most importantly he let us take our time viewing as he recognised we needed that.
Unfortunately although it was a lovely house, it wasn't in the right area for us. However, after such a positive experience during such a stressful time, Atkinson Stilgoe is definitely our preferred letting agency in our ongoing search for a house.
Holly Β· 26 March 2024
Agent replied Β· 23 August 2024
Thank you Holly Weston for your glowing 5* review and thank you for your kind words. Kind regards, Lucy, Customer Relations.
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5/5
GoogleSummer was very friendly helpful throughout the process of selling my property. She was always available or got back to me. Dawn was very helpful and friendly as well. I would recommend Atkinson Stilgoe.
Judith Β· 15 October 2025
Agent replied Β· 15 April 2026
Thank you for your kind words, we are thrilled to hear about your positive experience with our team! At Atkinson Stilgoe, customer satisfaction is our top priority and we are grateful for your recommendation. Best wishes, Lucy, Customer Feedback and Support Team.
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5/5
GoogleFirstly we would like to thank Abbie-Mae for making the whole process easy and even going the extra mile the day before the move.
Would highly recommend Abbie and the Atkinson Stilgoe team
JadieScotty Β· 15 October 2025
Agent replied Β· 15 April 2026
Thank you for the kind words! We are thrilled to hear that Abbie-Mae went above and beyond for your move. At Atkinson Stilgoe, we strive to make the process as stress-free as possible. Thank you for recommending us - we truly appreciate it! Kind regards, Lucy, Customer Feedback and Support Team
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5/5
TrustpilotAbsolutely Superb
All our dealings with this Estate Agent have been absolutely superb . We dealt mainly with Abbie-Mae who is a joy to deal with . Very professional , communication is excellent and is always smiling!! We also dealt with Shauna who was also superb at her job. Many thanks to you BOTH.. You are a great asset to Atkinson Stilgoe
Mark Β· 22 October 2025
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5/5
GoogleWe recently just rented our first house and Shauna was so professional and helpful which made the process so smooth and stress free. Couldn't recommend more!
Emily Β· 15 October 2025
Agent replied Β· 15 April 2026
Thank you for your kind words! It was our pleasure to assist you in finding your first home. We strive to make the process as stress-free as possible. Congratulations on your new rental and we hope you enjoy it! Best wishes, Lucy, Customer Feedback and Support Team.
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