Every review we hold for the Balsall Common office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleExcellent service from Atkinson Stilgoe. A big thank you to Abbie for being so helpful, professional, and always keeping me updated. She made the whole process smooth and stress-free, highly recommend!
Joshua · 6 August 2025
Agent replied · 15 April 2026
Thank you for your kind words and for choosing Atkinson Stilgoe! We strive to provide exceptional service and we are delighted to hear that Abbie made your experience stress-free. We truly appreciate your recommendation. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleShauna and Abbie were brilliant throughout my property search. Both were professional, friendly, and really proactive with communication. Even though I didn’t proceed with the property, their support and service were excellent. Highly recommend!
Ren · 1 April 2026
★★★★★ 5/5
GoogleWe would highly recommend this fabulous team, nothing was too much trouble. We were kept updated throughout the whole process and they were incredibly professional. We would like to thank everyone personally for your expertise and support. Thankyou so much. You made a very difficult and sensitive situation seamless.
Karen · 16 November 2024
Agent replied · 24 October 2024
Many thanks Karen for the great recommendation, 5* review and your kind words. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleAfter having such a poor experience with another estate agent, we moved to Atkinson Stilgoe and I am so glad we did. The team are absolutely brilliant, from booking in for a valuation, the viewings and feedback after each one, right through to completion. Lewis and Summer particularly stood out for us, their communication was second to none and if they said they were going to get something done they would. The team have made what has always been a stressful process so much easier. I couldn’t recommend them enough and thank you again.
Marc · 9 April 2026
★★★★★ 5/5
GoogleAbbie-Mae was absolutely wonderful during the whole rental process. From viewing the house up until getting the keys. Fantastic service, super friendly and very hard working! Thank you Abbie for all of your hard work!
Abbie · 6 May 2025
Agent replied · 28 May 2025
Thank you for your glowing 5* review Abbie. Thank you for your supportive words which I have course passed onto the local team. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleA big thank you to Summer and the team at Atkinson and Stilgoe. Good and reliable communication from start to finish.
Chris · 15 September 2025
Agent replied · 15 April 2026
Thank you for your kind words! We are so glad to hear that you had a positive experience with our team and appreciate your trust in us. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleEmily was very professional, personable and helpful in finding my family a home. She was exceptional in comaprison to the many other agents that I dealt with at the time, providing regular updates and always keeping in touch. Her manner, professionalism and efficiency stood out at a time when I know that agents were snowed under with a high workload. Emily is a valuable asset to Atkinson Stilgoe and made a huge difference in my estimation of the company. So much so that I will be looking to work with her again once I am in a position to buy. Thanks EmilyPositiveResponsiveness, Quality, Professionalism
David · 24 August 2022
Agent replied · 7 July 2023
Hello, thank you so much for taking the time to provide our Atkinson Stilgoe team with a 5-star review.
We are so happy to hear Emily and the rest of the team helped you every step of the way with great service.
If you ever require anything else from our team, we will be more than happy to help.
★★★★★ 5/5
GoogleWe had an excellent experience working with Angel. From start to finish, she was incredibly helpful, always available to answer questions and guide us through the entire process. Angel went above and beyond to ensure everything went smoothly, and we couldn't be happier with the service. Highly recommended!
Scott · 26 September 2024
Agent replied · 24 October 2024
Thank you Scott for your thoughtful 5* review and recommendation! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleGreat estate agents. We had amazing service from Lewis throughout the process from start to finish. Keeping us up to date and constantly chasing to ensure we moved into our new property by our requested date. Highly recommend!
Wesley · 15 March 2026
Agent replied · 15 April 2026
Thank you for your kind words! We strive to provide excellent service to all of our clients and we're thrilled to hear about your positive experience with Lewis. We appreciate the recommendation. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleWe successfully sold our house in Balsall Common via Atkinson Stilgoe in October.
It was a long and sometimes difficult process mainly due to 2 selling chains collapsing near to exchange,no fault of Atkinson Stilgoe.
On all 3 occasions that we sold STC,the buyers made an offer soon after our house went on the market and Shauna and colleagues were helpful in communicating with others involved in the chain.The web listing and video were outstanding.
We are very thankful for their support and positivity during our roller-coaster experience.
Margaret · 16 November 2024
Agent replied · 11 December 2024
Thank you so much for your wonderful 5* review Margaret! We're delighted to hear that Shauna and the team could support you through the ups and downs of your selling journey. Your kind words about our communication and marketing efforts mean a lot to us. Best regards, Lucy, Customer Relations Team
★★★★★ 5/5
GoogleExcellent… there’s no other way to put our experience with these guys. We were looking to purchase and they were the only estate agent in the area that actually phoned and talked to us rather than just putting you on an email list and sending you everything that came up. They suggested properties and worked with us to get ones that suited our requirements. Unfortunately the property we purchased was through somebody else, but I would not hesitate to recommend them. When we come to sell (although the Mrs said we never well) we will happily use these guys for our sale.
Ryan · 17 October 2024
Agent replied · 24 October 2024
Thank you for taking the time to leave us this amazing 5* review and recommendation Ryan. Kind regards Lucy, Customer Relations.
★★★★★ 5/5
GoogleLewis has been immensly helpful and informative throughout our buying process, would thorougly reccomend.
Sour · 1 April 2026
★★★★★ 5/5
GoogleThis is a second time we’re renting with Atkinson Stilgoe, and we can recommend this agency. Abbie and Shauna did an amazing job to arrange everything quickly for us to move in to a new place. Fingers crossed the moving out process will be as smooth.
Kamilla · 15 November 2025
Agent replied · 22 November 2024
Thank you so much for your continued support and kind words! Abbie and Shauna are dedicated to providing excellent service and we're so glad they were able to make your move-in process a breeze. We'll do our best to make the moving out process just as smooth. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleAbsolutely Superb service !! Have just rented a property through this Estate agent and the service has been superb.. We dealt mainly with Abbie-Mae who is a ' breath of fresh air ' . Could not have been more helpful and no matter how many …
Mark · 15 November 2025
Agent replied · 15 April 2026
Thank you for the glowing review! We are thrilled to hear that our team, especially Abbie-Mae and Shauna, provided superb service and made your experience a joy. We are proud to have them as assets to our team and we look forward to helping you with any future property needs. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleExcellent service from Heather and Cloe, I mainly dealt with Heather over the sale of a relatives property and she professionally guided me through the whole process. All my calls and queries where dealt with very promptly, Would recommend to anyone to use your company without any hesitation., many thanks team.
Sandra · 30 August 2023
Agent replied · 29 October 2023
Thank you Sandra for your thoughtful 5* review and recommendation! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleRosemary was so helpful selling my parent’s house. When one sale fell through unavoidably, she had another buyer up her sleeve and we still exchanged in the same. Really pleased with the comms, service, fees and marketing of the property. Highly recommended!!
Jo · 25 February 2024
Agent replied · 23 August 2024
Many thanks for the great recommendation, 5* review and your kind words Jo. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI cannot speak highly enough as a (now) tenant of one of their properties of the service and consideration I received from Abbie-May and Ben during the whole process of viewing, application and completing the process. Even through an inevitable hitch, their communication and willingness to go that extra mile set them streets above anyone else I have dealyt with as a long term renter.
Absolutely first class!
Simon · 16 December 2024
Agent replied · 11 December 2024
Many thanks for the great 5* review and your kind words Simon. Best wishes, Lucy, Customer Relations.
★★★★★ 2/5
GoogleStaff are friendly and easy to communicate, but still feel very disappointed about their service. They are not professinal. I recently completed a property purchase through Atkinson. A week before completion, a lady from Atkinson and I identified issues with the boiler and tank, which were promised to be repaired and the fee will be covered by the seller. However, post-completion, this commitment was unfulfilled, leaving me with unexpected expenses.
To add to the frustration, I was given only one front door key, and the rest were missing. It's clear that the estate agent overlooked checking the keys thoroughly before handover, reflecting a lack of professionalism in their services.
Donna · 26 March 2024
Agent replied · 23 August 2024
Hello donna zheng, please contact us via complianceresidential@connells.co.uk with full details so that we can look into this concern further for you. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleTremendous support from Anita and team. Living in Scotland and selling a house in Balsall Common had the potential to be really stressful. Nothing was too much bother for the team. Daniel, Heather and Dawn kept me up to date with all viewings and went over and above to ensure the sale went smoothly from advertising to completion date. I highly recommend! I rarely write reviews but felt the need to publicly thank this exceptional team! Thanks all, really appreciated and valued your support! Judy
Judy · 9 November 2022
★★★★★ 5/5
GoogleWe have recently found ourselves needing to move quickly and found a house to rent with Atkinson stilgoe. From the first phonecall to the lettings team Emily was fantastic! She quickly arranged for us to view the property answering all of questions and when we made the decisiont o proceed there and then she was so accomodating and allowed us to take our application and ID over to the office straight away.
All communication with Emily was brilliant, she responded to my emails quickly and kept us updated on the progress of our application throughout.
What should have been a very stressful few weeks was actually calm and easy due to her professionlism and attention to detail.
I would have no hesitation in returning to Atkinson Stilgoe in the future either to rent or buy they really care about their clients and we felt well looked after throughout. Thank you Emily !!PositiveResponsiveness, Quality, Professionalism
Zoe · 24 August 2022
★★★★★ 5/5
GoogleThis was my first contact with Atkinson Stilgoe finding somewhere to relocate to rent near Stratford upon Avon. Emily Gray was my point of contact, supporting the local office although not her base location, she was always very friendly and prompt with her communication, very helpful and professional, ensuring I was kept informed and always coming back to me with answers to my questions. Additionally she took the time to meet with me on a second occasion at a weekend to enable me to conduct a follow up viewing ahead of moving in which was really beneficial and much appreciated. Would highly recommend the service, Emily is a pleasure to work with.PositiveResponsiveness, Professionalism
Deborah · 24 August 2022
★★★★★ 5/5
GoogleWe recently purchased a property through Atkinson Stilgoe. Heather Broome was the agent who looked after us. I must say that our experience was truly amazing!
Heather went above and beyond and we really felt we were in safe hands. The sales process took a few unexpected twists and turns but Heather was totally on it at all times. She is a credit to Atkinson Stilgoe. Clearly she loves her job and looking after her customers is a major priority to her.
In the past we had not so good experiences with estate agents but Heather was a game changer for Atkinson Stilgoe.
Impressed is a understatement! Thank you Heather for all your amazing support.
We now live in the home of our dreams. I'm not sure it would have happened with out her!PositiveResponsiveness, Professionalism
Lyndon · 24 August 2022
★★★★★ 5/5
GoogleRecently viewed a property through Atkinson Stilgoe and although it wasn’t the one for us I just wanted to say Summer did a brilliant job showing us around, very positive and friendly it was really refreshing to see, a credit to the company. Thank you!
Kyle · 15 June 2025
Agent replied · 15 April 2026
Thank you for your brilliant 5* review and thank you for your kind words Kyle. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleGreat service from the entire team at Atkinson Stilgoe in Balsall Common when selling my property. Marketed well, good communication, plenty of viewings and completed quickly. Would have no hesitation in recommending them.
Zoe · 15 October 2025
Agent replied · 15 April 2026
Thank you for your review! We are thrilled to hear that you had a great experience with our team at Atkinson Stilgoe in Balsall Common. Our goal is always to provide excellent service, great communication, and a quick turnaround. Thank you for recommending us! Kind regards, Lucy, Customer Feedback and Support Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
