Trusted Agent profile
★★★★★
177 reviews across 2 platforms
150 Station Road, Balsall Common CV7 7FF
Atkinson Stilgoe's Balsall Common office at 150 Station Road is rated 4.6 out of 5 across 177 reviews on two platforms, including 171 Google reviews rated 4.7. Checked 9 October 2026.
Every review we hold for the Balsall Common office, from every platform, shown as written. First names only.
5/5
GoogleRenting a property through Atkinson’s has been a fantastic experience even though we had to do it fully remotely due to the pandemic. Emily from the team helped us view the property, sign and amend the contract and the inventory and was there for any question we had 24/7. A big thank you goes to her 👏 …
5/5
GoogleWe recently used Atkinson Stilgoe to rent a property in Balsall Common. Matthew was incredibly helpful and accommodating, evening allowing us to view the property on one of his days off. He really went the extra mile to keep us informed and make himself available to answer any questions or help with any problems. Would gladly use again in the future!PositiveResponsiveness, Quality, Professionalism
5/5
GoogleMe and my fiancé have recently bought a house through Atkinson Stilgoe. For first-time buyers, this can be a very daunting experience, however Chloe and our mortgage advisor, Leanne were very responsive, supportive and kept us up-to-date throughout the entire process. Highly recommended!
5/5
GoogleI recently went through the process of renting for the first time outside of student accommodation and cannot thank Atkinson Stilgoe (specifically Matthew Measures) for the support I have received through the whole process. Everything was explained, the process was very quick and no problem was too big for Matthew to help with.
5/5
GoogleHeather was always reachable and very personable. The whole process was very easy from start to finish and the whole team at Atkinson Stilgoe were able to keep me updated on the latest developments of my sale. Thank you 👍 …
5/5
GoogleMatthew and his team were incredibly outstanding,helpful and professional throughout our process. Nothing was to much trouble when we didn’t understand certain things and we were kept up to date throughout our process. Everything went very smoothly to which we are now setting into our lovely home. I would highly recommend Matthew and his team. Thank you again.PositiveProfessionalism
5/5
GoogleI would highly recommend Emily and the team at Atkinson Stilgoe. Emily was extremely helpful and patient in helping us find a property. She was able to answer any queries we had and always responded promptly. She was efficient and friendly and we will definitely use Atkinson Stilgoe services again.
5/5
GoogleMatthew, Emily and the team were fantastic at getting my property tenanted. They quickly got the place listed and had showings shortly afterward, they kept me well informed of the prospective tenants and helped my pick suitable ones that are doing great. Wouldn't hesitate to use them again.PositiveResponsiveness, Professionalism
5/5
GoogleAtkinson Stiligoe sold the house within days. Most importantly, they were active in protecting the sale right up to the exchange of contracts.
Thank you for taking the time to leave us this amazing 5* review Stephen. Kind regards Lucy, Customer Relations.
5/5
GoogleRecently viewed a property through Atkinson Stilgoe and although it wasn’t the one for us I just wanted to say Summer did a brilliant job showing us around, very positive and friendly it was really refreshing to see, a credit to the company. Thank you!
1/5
GoogleAnita the director, do not tell the truth, from myself and my ex partner. She tried making me a horrible person and when I spoke about the problem she was rude
Hello Vilma, I'm sorry to hear about your experience. We take feedback seriously and would like to understand more about what happened. Please contact us at complianceresidential@connells.co.uk so we can address your concerns directly. Best regards, Lucy, Customer Relations Team
5/5
GoogleI recently sold my house in Coventry through Atkinson Stilgoe. Heather Broome was my agent and I have to say she did a fantastic job!! Very responsive always willing to go the extra mile to help. Fully recommend and if possible use Heather Broome!!PositiveProfessionalism
5/5
GoogleI arrived from South Africa and have heard some people have had bad experiences from Letting Agents. I am lucky to have found Emily who made the experience the opposite, Great assistance and made things easy for us. I would recommend Emily to anyone that is looking for an excellent Agent.PositiveProfessionalism
5/5
GoogleMoved to Balsall Common from the South West of England. Had a very comfortable purchase in Balsall thanks to Atkinson Stilgoe (AS) despite a difficult sale in the South West. Both happened simultaneously and I appreciated very much the help I got from AS even to sort out the problems I was having with my sale back in the South West in order to get the contract exchange over the line. AS were very patient and understanding of the difficulties that were out of my control with regard to my sale in the South West and worked with me and three sets of solicitors to get them resolved. They were always *super friendly*, responsive, picked up the phone when I rang quickly, and addressed queries in a timely fashion.
5/5
GoogleGreat estate agency, worked with a couple but it was Atkinson Stilgoe who impressed the most and got the sale. Really friendly office, easy to get hold of and great to work with! Thanks for all of your help and for selling my house so quickly!
Thank you for taking the time to leave us this amazing 5* review. Kind regards Lucy, Customer Relations.
5/5
GoogleWe recently purchased a property through Atkinson Stilgoe. Anita was our Sales advisor who looked after us. I must say that our experience was excellent. Lots of communication and care taken all the way through the sale through to getting the keys!
5/5
GoogleMatthew and Emily on the lettings team did a fantastic job! As a first time landlord they took care of everything and found me a tenant in under two weeks. It was a pleasure dealing with them and Matthews' guidance from purchase to refurbishment and rental was greatly appreciated. Leane Tovey also made financing the project straightforward and provided excellent advice.PositiveResponsiveness, Professionalism
Hello, thank you so much for taking the time to provide our Balsall team with a 5-star review. We are so happy to hear Emily, Matthew and the rest of the team helped you every step of the way with great service. If you ever require anything else from our team, we will be more than happy to help.
1/5
GoogleOrganised a valuation for 6pm on a week evening. No one turned up. When I called up to find out why I was told they 5:30pm was the latest they could do this! I asked why someone had called me to arrange 6pm then and was not given an answer. This company are not willing to work around those working full time. Customer service is appalling. Avoid.
Hello, thank you for taking the time to provide our team with feedback. We are concerned about this branch review and we would like to get further information so we can look into this. If you would like to get in touch with us on socialmedia@connells.co.uk then we will be more than happy to help you.
5/5
GoogleFriendly and Efficient team of knowledgeable and experienced estate agents. Currently working with the lettings team and they are a credit to landlords with their best interests at heart. A* Team
Matt Branch thank you for your excellent 5* review and kind words of our dedicated team. Kind regards, Lucy, Customer Relations.
5/5
GoogleFrom the first time I approached AS about renting a property I was impressed by the professionalism of both Emily and Matthew. Emily has been understanding, unfailingly helpful and has endless patience. I am happy to recommend this agent without any reservations.PositiveProfessionalism
1/5
GoogleI have never heard anyone speak so rude and unprofessional given the role they have - very poor customer service! We are buyers who are showing very strong interest, and need more clarity in the homes for sale... only to have one of your staff speak so bluntly and rude, rather than apologizing for their mistake and misunderstanding. It's actually very sad... a beautiful home that we as a family want to move in to, and are now left feeling reluctant to pick up the phone. Who ever the director is of divisional area - Coventry needs to review their staff's behavior and communication with potential buyers.
5/5
GoogleSo grateful to Louise Bromhall who has been an absolute star helping us negotiate our way through very difficult times selling my elderly parents' home (they were never able to move into) Nothing has been too much trouble for her, she is by far the most helpful and competent agent we've ever come across . Making things stress free for us has been a top priority for her and her professional skill and that of the team at Atkinson Stilgo has secured a truly great sale for us. Thank you!
5/5
GoogleI have rented two properties through Atkinson Stilgoe lettings department and there professionalism from start to finish is outstanding. A huge thankyou to matthew and emily for there continued help and support and look forward to my next rental through yourselves.if there was a ten star rating it would be 10PositiveResponsiveness, Quality, Professionalism, Value
Hello, thank you so much for taking the time to provide our Balsall team with a 5-star review. We are so happy to hear Emily, Matthew and the rest of the team helped you every step of the way with great service. If you ever require anything else from our team, we will be more than happy to help.
5/5
GoogleVery responsive service. Helpful and polite.
Thank you for your terrific 5* review for your complimentary comments. Best wishes, Lucy, Customer Relations.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Atkinson Stilgoe's Balsall Common office has 177 reviews across two platforms: 171 on Google, 6 on Trustpilot. Reviews may appear on more than one platform. Checked 9 October 2026.
Atkinson Stilgoe is rated 4.6 out of 5 across all 177 reviews, and 4.7 out of 5 on Google from 171 reviews, checked 9 October 2026.
Atkinson Stilgoe, 150 Station Road, Balsall Common CV7 7FF.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.
