Trusted Agent profile

Atkinson Stilgoe reviews

4.6

★★★★★ Excellent

177 reviews across 2 platforms

150 Station Road, Balsall Common CV7 7FF

Atkinson Stilgoe's Balsall Common office at 150 Station Road is rated 4.6 out of 5 across 177 reviews on two platforms, including 171 Google reviews rated 4.7. Checked 9 October 2026.

Google logo

4.7 / 5

171

Reviews on Google

This office

Trustpilot logo

6

Reviews on Trustpilot

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Balsall Common office, from every platform, shown as written. First names only.

5/5

Google

I had a really positive experience with Atkinson Stilgoe from start to finish. When I first enquired about the apartment, they managed to fit me in for a viewing the very same day, which I really appreciated as the market was quite …

Luke · 16 February 2026

Agent replied · 11 November 2024

Thank you so much for taking the time to share your positive experience with Atkinson Stilgoe! We are thrilled to hear that our team, especially Abbie, provided exceptional service throughout your tenancy and helped make your living … More

5/5

Google

Great estate agents. We had amazing service from Lewis throughout the process from start to finish. Keeping us up to date and constantly chasing to ensure we moved into our new property by our requested date. Highly recommend!

Wesley · 16 March 2026

Agent replied · 16 April 2026

Thank you for your kind words! We strive to provide excellent service to all of our clients and we're thrilled to hear about your positive experience with Lewis. We appreciate the recommendation. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

We successfully sold our house in Balsall Common via Atkinson Stilgoe in October. It was a long and sometimes difficult process mainly due to 2 selling chains collapsing near to exchange,no fault of Atkinson Stilgoe. On all 3 occasions that we sold STC,the buyers made an offer soon after our house went on the market and Shauna and colleagues were helpful in communicating with others involved in the chain.The web listing and video were outstanding. We are very thankful for their support and positivity during our roller-coaster experience.

Margaret · 10 November 2024

Agent replied · 10 December 2024

Thank you so much for your wonderful 5* review Margaret! We're delighted to hear that Shauna and the team could support you through the ups and downs of your selling journey. Your kind words about our communication and marketing efforts mean a lot to us. Best regards, Lucy, Customer Relations Team

5/5

Google

Excellent… there’s no other way to put our experience with these guys. We were looking to purchase and they were the only estate agent in the area that actually phoned and talked to us rather than just putting you on an email list and sending you everything that came up. They suggested properties and worked with us to get ones that suited our requirements. Unfortunately the property we purchased was through somebody else, but I would not hesitate to recommend them. When we come to sell (although the Mrs said we never well) we will happily use these guys for our sale.

Ryan · 10 October 2024

Agent replied · 24 October 2024

Thank you for taking the time to leave us this amazing 5* review and recommendation Ryan. Kind regards Lucy, Customer Relations.

5/5

Google

Lewis has been immensly helpful and informative throughout our buying process, would thorougly reccomend.

Sour · 2 April 2026

5/5

Google

This is a second time we’re renting with Atkinson Stilgoe, and we can recommend this agency. Abbie and Shauna did an amazing job to arrange everything quickly for us to move in to a new place. Fingers crossed the moving out process will be as smooth.

Kamilla · 16 November 2025

Agent replied · 10 December 2024

Thank you so much for your continued support and kind words! Abbie and Shauna are dedicated to providing excellent service and we're so glad they were able to make your move-in process a breeze. We'll do our best to make the moving out process just as smooth. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Excellent service from Heather and Cloe, I mainly dealt with Heather over the sale of a relatives property and she professionally guided me through the whole process. All my calls and queries where dealt with very promptly, Would recommend to anyone to use your company without any hesitation., many thanks team.

Sandra · 29 September 2023

Agent replied · 24 August 2024

Thank you Sandra for your thoughtful 5* review and recommendation! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.

5/5

Google

A huge thank you to Atkinson Stilgoe for supporting us with the purchase of our dream home. Despite the chain breaking and difficulties at times in communication from other agents, Atkinson Stilgoe were great from the moment we put our …

Kelly · 16 December 2025

Agent replied · 16 April 2026

Thank you Kelly and Jack for your kind words! We are so happy we could help you purchase your dream home. Our team strives to provide exceptional service and we are thrilled that Summer's professionalism and dedication made a positive impact on your experience. Kind regards, Lucy, Customer Feedback and Support Team.

5/5

Google

Rosemary was so helpful selling my parent’s house. When one sale fell through unavoidably, she had another buyer up her sleeve and we still exchanged in the same. Really pleased with the comms, service, fees and marketing of the property. Highly recommended!!

Jo · 26 February 2024

Agent replied · 24 August 2024

Many thanks for the great recommendation, 5* review and your kind words Jo. Best wishes, Lucy, Customer Relations.

5/5

Google

We recently sold our old home and bought our new one through Atkinsons Stilgoe in Balsall Common. Summer Riggs handled our sale and was diligent, organised and genuinely committed to keeping things on track. She kept us updated throughout, …

Divya · 16 December 2025

Agent replied · 16 April 2026

Thank you for entrusting Atkinsons Stilgoe in Balsall Common with your home sale and purchase. We are extremely happy to hear that Summer and our team provided diligent and organized support throughout the process. Our goal is to make your experience as stress-free as possible. Kind regards, Lucy, Customer Feedback and Support Team.

5/5

Google

Tremendous support from Anita and team. Living in Scotland and selling a house in Balsall Common had the potential to be really stressful. Nothing was too much bother for the team. Daniel, Heather and Dawn kept me up to date with all viewings and went over and above to ensure the sale went smoothly from advertising to completion date. I highly recommend! I rarely write reviews but felt the need to publicly thank this exceptional team! Thanks all, really appreciated and valued your support! Judy

Judy · 25 August 2023

5/5

Google

I cannot speak highly enough as a (now) tenant of one of their properties of the service and consideration I received from Abbie-May and Ben during the whole process of viewing, application and completing the process. Even through an inevitable hitch, their communication and willingness to go that extra mile set them streets above anyone else I have dealyt with as a long term renter. Absolutely first class!

Simon · 5 December 2024

Agent replied · 10 December 2024

Many thanks for the great 5* review and your kind words Simon. Best wishes, Lucy, Customer Relations.

5/5

Google

Excellent service from Atkinson Stilgoe. A big thank you to Abbie for being so helpful, professional, and always keeping me updated. She made the whole process smooth and stress-free, highly recommend!

Joshua · 5 August 2025

2/5

Google

Staff are friendly and easy to communicate, but still feel very disappointed about their service. They are not professinal. I recently completed a property purchase through Atkinson. A week before completion, a lady from Atkinson and I identified issues with the boiler and tank, which were promised to be repaired and the fee will be covered by the seller. However, post-completion, this commitment was unfulfilled, leaving me with unexpected expenses. To add to the frustration, I was given only one front door key, and the rest were missing. It's clear that the estate agent overlooked checking the keys thoroughly before handover, reflecting a lack of professionalism in their services.

Donna · 27 March 2024

Agent replied · 24 August 2024

Hello donna zheng, please contact us via complianceresidential@connells.co.uk with full details so that we can look into this concern further for you. Kind regards, Lucy, Customer Relations.

5/5

Google

We have recently found ourselves needing to move quickly and found a house to rent with Atkinson stilgoe. From the first phonecall to the lettings team Emily was fantastic! She quickly arranged for us to view the property answering all of questions and when we made the decisiont o proceed there and then she was so accomodating and allowed us to take our application and ID over to the office straight away. All communication with Emily was brilliant, she responded to my emails quickly and kept us updated on the progress of our application throughout. What should have been a very stressful few weeks was actually calm and easy due to her professionlism and attention to detail. I would have no hesitation in returning to Atkinson Stilgoe in the future either to rent or buy they really care about their clients and we felt well looked after throughout. Thank you Emily !!PositiveResponsiveness, Quality, Professionalism

Zoe · 25 August 2022

5/5

Google

This was my first contact with Atkinson Stilgoe finding somewhere to relocate to rent near Stratford upon Avon. Emily Gray was my point of contact, supporting the local office although not her base location, she was always very friendly and prompt with her communication, very helpful and professional, ensuring I was kept informed and always coming back to me with answers to my questions. Additionally she took the time to meet with me on a second occasion at a weekend to enable me to conduct a follow up viewing ahead of moving in which was really beneficial and much appreciated. Would highly recommend the service, Emily is a pleasure to work with.PositiveResponsiveness, Professionalism

Deborah · 25 August 2022

5/5

Google

I'm not one who normally drops reviews online but the service I got from the lettings team was really amazing and I just have to talk about it. Lianne was very friendly during the viewing and she took her time to explain whatever question I might have and she also gave me a proper rundown on the apartment and the entire renting process. After submitting an offer, I was in contact with Matthew and he's one of the most pleasant, nice, and friendly gentleman I've ever dealt with. He was more than happy to answer whatever questions I have, and he was really helpful during the whole letting process as well. Atkinson Stilgoe's lettings team is made up of fantastic individuals who take exceptional pride in what they do. I would recommend 100%

Akintomide · 25 August 2022

5/5

Google

We recently purchased a property through Atkinson Stilgoe. Heather Broome was the agent who looked after us. I must say that our experience was truly amazing! Heather went above and beyond and we really felt we were in safe hands. The sales process took a few unexpected twists and turns but Heather was totally on it at all times. She is a credit to Atkinson Stilgoe. Clearly she loves her job and looking after her customers is a major priority to her. In the past we had not so good experiences with estate agents but Heather was a game changer for Atkinson Stilgoe. Impressed is a understatement! Thank you Heather for all your amazing support. We now live in the home of our dreams. I'm not sure it would have happened with out her!PositiveResponsiveness, Professionalism

Lyndon · 25 August 2022

5/5

Google

Heather Broome was excellent throughout the whole experience, she kept us informed every step of the way, reassured us when it all got too much and every time we contacted Heather she responded within the hour if she wasn’t able to take the call at the time. When we first viewed the property her knowledge of the house was very impressive, she is clearly very passionate and committed to her role. Thank you Heather for all your support.PositiveProfessionalism

Mark · 25 August 2022

1/5

Trustpilot

Not a reputable company

I always thought Atkinson Stilgoe were a very reputable local company that I have used to sell our properties. However when it comes to the Lettings department it’s a different story completely and if you’re looking for an agent for Lettings be it Atkinsons or Connells they are not at all reliable. We have been waiting 3 months for our deposit to be returned and still no word. No one Ever gets back or replies to your phone calls or emails and to this date I would never recommend them

B · 27 March 2025

5/5

Google

We recently purchased a house and Anita looked after us It was not easy the vendors had moved to another country and it was our first move in 20 years and in the middle of a lockdown When our original removal company could longer make our date for the move Anita was on the case and came up with several alternative companies, that’s just the type of response we needed in what is a stressful period Throughout the process Anita communicated with us and although the sale went through Anita is till in contact to make sure any new questions are answered Excellent servicePositiveResponsiveness

Danny · 25 August 2021

5/5

Google

We have recently taken a property to Let through Atkinson Stilgoe. From Enquiry to Let Agreed, the service had been second to none. Matthew was the Agent that we dealt with from cradle to grave. He even allowed us to view a property on one of his days off really showing his commitment to not only his role, but also to helping others. The letting process was very simple throughout application to the referencing checks and contracts being signed. Atkinson Stligoe's Letting team really know how to communicate and keep you informed throughout the process. I would highly recommend using the team here at the Balsall Common branch whether you're a tenant looking for your next home or a Landlord looking for a top tier Letting Agent. All the best to the team there.PositiveResponsiveness, Quality, Professionalism

Owen · 25 August 2021

5/5

Google

I have recently been involved with Atkins Stilgoe ( Balsall Common) lettings team in reletting my property. Mathew and Emily were responsive and professional in all of the dealings I had with them. Throughout the process I felt they had my interest at heart as well as always providing sound advice. Emily dealt with a lot of the day to day matters which can arise ; on every occasion she was prompt friendly and helpful in the way she responded. Thank you to both of themPositiveResponsiveness

Alex · 25 August 2021

5/5

Google

We have recently rented with Atkinson stilgoe. Matthew was extremely helpful from the outset. We had been looking for a number of weeks and had contacted agents about a number of properties often never recieving a reply. Matthew listened to our situation and provided helpful advice and suggested a few properties that might have suited us. We looked at the initial property the next day, he was honest about the property and was supportive through the entire letting process, always keeping us informed of the situation. Once agreed our tenancy agreement was sorted quickly as we wished to move just over a week later. Excellent service and very friendly agent, would highly recommend to anyone looking in the area.PositiveResponsiveness, Professionalism

Nicole · 25 August 2021

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Atkinson Stilgoe's Google reviews

Questions about Atkinson Stilgoe

How many reviews does Atkinson Stilgoe have?

Atkinson Stilgoe's Balsall Common office has 177 reviews across two platforms: 171 on Google, 6 on Trustpilot. Reviews may appear on more than one platform. Checked 9 October 2026.

What is Atkinson Stilgoe's rating?

Atkinson Stilgoe is rated 4.6 out of 5 across all 177 reviews, and 4.7 out of 5 on Google from 171 reviews, checked 9 October 2026.

Where is Atkinson Stilgoe's Balsall Common office?

Atkinson Stilgoe, 150 Station Road, Balsall Common CV7 7FF.

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Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.