Every review we hold for the Balham office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleThanks so much for all your help and advice over the last few months. We sold our flat in Tooting with Aspire's help and it was brilliant from start to finish. Adam was incredibly helpful in the early days with his thoughts on the market and valuation as well as his advice on our onward purchase. George was always proactive during the sale and managing the to-and-fro dialogue between all parties. Thanks again and all the best.
Rebecca · 28 July 2019
★★★★★ 1/5
GoogleExtremely poor service. We chose Aspire to be in charge of selling our property, our first impressions were very good sales man (so we thought), good knowledge of the market etc. We put our trust in Clifford from Balham branch to help push the sale of our property however that was not the case. 3 months on from signing contract there was no For Sale board up even asking countless times, a few doors down the road had their new sold board up, why was ours never sorted out. The lack of correspondence was ridiculous, I was the one that had to do all the chasing on what was going on. For the 3 months we had only one viewing only to find out that our property was taken off Rightmove without us being aware! We were then told that the Tooting branch was going to look after us promising calls on a weekly basis- this never happened and I had to email and call Chris several times. They promise alot of things but didn't follow through and for this we cancelled with them and went elsewhere. Do not recommend!NegativeResponsiveness, Quality, Professionalism, Value
Krystel · 20 June 2022
Agent replied · 19 June 2024
Dear Krystel - very sorry to read the above review. I would love to look into this for you so if you can spare the time please do send an email to headoffice@aspire.co.uk.
★★★★★ 5/5
GoogleJess has been so helpful at helping me find the perfect property and supporting me in all the steps to get there!
Tara · 31 May 2023
Agent replied · 30 July 2023
Great to hear Tara and thanks for taking the time to post this lovely review.
★★★★★ 5/5
GoogleAs a tenant, I dealt with Charlotte Baker who was extremely courteous, accommodating and generally very pleasant to deal with. Any landlord having Charlotte manage their property is in very safe hands.
David · 11 September 2024
★★★★★ 5/5
GoogleClifford acted promptly and effectively. Lilli was on the ball ensuring the sale reached completion. As the client, I was listened to and my queries addressed. thank youPositiveResponsiveness, Quality, Professionalism, Value
Margaret · 20 June 2022
Agent replied · 19 June 2024
Many thanks Margaret for taking the time to do this review and great to hear that the team were on the ball and effective. Please do keep in touch and if you require any property related advice in the future you know where we are!
★★★★★ 5/5
GoogleThank you to Jacqueline for helping me and my current housemate look for our new flat to rent. She was super helpful in our search and really understood what kind of flat we were looking for.PositiveResponsiveness, Professionalism
Harriette · 20 June 2021
Agent replied · 19 June 2024
Great to hear Harriette - many thanks!
★★★★★ 5/5
GoogleGatley at Aspire was professional, patience and had a positive attitude towards our queries regarding properties made everything stress free. He was always responsive, honest, and genuinely committed to helping me achieve my goals. Chelsea and Gatley both are great agents. Thank you
Yasna · 10 November 2024
Agent replied · 8 December 2024
Many thanks Yasna - thats so great to hear and thank you for taking the time to post this, we really appreciate it.
★★★★★ 5/5
GoogleWe have just sold a property through Aspire, Balham, and found it to be a very smooth process from start to completion. Mat Berna expertly managed the sale throughout and we appreciated his realistic, straight-talking approach with very professional and prompt advice, and we were also grateful for Clifford's assuring input when coming on to the market. Thanks for doing a solid job and we will be using Aspire again in due course when needed.
David · 16 October 2022
Agent replied
Thanks for taking the time to post this great and considered review David - glad to hear the team did a good job for you and please do indeed stay in touch!
★★★★★ 5/5
GoogleAspire has managed to complete the sale of the house where others have failed. Matt has been professional and available all through the process. Highly recommended.
Mitch · 15 November 2022
Agent replied
Good to hear Mitch and thanks for taking the time to post this!! Much appreciated!
★★★★★ 5/5
GoogleWe've recently sold through Aspire Balham and have been impressed with their professional and knowledgeable approach from the start. Adam supported us through what proved to be a tricky set of circumstances to sell, offering sound advice, reassurance and keeping the lines of communication open. Always approachable with a good sense of humour thrown in, Adam kept us calm in the stressful world of house buying and selling. I would definitely recommend Aspire Balham.
Tamara · 8 July 2019
★★★★★ 5/5
GoogleHad the pleasure of dealing with Gatley and Chelsea - our landlord was selling the property and they both ensured they kept us up to date with any viewings which was greatly appreciated. Thanks both so much for your great communication and professionalism!
Ben · 11 October 2024
Agent replied · 10 November 2024
Good to hear Ben - its important all sides affected by any tranasaction feel valued! Thanks for posting.
★★★★★ 5/5
GoogleGatley is a great estate agent, helpful, communicative and easy to deal with. I'd recommend him to anyone looking to buy for the first time!
Freddie · 3 November 2024
★★★★★ 5/5
GoogleLauren, John & the team as Aspire have been brilliant. They have found us great tenants in double quick time and it has all gone extremely smoothly. They couldn't have been more helpful and what could be a stressful experience has all been very easy. I highly recommend them. We have also sold a flat through Aspire and Adam was extremely helpful through the whole process we couldn't be happier.
Isla · 30 July 2020
★★★★★ 5/5
GoogleWe have worked with Aspire for the sale of our house in Balham. Overall we've been very happy with the service. We intially discussed and agreed on the best strategy. Once we started the marketing we received regular updates on the viewings and the whole process. In a farily complicated market we managed to reach our goals. It was a pleasure working with them
Andrea · 25 July 2023
Agent replied · 30 July 2023
Great to hear Andrea and we're so glad you were happy with the service and we have managed to help you reach your goals. Thanks for posting!
★★★★★ 5/5
GoogleWe have recently bought a property through Aspire and they were fantastic. Usually you can have a difficult relationship with the estate agent you’re buying through as they are working for their vendor, however we not feel pressurised with Aspire. George Williams was great - he could not have done more to support us through the sale and is a credit to Aspire. We would definitely sell through Aspire in the future.
Lucy · 28 July 2019
★★★★★ 1/5
GoogleI feel I have been left no choice to leave another 1* review, and will once again list the reasons why. I own a flat managed by Aspire and the service we continue to receive has been so poor. I have repeatedly voiced my concerns as outlined …
Laura · 22 August 2025
★★★★★ 5/5
GoogleI recently purchased a property through Lilli at Aspire. She was wonderful to work with. During my search for the property she was incredibly friendly, flexible, never pushy and got to understand what I was looking for. during the purchase process she was very patient, but knew the right times to push and put on pressure to ensure the transaction was completed. Compared to other agents I have worked with in the area she was wonderful and have no complaints.
Carly · 1 July 2021
Agent replied
Hi Carly and many thanks for taking the time to post this lovely review. Great to hear how Lilli operated and we will be sure to pass on your praise!
★★★★★ 5/5
GoogleI have had an absolutely fantastic experience looking for a property with Lilli Mepham at Aspire in Balham. I have viewed over 30 properties with different estate agents and Lilli has by far been the best estate agent. She is knowledgable about the area, has exceptional attention to detail and always knows her properties very well. The standard of Lilli's service has been miles above the other estate agents that I have dealt with, that often don't even bother to properly show you around the property or point out any selling features. I am never usually a person to write reviews, but my experience was very enjoyable!PositiveResponsiveness, Quality, Professionalism
Chloe · 20 June 2021
Agent replied · 19 June 2024
Thank you so much Chloe - so glad to hear you had such a good experience. We will ensure we pass on your thanks and praise to Lilli !
★★★★★ 5/5
GoogleWe’ve been dealing with Lilli Mepham on the Sales Team and she has been absolutely fantastic! We’ve seen many properties with her. She is very knowledgable, patient, really listens to what you are after and send you properties recommendations based on that. She is always positive and smiley and it’s been a real pleasure to be working with Lilli. She is by far the best agent we’ve ever dealt with and we really recommend Aspire and Lilli to anyone planning to purchase a property around Balham area. Thank you so much for all your help, Lilli! We really appreciate it. Best wishes, Evie
Ewelina · 14 May 2021
Agent replied
Thank you so much Evie for your lovely review and special thanks to Lilli in the Balham team for standing out from the crowd. Thanks for taking the time to do the review and thanks for the recommedation.
★★★★★ 5/5
GoogleWe've had a great experience with Chelsea! As a younger couple starting out it was really refreshing to meet someone friendly, who cared for our needs rather than just pushing a sale. She was efficient and effective. Makes the whole daunting process of buying a house much nicer!
Kim · 20 May 2024
Agent replied · 19 June 2024
Great to hear Kim and thanks for taking the time to post your views!
★★★★★ 5/5
GoogleMathieu and his team were very efficient in everything they did to facilitate the sale of our property. They were responsive, clear in their communication and gave us every confidence that they would achieve the best result for us which they duly did.
Philip · 26 September 2023
★★★★★ 5/5
GoogleBought a property Gatley was selling, great to work with and really helpful with resolving issues. 5 stars.
Ben · 21 December 2024
★★★★★ 5/5
GoogleCharlotte & Marie were fantastic to work with! They were incredibly helpful and responsive throughout the entire process.
PPM · 14 December 2024
★★★★★ 5/5
GoogleWe have found our new rental property through Aspire and found them helpful and friendly throughout the process! Charlotte and Marie have been our main contacts and have helped immensely and answered our questions promptly and accurately. Overall, a really positive experience - thank you again!
Jennifer · 20 May 2024
Agent replied · 19 June 2024
Great to hear Jennifer that you had such a positive experience and thanks so much for taking the time to post this great review, the whole team really appreciate it.
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