Every review we hold for the Balham office, from every platform, shown as written. First names only.
★★★★★ 1/5
GoogleBranch kept my details breaching GDPR so I called up to ask what had happened and got met with sarcasm from whoever answered the phone. Wasn’t given a name but will be escalating.
Mgx · 8 March 2023
Agent replied
Hi Mgx - a little puzzled by this to be honest as we take our GDPR responsibilities very seriously and have an esay process for customers to have all their data removed etc. Please email us at headoffice@aspire.co.uk ASAP so this can be addressed.
★★★★★ 5/5
GoogleWe are very satisfied with the service provided by the Aspire agency in helping us find a new rental home. The communication was clear and detailed, and we never felt pressured. Our agent, Roxy, was exceptional, and I believe the entire team is equally commendable. We highly recommend their services.
Annamaria · 9 December 2025
★★★★★ 5/5
GoogleRecently bought my first home through aspire. Mat was very responsive and good at pushing the sale through. He was happy to chase solicitors and made sure everything moved forward - thankyou!
Kathryn · 1 April 2023
Agent replied · 30 July 2023
Thanks Kathryn for posting this great review and glad to hear Mat did a good job.
★★★★★ 5/5
GoogleExcellent service from Aspire's Balham office. Everyone has been helpful and responsive. I particularly want to thank George Williams for his professionalism and helpful advice. Made an initially difficult sale (for reasons beyond Aspire's control) into an ultimately very successful one. Thank you Aspire.PositiveResponsiveness, Professionalism
Bridget · 27 August 2021
Agent replied
Thanks so much Bridget for your review and great to hear you had excellent service!! Will pass on your thanks to George as well.
★★★★★ 5/5
GoogleChelsea and Gatley were very helpful and patient during a long sale process.
Hannah · 22 August 2025
★★★★★ 5/5
GoogleFirst time buyer, using Aspire was great from the first viewing all the way through to completion! Super easy process and great communication from Chelsea throughout. Would 100% recommend.
Henry · 22 August 2025
Agent replied · 22 August 2026
So good to hear Henry and manyu thanks for taking the time to post this!
★★★★★ 5/5
GoogleI recently sought after some advice about buying in the local area and Gatley was incredibly attentive and added a really personal touch with fantastic knowledge of the area and great recommendations.
Harry · 21 December 2024
★★★★★ 4/5
GoogleI got very good service from all the Lettings team and especially Rebecca at Aspire when I needed new tenants for my flat. Several viewings on the first day of launching and an offer which I accepted. Good negotiations and communication throughout. Would definitely recommend.
Kay · 12 May 2021
Agent replied
Great to hear Kay and many thnaks for taking the time to review our service!
★★★★★ 5/5
GoogleMy partner and I purchased a flat in Summer 2019 through Aspire, Balham. Adam Seymour-Davies was our Estate Agent and he provided a very attentive service.
Our transaction was not straightforward, as a result of delays caused by incompetent solicitors (Stirling Ackroyd, who I would be reviewing as 0 / 5 stars!). Because of this, Adam had to manage the relationship with the seller and worked exceptionally hard in the interest of both parties to keep the sale on track. I know he went to great lengths to do this and we appreciated the service.
We have settled into our new flat and are very happy. We would certainly recommend Aspire Balham (and Adam in particular) to anyone looking to buy in the area.
Adam · 30 July 2020
★★★★★ 5/5
GoogleI have been letting my property through Aspire for more than five years now, and I wouldn’t want to work with anyone else. Everyone in the team has always been helpful and professional but Jess Burns and Charlotte Baker, in particular, have always made the process both easy and enjoyable. They are quick to respond to calls and emails, give advice and offer help when needed, and they have gone above and beyond what I would have expected from an estate agent. I can’t recommend them highly enough.
Oonagh · 14 December 2024
★★★★★ 5/5
Google5 stars for Roxy!!!!!!
Arielle · 13 March 2026
Agent replied · 22 August 2026
Thank you for your amazing review, we are beyond grateful to have Roxy on our team! Your 5-star rating means the world to us. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleJacqueline was really helpful in finding the perfect flat for us, we love it! The process was smooth and easy, and she managed to move things along really quickly so we could move in as quickly as possible. Thank you so much Jacqueline!
Saskia · 15 May 2021
Agent replied
Great to hear Saskia and thanks for taking the time to review our services! We will pass on your thanks to Jacqueline.
★★★★★ 5/5
GoogleMy partner and I purchased a flat in Summer 2019 through Aspire, Balham. Adam Seymour-Davies was our Estate Agent and he provided a very attentive service.
Our transaction was not straightforward, as a result of delays caused by incompetent solicitors (Stirling Ackroyd, who I would be reviewing as 0 / 5 stars!). Because of this, Adam had to manage the relationship with the seller and worked exceptionally hard in the interest of both parties to keep the sale on track. I know he went to great lengths to do this and we appreciated the service.
We have settled into our new flat and are very happy. We would certainly recommend Aspire Balham (and Adam in particular) to anyone looking to buy in the area.
Adam · 10 November 2019
★★★★★ 5/5
GoogleJess was great, super friendly, really efficient & always quick to respond - she made everything very easy and has been so helpful throughout the process.
Emma · 31 May 2023
Agent replied · 30 July 2023
Thank you for your great review of our services, Emma. We're glad to hear that Jess was able to provide you with the friendly, efficient, and helpful service that we strive to offer all of our customers. We appreciate your business and hope to work with you again in the future.
★★★★★ 5/5
GoogleAspire Balham were brilliant in helping both myself and my family to complete on our recent purchase in Balham. George Williams, our estate agent, was very attentive and patient with my family as we made numerous visits to the property both before and during the purchasing process, giving up a lot of his time to answer our questions and to let us access the property.
The service was extremely professional and done with great speed and efficiency, as after just 6 weeks we were able to complete on the purchase. I would recommend Aspire Balham & George and use them again. We were very pleased with how quick the process was and could not have asked for more.
Francesca · 31 July 2019
★★★★★ 5/5
GoogleWe asked ASPIRE to market and let our property in Balham, SW12, where we had lived for 14 years, and the experience could not have been easier or more pleasant. Advice was given at all times, along with realistic achievable prices and guidance at every step. Lauren in particular was honest at all points, and due to her experience and professionalism, we rented our flat to the nicest couple ever, and incredibly quickly. I could not recommend them more! Bravo!
Garth · 28 July 2019
★★★★★ 5/5
GoogleI just completed the sale of my property in SW16 and I highly recommend working with Mat Berna and Clifford Harvey from Aspire Balham. From my initial meeting with Clifford to the final congratulatory phone call with Mat, these gentlemen were top notch professionals, I felt fortunate to be represented by them. My house has sold at record time, at above asking price and with the closing completed in 8 weeks. I would work with Mat and Clifford again without hesitation. 5 Stars experience! Very grateful.
Maria · 16 October 2022
Agent replied
Fantastic to hear Maria and thanks for the lovely review! We will certainly pass on your kind words to the team. Stay in touch!
★★★★★ 5/5
GoogleWhen coming to sell my house I was tempted to go with one of the 'bigger agents', the best decision I made was to go with Aspire. What became clear as the sales process went on was how incredibly important it was to have an agent that not only understood the property market, but also understood people. I can honestly say that without Charlie Floyd from Aspire working on our sale, I think it would have fallen through 5 times over. He built a great relationship with me, knowing when we should should push and when we concede, and critically, he also built a great relationship with the buyer which enabled him to give them confidence when they were uncertain and the sale was at risk. The result was that I was able to coast through the sale knowing I had someone I could trust and rely on to achieve the best possible result for me. Whoever said moving is stressful obviously didn't have Charlie working on their sale! To cap it off, he even turned up on moving day and helped me load up my vans.
Chris · 16 September 2022
Agent replied
Thanks Chris for posting such a comprehensive and glowing review for us - very much appreciated. Please do keep in touch for any future needs.
★★★★★ 5/5
GoogleWithout Clifford at Aspire Balham’s hard work our whole chain would have fallen through. We are extremely grateful for his time and experience in navigating a very precarious situation towards the end of the transaction.
We have been so impressed with the whole team at the Balham office. From valuation to exchange they have been friendly, knowledgeable, professional and importantly, very easy to get hold of by email and phone. Their knowledge of the local area and understanding of the market plus the legal/procedural aspects of the transaction have also been invaluable. We couldn’t have asked for more from them and wouldn’t hesitate to recommend them to anyone.
Hannah · 16 September 2022
Agent replied
Thanks for taking the time to post this great review, we really appreciate it Hannah. We will ensure to pass on your praise to Clifford and his team!
★★★★★ 5/5
GoogleFantastic experience from start to finish with George Williams at Aspire! My partner and I have just bought our first property with George at the Balham branch of Aspire. He was an absolute pleasure to work with - extremely responsive and we felt he genuinely had our best interests in mind, alongside that of the seller's.
We were able to have upfront conversations with him about budget & expectations, and he has a wealth of knowledge and experience which were invaluable as we went through the process for the first time.
He tailored his property recommendations to us very well, and once he found us a property we set our hearts on, he was there every step of the way until we completed. Making what is a stressful and complicated process as smooth as possible.
When we look to sell/buy in the future, I hope to be able to work with him again.PositiveResponsiveness, Quality, Professionalism, Value
Lucy · 27 August 2022
Agent replied
Many thanks Lucy for taking the time to post this review and great to hear you found George responsive with a wealth of experience and knowledge! Please do keep in touch for all your future property needs.
★★★★★ 5/5
GoogleAmazing experience. Clifford and the team were brilliant in helping us secure our new home. We will definitely be using them again. Forget about the larger agencies - go with Aspire!
Mark · 16 September 2022
Agent replied
Great to hear Mark and thanks for taking the time to post this review!
★★★★★ 5/5
GoogleThe offer wasn’t accepted but Lauren Jackson was super helpful, knew all the facts and very responsive. Would highly recommend her.
Vicky · 6 August 2023
Agent replied · 27 August 2023
Great to hear Vicky - thanks for posting this 5 * review!
★★★★★ 5/5
GoogleI have worked with Adam and Chris for many years now. My experience of working with them is that they really want what is best for their clients and do not hesitate to go the extra mile to get a deal over the line.
Working in the conveyancing industry it is really refreshing to be able to call these two and know you are going to hear a friendly voice on the other end of the phone that isn’t going to provide false expectations to their buyer or seller and instead assist in getting the best result for all involved. I work with estate agents all day every day and rather than take quite an aggressive stance, as I know that some do, which often has the reverse effect, Adam and Chris are experienced and know the process well so they utilise this to make a very stressful process far less stressful for all involved.
If I had a property to sell in the area Aspire Balham would be my first and only choice without a doubt.
Keira · 31 July 2017
★★★★★ 5/5
GoogleJess has been very helpful and flexible with viewings and information to assist in our property purchase
Hollie · 26 October 2023
Agent replied · 25 November 2023
Many thanks Hollie - good to hear and thanks for the 5*!
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