Trusted Agent profile · Bakewell
★★★★★
151 reviews across 3 platforms
3 Royal Oak Place Matlock Street, Bakewell, DE45 1HD
Eadon Lockwood and Riddle's office in Bakewell, at 3 Royal Oak Place Matlock Street, is rated 4.6 out of 5 across 151 reviews on three platforms, including 53 Google reviews rated 4.5.
53
Reviews on Google
This office
31
Reviews on Facebook
Business-wide
67
Reviews on Trustpilot
Business-wide
Every review we hold for the Bakewell office, from every platform, shown as written. First names only.
5/5
FacebookBig thanks to Diane Hesslewood at ELR... we'd almost exhausted every avenue in our hunt for a new house but she had the initiative to anticipate our requirements with a house only just coming onto the market and we were able to view immediately. And she was right: we did love the house. Thanks again.
Thank you so much for the review. We wish you well for the future... I am sure you will never move again GREAT HOME well done
5/5
GoogleELR have been professional, helpful & informative at all times with the sale of our property. We have been very happy with their service and recommend them. Thank you to Lucy who we dealt with mainly and also to Judy.
5/5
TrustpilotIncredibly professional all throughout
Incredibly professional all throughout. Effective communication, support and a personable experience.
5/5
GoogleAs always, when I’ve had dealings with ELR Bakewell it has been a pleasure. From valuation, organising viewings, going through the purchase process and finally moving to completion, Stephanie and Andrew always made sure we knew what was happening and endeavoured to make a very stressful time easier. ELR gave us by far the best valuation, commission and sales package from the estate agents I asked to come and value, and discuss their approach to selling our home. Their staff are great, and if you need recommendations for tradespeople they can always suggest one or two local companies. Many thanks x
5/5
FacebookELR Bakewell. I would highly recommend ELR if you are looking to purchase or sell a property. The team were very responsive to our queries and guided our hands throughout the process. From our first viewing of the property with David, through to Stephanie managing the process from start to finish the whole team including Andrew and Kim were very professional and reassuring.
5/5
GoogleELR Bakewell provided an excellent, friendly and professional service throughout the selling process and were a great support to us especially as we were selling a property remotely. Their communication was excellent throughout and they worked hard to find the right buyer for the property. I would highly recommend Stephanie, Kim and Andrew as well as those in the background at ELR.
5/5
GoogleWhat a great team, nothing but praise and many many thanks. A special thank you to Judy who went above and beyond to get the job done.
5/5
FacebookVery very happy and so efficient and helpful throughout the purchase of our new family home . So patience and reassuring and friendly . Would definitely recommend this estate agent . Many thanks to Richard Tracey and Stacey at the Wickersley Branch .
Many thanks for your lovely comments and so pleased we were able to assist you in your purchase. best wishes in your new home
5/5
GoogleAt a time when the market needed a steady hand to help both the seller and the buyer. Steph and the team were there for us, the perfect house for the whole family and the right guidance for a first time buyer. Would recommend.
5/5
TrustpilotBuying and selling experience was great!
Thank you for your great feedback - this will be passed on to the team in Sheffield. Regards, ELR.
5/5
GoogleSuperb professional service in successfully selling my home . Can’t fault the communication throughout the whole process by Judy Hudson , Sales Manager, who responded to all my requests and queries with professional advice and action . Highly recommend ELR Bakewell
5/5
GoogleGreat experience with ELR. Lucy was very professional from initial viewing until final completion. Very happy with ELR Bakewell.
4/5
GoogleHolly and the team was very helpful with our buy on our house. Supporting us with communication between venders and keeping us in the loop with things that where happening behind the scene.
5/5
GoogleWhat can i say about ELR? Unfortunately there is not enough time or space to write about what a fabulous company these are. We put in our offer for a property being sold by them in October 2022 which was accepted . The buyers of our house however, were slow due to complications their end. However, ELR and the vendors completely understood, liaised with us on a regular basis and were not only professional but both were empathetic and patient and never once were we made to feel uncomfortable with this situation. We are now in May 23 and have at last exchanged contracts ready for a set in stone completion date. We had visited ELR before purchasing the property to ask to be put on a mailing list in which they were very thorough in finding out our exact needs and therefore never once felt the information being sent to us was a waste of time or not applicable. If I was selling a property I would use this company in a heartbeat. The only reason we didn't is because we are relocating from Nottingham and therefore used a local estate agent
4/5
GoogleHolly and the team was very helpful with our buy on our house. Supporting us with communication between venders and keeping us in the loop with things that where happening behind the scene.
4/5
TrustpilotThe best part of our experience was…the staff at ELR on Eccleshall Road
The best part of our experience was that we felt cared for throughout the process.
5/5
GoogleSteph and the team were very attentive to our needs and kept us informed throughout the process. They always responded efficiently and were helpful and very friendly. Would not hesitate to recommend! A big thank you from Will and Carol x
5/5
FacebookWe cannot rate ELR highly enough. After having a terrible experience with another well known estate agent, we decided to transfer across to ELR. This was on the basis of them being really helpful with our enquiries about other properties on the market. Within five days of them coming to value our house, our house was sold. We really appreciate how helpful, friendly and professional they have been.
Thank you for your kind comments, it was our pleasure.
5/5
GoogleI am writing to express our thanks for your works in the sale of our property in Bakewell. You were responsive, contactable, helpful and efficient, many thanks.
1/5
TrustpilotUntrustworthy
Appalling service from these agents - Arranged a viewing for a property and put in an offer straight after the viewing at asking price and also had a second viewing a few days later
5/5
FacebookSteph and the team did a great job with my house purchase...always professional and timely responses to open topics.
5/5
GoogleI can’t thank Steph and the gang enough. Very helpful and supportive. I would definitely recommend these guys to anyone.
2/5
GoogleLots of incorrect information, errors and delays.
Dear L 65, We're extremely sorry to find out that your experience with ELR hasn't worked out for you. Perhaps you could expand on your issues for us or call the office to discuss. We cannot find you on our database so it may be this review was made in error. Kind regards, ELR
5/5
GoogleELR Bakewell were excellent, friendly and professional and were a great support to us throughout the whole process.
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