Trusted Agent profile · Ayr

Stonefield Estate Agents Ayr reviews

4.9

★★★★★ Excellent

580 reviews across 2 platforms

16A Beresford Terrace, Ayr, KA7 2EG

Stonefield Estate Agents's office in Ayr, at 16A Beresford Terrace, is rated 4.9 out of 5 across 580 reviews on two platforms, including 464 Google reviews rated 4.9.

Google logo

4.9 / 5

464

Reviews on Google

This office

Facebook logo

5.0 / 5

116

Reviews on Facebook

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Ayr office, from every platform, shown as written. First names only.

5/5

Google

Really great service and a lovely team to deal with. Communication has been clear and quick, and everything has been handled efficiently and professionally. They’ve made the experience feel easy and well organised, which I’ve really appreciated. Give felt well supported throughout and wouldn’t hesitate to recommend them to anyone looking to buy.

Cameron · 28 December 2025

Agent replied · 27 January 2026

Thank you so much for your lovely review! We’re delighted to hear that you found the team great to deal with and that the communication and organisation helped make the whole experience feel easy and well supported. Your kind words mean a lot, and we truly appreciate your recommendation 🤩🏡 …

5/5

Google

Professional, personal approach from start to finish. Richard went through all details of the sale process and photograph details to be published with me. Chloe and the Stonefield office team, dealt with the sale in a professional, proactive manner and ensured that the deal closed successfully. Easily the best Estate agents to deal with. Thanks to everyone involved for their hard work.

Sandra · 26 September 2023

Agent replied · 1 October 2023

It was a pleasure to work with you Sandra. Everyone at Stonefield is so grateful to receive such a glowing review. It makes all the hard work very worthwhile. Thank-you so much again, and all the very best of luck in your new home 🏡 …

5/5

Google

We can’t thank the team at Stonefield enough for all their support whilst selling my late father in law’s property. Their expertise and professionalism is second to none, and they made a very difficult time so much easier, guiding us every step of the way.

Liz · 26 February 2026

Agent replied · 26 March 2026

Thank you for sharing such thoughtful feedback. We’re truly grateful for your kind words and are pleased that the team’s care, professionalism, and guidance helped support you during what can be a very difficult time. It meant a great deal … More

5/5

Facebook

Selling our family home of almost 40 years was an emotional process for us as a family however, from the moment we met Barrie from Stonefield on the day he came to value the house, we felt very comfortable and didn’t hesitate when deciding on who to sell with. Stonefield were a dream to work with, nothing was too much bother, our questions were answered honestly, advice given wisely and everyone we spoke to and met from the firm were lovely. A special thanks to Nicola for securing the sale (within a week of it going on the market!) and also for understanding our needs so well! A 5 star company whose sales records speak for itself!! 🤩

Marion · 24 October 2021

Agent replied · 23 February 2025

Thank for you the kind words Marion! It is very much appreciated and it was a pleasure to help you with the sale. Wishing you all the best and thank you again 😍🏡

5/5

Google

Fabulous service and support from Stonefields.fantastic team who really do go above and beyond and who always keep you updated every step of way!! I would highly recommend if you want a professional service who genuinely care about you. Thank You x

Susan · 19 March 2026

Agent replied · 26 March 2026

We’re so pleased to hear how happy you were with the service and support from the team. Keeping our clients updated and making the process as smooth as possible is really important to us, so it’s lovely to know that stood out. Your recommendation means a lot - thank you for taking the time to share your experience! 🤩✨ …

5/5

Facebook

I have recommended many people to use Stonefield Estate Agents to sell their home, based purely on my experience whilst buying a house. So when it came to selling my home I gave them the opportunity to value it and give me an indication of the service they could and would provide. I was definitely not disappointed! James was professional, knowledgeable and provided an outstanding service. A perfectionist nonetheless when it came to every detail and for the first time ever, I placed my trust in the estate agent to show my house to potential clients and James fulfilled all my expectations when showing the viewers around. What can I say about all the girls in the office? Warm, friendly and always willing to spend time with you. Continually kept me in the loop with all the viewings, negotiation and even after it was sold in 4 days, still providing an outstanding level of customer service. Despite having all the additional workload in this current market, the team at Stonefield made you feel that there was only one house being sold and that was mine. The service was second to none, very personal, they delivered on all their promises, met my expectations at every level and even although I left him a tub of chocolate biscuits, James even left some for me!! 😀 Well done team Stonefield 👏

Barbara · 1 September 2021

Agent replied · 23 February 2025

We can't thank you enough for such a kind review Barbara! ☺ It has been an absolute pleasure dealing with your home and it is safe to say James enjoyed the biscuits 😜 Thanks again, we hope to be part of finding your next home too! 🏡

5/5

Google

Recently used Stonefield to market my property. James came out promptly to value the house, and throughout the selling process all the staff have been most helpful, keeping me informed at all stages. I was mainly in contact with Tiffany, …

Alan · 22 March 2026

Agent replied · 26 March 2026

It’s fantastic to hear how pleased you were with the service from start to finish. James will be delighted that his valuation proved so accurate - what a great result to achieve! 🤩 … More

5/5

Google

"A fresh approach to property" - this tag line is perfect! From viewing to selling with Stonefield, the way which everyone here conducts themselves is a breath of fresh air. No stress, no hassle, nothing but a great and efficient service. Throughout our sale we felt a truly valued customer, from their directors, to office staff, to their viewers, everyone at Stonefield was just brilliant. Not to mention really nice, friendly, honest and genuine people. I could not recommend Richard and his team highly enough!PositiveResponsiveness, Quality, Professionalism, Value

Marc · 25 August 2021

Agent replied · 6 June 2023

Thanks Marc, Although we sell hundreds of houses every year, we realise that our clients don’t and it can be a stressful process. We always try and put ourselves in our customers shoes and endeavour to make the buying and selling process as smooth as possible. We’re so glad you we’re delighted with our service and we look forward to seeing you again in the future 😊

5/5

Google

The valuers, Barry and Stephen, set the tone with their knowledge and advice on the initial visit. The pictures and narrative description of the property were first class and created quite a stir on Facebook We were also very pleased with the aerial pictures and video The drone operator obviously took great pride in his work and was at pains to ensure the shots were of good quality. We had already experienced the knowledge and excellent communication skills of Nicola Campbell, the Negotiator who was assigned to our property, as we had dealt with her when we were purchasing. Likewise we were impressed by Mary who had accompanied us on viewings and we were confident that she would handle our viewings in a similar professional manner. Mary was involved in most of our viewings but Jim and Karen were also very able viewing “buddies” However I must make a special mention of Nicola To my mind she is the Ultimate Professional and I consider Stonefield Estate Agency very lucky to have her representing them. It was obvious from the start that we were in very capable hands. She was knowledgeable, displaying tact and diplomacy, common sense, a thorough insight into the human psyche, and excellent communication skills; all attributes required by a negotiator. Throughout she displayed an efficient, effective professionalism, but managed to do this in a reassuring, friendly manner This is a combination that is not easy to acquire. We cannot speak too highly of her. All the staff with whom we dealt were very pleasant, and helpful. We shall certainly recommend Stonefield as a quality CompanyPositiveResponsiveness, Quality, Professionalism, Value

Maureen · 25 August 2021

Agent replied · 6 June 2023

We'd all like to thank-you Maureen, for taking the time to write such a positive and complimentary review. It really did give everyone in the office a big head! joking aside, it does make all the difference to read these wonderful comments and to know that the work we do is appreciated. We all try to improve day to day to make our customer experience as stress free and as smooth as possible. All the very best in your new home.

5/5

Google

I recently sold my house through Stonefield and throughout the entire process they were friendly, efficient and helpful. They achieved a good price for the property and I cannot recommend them enough. Carol Ann was our main point of contact and she used her experience to get as much information on prospective buyers. When on the few occasions she was not available the member of Team Stonefield that stepped in gave prompt and professional support. Top Marks to your company Richard!!PositiveResponsiveness, Quality, Professionalism, Value

Willie · 25 August 2021

Agent replied · 6 June 2023

Thank-you so much Willie. We have to say it was an absolute pleasure to deal with you both and would like to send our best wishes to you moving forward. If there is anything we can help with in the future just let us know. Warmest regards All at Stonefield

5/5

Google

Chose Stonefield Estate agents as they have a fantastic reputation locally and we certainly haven’t been disappointed. From start to finish they have been amazing, especially our contact person, Nicola Campbell. Nicola was on the phone updating us and giving us feed back every day after the viewings and nothing was too much trouble for her. We chose to pay the extra to have them do the viewings for us and so glad we did. Our house sold at closing date for a significantly higher offer than expected and within 8 days. Five star service all round.PositiveResponsiveness, Quality, Professionalism, Value

Joyce · 25 August 2021

Agent replied · 6 June 2023

Thankyou so much for your amazing review Joyce. Especially your generous comments about Nicola! We’re so glad we we’re able to achieve such a great result for you. Everyone at Stonefield sends our warmest thanks 🤩

5/5

Google

A truly professional service provided by the excellent Stonefield team. From day one when Barrie (Area Director), came out to my property to advise on the process...I knew I was in safe hands. Very professional and made me feel at ease and everything was explained and understood clearly. Photos were taken and where of the highest quality and the drone aerial shots where exceptional. Communication was first class with regular calls and emails on the sale of my property and the purchase of my new property. Nicola my negotiator was brilliant throughout the whole process and understood my situation fully and helped and guided me every step of the way (as were all the office and viewing teams). I would highly recommend Stonefield to anyone looking to buy or sell a property - definitely in safe hands! Many thanks team Stonefield for a highly professional and friendly service!PositiveResponsiveness, Quality, Professionalism, Value

Craig · 25 August 2021

Agent replied · 24 August 2024

Thank-you for taking the time to write such a wonderful review Maxie. We always try to make sure our clients understand the process from start to finish as selling your home can seem daunting at first. We’re so glad you had such a good experience selling with us and wish you all the best in your new home.

5/5

Google

My grateful thanks to Brooke and colleagues for all input whilst I was looking for my recent purchase. I found the entire team proactive in assisting me with my search.Such a lovely , professional team who truly went the extra mile when it came to organising viewings .Thank you .

Kate · 26 April 2024

Agent replied · 24 August 2024

Thanks Kate, for taking the time out to write such a lovely review. It means the world to us and we are all delighted that you were happy with the service from everyone in the office.

5/5

Google

Brooke has been amazing over the past few months especially when we came under a very stressful situation. She was always there to chat when needed. She is a real asset to your team and I don’t know where to begin to thank her for how much I appreciate all of her help.

Craig · 26 February 2024

Agent replied · 24 August 2024

Your feedback is very much appreciated Craig. You have been an absolute pleasure to deal with, especially in light of the challenging circumstances. We are all so pleased, that we managed to secure a good outcome for you and wish you all the very best of luck moving forward

5/5

Google

After an initial visit from James to discuss the possibility of my sale, followed by a detailed visit to facilitate brochure production, the entire procedure to sale was skilfully orchestrated by Tiffany and a host of keen and helpful …

Thomas · 22 March 2026

Agent replied · 26 March 2026

Thank you for taking the time to share such detailed and thoughtful feedback! We’re delighted to hear that from James’ initial visits through to Tiffany skilfully managing the sale and negotiations from the office, the entire process felt … More

5/5

Google

A truly professional service provided by the excellent Stonefield team. From day one when Barrie (Area Director), came out to my property to advise on the process...I knew I was in safe hands. Very professional and made me feel at ease and everything was explained and understood clearly. Photos were taken and where of the highest quality and the drone aerial shots where exceptional. Communication was first class with regular calls and emails on the sale of my property and the purchase of my new property. Nicola my negotiator was brilliant throughout the whole process and understood my situation fully and helped and guided me every step of the way (as were all the office and viewing teams). I would highly recommend Stonefield to anyone looking to buy or sell a property - definitely in safe hands! Many thanks team Stonefield for a highly professional and friendly service!

Maxie1972 · 6 June 2021

Agent replied · 6 June 2023

Thank-you for taking the time to write such a wonderful review Maxie. We always try to make sure our clients understand the process from start to finish as selling your home can seem daunting at first. We’re so glad you had such a good experience selling with us and wish you all the best in your new home.

5/5

Facebook

On behalf on myself, my mum and dad we would like to say a massive thank you to the full team at Stonefield for managing the sale of our home. Big thank you to James for coming out, advising and taking the most amazing photos of our property. We can’t fault anything or anyone at Stonefield. Our house sold within days just like we were told and we couldn’t be happier. Highly recommend 😃

Shania · 4 May 2022

Agent replied · 23 February 2025

Thank you for the lovely review Shania, it has been a pleasure to deal with the property and we are all so pleased with the result 😁Your comments are greatly appreciated by all the team! 🏡

5/5

Google

Fantastic team to work with for selling your home. Brooke and James were very friendly, professional and kept us up to date and informed all through the process. Thank you both for all your hard work behind the scenes . We appreciate it very much and would highly recommend your team to anyone selling their home.

Jackie · 11 November 2023

Agent replied · 10 November 2024

That's fantastic to read Jackie, thank-you. So glad you were delighted with everything we did. Thanks for giving us such positive feedback.

5/5

Google

Recently had a great experience with Stonefield when selling our house. James who came out to take pictures etc was great to work with and Brooke and the team in the office were always clear and transparent in their communication, thanks again guys

Colin · 25 July 2024

Agent replied · 24 August 2024

Thank-you very much Colin, we really appreciate you choosing Stonefield to sell It’s been a pleasure working with you and we’re delighted everything has gone so smoothly. 🏠 …

5/5

Google

So impressed with Stonefield Estate Agents Ayr they were so efficient and very professional, Gavin, Brooke and Chloe were so helpful and reassuring through out the hole sale I would definitely recommend them, they do such a good job. Can't thank them enough.

Elizabeth · 25 July 2024

Agent replied · 24 August 2024

Hello Elizabeth, Thank-you for taking the time to give us such positive feedback and a 5 star review. It really does make a difference to everyone in the office, to know that you were delighted with our service and such a positive outcome. Thanks again for choosing Stonefield.

5/5

Google

Fabulous- from the very beginning Lee and Brooke provided first class communication, customer service and advice - they didn’t over promise and sold my house in less than a week - i would highly recommend

Rhona · 15 April 2026

Agent replied · 22 April 2026

We’re so pleased to hear how happy you were with the service from Lee and Brooke. Providing clear, honest advice and strong communication is so important to us, so it’s great to know that stood out. Selling your home in less than a week is a fantastic result - thank you for your recommendation and for sharing your experience 🏡✨ …

5/5

Google

I engaged Stonefield to sell my home after seeing their work with a neighbours house. Throughout the process I was hugely impressed with their professionalism. All the staff were excellent, knowledgeable and thorough. Even after an offer …

Richard · 22 March 2026

Agent replied · 26 March 2026

Thank you for placing your trust in Stonefield to sell your home - especially after seeing our work locally, that means a great deal to us! We’re delighted to hear that you’ve felt well informed and supported throughout the process, and … More

5/5

Google

We had a great experience with stonefield selling our property. The whole process was seamless and straightforward from start to finish. The team were very professional and kept us well informed throughout, I would highly recommend to anyone looking to sell.

Amy · 26 February 2026

Agent replied · 26 March 2026

Thank you for taking the time to share your feedback, Amy✨ We’re so pleased to hear that your experience selling with Stonefield was seamless and straightforward from start to finish. Keeping our clients well informed is really important to us, so it’s great to know that stood out to you. We really appreciate your recommendation 🤩🏡 …

5/5

Google

We would highly recommend Stonefield to anyone considering selling their house. From Lee coming out to discuss and take pictures, Brooke handling our sale and other team members we spoke to on the phone everything has been seamless! We were …

Niamh · 26 February 2026

Agent replied · 26 March 2026

It’s great to hear how smoothly your sale went and that you felt well looked after from start to finish. Lee, Brooke, and the rest of the team will be so pleased to know their communication and support made the process easy for you, and … More

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