Trusted Agent profile · Ayr

Stonefield Estate Agents Ayr reviews

4.9

★★★★★ Excellent

580 reviews across 2 platforms

16A Beresford Terrace, Ayr, KA7 2EG

Stonefield Estate Agents's office in Ayr, at 16A Beresford Terrace, is rated 4.9 out of 5 across 580 reviews on two platforms, including 464 Google reviews rated 4.9.

Google logo

4.9 / 5

464

Reviews on Google

This office

Facebook logo

5.0 / 5

116

Reviews on Facebook

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Ayr office, from every platform, shown as written. First names only.

5/5

Google

We had a fantastic experience with Brooke and the staff at Stonefield Estate Agents while purchasing our new home. Everyone was professional, friendly, and incredibly helpful throughout the process. Communication was excellent, nothing was ever too much trouble, and they made everything feel clear and stress-free. We’re so grateful for their support and would highly recommend Stonefield to anyone buying or selling a home. 🏡✨

Laura · 26 February 2026

Agent replied · 26 March 2026

It’s wonderful to hear that you had such a positive experience purchasing your new home. Brooke and the whole team will be delighted to know their support, communication, and guidance helped make the process clear and stress-free for you. We really appreciate you taking the time to share your feedback and wish you every happiness in your new home 🤩🏡

5/5

Google

After looking at several agents to sell our home, we went with Stonefield and we're delighted with the service in both selling and purchasing our new home through Stonefield. The amount of viewings and interest generated by Stonefield with their use of social media platforms was amazing. Working with Chloe and James throughout buying and selling was excellent and professional. Can't recommend Chloe, James and the Stonefield team enough.

Martin · 26 May 2024

Agent replied · 24 August 2024

Praise indeed Martin. We can’t Thank-you enough firstly for choosing to sell and buy through us along with giving us such wonderful feedback. We all love what we do at Stonefield and are delighted that you had such a good experience. All the very best in your new home. 🏡 …

5/5

Google

I recently purchased a property through Stonefield Estate Agents and had a positive experience with them. As someone who has previous estate agency experience, I tend to be critical, but Stonefields managed to impress me. One aspect that stood out was their prompt and efficient communication. Nicola, my main contact, replied promptly and went out of her way to help progress the sale when things were at a standstill with the solicitors. This proactive approach was appreciated and demonstrated their commitment to customer satisfaction. Another positive aspect was the assistance from James, the valuer. During our phone conversation, he took the time to discuss potential refurbishment plans and provided me with an idea of the property's post-refurbishment value. His expertise allowed me to make an informed decision. Jim, the viewing agent, was friendly and provided insightful ideas about what could be done with the property. His enthusiasm was evident and added to the overall positive experience. As someone who has worked in estate agency and have also bought many properties myself over the last few years I have come across many agencies, but Stonefields is one of the few that I would recommend. They were responsive, proactive, and provided valuable assistance. If you're looking for a reliable estate agent, Stonefields is worth considering. Jen MacDonald

Harlinghomes · 24 September 2023

Agent replied · 1 October 2023

Hello Jen, We can't thank you enough for taking the time to give us such wonderful feedback. It means so much especially from someone who has had experience within our industry and who I am sure has seen the good as well as the bad. Everyone in the office is delighted that you had such a good experience dealing with many different members of the Stonefield team. Wishing you all the best in your new home.

5/5

Google

I have been very happy with Stonefields, they have been helpful, polite and even after our house went under offer they are keeping us up to date with our buyers progress, which is much appreciated at this very stressful time. Keep up the great work.

June · 11 July 2026

Agent replied · 11 October 2026

Thank you for your lovely review. We're so pleased you've had a positive experience with our team. We know this stage of the process can be stressful, so we're always here to keep you updated and support you through to completion. We really appreciate your kind words and look forward to helping you every step of the way. 🏡🎉 …

5/5

Google

Contacted Stonefield a few months ago to ask for a house valuation. Spoke to Brooke and it was James who came out to look at house. When I decided to put my house on the market I didn't hesitate in asking Stonefield to do it and asked for Brooke & James. Was very impressed with photos that James took and how quickly they put it all together and got the house on the market. I got a quick sale which I am delighted with. I cannot praise Stonefield enough for their professionalism whilst also maintaining a friendly and personal touch. James and Brooke are stars in my eyes and I cannot thank them enough

Alison · 23 August 2023

Agent replied · 29 August 2023

What amazing feedback to receive Alison. Thank-you so much for taking the time to give us such a positive review. The only problem now is that Brooke and James will have really big heads! :-) We are genuinely delighted that you were so happy with our service.

5/5

Google

Really happy with how Stonefield handled the sale of my dads house. I know that they marketed it in a way that would reach a maximum audience and this resulted in a quick sale. They made the experience really simple for me and really put my stress levels at ease. Everyone was friendly and always willing to answer any questions. All emails and phone calls were answered promptly and everyone seemed very know the market really well. Thank you to Gavin and Chloe (my negotiator) in the Ayr office in particular.

Amy · 15 August 2023

Agent replied · 29 August 2023

Thanks Amy, We are all really happy that you were delighted with everything and that we managed to help keep the stress levels low. Not an easy task when selling a house!! Thank-you again for choosing us.

5/5

Google

Thanks for the great service, having used the company previously, we knew that it would be the agency for us. They kept in contact throughout the sale and nothing was too much trouble- would highly recommend using this company.

Bernie · 11 August 2026

Agent replied · 11 October 2026

Thank you so much for your kind words and for choosing us again. It means a lot that you trusted us to help with your sale. We're delighted everything went smoothly, and we really appreciate your recommendation. Wishing you all the best for the future! 🏡🎉 …

5/5

Google

What a fantastic experience from the very beginning with Stonefield. Gavin came out to give valuation and explained the whole process of what happens as I've never sold before. He made me feel at ease and confident with everything that was going to happen. It was a very quick process getting house on the market a matter of just a few days. The ladies in the office were great, as the day after house went live, I received calls to book in viewings. I couldn't believe it but my house has been sold within a week. Special thanks to Chloe for all your help and advice in the past week. Over the moon with the end result as closing date happened within a week. Absolutely delighted with the whole experience with Stonefield wouldn't hesitate to use them again, definitely recommend them. Huge thank you again to all the team in Stonefield 😀

Jacqueline · 19 July 2023

Agent replied · 26 July 2023

This is fantastic to read Jacqueline. Everyone at Stonefield loves reading such positive feedback. It motivates all of us to strive even harder to give our clients an absolutely first class service. Thanks again for choosing to sell with us, and were all delighted that we managed to achieve such a fabulous outcome for you.

5/5

Google

Can’t thank stonefield enough for the quick sale of our house. Gavin first came out to give us a valuation, he explained the full process to us as we have never sold a property before and in less than a week our house was on the market. The girls in the office were all lovely to deal with, especially Chloe who was fantastic dealing with all our viewings & negotiations! Would 100% recommend stonefield & will use again if we need to.

Stephanie · 19 July 2023

Agent replied · 26 July 2023

Thankyou Stephanie. It can be quite daunting selling your first home but we always endeavour to walk our clients through the whole process and explain each stage, which hopefully helps to alleviate some of the inevitable stress. So glad you were delighted with our service. All the very best of luck in your new home.

5/5

Google

Having made the difficult decision to sell our beloved home, we contacted Stonefield to assist us with the whole process, following a recommendation from a trusted friend. From the outset, Richard and his team were very understanding, professional and extremely knowledgeable about the local housing market and how to approach the sale. Having sold several houses before and dealing with the stresses of it all, I can honestly say that this has been a very pleasant experience thus far. Marketing looked amazing, viewings were handled by the team (very handy when both working full-time) and feedback was excellent. If you’re thinking of selling in Ayrshire, there’s no contest, these guys are the best. Sold in less than a week - looking for completion of sale now and on to the next…… Thanks Richard, Nicola and the rest of your wonderful team 👍👍

Emma · 22 June 2023

Agent replied · 6 July 2023

We can't thank-you enough Emma, for giving us such a fantastic 5 star review. It was an absolute pleasure to work with you, and a real joy to sell such a fabulous house. We really appreciate you entrusting us to sell your family home and accepting our advice and guidance throughout, ultimately achieving a wonderful outcome. All the very best in your new home x

5/5

Google

Couldn’t recommend Stonefield enough, From buying a property from them to selling ours! They made the whole process so easy and fast for us with no stress at all. Massive thank you to Chloe and Gavin who were always extremely helpful and always there to answer any questions we had quickly and efficiently. 1000/10 customer service!

Lauren · 19 October 2024

Agent replied · 23 October 2024

Thank-you so much for your fabulous 5 star review Lauren, it means the world to us when we receive such positive feedback about our service. Everyone at Stonefield would like to wish you the very best of luck in your new home. Once again, thank you for choosing to sell and buy from us.

5/5

Google

I recently sold my flat through Stonefield and can’t thank them enough for their excellent customer service. Right from the beginning, when James came out to the flat, to the continuous updates from Tiffany and the office team, we were well kept up to date with all proceedings. I would have no hesitation of recommending Stonefield in the future.

Lynne · 26 February 2026

Agent replied · 26 March 2026

Thank you for sharing your experience with us. We’re so pleased to hear that you felt well looked after from James’ initial visit right through to the ongoing updates from Tiffany and the office team. Keeping our clients fully informed is so important to us, and it’s great to know that stood out. We truly appreciate your recommendation and thank you for choosing Stonefield to sell your property! 🤩🏡

5/5

Google

Stonefield estate agents have been amazing, and a massive thanks to Brooke and James who help me sell my house and then found me my dream home. I would definitely recommend them to anyone thinking of selling their property, they are very professional with excellent customer service. I was kept up to date at every turn thanks to the wonderful Brooke. she definitely went above and beyond to support us, making a stressful process much easier. I have honestly found them fantastic to work with and if I ever sell again it will definitely be with stonefield. Tracey

Tracey · 17 May 2023

Agent replied · 31 May 2023

What a journey Tracey! everyone at Stonefield is over the moon for you. Delighted that we managed to achieve such a fantastic result for you, selling and buying. Thank-you so much for taking the time to give us such wonderful feedback, it really is appreciated and gives everyone in the office a huge boost, especially Brooke and James!!

5/5

Google

Just sold my house through the professional, helpful, friendly services of Stonefield Estate Agents. Its not every day that you sell your house and this is hard work, exciting, stressful and worrying times. From day 1 when James came to discuss the evaluation of the house through to closure and acceptance of the offer this was made much easier through the excellent services provided by Stonefield. Many thanks of appreciation to all the staff who helped. A special thanks to James and Brooke for their personal touch, excellent communication and guidance along the way. Stonefield Estate Agents Ayr, highly recommended. Thanks, Andy

Andy · 1 May 2023

Agent replied · 31 May 2023

Thanks for the fantastic feedback Andy. We’re delighted that we managed to help make the experience of selling your home that bit easier. We really try hard to minimise the stress for our clients and streamline the process as much as possible, so it’s brilliant to read. It did help that your house was beautiful also!! Thankyou again for the five stars ⭐️

5/5

Google

Dealing with numerous estate agents over the last few months to buy a property, I have to say there are many good estate agent but Stonefield stand out. This isn’t like other estate agents. There is a genuineness and sincerity you don’t expect and which is very much appreciated. Old fashioned I guess. I hope i will find my new home through these guys but I will definitely sell through them.

Matthew · 4 December 2023

Agent replied · 1 January 2024

Praise indeed Matthew, thank-you so much. We all very much appreciate your kind comments and are delighted that you felt we really stood out in terms of the experience you received. It goes without saying that we will do our very best to find the perfect new home for you.

5/5

Google

We chose Stonefield as they were recommended to us by friends. Our experience has been fantastic. In less than 2 weeks we’ve gone from initial enquiry to now having a buyer for our property. We can’t thank Stonefield staff enough and would highly recommend Stonefield to anyone. All staff we’ve interacted with have been so professional and supportive. Particular thanks to Richard, Vikki, Nicola & Chloe. Sincere thanks everyone at Stonefield- you are a great team! Sandra & John Hutchinson, Hillfoot Road, Ayr

Sandra · 7 April 2023

Agent replied · 6 June 2023

Hello Sandra, John, whew! What an amazing few weeks it’s been. What a brilliant result. Everyone at Stonefield is chuffed to bits that you are so happy with everything we did. Thanks so much for taking the time out to give us such a lovely review.

5/5

Google

I cannot recommend the team at Stonefield enough, in fact, think I told all our viewers about how fantastic they were! From start to finish a very personal and professional service! A huge thank you to James, Vicky and of course the lovely Chloe! Dream team! Cannot thank you enough for making a hard process so simple! Fiona and of course, Maggie, the dog!

Fiona · 26 April 2024

Agent replied · 24 August 2024

Well, Fiona and Maggie, the dog! Thank-you so much for taking the time to write such a lovely review. We are all delighted that your experience with Stonefield was so good and the recommendations are very much appreciated.

5/5

Google

Well, I am over the moon as I have sold my house with Stonefield within a week!! Richard and his team are fantastic from start to finish. They provided a professional, efficient and friendly service constantly keeping us appraised of all elements of the process. Special mention to Richard who can only be congratulated for his ambition and success in creating such an accredited business with an incredible team behind him. I’d also like to personally thank Nicola who was very bubbly and communicative throughout our whole process and in the same respect, the rest of the team. If you are looking to buy or sell a property, make Stonefield your first choice - you won’t regret it!

Elio · 1 April 2023

Agent replied · 31 May 2023

What fantastic feedback to receive Elio, thank-you. It’s always very humbling that someone will take the time, as you have, to write about their positive experience either selling or buying through Stonefield. Everyone in the office reads these reviews and it really encourages all of us to continue to work really hard and give our clients the very best service. Thank-you so much again and all the very best moving forward.

5/5

Google

Bought our first home with Stonefield today. The second we walked through the door of the property we knew we had to have it. Brooke was the negotiator and she was amazing. Talked us through the process as first time buyers easing the stress and when it came to negotiating the price Brooke went back and forward between the owners and us till we agreed on a price and everyone got the result they were looking for. We are absolutely delighted and want to thank Brooke, Stonefield and the previous owners.

Craig · 1 April 2023

Agent replied · 31 May 2023

Brooke is over the moon that you were successful in purchasing such a stunning property, we’re sure it will be a very happy home for you. Delighted that we were able to help you on your journey. Really grateful for your 5 star review ⭐️

5/5

Google

Fantastic experience with Stonefield, from the moment Richard came to my house to provide a valuation, he made me feel at ease and left me feeling confident with the service I was about to receive. The process was very quick and smooth and as soon as my house went on the market, my phone was ringing with viewing requests. The ladies in the office were all great. Special mention to Carol-Anne who kept me well informed along the way and I received an offer at closing date above Home report. Absolutely delighted 😊 wouldn't hesitate to use Stonefield again and have already recommended them to others. Thank you.

Michelle · 1 April 2023

Agent replied · 31 May 2023

Thanks for such a lovely review Michelle. We are all so happy that we were able to achieve such a great result for you. So pleased to read such positive feedback about your experience selling with us. Thank you so much for recommending us! All the very best in your new home 🏠

5/5

Google

We recently viewed and subsequently offered on a property advertised by Stonefield. Their communication was excellent and the representative was very helpful, friendly and had loads of local knowledge.

Dave · 11 September 2026

Agent replied · 11 October 2026

Thank you for your wonderful feedback. We’re delighted to hear you had such a positive experience with our team and that their local knowledge and communication were helpful throughout. We really appreciate you taking the time to share your experience, and wish you all the best! 🏡🎉 …

5/5

Facebook

Thanks to Marie & the team for a great experience selling our house. From the initial booking of viewings to keeping us updated & communicating with our buyers, the team were helpful and professional. Would definitely recommend.

Lisa · 19 May 2025

Agent replied · 23 October 2025

Thank you for the kind words Lisa! It was a pleasure to handle the sale and we hope you’re settling in to your new home. Best wishes from the full team 🏡🤩

5/5

Google

From the moment Richard arrived at my home and started the valuation process he made me feel at ease and in safe hands. Selling our family home was not an easy thing to do but with the help of everyone at Stonefield (in the office and all the viewing agents) the process was made as smooth as possible, a very special thank you to Chloe and Marie who were both “stars” and felt like members of my family in the short time it took to sell. I would not hesitate to recommend Stonefield to everyone who is thinking about selling their home. Thank you Stonefield xx

Sharon · 2 March 2023

Agent replied · 31 May 2023

Thank-you so much Sharon for such a lovely review, and taking the time to write about your experience with Stonefield. It was a real pleasure to work with you throughout the journey of selling your home. Everyone in the office was delighted for you, and we are all working hard to find you a new property to call home x

5/5

Google

We Decided to go with Stonefield Estate agents to sell our property .it's the best decision we have made. From the start with Gavin to the sales office with Megan and especially Brooke.They were very professional from start to finish and made it stress free .Would definitely Recomend stonefield to family and friends .

JOHN · 23 September 2024

Agent replied · 23 October 2024

Thankyou so much for your kind feedback John, it’s very much appreciated from the whole Stonefield team. We’re delighted that we were able to make the selling process “stress free” for you, and very grateful that you will recommend us to family and friends. Thanks again for choosing us to sell your home 🏠

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Stonefield Estate Agents's Google reviewsLeave Stonefield Estate Agents a review
The Trusted Agent

Is this your office? Claim your page.