Every review we hold for the Ayr office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWhen we decided to put our house on the market we didn’t hesitate to choose Stonefield. From the first contact with Richard, the whole process was quick, easy and so professional. Richard visited the house to take photos and finalise the details and then appointed Marie Barr as our negotiator. The survey and home report was completed in only a few days and the house was on the market in less than a week after our initial contact. Marie and her team kept in touch daily to organise viewings and provide feedback. Within one week our house was sold to a lovely buyer who is now ready to make our house their new home. Thank you to Richard, Marie and all the Stonefield team for making the experience so quick, professional and hassle free. I have no hesitation in recommending you 👌
Isobel · 19 November 2024
Agent replied · 10 December 2024
We can't thank you enough for your wonderful review Isobel! We're thrilled to hear about your positive experience with Stonefield. Richard, Marie, and the entire team are dedicated to making the selling process as smooth and stress-free as possible, and it's fantastic to know that in this regard we really stood out to you.
Massive congratulations on the quick sale of your home, and we’re delighted that it’s found a new owner who will cherish it as much as you have. Your kind words and recommendation mean the world to us. Thank you for trusting Stonefield, and we wish you all the best in your next chapter! If you ever need us again, we’re just a call away.
★★★★★ 5/5
GoogleWe have had a very positive experience buying through Stonefield. Tiffany has been very professional, kept us up to date and a pleasure to speak to.
Alison · 11 May 2026
Agent replied · 11 October 2026
Thank you very much for your lovely feedback. We’re so pleased to hear that your experience with Stonefield was such a positive one and that Tiffany helped make the process smooth and enjoyable from start to finish. Providing clear communication and supportive service throughout every step of the journey is something we take great pride in, so it’s wonderful to know this came across during your purchase.
We really appreciate you taking the time to share your experience, it means a great deal to Tiffany and the rest of the team! 🏡✨
★★★★★ 5/5
GoogleThe team at Stonefield, (Brooke, Gavin, Megan and Nicola) were professional throughout the process of selling our house. The first visit from Gavin to discuss valuation and marketing helped us decide to sell through Stonefield at a reasonable cost. Once our house was listed, Brooke was our sales negotiator and she was in regular contact, giving guidance as well as feedback from viewings. Brooke's hard work was reflected in our achieving a very good price for our period home.
Many thanks to Stonefield, Ayr.
Simon · 23 September 2024
Agent replied · 23 October 2024
Thank-you so much for your generous feedback Simon, we are always very grateful when our clients take the time to review our service. It gives everyone in the office a real boost to read your comments.
Thanks again for choosing Stonefield to sell your home.
★★★★★ 5/5
GoogleWe recently purchased a property through Stonefield and had an excellent experience from start to finish. We dealt with two members of the team, Brooke and Marie, both of whom were highly professional, knowledgeable, and supportive throughout what can often be a stressful process.
A special mention goes to Marie, who was outstanding. She responded promptly to every question and concern, guided us patiently through each stage, and consistently went above and beyond to ensure we felt informed and reassured. Her congratulations call when our offer was accepted was a particularly thoughtful touch and made the moment even more special.
We’re extremely grateful for the team’s help and would not hesitate to recommend them to anyone looking to buy a property.
Tracey · 26 February 2026
Agent replied · 26 March 2026
Thank you for taking the time to share such thoughtful feedback 🤩. We’re delighted to hear that your experience purchasing through Stonefield was such a positive one. Brooke and Marie will be so pleased to know their support, communication, and guidance helped make the process feel smooth and reassuring, and Marie will especially appreciate your kind words. It’s wonderful to know that special moments, like the call to confirm your offer was accepted, meant so much. We’re very grateful for your recommendation and wish you every happiness in your new home 🏡✨
★★★★★ 5/5
GoogleRight from the start Stonefield have been impressive , a clearly understandable fee scale and nothing was to much of an issue for Gavin when he was setting up the initial brochure with narrative and the pictures . Once we were up and running I was under the very capable care of a lovely and very professional lady by the name of Brooke Adam’s .
Throughout the process Brooke ensured that I was kept fully up to date in all matters relating to the sale and gave advice where it was required as I haven’t been in the property market for 10yrs . Would recommend Stonefield to anyone looking to sell for both costs and service and again many thanks to Brooke for looking after me so well.
Ronnie Andreucci
Ronnie · 17 August 2024
Agent replied · 24 August 2024
Hello Ronnie, What a brilliant review to receive, thank-you so much, everyone in the office is over the moon to read this and we’re delighted that you were happy with our service. Everyone at Stonefield strives to go above and beyond for all our clients so it’s lovely to read such positive feedback. All the very best
★★★★★ 5/5
GoogleFantastic service, lovely proffessional staff.
Very pleased with communication. Special thanks to Marie,
Julie and David Ainley.
Julie · 11 June 2026
Agent replied · 11 October 2026
Thank you for your kind review.
We're delighted to hear you were pleased with the service and communication throughout. Your feedback is greatly appreciated and we'll be sure to pass your special thanks on to Marie.
Thank you for choosing Stonefield. 🏡🎉
★★★★★ 5/5
Googlea big thanks to Marie and all the staff for way they handled the sale of my house they were very professional from my first contact to the final sale would recommend them
Kevin · 13 January 2026
Agent replied · 27 January 2026
Thank you so much for your kind review! We’re delighted to hear that Marie and the team provided a professional service from start to finish and helped make the sale run smoothly for you. We really appreciate your recommendation and thank you again for choosing Stonefield! 🤩🏡 …
★★★★★ 5/5
GoogleStonefield Estate Agents have provided us with an excellent service during the process of selling our property in Prestwick.
From the initial valuation to an acceptable offer being received the Stonefield team provided us with the confidence to proceed and backed it up with real time support when needed.
Overall a very professional service was delivered which considerably eased the stress associated with selling our property.
David · 11 May 2026
Agent replied · 11 October 2026
We’re delighted to hear that you were so pleased with the service provided during the sale of your property in Prestwick. Supporting you from the initial valuation right through to securing an acceptable offer. Providing confidence and real-time support along the way is exactly what we strive for, so it’s wonderful to know this made a difference.
Thank you for taking the time to share your feedback, it really means a lot to the team! 🏡✨
★★★★★ 5/5
GoogleBrooke was incredibly helpful,and understanding through the process of purchasing our new home a credit to Stonefield Estate agent, excellent temperament and efficiency was off the charts, fantastic, couldn’t praise her enough.
Nigel · 13 January 2026
Agent replied · 27 January 2026
Thank you for taking the time to leave such a generous review. We’re pleased to hear that Brooke’s understanding, temperament, and efficiency supported you so well throughout your purchase. She is a real asset to our team, and your feedback is very much appreciated. Thank you for choosing Stonefield Estate Agents 🤩🏡 …
★★★★★ 5/5
GoogleWe were very impressed with Stonefield Estate Agents from the prompt friendly answer to our first enquiry to the point of accepting an offer.
Gavin was very helpful in guiding us through the marketing process, offering candid advice in our circumstances. He efficiently simplified the whole process of obtaining home report and preparation of marketing brochure.
Chloe handled our viewings and again we were very impressed at how we were kept informed at all times. We appreciated Chloe’s professionalism, ethical stance and experience in interpreting developments - with a good result. Our enquiries were always met with a friendly positive attitude.
From our experience I would be happy to recommend them wholeheartedly.
Heather · 26 May 2024
Agent replied · 24 August 2024
Thank-you for taking the time to write such a wonderful review Heather. We always try to help our clients understand the process from start to finish as selling a house can seem daunting at first. We’re so glad you had such a good experience selling with us.
★★★★★ 5/5
GoogleFantastic service from start to finish. Gavin and Chloe made the whole process easy, as stress free as possible and always there to answer our questions. First home buyers inevitably become first time sellers and I can not recommend Stonefield, specifically Gavin and Chloe enough. Both had such a friendly demeanor and made it feel like we were friends rather than clients. Excellent service from start to finish, would happily purchase or sell a home with them again.
David · 25 June 2024
Agent replied · 24 August 2024
That’s brilliant David. Gavin and Chloe are delighted! It’s a real milestone selling your first home. Glad we could be part of your journey. Thankyou so much for taking the time to write a review and all the very best with your onward travels 🏠 …
★★★★★ 5/5
GoogleWould just like to say a big thanks to the stonefield team, Firstly to James and Vicky for showcasing our property flawlessly with great attention to detail. James was spot on with the figures he Initially put to us for HR value and sale price showing his depth in knowledge of the local market. And lastly to Brooke who dealt with our property from the moment it was listed to selling in only 6 days, she was prompt, honest and all round great to deal with she helped us achieve a great price for our home and I would highly recommend Stonefield to anybody looking to sell their home. First class service from start to finish 🙌 Thankyou
Aaron · 27 March 2024
Agent replied · 24 August 2024
What tremendous feedback to receive Aaron, thank-you so much for taking the time to put this in writing.
It means the world to the whole Stonefield team to read your comments, especially James, Vikki and Brooke! we strive every day to delight our clients and to offer them the very best service we can, so it's extremely rewarding to receive such wonderful praise. Thank-you, and we wish you and your family all the very best in your new home.
★★★★★ 5/5
GoogleFrom start to finish from James to Marie and all the girls (to many to name )the service I received from them was first class and so easy at such a stressful time but the team was always there to help with anything I was unsure of ,definitely recommend Stonefield if your thinking of buying or selling
Eveline · 11 June 2026
Agent replied · 11 October 2026
Thank you so much for taking the time to leave such a lovely review.
We're delighted to hear that you received first-class service from James, Marie and the rest of the team throughout your move. Buying or selling a home can certainly be a stressful time, so it's wonderful to know that we were able to make the process as smooth and straightforward as possible and provide support whenever you needed it.
Your recommendation means a great deal to all of us, and we truly appreciate the trust you placed in Stonefield. We wish you all the very best and thank you again for your kind words. 🏡🎉
★★★★★ 5/5
GoogleI had first put my property on the market with Stonefield Estate Agents in August 2022. Unfortunately the sale fell through due to buyers backing out at the last minute. At this time my circumstances changed and I took property off the market. During the next year Stonefield had not once chased me for any monies for marketing fees. I then put property back on the market in August 2023 and within six days the offer I received exceeded my expectations. Although the completion of the sale of my property took another six months this was in no way the fault of Stonefield, but was due to a major problem of a chain involving four people trying to sell and buy properties. I wish to personally thank Marie Bell who is the Branch Manager at Stonefield for keeping me informed almost every week of any developements in the procedure. She is a credit to the industry and deserves high praise.
Owen · 26 February 2024
Agent replied · 24 August 2024
Dear Owen, We can't thank you enough for taking the time to give us such wonderful feedback. Marie, especially is touched by your kind comments
We understand that house sales can be unpredictable, but please know that we are committed to keeping our clients informed every step of the way, always prioritizing their best interests.
The entire team at Stonefield is overjoyed that we could deliver such a positive outcome for you. Wishing you nothing but happiness in your new home.
★★★★★ 5/5
GoogleSuch an easy and stress free experience selling my house with stonefield.
James Gibson was brilliant from taking photos, explaining the process and ensuring a high standard level of customer care which is exactly what I got.
Brooke was amazing and communicated very well from arranging viewings and giving feedback to selling above home report within 6 days! Her energy is unmatched and is a treasure.
Brooke, James and all of the staff at Stonefields support was a breath of fresh air and would recommend anyone to use stonefield as their estate agent. Brilliant service.
Lorna · 26 February 2024
Agent replied · 24 August 2024
Hello Lorna, We can't thank-you enough for giving us such brilliant feedback. James and Brooke are delighted that you were so happy with the service they provided. Everyone at Stonefield is proud that we were able to achieve such a good outcome for you. Thank-you so much again for choosing us as your Estate agent of choice.
★★★★★ 5/5
GoogleThank you Stonefield for your professionalism and hard work selling our home. James was very helpful in the initial stages of marketing our house, photos were fantastic and everything was clearly laid out. Chloe was great, even when I was pestering her constantly via email! Nothing was too much trouble and she worked really hard to get us the sale that we wanted! Thanks again. I'd recommend them anytime!
Eilidh · 25 July 2024
Agent replied · 24 August 2024
Thank-you so much for taking the time to write such a wonderful review Eilidh. We're so glad we could help with the sale of your home and are delighted that you were happy with our service.
If there is anything we can help with in the future please let us know.
★★★★★ 5/5
GoogleBrooke and the team at Stonefield were extremely helpful during the process of selling a flat in Ayr. I would highly recommend them.
Christina · 24 January 2026
Agent replied · 27 January 2026
Thank you so much for your kind review! We’re delighted to hear that Brooke and the team were able to support you throughout the sale of your flat in Ayr. Your recommendation is greatly appreciated! Thank you again for choosing Stonefield 🤩🏡 …
★★★★★ 5/5
GoogleI recently bought our new home with Stonefield and Nicola had the best customer service and communication I have experienced in a long time. She really listened to me and she couldn't have been more helpful. She also made it a very enjoyable experience when buying a home can be stressful. I would definitely recommend Stonefield and I would be using Stonefield to sell my property also in the future based on the experience. Thank you again to Nicola and the team!
Sarah · 16 May 2025
★★★★★ 5/5
GoogleHaving purchased property through Stonefield some years ago, I had no hesitation using their services when it came to selling. Both Gavin and Brooke were extremely helpful in putting my mind at ease with the whole process and providing advice when it came to securing the right offer. The whole team are excellent and very professional. Stonefield really are at the top of their game and I would highly recommend to anyone.
Sabrina · 26 May 2024
Agent replied · 24 August 2024
Thank you for the wonderful feedback Sabrina. We always strive to give a first class service and are delighted that you were happy with everything.
Good luck in your new home. 😊 …
★★★★★ 5/5
GoogleThis was the first time I have delt with Stonefield Estate Agents and I have to say that as a purchaser I've had a very positive experience. All of the staff including Marie and Tiffany have been extremely helpful and I have felt the communication has been great. I would definitely recommend them.
Aimee · 11 June 2026
Agent replied · 11 October 2026
Thank you very much for your kind review. We’re delighted to hear that you had such a positive experience with Stonefield Estate Agents.
Marie, Tiffany, and the rest of the team will be very pleased to hear your feedback. We always strive to provide great communication and support throughout the process, so it’s wonderful to know this came across during your purchase.
Thank you again for your recommendation, and we wish you all the very best in your new home. 🏡🥂
★★★★★ 5/5
GoogleSo where to start with Stonefield…. First and foremost what a truly exceptional team, we are so happy we trusted stonefield for the sale of our two properties. Sincere thanks to Brooke who handled both our sales and helped us to secure our dream home, she kept us updated at every stage of the process with a cheerful and professional manner, reassuring and patient when we felt stressed. We highly recommend Stonefield. Well done team.
Garry · 27 March 2024
Agent replied · 24 August 2024
It was our pleasure Garry! Delighted that everything worked out so well for you both. It’s brilliant to read about your experience, buying and selling with us as we really strive to look after our clients every step of the way, always communicating and trying to keep the stress to a minimum.
Thanks again for entrusting us to sell both properties and all the very best in your new 'dream home' 🏡 😊
★★★★★ 5/5
GoogleBrooke and Lee were very professional and made the process of selling my flat easy and stress free.
David · 26 February 2026
Agent replied · 26 March 2026
Thank you for your lovely feedback. We’re delighted to hear that Brooke and Lee were able to make the sale of your flat feel easy and stress-free. We really appreciate you taking the time to share your experience! 🤩🏡 …
★★★★★ 5/5
GoogleA huge thank you to all the professional team at Stonefield Estate agents Ayr.
Particularly Gavin and Brooke valuer and negotiator on my behalf.
Gavin you quickly dispelled my fears and anxieties about putting my house on the market in November, patiently talking me through the advantages of this and informing me how it would be marketed and what to expect
Brooke you worked your socks off for me negotiating a good deal and keeping me informed throughout the whole progress, helping reduce my stress levels.
If Stonefield has an employee of the month you deserve it!
My house was marketed in a way to reach a wider audience which resulted in several viewers from near and far.
This resulted in a very quick sale (two days) and a good price achieved.
Well done!
Would highly recommend Stonefield 👍
Marion · 19 November 2023
Agent replied · 26 November 2023
Thank you so much for taking the time to share your positive experience with Stonefield, Marion. We are absolutely delighted to hear about your positive journey, and we really appreciate your kind words about Gavin and Brooke.
Gavin has decades of experience and takes great pride in providing reassurance and guidance to our clients, and it's fantastic to know that he was able to alleviate any concerns you had about putting your house on the market. Brooke is star, and a valuable member of our team, and we're thrilled to hear about the effort she put into negotiating a favourable deal for you, all the while keeping you well-informed throughout.
Your mention of a quick sale within two days and a successful outcome at a good price is music to our ears. We strive to market properties effectively to reach the right buyers, and it's rewarding to see that strategy result in positive outcomes for our clients.
We'd like to wish you all the very best in your next home, and thanks again for using Stonefield.
★★★★★ 5/5
GoogleThe service that we have received from Stonefield when selling our Dad’s house has been exceptional. We can’t thank Gavin and Chloe enough for their support. As they led us through the selling process, their professionalism and friendly manner made our emotional journey much easier. Achieving a closing date sale within a week of the putting the house on the market was fantastic. We wouldn’t hesitate to recommend Stonefield to anyone selling their home.
Oliver · 27 March 2024
Agent replied · 24 August 2024
Thank-you Oliver, we are all delighted that everything worked out so well and we managed to secure a great offer for you, within a week!! We love to achieve such positive outcomes for our clients and a fantastic 5 star review is just the icing on the cake!
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