Every review we hold for the Ayr office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleSelling our family home after 37 years was a big step for us to take but from the start of our journey, when James arrived to do valuation and take pictures our minds were made up to go ahead . The advice and contact with Carol Ann kept us well informed at all times . John and Mary took the stress away by doing viewing and giving us feedback on viewers opinions . All in all we are more than happy with service from all involved in the sale of our property. Would highly recommend Stonefield to others who are thinking of selling/buying property , they give excellent service .
Thank you Stonefield for selling our house and helping us find our forever new home from Billy & Jess x
Jess · 6 February 2023
Agent replied · 31 May 2023
Billy & Jess, What a brilliant review to receive, thank-you both so much, everyone in the office is over the moon to read this and we’re delighted that you were happy with our service. Everyone at Stonefield strives to go above and beyond for all our clients so it’s lovely to read such positive feedback. All the very best in your forever home x 🏡
★★★★★ 5/5
GoogleLynsey & Tiffany have both been instrumental in making our first property purchase easy and straightforward. I couldn’t be more grateful for the level of detail and commitment shown to us, thank you!
Shannon · 11 August 2026
Agent replied · 11 October 2026
Thank you very much for your wonderful review.
We're delighted to hear that Lynsey and Tiffany helped make your first property purchase an easy and straightforward experience. Buying your first home is a significant milestone, and we're so pleased we could support you every step of the way.
Your kind words about the team's commitment and attention to detail mean a great deal to us. Thank you for taking the time to share your experience, and we wish you many happy years in your new home. 🏡🎉
★★★★★ 5/5
GoogleExcellent service from valuation to offer within a week of going on the market. The valuer was very professional and the negotiator, Brooke, was outgoing and dynamic, keeping us up to date with feedback on our many viewings. We would highly recommend Stonefield Estate Agents, Ayr.
C · 11 May 2026
Agent replied · 11 October 2026
Thank you so much for your lovely review and for choosing Stonefield.
We are delighted we could secure an offer for you within just a week of going on the market. It’s great to hear that you found the valuation process professional and that Brooke kept you fully updated throughout with her usual energy and enthusiasm.
Your recommendation means a great deal to us, thank you again! 🏡✨
★★★★★ 5/5
GoogleI have found all of the people I have dealt with in Stonefield Ayr very professional and helpful. This covered arrangements to view properties, making an offer and agreeing the sale, and valuation of our own house.
Mary · 11 July 2026
Agent replied · 11 October 2026
Thank you for your lovely feedback. We're so pleased we could help throughout your move and that you had such a positive experience with our team. We really appreciate your kind words and wish you all the best in your new home. 🏡🎉 …
★★★★★ 5/5
GoogleI can,t rate the whole process with Stonefield highly enough. Everyone from our initial contact with James to all the team organising our bookings to Mairi who does the final paperwork. Thank you to all the team for making a stressful situation that much easier
Kyreen · 11 May 2026
Agent replied · 11 October 2026
We’re so pleased to hear how highly you rated your experience with Stonefield. It’s wonderful to know that from your first contact with James, through to the team arranging viewings and Marie guiding you through the offer stage, everything helped make the process feel that bit easier.
Your kind words mean a great deal to the whole team - thank you for taking the time to share your experience! 🤩🏡
★★★★★ 5/5
GoogleThis week we have had the pleasure of dealing with Brooke Adams at Stonefield with regard to purchasing a property. She has been exceptional! She has dealt with our queries extremely promptly and professionally and she has been very friendly and approachable. We cannot praise her enough. Thank you Brooke!
Mhairi · 3 November 2024
Agent replied · 10 November 2024
Hello Mhairi, That's so kind of you to leave such a lovely review for us. Especially Brooke, this has really fluffed her feathers!
We are so grateful to have Brooke as part of our team as her dedication and exceptional customer service shines through on a daily basis.
We are delighted that you had such a positive experience at Stonefield, thank you for choosing us.
★★★★★ 5/5
GoogleWe have had an absolute five star experience with Stonefield, particularly Gavin and Brooke. From the outset the service has been faultless, professional, supportive, honest and open. The communication has been prompt and clear, viewings set up very efficiently. We would recommend the whole team without hesitation. Property listed on Monday and sold by Friday!
Maureen · 10 August 2024
Agent replied · 24 August 2024
Thank you Maureen for the wonderful 5 star review. We work very hard to look after our clients at every step of the buying and selling process and it’s nice to know it’s appreciated. Gavin and Brooke are chuffed to bits!
Thanks again for selling with Stonefield. 😊 …
★★★★★ 5/5
GoogleVery pleased with the team at Stonefield they are all very helpful and sold our property in less than 3 weeks. Would recommend.
Eleanor · 4 October 2026
Agent replied · 11 October 2026
Thank you so much for your lovely review! We’re delighted to hear you were pleased with the service from the team and that we were able to achieve a successful sale so quickly.
We really appreciate your recommendation and wish you all the best for the future! 🏡🎉
★★★★★ 5/5
FacebookI would 100% recommend Stonefield. Gavin’s advice and guidance on listing the property were spot on. They are confident in what they do with good reason!
Anyone I have dealt with in Stonefield has been friendly and professional- it’s a nerve wracking thing dealing with selling a property so to have a friendly voice reassuring you always helps. Marie has been extremely helpful during the offer process.
There’s a reason they are so well thought of as estate agents in Ayrshire! Thanks team Stonefield!
Loorrainee · 19 November 2024
★★★★★ 5/5
FacebookHaving considered selling my property for a couple of years but putting off due to having such an emotional attachment to my home and also the stress of selling in such a unpredictable market, I was apprehensive about going ahead. I’m so glad I chose Stonefield as I can honestly say they made the process so straightforward and seamless. The whole team are so professional yet approachable and always on hand to answer any questions I had. We also managed to find our perfect new home with Stonefield too ❤️ Special mention to James & Brooke for their brilliant service ✨
Sarah · 19 October 2022
Agent replied · 23 February 2025
Thank you for the lovely review Sarah. It means a lot to the full team to hear you were happy with the service! Wishing you all the best going forward into your new home 😁🏡
★★★★★ 5/5
GoogleFrom start to finish we have been superbly guided and assisted through the twin processes of buying and selling.
We could not have had more friendly, approachable and professional advice and assistance.
The office staff, in particular Nicola, kept us well informed regularly.
We also felt we were in good hands when Jim and Pat dealt with the viewings.
We are grateful to everyone at Stonefield and have no hesitation in recommending the Estate Agents.
David · 1 April 2023
Agent replied · 31 May 2023
Thank-you very much David, we really appreciate you choosing Stonefield to sell
and buy. It’s been an absolute pleasure working with you and we’re delighted everything has gone so smoothly. Health and happiness in your new home 🏠 …
★★★★★ 5/5
FacebookWe have recently received an excellent and most professional and friendly service from Stonefield Estate Agents and our time and experience has been a genuine pleasure. Both James and Brooke were brilliant throughout the whole selling process from start to finish and got a significant sale on our property in 2 weeks. Brooke was approachable at all times and she always kept us fully informed every step of the way on any updates from potential buyers, she also was willing to answer any questions we had, this was so welcome during what can be such a stressful time. We have no hesitation in highly recommending Stonefield for anything property related. Much appreciation and a big thank you.
Anne · 7 September 2022
Agent replied · 23 February 2025
Thank you for the review Anne. It has been a pleasure dealing with the sale of your home and your kind words are greatly appreciated 🏡😁
★★★★★ 5/5
GoogleI have recommended many people to use Stonefield Estate Agents to sell their home, based purely on my experience whilst buying a house. So when it came to selling my home I gave them the opportunity to value it and give me an indication of the service they could and would provide. I was definitely not disappointed!
James was professional, knowledgeable and provided an outstanding service. A perfectionist nonetheless when it came to every detail and for the first time ever, I placed my trust in the estate agent to show my house to potential clients and James fulfilled all my expectations when showing the viewers around.
What can I say about all the girls in the office?
Warm, friendly and always willing to spend time with you. Continually kept me in the loop with all the viewings, negotiation and even after it was sold in 4 days, still provide an outstanding level of customer service.
Despite having all the additional workload in this current market, the team at Stonefield made you feel that there was only one house being sold and that was mine.
The service was second to none, they delivered on all their promises, met my expectations at every level and even although I left him a tub of chocolate biscuits, James even left some for me!! 😀
Well done team Stonefield 👏PositiveResponsiveness, Quality, Professionalism
Barbara · 25 August 2022
Agent replied · 24 August 2024
Dear Barbara, I wanted to personally thank you, firstly for entrusting Stonefield to sell your home and secondly for this wonderful review and positive feedback. To say everyone in the office was delighted when they read it, is an understatement. It makes us extremely proud that our efforts make such a difference and motivates us all to strive to give our clients the very best service. I have to say James was very appreciative for the tea and biscuits, it kept his energy high for all the viewings.........
Once again, I can't thank you enough and would like to wish you all the very best in your next property. Richard
★★★★★ 5/5
GoogleStonefield agents were very professional explaining clearly how they would market our property.
The information and photos were very good and we were happy with how our house was advertised for sale.
Staff were friendly and attentive to us. They kept us up to date with confirmation of viewings and feedback from viewers.
Viewings were quick to come & we sold within a week of it going up for sale.
Happy to recommend Stonefield to anyone considering selling their home.
Vicky & Frank GoldiePositiveResponsiveness, Quality, Professionalism, Value
Frank · 25 August 2022
Agent replied · 6 June 2023
Thanks Frank. We really do appreciate the 5 star review and your positive feedback. Good luck in your new home.
★★★★★ 5/5
GoogleExcellent to deal with, Brooke was top class, thanks very much 👍⭐⭐⭐⭐⭐ …
Greg · 28 November 2025
Agent replied · 27 January 2026
Thank you so much for your fantastic review Greg! It was a pleasure working with you on the sale of your property, and Brooke is delighted to hear your kind words. We really appreciate you choosing Stonefield Estate Agents! Thanks again for taking the time to share your feedback 🤩🏡 …
★★★★★ 5/5
GoogleStonefield have been incredible from start to finish. We originally planned to market our house just before Christmas but with the expertise from Steven we decided to hold off a few months. We then marketed in June and sold in less than a week. We have a difficult work schedule to work around which meant we had a specific time frame to work round when getting pictures and home report done. This made our time scale shorter but Steven made sure that nothing was rushed and we got the most out of the time we had to get the house on the market. Steven was knowledgeable and professional, he made sure we knew how to get the most for our home. Once our house was on the market we dealt with all the girls in the office. All of the girls were friendly and helpful, nothing was ever to much hassle for them and they always done their up most to make sure we were happy with how things were proceeding. The service wasn’t that of other estate agents, you are not treated as another number, every experience is human and personal and they work with you and all the emotions that come with selling your home.
We will never look else where to buy it sell again.
Scott & Joanne Alexander
Joanne · 6 June 2022
Agent replied · 6 June 2023
What amazing feedback. Thank-you both so much for taking the time out to write this. It motivates us all to receive such positive comments.
All the very best in your beautiful new home 🏡😊 …
★★★★★ 5/5
GoogleWe couldn’t be happier with the service from Stonefield in selling our home. James was incredibly knowledgeable and helpful when valuing our property and set our minds at ease straight away. The marketing on social media was excellent and meant that we already had a number of interested people before our property had even made it to market and Vikki in the office was so proactive and helped to arrange a viewing on our property with an interested buyer before it had gone live on Rightmove which ultimately led to us selling within 4 hours of it being for sale. I wouldn’t hesitate to recommend Stonefield for their services and we’re thrilled with how smooth the whole process has been and with the end result. Thank you!
Coral · 6 June 2022
Agent replied · 6 June 2023
Thank-you for your fantastic review Coral. We’re all absolutely delighted for you, what a fabulous result!
Glad you were so pleased with everything we did. Good luck in your next home 🏠🙂 …
★★★★★ 5/5
GoogleI have recommended many people to use Stonefield Estate Agents to sell their home, based purely on my experience whilst buying a house. So when it came to selling my home I gave them the opportunity to value it and give me an indication of the service they could and would provide. I was definitely not disappointed!
James was professional, knowledgeable and provided an outstanding service. A perfectionist nonetheless when it came to every detail and for the first time ever, I placed my trust in the estate agent to show my house to potential clients and James fulfilled all my expectations when showing the viewers around.
What can I say about all the girls in the office?
Warm, friendly and always willing to spend time with you. Continually kept me in the loop with all the viewings, negotiation and even after it was sold in 4 days, still provide an outstanding level of customer service.
Despite having all the additional workload in this current market, the team at Stonefield made you feel that there was only one house being sold and that was mine.
The service was second to none, they delivered on all their promises, met my expectations at every level and even although I left him a tub of chocolate biscuits, James even left some for me!! 😀
Well done team Stonefield 👏
Barbara · 6 June 2022
Agent replied · 6 June 2023
Dear Barbara, I wanted to personally thank you, firstly for entrusting Stonefield to sell your home and secondly for this wonderful review and positive feedback. To say everyone in the office was delighted when they read it, is an understatement. It makes us extremely proud that our efforts make such a difference and motivates us all to strive to give our clients the very best service. I have to say James was very appreciative for the tea and biscuits, it kept his energy high for all the viewings.........
Once again, I can't thank you enough and would like to wish you all the very best in your next property. Richard
★★★★★ 5/5
GoogleWould just like to thank stonefield for taking the stress of me selling my mother's house.would especially like to thank James or as I know him (Gibby) and the lovely Brooke she has been a godsend and always a lovely cheery voice at the end of the phone.Thank you everyone best estate agents x
Linda · 26 May 2024
Agent replied · 24 August 2024
It was a pleasure to work with you Linda. Everyone at Stonefield is so grateful to receive such a glowing review. It makes all the hard work very worthwhile. Thank-you so much again
★★★★★ 5/5
FacebookCan’t thank Stonefield enough for all their help and guidance in selling our property. A huge thank you to James for coming out and advising plus the incredible pictures he took for our listing. Thank you to Mary, Paul and Karen for all the assistance with viewings, we were so overwhelmed with how many we had and they all did an amazing job. Finally a massive massive thank you to Nicola, you guided us every step of the way and we honestly cannot thank you enough. We are delighted with the outcome and cannot wait to the next chapter as a family. Highly recommend Stonefields ❤️❤️🥂🥂
Kerri · 3 May 2022
Agent replied · 23 February 2025
Thank you so much for the kind review Kerri, everybody is thrilled for you and excited to see what the next chapter holds for you all as a family 🏡😁
★★★★★ 5/5
GoogleStonefield( and Brook in particular) were very professional,friendly and helpful.We were kept up to date with every viewing and really felt that they were doing their very best to secure a good price. Throughly deserving of the five star review.
Alan and Carol
Carol · 8 April 2026
Agent replied · 22 April 2026
Alan and Carol, we’re so pleased to hear that you had such a positive experience with Stonefield. Brooke will be delighted to know that her support, communication, and determination to achieve the best possible result were so appreciated 🏡
Thank you both for your lovely words and for taking the time to leave us such a kind review 🤩✨
★★★★★ 5/5
GoogleThis is the second purchase I have made with Stonefield. I have found their staff to be absolutely delightful. Charming manners go a long way with me and efficiency is key. This is an excellent company with clear customer focus. Thanks especially to Brooke for a very welcome phone call confirming acceptance of my offer.
Fiona · 28 December 2025
Agent replied · 27 January 2026
Thank you very much for your kind and thoughtful review. We’re delighted to hear that your experience with Stonefield has once again been such a positive one and that our team’s professionalism and efficiency stood out. Brooke will be especially pleased to know how much her call meant to you. Thank you for choosing Stonefield again, we truly value your continued trust in us 🤩🏡
★★★★★ 5/5
GoogleThank you to everyone at Stonefield in Ayr, they were all very helpful, professional and friendly.
They made selling our property very easy, quick and uncomplicated.
Thanks again,
Graham.
G · 11 July 2026
Agent replied · 11 October 2026
Thank you so much for your lovely review, Graham. We really appreciate you taking the time to share your experience. It was a pleasure to help you with the sale of your property and we're delighted to hear that our team in Ayr made the process easy, quick, and straightforward. Wishing you all the very best for the future, and thank you again for choosing Stonefield! 🏡🎉
★★★★★ 5/5
GoogleFirst viewing on the 23rd January, house under offer 6 days later!
Am absolutely delighted with the professionalism displayed throughout; spot on valuation, superb photos both inside and out; excellent follow up and communication etc. etc. They know what they're doing! I can highly recommend them.
Robert · 26 February 2026
Agent replied · 26 March 2026
Thank you for taking the time to leave such a great review! We’re delighted to hear you were happy with the valuation, photography, and communication throughout, and getting under offer so quickly is a fantastic result. We really appreciate your recommendation and kind words 🤩🏡 …
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