Trusted Agent profile · Ayr
★★★★★
381 reviews across 3 platforms
11 Beresford Terrace, Ayr, KA7 2ER
Part of Donald Ross Residential - Irvine, see every office.
Donald Ross's office in Ayr, at 11 Beresford Terrace, is rated 4.6 out of 5 across 381 reviews on three platforms, including 100 Google reviews rated 4.1.
100
Reviews on Google
This office
10
Reviews on Facebook
Business-wide
271
Reviews on Trustpilot
Business-wide
Tell us what you need and we'll put you in touch. Donald Ross Residential Lettings hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Ayr.
Every review we hold for the Ayr office, from every platform, shown as written. First names only.
5/5
TrustpilotExcellent
Would highly recommend Donald Ross they were amazing though-out the whole process of us buying our first home 🤩🤩🤩.Especially the Beautiful Maureen she was so so helpful if anyone is looking to buy there new home I would 100% use Donald Ross . Thankyou so much guys ❤️🏡. X
5/5
TrustpilotProfessionalism
Helpful, courteous and professional staff. My flat was marketed, advertised and sold quickly for a good price. Thank you and ren points to all involved.Would have no hesitation in recommending Donald Ross
5/5
TrustpilotExcellent service from beginning to…
Excellent service from beginning to end, kept informed all the way though.Definitely 10 out of 10.
Thanks James, 10/10 praise indeed!
5/5
TrustpilotBrilliant experience using Donald Ross…
Brilliant experience using Donald Ross to sell our home. The staff were were friendly, helpful and knowledgeable. Their appointment booking system is great and they keep you up to date with all of the details of your sale. We would highly recommend them.
5/5
TrustpilotClaire provided us with an excellent…
Claire provided us with an excellent service, she was available to answer our queries and if she could not answer she went and found out and then got back to us. I do not think our sale would have happened if it was not for Claire. Thank you.
5/5
Trustpilot😁 Yes
I decided to sell my house with Donald Ross Residential because I liked their attitude and reputation. I wasn't disappointed. Excellent service. So if you want good customer service that puts you and your property as their absolute main focus you've found your Estate agent.
3/5
TrustpilotJuly review
On the whole the selling process delivered a good outcome and the full team in general done a good job. I would have however liked more guidance on the process as I was very new to the selling experience.
5/5
TrustpilotA positive experience at a difficult time
This was a difficult time for me after my mother's passing but all staff I dealt with were friendly, helpful and sympathetic. They helped make the selling process a comfortable experience and were extremely professional throughout.
1/5
GoogleFeel like not to even give a star unfortunately can't review without a star the wors experience ever had in my life
Hello Wally, please contact us with full details of your experience as we have no idea what has gone wrong and can't improve our service if we do not know what your complaint is, thank you.
5/5
TrustpilotGreat Service …
Everyone I dealt with at Donald Ross was extremely helpful throughout the whole process of selling my property. I was kept updated at all times and everything was processed very quickly and efficiently from start to finish. Would 100% recommend to use.
5/5
TrustpilotVery professional
Very professional, and fast responses to emails.We needed to sell quickly, less than a week of meeting Fraser our home was on the market. Amazingly they then got our property sold less than 24 hours later. All staff very helpful and would highly recommend.
5/5
FacebookDonald Ross is both professional and friendly They guided us through a very quick sale and were at hand at every step from initial contact to sale. I can’t recommend them enough. Thank you to all the Team
5/5
TrustpilotGreat selling experience
Great selling experience from the outset, I was really apprehensive about selling after a stressful experience some years ago but this time it couldn’t have been simpler, and my flat had an offer within the week, delighted. I would completely recommend Donald Ross.
5/5
TrustpilotHad a positive experience with Donald…
Had a positive experience with Donald Ross on the sale of our house. The viewings were handled by the agents, which is a plus point with small children making the process a much more pleasant experience.
5/5
TrustpilotAmazing service
Amazing service, from valuation through sale within one day on market availability. Totally reliable and amazing staff to customer relations. Many Thanks Donald Ross Ayr. Scott
5/5
TrustpilotPositive Experience
Donald Ross kept us well informed as we searched for a property in South Ayrshire. Staff were very helpful in viewings and at the purchase process. Seem to always have a number of properties on the go and we can understand why.
1/5
TrustpilotWorst letting agent imaginable.
Worst company possible. Very nasty people, a false facade up front but when they have you, its game over.
5/5
TrustpilotPositive experience
All staff at Donald Ross very informative and made the process of selling and buying a new build as stresss free as possible.
1/5
GoogleWill steal your deposit. Do not use. Check their Facebook reviews for proof.
All deposits are held with https://www.lettingprotectionscotland.com/. Donald Ross Residential do not hold tenant deposits and therefore we could not steal them. We would ask that you kindly retract or adjust your statement.
5/5
TrustpilotExcellent service from all involved
Excellent service from all involved, Helen, Maureen, Nicola & Taylor. Selling my mums property was so easy with the help from all at Donald Ross. I could recommend them enough. Thanks again to everyone.
5/5
TrustpilotFantastic service
Fantastic service from the whole team from start to finish. Gavin Urquart and Jen in the office were extremely helpful. My house sold in a week and the whole process was easy due to the team at Donald Ross! Thanks again!
5/5
TrustpilotFrom initial contact
From initial contact, taking the pictures and providing advice and guidance at each stage was invaluable, the team are friendly, professional and deliver at pace, highly recommend
5/5
TrustpilotProfessional Service
Professional service and we were kept up to date throughout the whole process of buying and selling our property.
5/5
TrustpilotGreat Estate agent
When buying a place for my Mum , they made the experience easy and efficient. Claire in particular went above and beyond not just with the viewings, but with information about the flat and the area. First class experience all round
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Donald Ross Residential Lettings hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Ayr.
