5/5
FacebookCouldn't recommend Donald Ross enough. From initial meeting to selling everyone was so professional and helpful and kept in touch the whole time. Our house sold in 3 days so couldn't have asked for more. Thank you again. Kevin and Laura
Trusted Agent profile · Ayr
Donald Ross Residential Lettings reviews in Ayr
★★★★★
381 reviews across 3 platforms
11 Beresford Terrace, Ayr, KA7 2ER
Part of Donald Ross Residential - Irvine, see every office.
Donald Ross's office in Ayr, at 11 Beresford Terrace, is rated 4.6 out of 5 across 381 reviews on three platforms, including 100 Google reviews rated 4.1.
100
Reviews on Google
This office
10
Reviews on Facebook
Business-wide
271
Reviews on Trustpilot
Business-wide
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Reviews
Every review we hold for the Ayr office, from every platform, shown as written. First names only.
Facebook4/5
TrustpilotI’ve bought 2 property’s in the past…
I’ve bought 2 property’s in the past from Donald RossI’ve als rented through them.Very easy company to deal with and someone always there to answer your questions. I often recommend them and wouldn’t hesitate to use them again in the future.
5/5
GoogleSold my house within 2 weeks, excellent communications, great price. 5 stars all round
Agent replied · 13 June 2024
Delighted to have been of help Jamie
5/5
TrustpilotThey are a really good estate agent…
They are a really good estate agent very professional and straight to the point.They are most helpful and if I were to sell I would definitely use them this was a purchaseThis is Rosina Gunn not Byron
4/5
TrustpilotGood communication and service
Very quick response to my enquiry for viewing. Very friendly staff, dealt with everything efficiently. My daughter viewed the house for me while I had the opportunity to see everything per video.Thank you very muchAlexa
5/5
GoogleProfessional staff who provide an excellent service. No complaints whatsoever- will definitely use again
Agent replied · 13 June 2024
We look forward to helping you in the future.
5/5
TrustpilotQuality and professionalism
So far so good. professional, good value and acheived a sale in 6 days ! well done Jen, Gavin, Maureen and Tracy... reliable and sufficiently humble to care about sellers and buyers whatever the situation
5/5
TrustpilotGreat customer service from start to…
Great customer service from start to finish especially from Gavin and Maureen. House sold really quickly with the great brochure they produced for it and I was always kept up to date. Very happy and would highly recommend.
1/5
TrustpilotShambles
Shambles from start to finish.
Agent replied · 12 June 2024
Hi Michael,We are sorry to hear of this review. We would be delighted to discuss this with you further and how we could improve our service.
5/5
TrustpilotCouldn’t have been happier with their…
Couldn’t have been happier with their service. Everyone was really helpful in helping us service our dream home !!! I would definitely recommend them
5/5
TrustpilotExcellent Service
Excellent service from both Tracey and Jacqueline. Thrilled with their efficiency and prompt service. Would like to thank Donald Ross for getting an offer so quickly.
5/5
TrustpilotThe staff were friendly and infomative…
The staff were friendly and infomative and made it a smooth process.
5/5
TrustpilotI would highly recommend Donald Ross
I would highly recommend Donald Ross. Our sale went through quickly and with little stress. All Donald Ross staff are friendly and professional. I really cannot find fault with our experience.
4/5
TrustpilotGreat service
From start to finish, the staff have been very helpful. They have carefully described the property and showed it to buyers. We were successful in selling our home quickly.
1/5
GoogleShocking service, avoid at all costs
Agent replied · 13 June 2024
James, we are so sorry to hear this. Can you explain what went wrong?
5/5
Trustpilot100% Positive
My experience with Donald Ross was 100% positive in all aspects of the house selling process. From the start I was supported through the stages to a successful outcome.
5/5
TrustpilotFabulous professional service!
Great professional service provided by the whole team from Gavin’s initial valuation to the office team supporting the sale which took all of 36 hours from go live! Would definitely recommend!
5/5
TrustpilotDonald Ross
Excellent service from Donald Ross helpful and friendly staff had a problem e-mailing and they helped me.No problems with this company and would have no hesitation to use again.
5/5
TrustpilotFantastic service!
Fantastic service!! I was given plenty of time to look around the property to ensure it met my needs. Thank you so much :)
5/5
TrustpilotI bought a house through Donald Ross…
I bought a house through Donald Ross and used them to sell my existing property. The process was made smooth and timely by very professional staff. I would use them again.
5/5
TrustpilotWouldn’t hesitate to use again.
Very pleased with the service we received from Donald Ross. Staff professional and pleasant and always available to assist with any queries we had. Wouldn’t hesitate to use again.
5/5
TrustpilotGreat staff
Very helpful staff. Gave great advice and help. Nothing was too much bother. Would definitely recommend.
5/5
TrustpilotExcellent service from Tracey at Donald…
Excellent service from Tracey at Donald Ross, Very friendly & professional, Highly knowledgeable & informative, Quick replies to any questions, Would highly recommend
5/5
TrustpilotExcellent service from Donald Ross.
Excellent service from Donald Ross.Fiona and her colleagues have been so helpful and professional. Would highly recommend to anyone wishing to buy, sell, let or rent a property.
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Tell us what you need and we'll put you in touch. Donald Ross Residential Lettings hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Ayr.
