Trusted Agent profile · Aylesbury

Chancellors Aylesbury reviews

4.4

★★★★★ Great

460 reviews across 2 platforms

13 Market Square, Aylesbury, HP20 1TB, HP20 1TB

Chancellors's office in Aylesbury, at 13 Market Square, is rated 4.4 out of 5 across 460 reviews on two platforms, including 282 Google reviews rated 4.4.

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4.4 / 5

282

Reviews on Google

This office

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178

Reviews on Trustpilot

Business-wide

Reviews

Every review we hold for the Aylesbury office, from every platform, shown as written. First names only.

5/5

Google

My experience with viewings and the initial stages of securing my tenacy with Chancellors has been perfect so far. James has been really helpful with answering my questions promptly and providing all the information I have needed so far. Manny was also very helpful during my viewing, answering my questions, and giving me the time I needed to look around the property. We are really pleased to have secured the property and are looking forward to moving in soon. Would recommend Chancellors to future landlords and tenants.

Ba97 · 9 November 2023

Agent replied · 8 November 2024

Thank you for leaving us this great review Becca, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

5/5

Trustpilot

Odeta was very helpful bright and…

Odeta was very helpful bright and cheerful, went out of the way to help

James · 18 March 2026

Agent replied · 20 March 2026

We appreciate your wonderful feedback! We are so glad that you found the service helpful, especially the advice on recent legislation. We're happy we could assist you in finding your ideal place and that you felt supported.

5/5

Google

Lovely experience. Lillie is very supportive and good at her job. Felt heard through the whole process.

Lorraine · 17 February 2026

Agent replied · 17 April 2026

Thank you, Lorraine, for your wonderful feedback! We're delighted to hear that you had a lovely experience and that Lillie provided the support you needed. It's our goal to ensure every client feels heard and valued throughout the process. We appreciate your kind words and hope to see you again soon!

5/5

Google

Lillie was very helpful from the beginning to the end. Making the process was smooth as possible.

Peter · 17 February 2026

Agent replied · 17 April 2026

Thank you, Peter, for your wonderful review! We're delighted to hear that Lillie provided such helpful assistance throughout your experience at Chancellors - Aylesbury Estate Agents. We strive to ensure every process is smooth for our clients, and it's great to know we achieved that for you. If you need any further assistance, please don't hesitate to reach out!

5/5

Trustpilot

Isabelle is very supportive and always…

Isabelle is very supportive and always listens .... great communication and very kind

Wendy · 18 March 2026

Agent replied · 20 March 2026

We appreciate you sharing your positive experience; we're glad to hear you were satisfied with the support and communication.

4/5

Trustpilot

A mixed time with renting through…

A mixed time with renting through chancellors with false information being provided at the start of my tennacy and late notices of rent increases but since Jamie woodman took over our account she was nothing but fantastic right up until the end of our tennacy which ended on a positive note and should be comended for the work they put in to make everything right!

Adrian · 2 October 2026

5/5

Trustpilot

Danielle was excellent from start to…

Danielle was excellent from start to finish, my property was literally empty for less than a month now it has a new tenant

Mr · 20 December 2025

Agent replied · 23 December 2025

We are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

5/5

Trustpilot

Ella was so lovely and accommodating

Ella was so lovely and accommodating. Thank you for helping us find our dream home!

Renee · 10 October 2026

5/5

Google

Thank you for your helps Orienne. Everything was perfect .

Alican · 3 April 2026

Agent replied · 17 April 2026

Thank you, Alican! We're thrilled to hear everything was perfect and that you had a great experience with us at Chancellors - Aylesbury Estate Agents. Your satisfaction means the world to us. We look forward to assisting you again in the future!

5/5

Google

I had an amazing experience working with Agent Lillie Kirkham to find my new home. From the very beginning, they were professional, knowledgeable, and always available to answer my questions Quickly and were very helpful.They understood exactly what I was looking for and went above and beyond to find the perfect house for me. Their guidance made the entire process smooth and stress-free. I highly recommend Lillie to anyone looking to buy a home!” At Chancellor Aylesbury

Adongo · 9 April 2025

5/5

Trustpilot

Chancellors are hands down the best…

Chancellors are hands down the best estate agents I've ever been a tenant with. They are incredibly responsive and any issues are always resolved quickly. Our property manager, Molly Adams, always goes the extra mile, ensuring we are aware of what is happening at each step in a process and following up to make sure that everything went smoothly and was completed as expected.

Elliott · 24 September 2026

5/5

Trustpilot

Hannah Rae has been so supportive in…

Hannah Rae has been so supportive in our process of getting a new home, even with the documentation. We appreciate you.

Eko · 19 August 2026

5/5

Trustpilot

Great response time

Great response time. Issue was resolved promptly by Jamie Woodman

Mr · 18 March 2026

Agent replied · 20 March 2026

We're happy to hear that your issue was resolved quickly. Thank you for your positive feedback; we appreciate it very much.

1/5

Google

had a terrible experience, company moved my appointment around the day before and didn’t send me through the address. real address was an hour away from where it was scheduled, had to cancel as i needed to be working at that time, and couldn’t spare an additional hour in the middle of a weekday due to work there colleague decided it was appropriate to phone me up and insult me over the phone, incredibly unprofessional and rude

Ellen · 24 September 2025

Agent replied · 8 October 2025

Hello Ellen, thank you for highlighting this, we will look into this for you right away. Please email us at directors@chancellors.co.ukso we can investigate further. Many thanks.

5/5

Google

Lillie was a wonderful representative of chancellors throughout our dealings with her. She was so committed to us until we got our apartment. She ensured we were satisfied with what we got and she paid attention to details of our demands. Pls, kindly keep this up and we appreciate you. Mobayode Ogunniyi.

Mobayode · 20 December 2024

Agent replied · 27 December 2024

Dear Mobayode Ogunniyi, thank you for your glowing review! We're thrilled to hear about your positive experience with Lillie. She truly exemplifies our commitment to excellent service, and we're proud to have her on our team. Your satisfaction is our priority, and we appreciate your kind words. We look forward to assisting you in the future! Best regards, Chancellors - Aylesbury Estate Agents.

5/5

Trustpilot

Great communication throughout the sale…

Great communication throughout the sale process on a regular basis and if felt like the team were taking a genuine ownership of the sale itself. Everyone I spoke to were extremely helpful and Jay did a fantastic job to enable us to get to the right conclusion.

Mark · 20 May 2026

Agent replied · 23 May 2026

We appreciate you sharing your positive experience! We're so glad to hear our team provided great communication and took ownership of your sale. Thank you for your feedback!

5/5

Trustpilot

Great customer service by Charlotte

Charlotte has been great taking her time to show us around a property we wanted to view.

Norbert · 20 December 2025

Agent replied · 23 December 2025

We are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

5/5

Google

Excellent experience. Orianne has been great, very knowledgeable & professional. Very happy with the assistance, information & service provided by Orianne particularly. 5 *

Andy · 15 October 2025

Agent replied · 15 October 2026

Hi andy, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

5/5

Google

I love everything about the whole process starting to the end especially Lillie Kirkham she is very polite and respectful. She was always responding to my emails and calls.

Mary · 19 August 2025

Agent replied · 8 October 2025

Hi Mary, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

5/5

Trustpilot

Ibra was a great help when looking for…

Ibra was a great help when looking for out rental property. Had some issues with viewings that were quickly resolved, great communication!

Miss · 20 October 2025

Agent replied · 22 October 2025

We are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

5/5

Trustpilot

Hi to everyone at chancellors am please…

Hi to everyone at chancellors am please to let you know that am very happy with the service I have been receiving from you lot I would recommend you to any one thank you so much for everything to the head office of chancellors and also hey on wye chancellors also to Jared and Becky for all there help from John kemp

Jonny · 1 September 2026

5/5

Trustpilot

Franki is always very helpful and…

Franki is always very helpful and responsive

RW · 14 October 2026

5/5

Google

The Aylesbury-Team manage to pull through despite a difficulty market. Orianne has a knack for being able to find a good match for your renting requirements. I've had a high turnover of tenants for reasons beyond control, but the A-Team have managed to find a suitable tenants in a short period of time. Thanks 👍 …

Taqveem · 17 February 2026

Agent replied · 17 April 2026

Thank you, Taqveem, for your wonderful review! We're delighted to hear that Orianne and the Aylesbury Team were able to assist you effectively during a challenging market. We strive to find the best tenants for our clients, and it's rewarding to know that you had a positive experience. If you need any further assistance, please don’t hesitate to reach out to us at Chancellors - Aylesbury Estate Agents.

5/5

Google

Beautiful people. Lillie was exceptional. She has a way of making things easy for client.

Don · 17 December 2025

Agent replied · 17 April 2026

Thank you for leaving us this great review Don, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

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