Trusted Agent profile · Aylesbury

Chancellors Aylesbury reviews

4.4

★★★★★ Great

441 reviews across 2 platforms

13 Market Square, Aylesbury, HP20 1TB, HP20 1TB

Chancellors's office in Aylesbury, at 13 Market Square, is rated 4.4 out of 5 across 441 reviews on two platforms, including 271 Google reviews rated 4.4.

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4.4 / 5

271

Reviews on Google

This office

Trustpilot logo

170

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Aylesbury office, from every platform, shown as written. First names only.

5/5

Google

Orianne has been our main point of contact throughout the entire process, and we couldn’t have asked for anyone better. She has consistently shown professionalism, empathy, and genuine understanding, especially during the more challenging and frustrating moments. She greeted us with a smile at every viewing, and her reassurance and optimism kept us going when we felt like things might never move forward. Orianne never gave up on us, and thanks to her dedication, things finally came together. We’re incredibly grateful for all her support and look forward to completing the final stages.

Fawzy · 27 March 2026

Agent replied · 17 April 2026

Thank you so much for your kind words, Fawzy! We're thrilled to hear about your positive experience with Orianne at Chancellors - Aylesbury Estate Agents. It's wonderful to know that her professionalism and support made such a difference during your journey. We appreciate your trust in us and look forward to assisting you in completing the final stages. If you need anything else, feel free to reach out!

5/5

Trustpilot

Stephanie Toal was an excellent estate…

Stephanie Toal was an excellent estate agent to work with and played a key role in helping this transaction reach exchange. As the acting conveyancer on the matter, I was particularly impressed by Stephanie's proactive approach and dedication. The day before exchange, an urgent issue arose that needed to be resolved quickly. Despite it being close to 5pm and approaching the end of the working day, Stephanie took my call, immediately understood the importance of the matter, and took action straight away. What really stood out was her commitment to seeing things through. She continued liaising and providing email confirmations well beyond normal working hours, with correspondence continuing after 7pm, ensuring that everything necessary was in place for the transaction to exchange contracts. In property transactions, having a proactive estate agent can make all the difference, and Stephanie is a perfect example of that. Her responsiveness, professionalism, and willingness to go the extra mile helped keep the matter moving at a critical stage. I would highly recommend Stephanie Toal to anyone looking for an estate agent who is efficient, communicative, and genuinely committed to getting a transaction over the line. Proactive people like Stephanie really do make the difference.

Nadvi · 8 October 2026

5/5

Trustpilot

Forever grateful

It's always hard when you have to sell a loved ones property, after their passing. Right from the start Ella was thoughtfull, kind and professional to the situation. She helped guide us through the process with her expertise, making the process much easier. Ella excelled at communicating with us and ensured emails were answered in a timely manner. Im sure i asked some really stupid questions, but Ella never made me feel they were not valid. Despite some setbacks with buyers, she was always there with optimism and advice which has finally led to us exchanging today. We will be forever grateful to Ella and the team

Gemma · 6 October 2026

5/5

Google

We bought our first house through Chancellors So it was only right we sold with them! Most years Chancellors would come out and value the house, or give a value over the phone and always ask if there was anything we needed. When it came to selling Jack was great from start to finish. Kept us updated at every stage, was always contactable no matter the question. Bella and the rest of the team were equally as helpful and friendly even dealing with our offers whilst we were in Greece. Whilst we hope to now not move for many years, we will always consider Chancellors!

Kieran · 17 February 2026

Agent replied · 17 April 2026

Thank you for your wonderful review, Kieran! We're thrilled to hear that you chose Chancellors for both buying and selling your home. It's fantastic to know that Jack, Bella, and the team provided you with the support you needed throughout the process. We appreciate your loyalty and hope to assist you again in the future, even if it's many years down the line! If you have any further questions or need assistance, feel free to reach out to us at our Aylesbury office.

5/5

Trustpilot

We cannot recommend Maedeh highly…

We cannot recommend Maedeh highly enough. We are currently in the process of buying our new home, and with delays and complications surrounding the sale of our existing house and flat, it has been a particularly stressful process. Throughout it all, Maedeh has been absolutely fantastic. She has been incredibly supportive, proactive and patient, always keeping us updated, chasing things when needed and doing everything she can to keep the process moving. She has gone above and beyond in dealing with queries from both sides and has been a constant source of help and reassurance. We are still waiting to complete, but we wanted to say how much we have appreciated everything she has done for us so far. Thank you, Maedeh, for all your hard work and support, you really have been wonderful.

Rayna · 22 September 2026

5/5

Trustpilot

I have had a great experience at buying me new first home

I have had a great experience dealing with Chancellors, Aysha and her team, were always quick in returning any information that I requested about the property that I was buying and kept me in loop if there were any delays involving with the vendors. Once offer had been accepted they were on the ball and making it as smooth as smooth as possible between myself and all parties involved. It has been a pleasure to be purchasing my first home with Aysha and her team.

Sophie · 8 September 2026

5/5

Trustpilot

We had Chante show us around our dream…

We had Chante show us around our dream house which then materialised into us being successful in renting it. From the first phone call, Chante was professional and warm in her interactions and built trust that she would find us our ideal property. During the viewings and in the subsequent communications, Chante was transparent and acted with integrity at all times, two values important to myself and I really appreciated her keeping us both updated with developments. Chante is a credit to the company and I will be recommending Chancellors to friends and family in the future. Thank you for making what could have been a long stressful experience such a pleasant, easy one!

Cadi · 21 August 2026

5/5

Trustpilot

I would like to say a huge thank you to…Sherko

I would like to say a huge thank you to Sherko for all his hard work in selling my house in just 2 weeks! Sherko was professional, friendly, extremely helpful and always kept me updated throughout the process. He went above and beyond to make everything as smooth and stress-free as possible. I’m so pleased with the result and would highly recommend Sherko to anyone looking to sell their home. Thank you, Sherko, for your fantastic work!

Monica · 4 September 2026

5/5

Google

I had an excellent experience with Chancellors Aylesbury lettings from start to finish. Lillie and Danielle were professional, knowledgeable, and genuinely invested in making the process as smooth and stress-free as possible. Communication was clear and timely throughout, and they were always happy to answer questions or offer honest advice. I felt confident I was in good hands the whole way through. I wouldn’t hesitate to recommend her or Chancellors to others.

Beebis · 17 February 2026

Agent replied · 17 April 2026

Hi Beebis, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

5/5

Trustpilot

I had an excellent experience working…

I had an excellent experience working with Sagarika to find a tenant who was a perfect fit for my property. She was friendly, proactive, and made the entire process as stress‑free as possible. Viewings were arranged quickly, and communication, both by email and phone, was consistently prompt and helpful. She worked incredibly hard throughout, and I can confidently recommend her to any landlord looking for someone who delivers this level of service.

Mr · 31 August 2026

5/5

Google

I had such a great experience buying my first investment house through Chancellors . Bella Vickers (Aylesbury branch ) and James Johnson were incredibly helpful, patient, and always available to answer my questions. They made the whole process smooth and stress-free, keeping me informed every step of the way. I am glad that Bella and James are also supporting me with the current second house purchase . Brilliant work !!! Thanks so much ❤️❤️🙏🙏 I’d definitely recommend Chancellors to anyone looking to buy a property!

Hang · 15 October 2025

Agent replied · 22 October 2025

Hi Hang, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

5/5

Google

We had to move to Aylesbury for work. I got in touch with the agency after seeing a house for rent on Zoopla. Lillie Kirkham is the agent who handled my enquiries. She was friendly, engaging, on the ball and clearly prioritised what we wanted in a home from the jump. We did not get the house that we viewed however, immediately after, within two days, Lillie had procured a portfolio of various properties that ticked the things that we were looking for in a home. She knew what we wanted before we did. She recommended a property that we hadn't even really considered. After viewing it we immediately realised that it was the perfect place for us and it is where we are living now. Had it not been for Lillie and Chancellors we never would've considered this property, yet alone moved into it. This is the best letting agency I have ever had the pleasure of dealing with. I would recommend it to everyone. You are in good hands.

Ranganai · 25 August 2025

Agent replied · 22 September 2025

Thank you for leaving us this great review Ranganai, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

5/5

Trustpilot

From day one when i enquired about the…

From day one when i enquired about the property, Hanna has been fantastic, quick to respond and on time, even when i was running late she was patient and i believe she is a great negotiator and yes she is energetic She keeps you in the loop and wont leave idling, Thank you and hope we will be able to conclude our current application smoothly

Mr · 4 September 2026

5/5

Trustpilot

We sold our house through Chancellors…

We sold our house through Chancellors who were very accommodating, helpful and guided us through what was a challenging time. Simon & Aysha were both always on hand to answer our queries and offer sensible practical advise. Nothing was too much trouble and the whole process from listing to accepting an offer was just 7 weeks! We would have no hesitation recommending Chancellors in Chipping Norton.

Cornerstone · 19 August 2026

1/5

Google

I had a very disappointing experience with Chancellors. Communication was poor throughout the entire process I was constantly chasing updates and rarely received timely or helpful responses. Promises were made but not kept, and it often felt like they were more interested in closing a deal than providing any real service or support. I expected a basic level of professionalism and accountability, but unfortunately, that was lacking. I would not recommend this agency based on my experience.

Sajana · 23 August 2025

Agent replied · 22 September 2025

Hello Sajana, your feedback is important to us and we are sorry to read that you have concerns currently relating to our Chancellors - Aylesbury Estate Agents branch therefore please contact us at directors@chancellors.co.uk so that we can look into resolving this issue for you. Many Thanks.

5/5

Trustpilot

Jessica is very professional and easy…

Jessica is very professional and easy to communicate with. She has all the important information ready to go, and usually answers all your questions before you even need to ask them! The team in general are super responsive and make it easy to work with them.

AHG · 13 May 2026

Agent replied · 23 May 2026

We appreciate your positive feedback! We're delighted to hear our team member was professional and communicative, and that our team was responsive. Thank you for sharing your experience.

5/5

Trustpilot

Excellent service from Mr. Hazem

Me and my partner were looking for an apartment and were fortunate to find chancellors. Mr. Hazem was extremely kind and helpful. he guided us through out the process, showed us the apartment, and explained everything clearly. We were able to find apartment within a single day. Thank you, Mr. Hazem for your excellent support and service. Highly recommended.

Dikshya · 14 September 2026

5/5

Trustpilot

Unwaveringly professional, efficient, and effective

We were pressed for time, faced a tight turnaround, and encountered a number of spanners in the works. For months on end, Jamie was unstintingly responsive, proactive, and organised. Not once in the protracted process did he drop the ball. I am incredibly impressed with his professionalism and effectiveness, and I could not recommend the office highly enough.

Advait · 28 August 2026

5/5

Trustpilot

I had a great experience with Luigi…

I had a great experience with Luigi during my search for a property to purchase. He has been extremely helpful and organised and has always accommodated the requests I have made in terms of booking multiple viewings which I’m really grateful for. He has also been very attentive and regularly checked in with me during the search. Luigi is very knowledgeable and personable and is a great asset to Chancellors.

Sofia · 22 May 2026

5/5

Trustpilot

Brilliant support from Fern

Fern has been amazing throughout my house buying process. She has been helpful, informative and supportive, making the experience of buying my first house a little less scary and less stressful too. I cannot recommend her enough and want to thank her again for everything she has done. Thank you so much Fern!!

Phillippa · 11 September 2026

5/5

Trustpilot

My appreciation of Hannah Rae at Chancellors Estate Agent in Oxfordshire

Hannah Rae has been a kind and efficient senior sales consultant at Chancellors Estate Agents in Oxfordshire who has been able to keep me updated with regular phone calls and messages around viewing arrangements and contractual arrangements. I appreciate her warm presence and her respectful and sensitive communication between parties. Thank you Hannah

Julie · 4 September 2026

5/5

Google

Chancellors at Aylesbury have been fantastic, especially Orianne. She has been professional, honest and on top of things throughout the whole process. While she was off her colleagues stepped in and were just as amazing. Thank you Orianne and the team and we hope to finalise everything shortly!

Martyna · 17 February 2026

Agent replied · 17 April 2026

Thank you Martyna for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

1/5

Google

My experience with this agency was frustrating from start to finish. I found the staff to be unresponsive and at times even dismissive. Important information was either withheld or shared far too late, causing unnecessary stress and delays. There was a clear lack of organization and accountability throughout the process. I expected better service from a professional agency and unfortunately cannot recommend them based on how I was treated.

Crewes05 · 2 August 2025

Agent replied · 8 October 2025

Thank you for letting us know about this, we are sorry to hear that you are currently frustrated with our service. So that we can look into resolving this for you please contact us at directors@chancellors.co.uk. Thank you.

5/5

Google

A massive thank you to Chancellors for guiding us and helping us find our dream home! We are truly grateful for all your support in making this possible. A special mention to Bella & James for your relentless effort in securing viewings for us and accommodating us at short notice, we wouldn’t have found our home without you! Thank you again. Bless & Steph

Bless · 8 September 2025

Agent replied · 22 September 2025

Hi Bless, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

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