Chancellors Aylesbury reviews

★★★★★ 5/5

Trustpilot

The best agent

I would like to see a big thank you to Chancellors Letting Agent south east management team. Dana to be precise - this is a thank you for all your hard work and patience. I would also like to say thank you to Maya, John, and Liberty. They always attend to my call and every issue I have at the Property. I have used different Letting agencies overtime but the experience I have had with Chancellors has been easy and seamless. Their communication level is clear, respectful, and very understanding. If you are looking at renting or buying a property go to Chancellors - the entire team are trustworthy and of great help.

Joan · 21 November 2025

★★★★★ 5/5

Google

Orianne has made our experience with Chancellors a dawdle. Her strong work ethic, customer centric approach and efficiency have made a potentially stressful time of moving house as easy as possible. Thank you Orianne.

Iain · 20 March 2026

★★★★★ 5/5

Google

Would just like to say a big thank you to Team Chancellors for all the expertise and assistance in selling my property. From initial valuation to final sale they have been there. Tom leading from the front, understanding thay as I am visually impaired paperwork is a big problem for me, so he took on the form fillong responsibilities, reading out and explaining as he went along advising all the time. It is said moving home is strwssful, however Tom and all at Team Chancellors made my exprience both pain and dyress free. I'd like to finish by saying a big thankyou to all at Chancellors and also I would highly recommend them for anyone lookingto sell property Les Doran

Les · 1 November 2024

★★★★★ 5/5

Trustpilot

Great service

My experience of the service provided By Akansha Misra has been great. All through the sales process she has been amazing, keeping me updated, chasing the other parties involved and is always cheerful and friendly. She is a credit to Chancellors Specialist Sales team.

Angela · 20 December 2025

★★★★★ 5/5

Google

I had a fantastic encounter with Orianne from Chancellors Aylesbury while searching for a new home for my family. It was a pleasant experience from start to finish. She displayed so much professionalism and offered assistance that was amazingly overwhelming. Orianne really made my search for a new home a beautiful experience and I must commend her ever smiling personality which makes customers to feel relaxed and flow in with any discussions not to mention the various signpostings to people that I need further assistance from. Thank you so much for your help Orianne.

Emily · 20 March 2026

★★★★★ 5/5

Google

Orianne is an absolute star!! Once again has been very helpful, kind and considerate and hard working!! very good at her job and I wish her all the success in the world!!

Sharlene · 17 March 2026

★★★★★ 5/5

Trustpilot

Always have a good experience dealing…

Always have a good experience dealing with Ben. Reliable, informative, professional and gets the task completed. Whether it’s finding suitable tenants, helping with payment complications, advising on tenant complications… Ben is always positive and helpful! Thank you, so appreciated!!

Sasha · 10 September 2026

★★★★★ 5/5

Trustpilot

I was dealing with a number of teams…

I was dealing with a number of teams under Chancellors, for a move in to a rental property. Amelia was following up on information/documents sent back and forth. Very professional, prompt and saw me through the process. Recomended.

Franco · 21 January 2026

★★★★★ 5/5

Trustpilot

An excellent estate agent!

Jay was polite and responsive to our enquiry. He was down to earth and his authentic self which we appreciated. He clearly had developed a good professional relationship with the vendors. He was very clear about the situation with this property and its owners which was helpful. He talked to us knowledgeably about the local housing market. He arrived promptly for our viewing.

Linda · 19 March 2026

★★★★★ 5/5

Google

Lillie was really available when you needed her and she provide the necessary information we need for the property, she is really nice to work with and very supportive

Bolaji · 3 April 2026

★★★★★ 5/5

Google

I can’t say enough good things about Chancellors Estate Agents especially Hazem and Callum . There professionalism,knowledge and dedication were truly impressive. They made a professionally stressful process feel easy and manageable. Thank you, Hazem and Callum, for your outstanding service.

F18 · 15 December 2025

★★★★★ 5/5

Google

I had the pleasure of working with Lillie from Chancellors and was impressed by her professionalism and dedication. Lillie demonstrated extensive knowledge of the real estate market and quickly found listings that perfectly matched my needs. She was always available, helpful, and meticulous, ensuring every detail was taken care of. Thanks to her, the entire process of finding a new home was smooth and hassle-free. I highly recommend Lillie to anyone looking for a competent and committed real estate agent.

Paweł · 10 August 2024

★★★★★ 5/5

Google

*Ask for Henry Smith, talented with exceptional knowledge and expertise!* I wanted to take a moment to commend Henry Smith's outstanding service he provided us when searching and finding the most appropriate accommodation. Henry's efforts were truly appreciated, and I am delighted with the results: Expertise and Knowledge: Henry Smith's expertise and deep knowledge of the local market provided me with the confidence to make informed choices. Exceptional Guidance: Henry's thorough guidance throughout the process was invaluable and made a complex task feel manageable. Tailored Solutions: He offered solutions that were perfectly aligned with our requirements, demonstrating a keen understanding of what I was looking for as healthcare professional. Efficient Process: Henry Smith's efficiency in handling viewings and negotiations saved me considerable time and effort. Clear Communication: Henry was clear and consistent in his communication which ensured that we were always informed and confident in the decisions being made. Personal Touch: Henry's personal approach and attentiveness to our requirements made the experience not only successful but also enjoyable. Once again Thank you Henry and much appreciated! Mo and family

Mo · 10 August 2024

★★★★★ 5/5

Trustpilot

Supported throughout!

Honestly, all the staff at Chancellors were fantastic and so so helpful throughout our selling process, but one agent in particular was just outstanding and that was Charlotte Morgan. Her communication and support was absolutely brilliant. Even out of the office, she made sure to always get back to us. Even during times of anxiety she made us feel so settled and would be so knowledgeable with all areas of the process. She completed the final viewing of the house and got us over the line! We will forever be grateful to her and the amount of client care she offered. To the team at Chancellors, we really appreciate your time and for helping us to move on to our forever home.

Jordan · 7 October 2026

★★★★★ 5/5

Trustpilot

As first-time buyers

As first-time buyers, we were new to the whole process and naturally felt a little nervous, but everyone at Chancellors was incredibly helpful, supportive, and quick to respond to any questions we had. Julietta deserves a special mention for always being so friendly, approachable, and helpful throughout the process. Nothing was ever too much trouble, and she made us feel at ease. We’re really grateful for all the support we received and would happily recommend Chancellors to other buyers.

Joanne · 12 October 2026

★★★★★ 5/5

Trustpilot

You are safe with Chancellors

Chancellors have been very helpful with managing our tenancy. With a special thank you to Maisie Spooner, for being quick and effective with responses and resolving any issues.

Mr · 19 March 2026

★★★★★ 5/5

Trustpilot

Exceptionally safe hands

Grace Betts is a a super property manager. She's calm, proactive, and very competent. She also picks up the phone! And she gets things fixed the very same day: which is completely exceptional, in our experience. We had several snarl-ups with our buy to let and Grace has sorted them all out. It's great to feel our property is being managed by such very safe hands.

Fiona · 21 January 2026

★★★★★ 5/5

Google

I had a fantastic experience working with Lillie Kirkham from Chancellors. She is very response and was always there to answer my call when I needed her. Many thanks to Lillie for helping me find my new home.

Thomas · 15 December 2025

★★★★★ 5/5

Trustpilot

Sagarika was incredibly helpful

Sagarika was incredibly helpful, friendly, and kept communication smooth and easy throughout the whole process. Highly recommend!

Marta · 19 May 2026

★★★★★ 1/5

Google

Unfortunately had an extremely poor experience with this so called “estate agents”. Contacted them in regards to noisy upstairs tenants who rent through them. After calling up several times to try to find a solution the so called “property manager” informed us there was “nothing they could do from their side” as if it is not there very job. They made no effort to try to allocate the situation and in fact only gave their tenants advice on how to carry on banging throughout the day so as to disrupt our daily lives. Made no independent investigation and clearly passed on information from my email correspondence to the tenants, very poor practice indeed. Overall an extremely unprofessional organisation and frankly I wouldn’t trust them and advise people not to rent/buy through them as they are not capable of basic professionalism or carrying out the most minimal tasks of their job roles

Sophie · 15 January 2026

★★★★★ 5/5

Trustpilot

Thank you Chancellors!

Ella has been excellent with helping us find the right home and walking us through the admin part. Thank you! We look forward moving into our dream home!

Alwyn · 6 October 2026

★★★★★ 1/5

Trustpilot

Extremely poor property management and communication

Our experience as tenants with Chancellors/LRG’s property management team has been extremely disappointing. Throughout our tenancy, we have repeatedly had to chase for basic updates and for issues to be progressed. The most significant example was our allocated parking space, which is expressly included in our tenancy agreement. We were unable to use it for a prolonged period because of problems with the communal car lift, while continuing to pay our full rent. Despite repeatedly asking about alternative parking and compensation, we struggled to get a substantive response. We also had outstanding works to a bedroom wall that had been discussed before our tenancy began. Again, this required repeated chasing before meaningful action was taken. Eventually we felt we had no option but to make a formal complaint. What is particularly frustrating is that LRG’s own final complaint response acknowledges shortcomings in its communication, that we repeatedly had to contact the property management team, and that our correspondence had not received the appropriate attention. After all of this, LRG offered £100 in “full and final settlement” for its service and communication failures, while simultaneously confirming that the separate question of compensation for the loss of our contracted parking space is still awaiting a decision from the landlord. Problems can happen in any property, and we understand that not everything is within a letting agent’s direct control. Our issue is how those problems have been managed. Tenants should not have to repeatedly chase simply to receive updates or get outstanding matters progressed. Based on our experience, the property management service and communication have fallen well below the standard we expected.

Maneesha · 11 September 2026

★★★★★ 2/5

Trustpilot

The frustrating experience of dealing…

The frustrating experience of dealing with a tenant who hadn’t paid rent for 4 months and an accounting team who hadn’t chased the debt, contacted the guarantor or provided an account statement during the period. I was most frustrated when calling the area office. However, Rebecca answered my call and listened to my issues, heard my frustration and took the time to agree a course of action. Not only did she accurately outline the situation, advise what steps she would take to gather the information and committed to contacting me with updates. To be called back with an update was most refreshing and unusual having previously left more than 5 messages for a manager and not receiving a call back.

Sarah · 10 September 2026

★★★★★ 4/5

Trustpilot

Viewing went well and was well guided…

Viewing went well and was well guided and explained. The follow-up was useful and well conducted.

Mr · 19 May 2026