Every review we hold for the Aylesbury office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI highly recommend Henry Smith From chancellor’s Aylesbury. He has been very quick responsive on all the millions of questions I’ve had and very very helpful with everything in general. He will guide you thru all the processing till the end.
Thank you so much again Henry.
Darelle · 9 October 2024
Agent replied · 8 November 2024
Thank you so much for your kind words, Darelle! We’re thrilled to hear about your positive experience with Henry Smith at Chancellors Aylesbury. Our team is dedicated to providing prompt and helpful service, and it’s fantastic to know that Henry was able to assist you throughout the process. Your recommendation means a lot to us. If you need anything else in the future, don’t hesitate to reach out. Thanks again!
★★★★★ 5/5
TrustpilotWe had a very positive experience with…
We had a very positive experience with Patrick Smith at Chancellors Estate Agents, who was excellent throughout. He was professional, honest, and made our viewings truly enjoyable. Every interaction with him was pleasant, and he really stood out despite the challenges we faced elsewhere in the process.
Mrs · 18 March 2026
Agent replied · 20 March 2026
We appreciate you sharing your positive experience. We're so glad to hear that our team member was professional and honest, and that you enjoyed your viewings. Thank you for your feedback.
★★★★★ 5/5
TrustpilotEthan was lovely and very helpful.
Laura · 3 September 2026
★★★★★ 5/5
TrustpilotWe reviewed a bungalow accompanied by…
We reviewed a bungalow accompanied by Luke from Chancellor’s Estate Agency he was very attentive showing the salient points also leaving us to have a second look very patient even obviously he had other clients to see.
Barry · 14 May 2026
Agent replied · 23 May 2026
We are so pleased to hear about your positive experience. We truly appreciate your kind words regarding our attentive and patient service. Thank you for sharing your feedback!
★★★★★ 5/5
TrustpilotShana was incredible
Shana was incredible.
Char · 21 January 2026
Agent replied · 22 January 2026
Thank you, we are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
★★★★★ 1/5
GoogleWarren peach valued our house. Didn't know the area came across like a car sales man.
He told me no sale no fee... however I know someone that was on the market with them. No commutation no Tuesday's call for an update. All they did on a Tuesday was ask me to reduce my price.surly.that is illegal. Calling. You callwd evey Tuesday to reduce. Warren plum more like it
They handed in their notice and this company is NO WAY NO SALE NO FEE TJEY CHARGED 843 POUNDS FOR HIM TO LEABE HIS CONTRACTNegativeResponsiveness, Quality, Professionalism, Value
David · 9 November 2021
Agent replied · 8 November 2024
Hi David, thank you for taking the time to get in touch, we are very disappointed to read of your concerns. So that we can investigate this, please could you contact us via directors@chancellors.co.uk with the details? Many thanks.
★★★★★ 5/5
TrustpilotChancellors: Franki is a five-star manager
Chancellors manages my rented house. Whenever there are repairs to be done, I call up Franki (at their Oxfordshire Property Management operation), and she is always friendly, polite, and competent. If more management agents were like her, I think more people would want to rent!
Edward · 13 October 2026
★★★★★ 5/5
GooglePatrycja Eichstadt has been outstanding in helping us search for a home. One of the few agents that took the time to understand our needs and really try and meet those needs. Patrcja was always in close communication and when I left a message she was quick to respond or call back. I can highly recommend working with Patrycja.
Justin · 9 November 2023
Agent replied · 8 November 2024
Hi Justin, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
★★★★★ 1/5
TrustpilotI could not recommend a letting agency less
I could not recommend a letting agency any less. It is not clear to me that anyone at Chancellors understands the seriousness of being responsible for people's housing and how stressful the letting process can be. They simply do not care at all about tenants and will treat you quite hostilely.
Alli · 26 August 2026
★★★★★ 5/5
TrustpilotGood help
Charlotte has been great and patient, showing me all available houses I am interested in purchasing.
Miss · 21 May 2026
★★★★★ 5/5
TrustpilotMolly is highly efficient
Molly is highly efficient, always responsive and manages our portfolio with a high duty of care.
PRAV · 20 May 2026
★★★★★ 5/5
GoogleWe have been looking for a property for a few months now with little luck. James has been in touch regularly sending us potential listings and upon finding a place that suited, he was incredibly swift at getting agreement from the landlord and arranging a viewing. Exemplary service that I couldn't fault if I tried. Thank you!
Joe · 9 November 2023
Agent replied · 8 November 2024
Hi Joe, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
★★★★★ 5/5
GoogleIt was a smooth process getting a house. All communication was kept clear and understandable.
It was amazing getting a house without a hassle. No stress every thing was done and paper works promptly done before moving date.
I would do this again
Sandra · 17 February 2026
Agent replied · 17 April 2026
Thank you Sandra for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
★★★★★ 1/5
TrustpilotDeposit repayment issues
We were renting a property from chancellors that we then purchased. Over a month post purchase they still haven’t paid us back our deposit - they don’t answer us when we chase and still can’t give us a timeline even though the payment was agreed over a month ago.
Naz · 25 August 2026
★★★★★ 1/5
TrustpilotTerrible property managers
This review is directed towards the property management arm of Chancellors. As tenants, we have had horrendous experiences for the past five years with having any maintenance issues addressed. It takes, on average, two emails and a phone call before they even respond to a request regarding a maintenance issue, and the issues themselves (basic ones - such as an oven not working, overhead lights completely burned out (not just the bulbs), a broken step on a staircase that represents a safety issue) can take weeks, if not months, to resolve - again, with us chasing all the time.
KM · 23 December 2025
★★★★★ 5/5
GoogleMy 5 star experience was solely down to Bella who works at the Aylesbury office! She was so helpful and attentive, which is exactly what you need / want when selling and buying a home. Great to work with her and get my sale over the line.
Pooja · 17 December 2025
Agent replied · 17 April 2026
Hi Pooja, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
★★★★★ 5/5
TrustpilotWe were looked after by Jamie woodland…
We were looked after by Jamie woodland and Bradley at the Swindon branch as we were renting a property from them, they were great with communication and I found the Swindon branch very approachable as and when needed. Would recommend
Mark · 1 October 2026
★★★★★ 5/5
TrustpilotGwen has been extremely helpful and I…
Gwen has been extremely helpful and I am delighted that she is my point of contact at chancellors. She has helped me through my rental process and been very attentive in every area.
Holly · 21 November 2025
★★★★★ 5/5
TrustpilotLovely experience
Julia was great to deal with, helping us with viewings. She was friendly, professional and very accommodating with short notice requests. A well organised experience. A delight to deal with and the branch as a whole.
Vanessa · 21 October 2025
★★★★★ 5/5
TrustpilotFantastic PM team
The property management team were fantastic. Shana was responsive and dealt with all queries promptly and in professional manner, keeping me regularly updated with progress.
J · 21 January 2026
★★★★★ 5/5
GoogleHenry was so helpful and understanding. The process of letting my property has been amazingly smooth and this is in spite of me being based in Dubai. Will definitely be using Chancellors again.
Abdul · 9 October 2024
Agent replied · 8 November 2024
Thank you, Abdul, for your fantastic 5-star review! We’re thrilled to hear that Henry provided you with helpful and understanding service during your letting process, especially from Dubai. Our team is dedicated to making the experience as smooth as possible for our clients. We look forward to assisting you again in the future. Best wishes from all of us at Chancellors - Aylesbury!
★★★★★ 5/5
GoogleReally helpful and great service. James was really good at sending us properties which fit our budget and what we were looking for! We were sent properties to look at before I had even seen them in rightmove, I feel like he really understood what we were after! Thanks James!
Helena · 9 November 2023
Agent replied · 8 November 2024
Hi Helena, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
★★★★★ 1/5
GoogleUnfortunately had an extremely poor experience with this so called “estate agents”. Contacted them in regards to noisy upstairs tenants who rent through them. After calling up several times to try to find a solution the so called “property …
Sophie · 17 January 2026
Agent replied · 17 April 2026
Thank you for bringing this to our attention Sophie, we really appreciate it and are sorry that you have found it necessary to do so. So that we can look into resolving this for you, please can you send an email to directors@chancellors.co.uk Thank you.
★★★★★ 5/5
TrustpilotSo far I have been having a good…
So far I have been having a good experience with Chancellors overall, and recently I received excellent support from Amy Jones during my contract renewal. Thank you, Amy and the Chancellors team.
Ms · 18 March 2026
Agent replied · 20 March 2026
We're happy to hear that you've had a good experience with us. We appreciate your positive feedback and are so glad you received excellent support during your contract renewal.
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