5/5
TrustpilotVery good experience!
Our agent, Lauren Bush, was extremely helpful, and patient with explaining details to us. She also took extra steps to get us in for earlier viewings.
Trusted Agent profile · Aylesbury
Chancellors Aylesbury reviews
★★★★★
441 reviews across 2 platforms
13 Market Square, Aylesbury, HP20 1TB, HP20 1TB
Chancellors's office in Aylesbury, at 13 Market Square, is rated 4.4 out of 5 across 441 reviews on two platforms, including 271 Google reviews rated 4.4.
Want a trusted local agent to help?
Tell us what you need and we'll put you in touch. Chancellors Aylesbury hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Aylesbury.
Reviews
Every review we hold for the Aylesbury office, from every platform, shown as written. First names only.
Trustpilot1/5
GoogleDisrespectful and not professionals.I can understand that they get the commission from the seller and they don’t give as*** about the buyer but they also should understand that money sits with the buyer.As a buyer I chosen to take my money to another agency where they doing exactly what they promise to do in the right time frame.i give a star because is no option to rate zeroNegativeQuality, Professionalism, Value
Agent replied · 8 November 2024
Hi Petruta, thank you for taking the time to write a review. We are however, disappointed to read of your concerns. So that we can investigate this for you, please could you write to me on chris.gray@chancellors.co.uk Many thanks, Chris.
5/5
GoogleThank you for your help, Patricia! Very positive and kind agent. It was a pleasure to work with her. A person who was worried and really wanted and tried to help. Will recommend to all my friends. Thank you for your job and brilliant service!
Agent replied · 8 November 2024
Thank you Yevheniia for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
5/5
GoogleChancellors helped my wife and me with our very first letting, they made the process a lot easier. The staff were very accommodating and helpful, specially Lillie Kirkham who assisted with the application since day one.
Agent replied · 8 November 2024
Hi Jonathan, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
5/5
TrustpilotJamie Woodman
Good customer service
5/5
GoogleHenry from Chancellors helped me in finding a tenant in no time. I found him very professional and prompt in replying emails. He takes his time to show people around the property and never in hurry. Excellent service from Chancellors I highly recommend them.
Agent replied · 8 November 2024
Thank you Muhammad for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
1/5
GoogleHow rude and totally unhelpful is Sharon Always deal with someone else so disrespectful and would never speak with her again Was told Manager Sian would call back but never bothered could hear her in background when they said she couldn’t take call Please don’t allow yourself to be treated like this Was a cash buyer just trying to enquire about a few properties so no other reason than rudeness to say this
Agent replied · 8 November 2024
Hi Carole, I am sorry to read your concerns. Please could you contact us at seniorsupport@chancellors.co.uk with the details so that we can investigate this matter for you? Many thanks.
5/5
GoogleThoroughly professional. Afana was just the best
Agent replied · 8 November 2024
Thank you for leaving us this great review Leonard, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.
5/5
GoogleReally helpful with setting up my first home really greatfull for yhe time they hzve put in helping me
Agent replied · 8 January 2025
Thank you so much for your kind words, Jake! We're thrilled to hear that you found our team helpful in setting up your first home. It's our pleasure to assist you, and we appreciate the trust you've placed in Chancellors. If you need anything else, don't hesitate to reach out!
5/5
GooglePatrycja has been great on my case finding a new tenant. She listend to my requirements and found a perfect fit for the house. All took a little longer then expected but good tenants are rare these days.
5/5
TrustpilotImpressed with this branch of Chancellors. Highly recommend.
Impressed with this branch of Chancellors.
1/5
GoogleThe whole organisation have an aversion to returning telephone calls. House Sales team Absolutely awful, wonderful and friendly when they want to sell you something, arrogant and cold when you need them. No one returns telephone calls, nobody in sales wants to know once you have been passed to the out of town sales progression team. Even their out of town property management team rarely return calls.
Agent replied · 8 November 2024
Hi Marek, thank you for taking the time to write a review. We are however, disappointed to read of your concerns. So that we can investigate this for you, please could you write to us at seniorsupport@chancellors.co.uk? Many thanks.
5/5
TrustpilotIam really happy with the service…
Iam really happy with the service provided.Quick response,great communication and very reliable.The staff was polite, helpful, and made everything easy. Thank you.
5/5
TrustpilotExperience with Chancellors
Patrick has a very respectful and helpful manner. I felt he listened from the start to my needs for any potential property and did not exert any pressure in my decision making. He was always helpful and efficient in his responses
1/5
GoogleAbsolute harassment , literally call me every 2/3 months harassing me about selling my house or buying another. Every time I ask to be removed from their database never happens then you get some jumped up estate agent arguing with you to be taken off. Today lost my temper with them as it’s bloody harassmentNegativeProfessionalism
Agent replied · 8 November 2024
Hi Aidan, thank you for taking the time to get in touch, we are very disappointed to read of your concerns. So that we can investigate this, please could you contact us via louise.hughes@chancellors.co.uk with the details? Many thanks.
1/5
GoogleI have been waiting for a deposit to be returned for the last 2 months. Excuse after excuse, email after email I have spoken with nearly 4 different people and no solution in sight. They’re holding my deposit with no justification. It’s a shambles where no one seems to know what they are doingNegativeQuality
Agent replied · 8 November 2024
Hi Pedro, thank you for taking the time to get in touch, we are very disappointed to read of your concerns. So that we can investigate this, please could you contact us via simon.butt@chancellors.co.uk with the details? Many thanks.
5/5
GoogleOverall, Chancellors had been the best agency that we have worked with within the area. we cannot find any faults with their services. the best thing is that they do not pester you to use any of their add on services compared to other agencies around.
Agent replied · 8 November 2024
Thank you for leaving us this great review Don, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.
5/5
GoogleChancellors were very professional throughout the process of selling our house, reducing the stress as much as possible and providing a first rate service. The marketing, viewings and after sale care were all first rate, and I cannot recommend Chancellors highly enough. Our thanks go to Charles and the team.
5/5
GoogleI purchased a buy-to-let property through Chancellors, Aylesbury. Special thank to Sharon for her assistance through out the process. Also then I rented out the same property with the Chancellors and this time Richard helped me. They are really helpful and great people and team to work with.
5/5
GoogleWe tried two other estate agents before going with Chancellors and had no offers and barely any viewings. 5 months later we switched to Chancellors and within two weeks we had multiple offers and ended up getting full asking price on our property. Sharon Macaulay was particularly helpful.
5/5
GoogleI just wanted to say how impressed I was with Sharon at the Aylebury office. Although I didn’t buy through her I wish I had. Her knowledge of the industry was so impressive and really gave me some superb advice. A huge thank you to Sharon
5/5
GoogleThank you James Livingstone for your help to get our home
Agent replied · 8 November 2024
Hi Dorota, we are disappointed to read your comments. So that we can look into this for you, please could you write to us at seniorsupport@chancellors.co.uk? Many thanks.
5/5
TrustpilotGreat assistance and support from…
Great assistance and support from Daniel, Natasha and their team. Clear and constant communication, always on the ball and willing to go the extra mile to support their customers.
5/5
GoogleI contacted Chancellors for 2 bed property for rent. They were quick to respond and showed me some of best properties around Aylesbury. I am very pleased with their professionalism.
Agent replied · 8 November 2024
Hi Rajesh, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Want a trusted local agent to help?
Tell us what you need and we'll put you in touch. Chancellors Aylesbury hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Aylesbury.
