Trusted Agent profile · Aylesbury

Alexander and Co Aylesbury reviews

★★★★★ Excellent

485 reviews across 3 platforms

1 Prebendal Court, Oxford Road, Aylesbury, HP19 8EA

Alexander and Co's office in Aylesbury, at 1 Prebendal Court, is rated 4.6 out of 5 across 485 reviews on three platforms, including 456 Google reviews rated 4.8. It won Trusted Agent in The Trusted Agent 2026 awards.

Google logo

4.8 / 5

456

Reviews on Google

This office

Yell logo

3.0 / 5

2

Reviews on Yell

This office

Trustpilot logo

27

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Alexander and Co, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Aylesbury office, from every platform, shown as written. First names only.

5/5

Google

Lara Wadey at Alexander & Co looked after all our needs when searching for new tenants, including re-marketing, tenant checks and landlord insurance options and kept me fully updated. Great service. Thank you. Highly recommend:)

Chris · 16 March 2026

5/5

Google

Alexander and Co Aylesbury was very professional and made the whole process stress free keeping me regularly updated on potential houses to my requirement. I would also like to thank Marian their weekend negotiator who gave me a lot of information about the area where I was buying a house for investment. I would definitely use Alex & Co again. Thanks again for making it a very good and smooth experience.PositiveResponsiveness, Quality, Professionalism

Neil · 24 August 2021

5/5

Google

I have been a tenant of A& Co first time. I am very lucky to have Ann-Marie as my property manger. I always contact her by email and she is always responsive in an hour. She works with her passion and professional. When we have the difficulties with bulbs. She helped me a lot and provide a great follow up to us. I am highly appreciated and grateful that I got her help.

Maruko · 17 June 2023

Agent replied · 16 June 2024

Thank you for your feedback, it is much appreciated

5/5

Google

We viewed a property through Alexander & Co today. Linda Clark has been an incredible host. Welcoming, professionals and very knowledgable! Helped making the whole decision on an offer much easier! Thank you Linda!PositiveResponsiveness, Professionalism

Lilia · 17 June 2022

Agent replied · 16 June 2024

Thanks for the glowing review Lilia. All the very best Matt & the team

5/5

Google

We inherited Alexander & Co as our rental agency when it took over from the previous agent. Thankfully, we have seen a marked improvement in standard of service and professionalism. Having now primarily dealt with Ann-Marie for sometime now, we are happy and confident to recommend them to other landlords. All questions and queries are handled in a timely manner. Thank you for going above and beyond.

Bull · 17 June 2022

5/5

Google

I have been a rental client of Alexander & Co for about 2 years now. In that time I have found them to be efficient, friendly and considerate. A typical example is recently, the oven in my property 'Died'. Phil George was immediately 'On the case' and has been most helpful in doing what was required to ensure a replacement was ordered and fitted without unnecessary delay.

Martin · 17 June 2022

5/5

Google

We had 3 different local agents come and value our property. Alexander & Co were the 3rd agents and straight away Matt Terrell just seemed to get us. He was professional yet warming and very easy to chat to. There was none of the normal BS that you expect from estate agents (and what we experienced from the other 2 agents). We decided to go on the market with all 3 agents (3rd party decision - we would rather have gone with just A&Co) however A&Co were the most efficient and had multiple viewings booked for us within hours of going live. Matt took great photos and gave a comprehensive write up of our property for rightmove, showcasing our property in a unique way, rather than a boring standard summary. Matt clearly has a way with people as he brought a couple round to our property after showing them round some other places and spending time talking to them to discover their needs. In doing so he sussed out that our property ticked all the boxes. Due to Matt and the teams hard work, we received an offer which we accepted. All within 8 days of going to market. If youre looking for an agent, then you wont go wrong with these guys!

James · 18 June 2019

5/5

Google

Matt Wood is an experienced sales manager who's clients are always put first. He works outside the hours needed to help the client and to get contracts exchanged, goes through complex documents and always has a solution. Even though it was a long process he kept professional and communicated clearly within a long chain and kept us communicating together, his management skills were clear and the chain wouldn't have exchanged without him at the top. Thank you for all your help I know we wouldn't have been able to do it without you! Just want to say a thank you to the rest of the team for putting up with transferring my calls!

Jess · 18 June 2019

5/5

Google

Really pleased with the purchase of my new home. Very efficient and smooth process. Thank you so much to James in Aylesbury and Gary and Lauren from the sales progression team in Dunstable, for all the help during the process, and great communication at all stages of the purchase.

Javier · 19 December 2023

5/5

Google

Very helpful and easy to work with, excellent service. My wife and I were helped by Olivia who was very nice and friendly and made the moving-in process nice and easy for us, quickly and helpfully responding to all our questions and queries. Found a lovely new house for us!

Becca · 19 November 2023

5/5

Google

We used Hartwells to market a very old family home for us . They were excellent . As I live 70 miles away it was not easy to travel back and forth but Hartwells made it as easy as possible for me . Issues / difficulties were dealt with most professionally . They oversaw the vacation of the property for me , took meter readings etc and e mailed them to me . They then kept an eye on the property whilst vacant until completion . I highly recommend them and wish them every success for the future .

Beverley · 18 June 2018

5/5

Google

We have excellent service from the team at Alexander & Co over many years. However, during the recent sale of our property Matt Wood provided us with a highly professional and personal service without which we would not have been able to manage the process as we live abroad now. We are grateful for the regular contact and no hesitation help he gave us brining the sale to a successful conclusion.

Geoff · 17 June 2023

Agent replied · 16 June 2024

Absolute pleasure helping you on this one. No matter where in the world our clients are we will do what it takes to get the job done properly. Your feedback is gratefully appreciated. All the very best Matt

5/5

Google

Alexandra and Co made moving into my new apartment easy and swift; especially Lara, who did a great job.

Vynz · 26 March 2025

5/5

Google

Ann-Marie has been managing my rental property for some time now and is always very diligent and pleasant to communicate with! James

James · 17 June 2023

Agent replied · 16 June 2024

Thank you for your positive review James. Kind regards, Ann-Marie.

5/5

Google

We've used Alexander & Co to manage one of our rental properties for many years. Recently, there was a problem with the boiler, and Anne-Marie Kirby went out of her way to have the issue resolved under the manufacturer's guarantee. This is just the latest example of the excellent service we continue to enjoy.

Colin · 17 June 2023

5/5

Google

We recently purchased a property listed through Alexander & Co in Aylesbury. From arranging a viewing, to making an offer, the team were exceptionally helpful in getting this sorted, whilst also keeping us updated. Finn showed us round, and especially during COVID, made the viewing feel as comfortable as possible. Hannah played a vital role once we were going through the purchase, and helped greatly in chasing solicitors on both sides for updates / asking the difficult questions about why things may have been delayed. For that we are truly grateful, and would wonder how the process had been without her help. I would recommend Alexander & Co to any and everyone in Aylesbury / surrounding areas!

Tom · 17 June 2022

Agent replied · 16 June 2024

The team and I appreciate your honest feedback. We take Covid restrictions very seriously with the number of occupants of a property at anyone time, to ensuring all are wearing PPE and I am glad you felt at ease. Looking over the notes, Hannah & Angela together played a vital role in the transaction, considering the difficulties they faced. In the end you are now in occupation of your new home and can look forward to your first Christmas. All the very best Matt & the team

5/5

Google

Olivia (Ms Olivia Laine) arranged a viewing for us in the same afternoon as our last-minute request, and we were able to rent the apartment that we loved. Lara (Ms Lara Harding) is our property manager now. Lara is always ready to help, and responds to our queries promptly.

Aung · 20 October 2023

5/5

Google

Thank you so much Lara Wadey for going the extra mile, for showing us kindness and for finding us our dream property ❤️ We absolutely love our new area and our home. Thanks for your dedication and professionalism throughout the entire process 🙏 🙌 …

Yolande · 18 January 2024

5/5

Google

Excellent service by David in the Aylesbury office. He always replied to my emails and Texts quickly and was always happy to help out. He managed to run the entire process in less then 10 days like I asked. I would highly recommended David and the rest of Alexander & Co for renting.

NGDeveloper · 17 June 2023

4/5

Google

I have to echo other reviews of Paula and the lettings team, they are Very Good, After an awful time with two other agents in the town I was recommended Hartwell by a friend who said they sold his house and were very efficient. All I can say is they get things done, I never hear a word from my tenants and when I check up on them they say that all things are sorted promptly. They would get an Excellent if they were a tad cheaper but I do think you get what you pay for and peace of mind has a price and in this case I am happy to pay!

Tina · 19 June 2014

1/5

Google

Worst agency I had the bad luck to deal with. No one is taking responsibility for anything and the issues are getting bounced between team members. Their customer service is the poorest I’ve seen in my life and they just try to get money in their pockets without doing their job. Embarrassing

Simona · 24 June 2024

Agent replied · 23 August 2024

Hi Simona Russo, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. At Alexander & Co, we pride ourselves on excellent Customer Service and regret to have fallen short on this occasion. We greatly appreciate your feedback and will take it very seriously. Kind regards, Customer Care Team

5/5

Google

I must say that I have never been so pleased with an agency. From finding my home to moving in was a smooth transition. To top it all off Lara made everything easy for me and my family. Her customer service was top tier.

Britney · 18 January 2024

5/5

Google

We have been with Alex & Co for nearly 8 years (it may have been less as we were originally with Hartwell) and have had fantastic service throughout. Any issue was quickly seen to and they were always understanding and helpful. We have since bought our own place and our sign out has been stress-free. Amy has been our main contact and has been a pleasure to work with.

Andrew · 17 June 2021

5/5

Google

Complete, consumate, professionalism from start to finish. From valuation to handing in the keys, the whole process was seamless. Anna and the team were always on hand to help us and answer any questions we had. I picked up the phone more times than Noel Edmunds but Hartwells always had time for me. I can't recommend this estate agents highly enough. Friendly, knowledgeable staff who give their all to provide you with a fantastic service! 5 stars!!

Jake · 18 June 2018

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about Alexander and Co Aylesbury

Has Alexander and Co won any awards?

Yes. In The Trusted Agent 2026 awards: Alexander and Co, Aylesbury won Trusted Agent.

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