Every review we hold for the Aylesbury office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe let our property through Alexander & Co and as part of the process Lara Wadey was our lettings contact. We found her services extremely professional. She was very polite and prompt to respond to all our queries.
Without any hesitation we would recommend Lara Wadey for any lettings requirements that others may have.Thank you so much Lara for your help !
Komal · 2 August 2024
Agent replied · 23 August 2024
Dear Komal Singhal
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleWhere would we be without Jill Barrett - still waiting for a response from all other parties and sat in our old house!
I cannot recommend Jill highly enough. Just when the developers of the people we were buying a property from were going to pull out Jill managed to turn it around and get the exchange and completion done within the original time frame. She took the stress out of the process and worked tirelessly ensuring that we were kept in the loop the whole way. A thank you seems to small but thank you Jill you really did make a difference.
Fiona · 17 June 2023
Agent replied · 16 June 2024
Thank you for the feedback Fiona, Jill is our superstar and her customer service and attention to detail is exceptional. I am happy she has been there for you and enabled the move to go ahead.
★★★★★ 5/5
GoogleRecently moved after a very long and stressful house sell, this estate agent branch made my new onward purchase possibly the most calm and helpful purchase I’ve ever made.
Matt & his team go above and beyond what is required for estate agents, from the moment I viewed to the day I moved in. Nothing was too much trouble from my continuous questions to extra viewings.
Matt & Harvey both kept fully on the ball when it came to chasing Soliditors and again went above and beyond what was required from them to make what was a very stressful under chain easier for myself.
Even down to completion day Matt arranged for me to collect keys locally to the home saving me a 40 minute round trip which in turn saved me a few hundred pounds with removal waiting time, this simple action on his part took a massive stress away making the move in day more enjoyable. I was given a really good moving in goodie bag which was well thought out even down to that key for the meter box ( it came in very handy)
If I ever move again these are 100% the guys I’d use for selling & purchase.
Thank you so much Matt & your team
Laura.
Laura · 17 June 2023
Agent replied · 16 June 2024
Thank you for the lovely review Laura, we're glad you've had such a good experience with our team! It was tricky at times with the whole chain doing as we needed etc, however only too happy to assist where we could and glad to hear we kept the stress levels low for you. Keep in touch and when you have made the alterations give me a call so that I can come over and see what you have done. Kindest regards Matt
★★★★★ 5/5
GoogleTreated with respect and supported through the stressful process
My 21 year old son wanted to purchase his first home - a penthouse! From beginning to end he was treated with respect and was taken seriously. Their dedicated sales progressor - Lyndon was the go-between our solicitors and mortgage people and we got there in the end. This purchase came with a lot of stress due to the fire certificate and Matt spoke me down on many occasion and kept me calm with his reassurance. We have now completed and he is still available & willing to assist with after sales questions. Thank you!
Lauren · 17 June 2023
Agent replied · 16 June 2024
Lovely review, thank you. I am really pleased that the team here delivered excellent customer service with your purchase, helping you every step of the way. Many thanks and good luck for the future. We look forward to seeing the property furnished, especially how the lounge looks with the plans you had for it.
★★★★★ 5/5
GoogleI can’t speak highly enough about the amazing team Alexander & Co. I have recently purchased my first ever home through Alexander & Co, were brilliant from start to finish.
I was absolutely thrilled by their professionalism, helpfulness and commitment. Always responding to emails and calls on time, to all my queries no matter how small or many.
I could not recommend this agency enough! Everything is dealt with in a professional, friendly and knowledgeable manner.
Thank you Matt for making the whole process of buying a property so easy and smooth.
Ioana · 17 June 2023
Agent replied · 16 June 2024
Thank you for such a lovely review, we're glad you've had such a good experience with our team. It was a great pleasure handing the keys to you yesterday as I could see how excited you were. Keep in touch and welcome to Aylesbury :-)
★★★★★ 5/5
GoogleFrom the first time we met Matt Wood we knew we would be in good hands. Matt did everything he said he would and he was professional, understanding and most of all so helpful. Our property manager Anne-Marie Kirby has also been incredible. Anne-Marie has been proactive, understanding and just like Matt Wood she has gone above and beyond for us every time always. We cannot fault the service we have received from Alexander and Co and we would highly recommend them to anyone. Thank you so much.
Alison & Jeremy
Jeremy · 17 June 2023
Agent replied · 16 June 2024
Lovely review, thank you. I am pleased to have been part of your move and appreciate your feedback relating to the customer service I promote & provide at A&Co . Many thanks and good luck for the future.
★★★★★ 5/5
GoogleLara and the team worked tirelessly on my behalf, cannot fault the whole team, extremely helpful, answered all my questions and got me out of a hole on my first day in the property in next to no time, if you are on the look-out for a property give Alexander and Co a call, you won’t go wrong in my opinion
Billy · 24 July 2024
Agent replied · 23 August 2024
Dear Billy Fish
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleWe used Alexander & Co. to sell our property . The service was absolutely fantastic. The entire team right from the beginning of the process was super helpful and amazing.
Our sales progressor Jill was very proactive and made sure the communication at all ends was up to the mark. Matt is a magician as he really helped us to get the sale on the line , without him it wouldnt have happend. I would highly recommend them !!!
Tabbasum · 17 June 2023
Agent replied · 16 June 2024
What a lovely review, thank you Tabbasum, it has been a pleasure moving you into your home all those years ago and then having the opportunity to then sell the property for you. We always work to ensure the client's buying/selling experience is as smooth as possible. I'm glad by going that extra mile at the end it made the difference. Warmest regards Matt, Jill & the team.
★★★★★ 5/5
GoogleVery well managed and organised firm.Staff is very polite , curious and helpful. Especially Cahrlie and Marla.From the viewing to all the way through the process Marla was just a call away to support. Although Goodlord verification system …
Shivali · 16 March 2026
★★★★★ 5/5
GoogleExcellent service from the Aylesbury branch, me and my partner are renting our first property together and the team couldn’t have made things easier, emails and texts keeping us up to date on the tenancy agreement. Step by step on each process and what we need to complete! Overall a very stress free experience. Special mention to Karen and our property manager Amber 🤝
Adam · 18 March 2024
Agent replied · 16 June 2024
We have been delighted to support you with your move to your home Adam, and thank you for your kind review.
★★★★★ 5/5
GoogleLara has been an absolute Rockstar from start to finish. Lara has made my moving into my new home completely seamless, stress free and genuinely enjoyable. I couldn’t recommend her highly enough. Melanie
Melanie · 14 April 2026
★★★★★ 5/5
GoogleI had a great experience renting my new home with Alexander and co, Lara was fantastic. She didn’t mess about, with in a week of viewing I was already set up and told the flat was mine! Couldn’t recommend enough
James · 16 February 2026
★★★★★ 5/5
GoogleWe relocated from Scotland to England , we were really skeptical on getting an apartment, fortunately for us , we found Alexander & co estate agent . Karen was really helpful and patient with us all through the documentation and referencing procedure . Thank you so much Karen and all the team member of Alexander & Co for making our relocation and move in a stress free one, you deserve a 5 ⭐️ ⭐️⭐️⭐️⭐️
Tayo · 17 June 2023
Agent replied · 16 June 2024
Thank you for your positive review regarding Karen's service to you during your relocation, we're glad the process made this easier and less stressful for you! Wishing you all the best in your new home.
Kind regards, Ann-Marie.
★★★★★ 5/5
GoogleThe service and experience we've had with Alexander & Co as first-time property buyers has been excellent.
They were always very helpful and accessible for us. Sonya helped us get the best rate on our mortgage and insurance. Matt and Harvey made sure that the purchase would progress very smooth. Separate thank you to Matt for helping us to arrange the pick up of the keys, this is highly appreciated.
Keep up great work!
Stayko · 17 June 2023
Agent replied · 16 June 2024
Thank you for your kind review, it means a lot to us.
Congratulations on your first purchase, im glad as a team we could help the process as smooth as possible. Keep in touch, ill pop round to see you once you are settled.
★★★★★ 1/5
TrustpilotAmateur cowboys agents.
I have telephoned this company 4 times. Yes they called me this morning 5 times, one after another as my phone record shows in the space of seconds!! Following this I rang them again and spoke to a very helpful lady who promised to get the person who made the calls me to call me again. That was over five hours ago and still nothing. My enquiry was about a property I was interested about in Buckingham and I guess has now gone hence no call back. Reading previous other reviews why should I not be surprised? Read all the reviews, the warnings are there! What a bunch of amateur cowboys!
Barry · 18 November 2024
★★★★★ 5/5
GoogleI have spoken to a number of Colleagues at Alexander and Co with regards to selling my property. They have done their upmost to keep me in the loop at every step of the way. Nothing is never too much trouble, they go above and beyond to get the results not only for us (the seller) but every one involved. I'm delighted with the service we have received. Finally an agency with a heart not just a sales orientated organisation Thank you Matthew Wood *ManagerPositiveResponsiveness, Quality, Professionalism
Justine · 17 June 2022
Agent replied · 16 June 2024
Thank you for your feedback Justine. We have a good team here that work together for the client, ensuring the best offer is secured, not just the quickest sale for our figures. Really happy with the result following the number of viewings we conducted. Enjoy your new home
★★★★★ 5/5
GoogleWe bought our house through Alexander and co.The initial viewings were taken by Linda, Hannah and Finn who where very responsive . Our sale purchase was then handled by Angela who was fantastic. We were in chain and had a deadline to meet . It was a stressful situation and Angela did a brilliant job of keeping everyone in the loop and constantly chasing all the solicitors .
We would strongly recommend Alexander and co to anyone looking for an Estate Agent
Thanks Again!!
Tabbasum
Imtiyaz80 · 17 June 2022
Agent replied · 16 June 2024
Lovely review, thank you. I am really pleased that the team here delivered excellent customer service with your purchase, helping you every step of the way. Many thanks and good luck for the future.
★★★★★ 5/5
GoogleWe have had our property on the market from the beginning of lockdown and it was a long and stressful process. However, Matt and his team didn’t give up and we’re a great support, I’m sure if we were with another estate agent company they would have probably given up or pressurised us into selling the house for pennies. Angela was our sales progressor and she was nothing short of amazing. She was calm, fast, kind and kept me updated every step of the way. The whole team were amazing, honest and absolutely reliable. If you’re looking for an estate agent who cares and works hard then this is the team you need. I would highly recommend to everyone. Thank you so so much!
By · 17 June 2022
Agent replied · 16 June 2024
What a lovely review of your experience with the team and I at A&Co. We all do care about the clients experience when selling and buying their properties through us. Yes it was stressful at times but we worked together and got there in the end. Wonderful working with a vendor like yourself who appreciated the dedication and time spent on your property. Kind regards Matt & the team
★★★★★ 5/5
GoogleFrom start to finish Alexander and Co in Aylesbury have been fantastic. We were selling a house as well as buying and Alexander and Co were able to help with both. Matt was our main contact and went above and beyond to make our journey smooth. We found our dream home and wonderful buyer for our beloved home. We were supported by the extended team along with Matts guidance throughout. Thank you so much for all that you have done and for your kindness and care. Highly recommend 👌.
Lydia · 17 June 2022
Agent replied · 16 June 2024
It was my absolute pleasure Lydia, it was a chain of fantastic vendors & buyers to help transact. I remember the morning when you called to view the other house and you gave me your requirements, I knew after taking them down there was another house I had to take you to. You viewed it, loved it and have now moved in.
★★★★★ 5/5
GoogleWe sold our house through Alexander & Co and it has been a great experience. From the beginning when we invited them to provide us with a valuation right through the whole process. Matt Wood has has been brilliant. He always ensured he communicated with us with what was happening and always there when we needed advice. He was particularly worth his weight in gold when we needed to exchange before the school admissions cut off. He kept the whole chain together and ensured everyone was updated and ready. Matt clearly has a passion for what he does and it shows. Matt's team have also been great, very professional and always helpful.
If you are thinking of selling your home I highly recommend Matt and his team.
Kasia · 17 June 2022
Agent replied · 16 June 2024
Thank you for the lovely review Kasia, we're glad you've had such a good experience with our team! It was tricky at times but having the direct connection with the vendor at the top really helped us all. I am so glad we got there before the admissions cut off date. Kindest regards Matt
★★★★★ 5/5
GoogleI can't recommend Alexander & Co enough. Our property manager Ann-Marie is absolutely superb. We had a small issue in our property and Ann-Marie had the contractor here within a couple of hours to get it sorted for us, she followed up with a phone call straight after to make sure the job was done even though she was sent the confirmation from the contractors. Such great communication all round, Ann-Marie, you are a brilliant asset to the company.
Abbie · 17 June 2022
Agent replied · 16 June 2024
Hi Abbie
Thank you so much for your fantastic feedback for Ann-Marie.
Kind regards
Derek Turney - Head of Property Management
★★★★★ 5/5
GoogleAlexander & Co were the agents for the property I purchased and I cannot speak highly enough of them. A great team who were the only ones in the chain who really communicated with me. Also a special shout out to Harvey, who with his hard work kept the sale moving and Claire who reassured me by sending her husband to check out the plumbing! Thank you!
Felicity · 17 June 2023
Agent replied · 16 June 2024
Thank you for the lovely review Felicity, we're glad you've had such a good experience with our team. Harvey pulled out all the stops and we got there together. Keep in touch and enjoy your new purchase. Kind Regards Matt
★★★★★ 5/5
GoogleTiago has been Absolute what you are looking for to an estate agent. He helped throughout from the moment I booked the viewing. Followed though all the questions I had. And responded even over the weekend when he wasn't working . Always happy to go the extra mile
Djo · 24 July 2024
Agent replied · 23 August 2024
Dear Djo Muskun
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleTiago was awesome. I hope all the staff of Alexander & Co are as passionate and professional as him. He always responded to your messages and he is someone you can trust will live up to his words, this is not a common attribute people have. Thank you for your service team
Ibrahim · 22 July 2025
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.